Buckingham, Buckinghamshire, United Kingdom Hybrid / WFH Options
FS1 Recruitment
design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate workshops, visualise change proposals, and support the development of business cases and commercial models. Coordinate governance, reporting, and supplier engagement, ensuring adherence to legal and organisational standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction … Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX/UX measurement techniques. Strong stakeholder management and collaboration across all organisational levels. Adept at solving complex problems using design thinking More ❯
informed judgement calls on the scope of testing required. You will have the opportunity to get involved in programming tasks if you so choose, or to help with the business analysis. This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work … talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including More ❯
with both technical and content-related questions regarding MI. WHAT YOU OFFER completed commercial training or equivalent qualification minimum of 3 years of professional experience in customer service or business analyses good communication skills, analytical thinking and a high level of service orientation very good language skills in English self-driven personality with a proactive working style WHAT WE More ❯
across teams and customers, and play a vital role in shaping TAINA’s future direction. What You’ll Do Define and own the product roadmap—ensuring it aligns with business goals and customer needs. Lead discovery work, ensuring upcoming epics are refined two sprints ahead of schedule. Turn requirements into clear epics, user stories, and acceptance criteria. Join sprint … s new. Review documentation and self-help content to ensure it supports adoption. Own customer satisfaction—triage issues, resolve root causes, and follow up with customers. Coach and develop Business Analysts—setting standards and helping them grow. Track feature usage and customer feedback to continuously evolve the product. Identify practical opportunities to use AI or automation to enhance product … development. About You 3+ years in product management or senior-level business analysis. Experienced leading agile product delivery in a SaaS or RegTech environment. Skilled at prioritisation and turning ideas into incremental, testable features. Strong understanding of APIs, workflow design, and system integrations. Effective communicator—confident writing specs, roadmaps, and release notes. Comfortable working across internal teams and external More ❯
