Knowledge Management Specialist (6 months)
- Location
- Greater London, England, United Kingdom
consumer communication channels, and to participate in digital innovation projects including development of consumer self-service technology, machine learning and implementation of generative AI solutions to support consumer communications. Key Responsibilities Act as knowledge SME supporting digital innovation, including development of consumer self-service technology and implementation of generative AI … content standards, style guidelines, and governance processes. Apply best practices for content structure, metadata, discoverability, user experience, and optimization for search engines (SEO) and AI-powered experiences. Support Haleon's AI programme by helping create, structure, and maintain knowledge assets used by AI tools. Identify opportunities to leverage AI tools ...