AI Solutions Business Analyst
- Location
- Manchester, England, United Kingdom
customers to understand business goals, operational workflows, customer journeys and pain points. Translate customer problems into clear AI agent use cases, requirements, workflows and acceptance criteria. Identify where AI agents can improve speed, consistency, customer experience, operational efficiency or employee productivity. Map current‐state and future‐state processes, highlighting … Agent Builders, implementation colleagues and technical teams to ensure requirements are understood and delivered correctly. Help design prompts, knowledge structures, test scenarios and evaluation criteria for AI agents. Support customer workshops, demos, playback sessions and feedback reviews. Challenge vague or unrealistic requirements and help customers focus on practical, valuable ...