Senior Experience Designer
- Location
- Greater London, England, United Kingdom
needed and plan and deliver the most appropriate approach, including customer interviews, usability testing, surveys and stakeholder discovery sessions. Analyse qual / quantitative data to uncover needs, behaviours, pain points and opportunities. Translate research findings into clear insights and recommendations that inform product, service and experience decisions. … Experience and service design Create UX design deliverables including user flows, wireframes, customer journey maps, service blueprints, prototypes and A / B test approaches. Combine customer research, data and business insight to identify opportunities and shape effective, commercially valuable experiences, whether optimising journeys or shaping ...