/2nd line support (ITSM Tickets & queues) Reviewing, triaging and managing support tickets. Working with internal teams and our support partners to resolve and clearly communicate updates with business users. Review ITSM support queues daily, drive down backlog and aged of tickets. Review ticket quality – ensure all mandatory fields are filled in. Ensure clear ways of working and … efficient approach to help tackle the backlog Understand business users needs and criticality of tickets to effectively prioritise own time and juggle tickets and issues from the business Establish and evolve relationships with key stakeholders - be the ‘go to person’ for selected issues, support or changes Set and manage expectations to support regional teams in their … with all key stakeholders in the trading partner set up process Partner with wider technology teams and be aware of and input into other changes Understand the underlying business processes that various applications support and combine that with an understanding of the technical aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers More ❯
/2nd line support (ITSM Tickets & queues) Reviewing, triaging and managing support tickets. Working with internal teams and our support partners to resolve and clearly communicate updates with business users. Review ITSM support queues daily, drive down backlog and aged of tickets. Review ticket quality – ensure all mandatory fields are filled in. Ensure clear ways of working and … efficient approach to help tackle the backlog Understand business users needs and criticality of tickets to effectively prioritise own time and juggle tickets and issues from the business Establish and evolve relationships with key stakeholders - be the ‘go to person’ for selected issues, support or changes Set and manage expectations to support regional teams in their … with all key stakeholders in the trading partner set up process Partner with wider technology teams and be aware of and input into other changes Understand the underlying business processes that various applications support and combine that with an understanding of the technical aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers More ❯
london (city of london), south east england, united kingdom
BOSS ERP Consulting
/2nd line support (ITSM Tickets & queues) Reviewing, triaging and managing support tickets. Working with internal teams and our support partners to resolve and clearly communicate updates with business users. Review ITSM support queues daily, drive down backlog and aged of tickets. Review ticket quality – ensure all mandatory fields are filled in. Ensure clear ways of working and … efficient approach to help tackle the backlog Understand business users needs and criticality of tickets to effectively prioritise own time and juggle tickets and issues from the business Establish and evolve relationships with key stakeholders - be the ‘go to person’ for selected issues, support or changes Set and manage expectations to support regional teams in their … with all key stakeholders in the trading partner set up process Partner with wider technology teams and be aware of and input into other changes Understand the underlying business processes that various applications support and combine that with an understanding of the technical aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers More ❯
Technical Web Analyst/Tag Manager 📍 Hybrid (UK-based) | 💼 Full-time | 🕑 Flexible working £40k - £50k plus 10% Bonus We’re a fast-growing, data-driven consultancy helping some of the UK’s biggest brands transform how they use customer and marketing data. We design and deliver innovative solutions that improve customer experiences, optimise marketing performance, and accelerate growth … and we’re looking for a Technical Web Analyst to join our team. What you’ll do Implement and configure digital analytics tracking (JavaScript/HTML) Work with analytics platforms (e.g. Adobe Analytics, GA4, Amplitude) Manage and troubleshoot Tag Management Systems (GTM, Adobe Launch, Tealium, Ensighten) Perform end-to-end testing, debugging, and QA to ensure accurate data … collection Partner with client teams to turn business needs into effective technical solutions What we’re looking for Experience with analytics implementation or technical web projects Familiarity with tag management systems or digital analytics tools Problem-solving mindset and clear communicator (technical and non-technical) Organised, adaptable, and comfortable juggling multiple projects What we offer Competitive salary + More ❯
Technical Web Analyst/Tag Manager 📍 Hybrid (UK-based) | 💼 Full-time | 🕑 Flexible working £40k - £50k plus 10% Bonus We’re a fast-growing, data-driven consultancy helping some of the UK’s biggest brands transform how they use customer and marketing data. We design and deliver innovative solutions that improve customer experiences, optimise marketing performance, and accelerate growth … and we’re looking for a Technical Web Analyst to join our team. What you’ll do Implement and configure digital analytics tracking (JavaScript/HTML) Work with analytics platforms (e.g. Adobe Analytics, GA4, Amplitude) Manage and troubleshoot Tag Management Systems (GTM, Adobe Launch, Tealium, Ensighten) Perform end-to-end testing, debugging, and QA to ensure accurate data … collection Partner with client teams to turn business needs into effective technical solutions What we’re looking for Experience with analytics implementation or technical web projects Familiarity with tag management systems or digital analytics tools Problem-solving mindset and clear communicator (technical and non-technical) Organised, adaptable, and comfortable juggling multiple projects What we offer Competitive salary + More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Infrastructure Analyst Location: Newcastle Are you an experienced IT professional with a passion for infrastructure and support? This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of … to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP More ❯
