Technology Support Director, Risk Engagement
- Hiring Organisation
- JP Morgan Chase
- Location
- London, UK
- Employment Type
- Full-time
policies and processes that are in line with the firm's objectives and regulatory requirements. Job Responsibilities Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across support operations to accelerate incident insights and operational reporting, with human-in-the-loop validation and appropriate handling … sensitive data. Establishes governance standards for AI-assisted workflows used in incident/problem/change processes (including documentation and trend analysis), ensuring traceability/auditability and alignment to resiliency and security expectations. Advises on complex, cross-domain incident, problem and change management challenges, identifying process weaknesses, recurring failure patterns ...