VULNERABILITY MANAGEMENT ANALYST Up to £70,000/Bonus + Excellent Staff Benefits Strong Career Growth Opportunities 2 Days Onsite/3 Days Remote No Shift Work (Normal 09:00-17:30pm) Working Hours An interesting opportunity has presented itself within one of the UKs largest Independent Software Based Organisations who are one of a major driving forces … behind Innovative Development of Enterprise-Led Internet Technology. Role Overview: As a Vulnerability Management Analyst you will focus on Technical Information Security within the Security Function , within a major part of the Organisation's Vulnerability Management Team . You will work closely within the Security Department covering Two Key Areas including Owning Processes & Schedules related to Vulnerability Scanning … of All Endpoints of the business. As a Vulnerability Management Analyst you will use Leading, Enterprise-Led Tools & take Responsibility for Reviewing the Results of Risk & Impact Assessment, Scheduling & Planning for Specialist Third-Party Vulnerability & Penetration Testing, along with Reporting. Key Responsibilities of Vulnerability Management Analyst role would include: Conducting Vulnerability Scanning with leading Tools Scheduling More ❯
VULNERABILITY MANAGEMENT ANALYST Up to £70,000/Bonus + Excellent Staff Benefits Strong Career Growth Opportunities 2 Days Onsite/3 Days Remote No Shift Work (Normal 09:00-17:30pm) Working Hours An interesting opportunity has presented itself within one of the UKs largest Independent Software Based Organisations who are one of a major driving forces … behind Innovative Development of Enterprise-Led Internet Technology. Role Overview: As a Vulnerability Management Analyst you will focus on Technical Information Security within the Security Function , within a major part of the Organisation's Vulnerability Management Team . You will work closely within the Security Department covering Two Key Areas including Owning Processes & Schedules related to Vulnerability Scanning … of All Endpoints of the business. As a Vulnerability Management Analyst you will use Leading, Enterprise-Led Tools & take Responsibility for Reviewing the Results of Risk & Impact Assessment, Scheduling & Planning for Specialist Third-Party Vulnerability & Penetration Testing, along with Reporting. Key Responsibilities of Vulnerability Management Analyst role would include: Conducting Vulnerability Scanning with leading Tools Scheduling More ❯
Technical Web Analyst/Tag Manager 📍 Hybrid (UK-based) | 💼 Full-time | 🕑 Flexible working £40k - £50k plus 10% Bonus We’re a fast-growing, data-driven consultancy helping some of the UK’s biggest brands transform how they use customer and marketing data. We design and deliver innovative solutions that improve customer experiences, optimise marketing performance, and accelerate growth … and we’re looking for a Technical Web Analyst to join our team. What you’ll do Implement and configure digital analytics tracking (JavaScript/HTML) Work with analytics platforms (e.g. Adobe Analytics, GA4, Amplitude) Manage and troubleshoot Tag Management Systems (GTM, Adobe Launch, Tealium, Ensighten) Perform end-to-end testing, debugging, and QA to ensure accurate data … collection Partner with client teams to turn business needs into effective technical solutions What we’re looking for Experience with analytics implementation or technical web projects Familiarity with tag management systems or digital analytics tools Problem-solving mindset and clear communicator (technical and non-technical) Organised, adaptable, and comfortable juggling multiple projects What we offer Competitive salary + More ❯
Technical Web Analyst/Tag Manager 📍 Hybrid (UK-based) | 💼 Full-time | 🕑 Flexible working £40k - £50k plus 10% Bonus We’re a fast-growing, data-driven consultancy helping some of the UK’s biggest brands transform how they use customer and marketing data. We design and deliver innovative solutions that improve customer experiences, optimise marketing performance, and accelerate growth … and we’re looking for a Technical Web Analyst to join our team. What you’ll do Implement and configure digital analytics tracking (JavaScript/HTML) Work with analytics platforms (e.g. Adobe Analytics, GA4, Amplitude) Manage and troubleshoot Tag Management Systems (GTM, Adobe Launch, Tealium, Ensighten) Perform end-to-end testing, debugging, and QA to ensure accurate data … collection Partner with client teams to turn business needs into effective technical solutions What we’re looking for Experience with analytics implementation or technical web projects Familiarity with tag management systems or digital analytics tools Problem-solving mindset and clear communicator (technical and non-technical) Organised, adaptable, and comfortable juggling multiple projects What we offer Competitive salary + More ❯
london (city of london), south east england, united kingdom
Bodhi
Technical Web Analyst/Tag Manager 📍 Hybrid (UK-based) | 💼 Full-time | 🕑 Flexible working £40k - £50k plus 10% Bonus We’re a fast-growing, data-driven consultancy helping some of the UK’s biggest brands transform how they use customer and marketing data. We design and deliver innovative solutions that improve customer experiences, optimise marketing performance, and accelerate growth … and we’re looking for a Technical Web Analyst to join our team. What you’ll do Implement and configure digital analytics tracking (JavaScript/HTML) Work with analytics platforms (e.g. Adobe Analytics, GA4, Amplitude) Manage and troubleshoot Tag Management Systems (GTM, Adobe Launch, Tealium, Ensighten) Perform end-to-end testing, debugging, and QA to ensure accurate data … collection Partner with client teams to turn business needs into effective technical solutions What we’re looking for Experience with analytics implementation or technical web projects Familiarity with tag management systems or digital analytics tools Problem-solving mindset and clear communicator (technical and non-technical) Organised, adaptable, and comfortable juggling multiple projects What we offer Competitive salary + More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ashdown Group
A well-established organisation is looking for an IT Support Analyst to join its team based in Central London. Please note this is an office-based role and previous experience working for a professional services business is highly desirable. Reporting into the Head of IT, you will serve as the first point of contact for support More ❯
Merrifield, Virginia, United States Hybrid / WFH Options
ALTA IT Services
Lead Systems Analyst Merrifield, VA - Hybrid Rate Negotiable To coordinate and conduct the most complex system analyses, feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex EDP techniques to Navy Federal functional areas. Plan, coordinate and organize projects and project teams. Oversee full lifecycle project implementation and exercise full … and implement programs based on detailed specifications • Provide expert consulting and support services to internal customers • Interact with customers to identify and document functional requirements including descriptions of business functions, input and output descriptions, procedural flows, data elements, performance criteria, and security and control requirements • Analyze and revise the most complex existing system logic difficulties • Determine application modifications … assist in setting priorities • Lead, guide, and mentor lower- level team members Qualifications • Effectively communicates complex technical concepts to non-technical stakeholders, translating technical processes into clear, actionable business insights to support strategic decision-making • Extensive experience with advanced knowledge of sophisticated programming languages and system technologies • Extensive experience with advanced knowledge of systems analysis and design techniques More ❯
Castleford, West Yorkshire, England, United Kingdom
pyramid8
My client is a successful and well-established business supplying a unique technology-based product/solution to the public and private sectors. They now require a Service Desk Analyst to join the team and support the next phase of growth for the company. Their 2nd Line Support Analyst role in the Castleford area … involve investigating and troubleshooting both software and hardware faults, taking ownership of incidents, driving them through to resolution and maintaining a strong knowledge base As a Service Desk Analyst, you’ll be responsible for: Fault finding and problem solving. Answering telephone calls and replying to emails from customers. Resolving help-desk tickets. Investigating and responding to incidents in More ❯
WF10, Castleford, City and Borough of Wakefield, West Yorkshire, United Kingdom
Pyramid8
My client is a successful and well-established business supplying a unique technology-based product/solution to the public and private sectors. They now require a Service Desk Analyst to join the team and support the next phase of growth for the company. Their 2nd Line Support Analyst role in the Castleford area … involve investigating and troubleshooting both software and hardware faults, taking ownership of incidents, driving them through to resolution and maintaining a strong knowledge base As a Service Desk Analyst, you’ll be responsible for: Fault finding and problem solving. Answering telephone calls and replying to emails from customers. Resolving help-desk tickets. Investigating and responding to incidents in More ❯
Job Number: 279 Job Title: PROGRAM/PROJECT MANAGEMENT ANALYST (279)- CALIFORNIA - URGENT Job Type: Full-time Clearance Level: Secret Work Arrangement: Remote Job Location: CA Point Mugu Salary: 85K -120K Background Define and champion product vision, strategy, and roadmap aligned with overall business objectives and the unique needs of military air crews Conduct market … Foster a culture of collaboration, communication, and continuous learning within the product team, emphasizing a deep understanding of aircrew perspectives and requirements Requirements BS or BA degree in Business Management or a relevant technical discipline Experience mentoring and developing junior team members Excellent communication, interpersonal, and presentation skills, with the ability to influence stakeholders at all levels, including More ❯
IT Service Desk/Support Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance … our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about … and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change More ❯
IT Service Desk/Support Analyst Location: Bathgate About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance … our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about … and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change More ❯
Workplace Type - On-site Worksite Location - 401 North Yearling Road, Columbus, Ohio, 43213, United States Job Title - service desk Analyst Top Skills - Must Haves Secret clearance Security+ JOCC Support Help desk Desktop Technical support Top Skills' Details 3 Years Experience Analyzing Testing, and Troubleshooting LAN's and WAN's. Performing Windows support and basic network support. Experience performing … support a program with line of sight from high ranking military personnel up to 4 Star Generals. Work Environment Professional when high level generals are in town and business casual when they are not. Business Drivers/Customer Impact This position is going to be crucial to the support of the CSOG program as they will More ❯
Internal coaching/mentoring system throughout your time here Focus on training and career progression Family friendly policies Happy to talk about flexible working The Opportunity The Data Analyst is the subject matter expert for a set of datasets that underpin Landmark’s many products and services. You will be responsible for ensuring the quality and currency of … the datasets as well as providing support to the wider business on the subject matter. As the dataset owner you will have the scope to identify and implement any efficiencies whilst performing maintenance activities on the datasets, collaborating with colleagues to share ideas and experiences. You will also be required to support wider team and company improvements and … In addition, the team also gets involved in project work where you may be asked to contribute based on your technical or domain expertise. About You The Data Analyst will be inquisitive with a desire to understand and resolve problems. You will also be an effective communicator, with the ability to plan, allocate and manage work for yourself More ❯
Prestigious opportunity within a pioneering technology team for an HPC-Cloud Support Analyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided. As our HPC … Cloud Support Analyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK … for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk More ❯
language, operations and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are … actively hiring an Operational Language Analyst - Chinese, level 2 to join our Defense and Homeland Security Division working in Hawaii. In this role, the Operational Language Analyst performs tasks required to process voice and/or graphic language materials in support of SIGINT Operations. RESPONSIBILITIES Translating and/or transcribing complex and sophisticated written and/ More ❯
Prestigious opportunity within a pioneering technology team for an HPC-Cloud Support Analyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided.As our HPC-Cloud … Support Analyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK! Previous … for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Hays Accounts and Finance
Your new company You will be joining a fast-growing UK-based group in their Head Office, based close to the centre of Farnborough, Hampshire. The business has been in existence for over 20 years and in the last 4 years has doubled through acquisition. Your new role Reporting to the Head of Finance, you will be taking … on a broad role that combines analysis and business partnering. This is a key role where you will take charge of analysing both cost and revenue to maximise profitability for the group. You'll be working closely on a day-to-day basis with the commercial and finance teams, analysing data, identifying trends and partnering closely with Operations … to succeed You should be a proven operator within financial analysis and have experience of providing high value reporting. You should also be a proven relationship builder and business partner. The client's preference is for an accounting qualification (ACA/ACCA/CIMA/equiv). What you'll get in return A competitive salary is on More ❯
Employment Type: Permanent
Salary: £50000 - £55000/annum Bonus + Hybrid Working
Epsom, Surrey, England, United Kingdom Hybrid / WFH Options
Sanderson
Service Desk AnalystEpsom, SurreyUp to £43k plus attractive benefits schemeHybrid working (3 days on site) Service Desk Analyst required for a global business based in Epsom, Surrey. The successful candidate will join a service Desk to provide 1st line support for Incidents and Service Requests as well as some 2nd and 3rd line support to specific … removed from the vulnerability report. Liaise with 3rd level teams where appropriate. This applies to client and mobile devices. Microsoft Power Apps: Work with other areas of our business in developing our productivity tool offerings ensuring best practice is undertaken and guidelines are adhered too. Essential Skills Relevant experience in Service Desk support Working knowledge of ITIL framework More ❯