14 of 14 Permanent Business Support Analyst Jobs

honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Support Analyst Lead , you will support the business by analyzing and evaluating relevant complex Enterprise business data, information, metrics and processes to identify opportunities … to optimize the Banks contact centers. This role will identify opportunities, engage key business partners and stakeholders, develop recommendations, develop business plan and carry through to implementation. Including but not limited to: understanding transfers and identifying ways to reduce, caller intent categorization, first call resolution, call reduction strategies. Additionally, this role is responsible for supporting key team functions … and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation More ❯

honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Support Analyst Lead , you will support the business by analyzing and evaluating relevant complex Enterprise business data, information, metrics and processes to identify opportunities … to optimize the Banks contact centers. This role will identify opportunities, engage key business partners and stakeholders, develop recommendations, develop business plan and carry through to implementation. Including but not limited to: understanding transfers and identifying ways to reduce, caller intent categorization, first call resolution, call reduction strategies. Additionally, this role is responsible for supporting key team functions … and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation More ❯

DMS Business Support Analyst £40,000 - £50,000 + Benefits Westbury, BA13 Permanent, Full Time Overview We're working with a leading commercial vehicle dealership group that's looking for a DMS Business Support Analyst to take ownership of its Dealer Management Systems and wider business applications. You'll ensure smooth day-to … promptly. Own major incidents and communicate effectively with all stakeholders. Manage and maintain third-party interfaces within the DMS environment. Update and oversee Franchise Data modules across multiple brands. Support IT change projects through accurate documentation and communication. Build strong relationships with Keyloop to enhance system performance and efficiency. Collaborate with manufacturers on business system integrations and provide … end-user training. Assist with system projects such as new dealership setups, software rollouts, and platform upgrades. Evaluate new tools or enhancements that could improve business performance. About You Experience supporting Dealer Management Systems (DMS) in an automotive setting. Practical knowledge of Keyloop (CDK Global) products is essential. Strong understanding of dealership workflows and data flows between departments. Analytical More ❯

Business Analyst/Technical Support Representative* Please read the following job description thoroughly to ensure you are the right fit for this role before applying. *Health Portal Solutions* develops web-based applications specifically designed for Health Insurance Administrators. Our platform integrates data from different benefit information systems so that the Insurer and its stakeholders can log into … claims, prescriptions, health plan enrollments, ID cards, Provider network information, and other health plan tools. _This is a Direct Hire/On-Premise Permanent Hire Position._ *Job Summary*: The *Business Analyst/Technical Support Representative* is the company liaison between HPS clients and the HPS Web Portal (the Application) providing support to staff members in the … use and management of the HPS Application. The *Business Analyst/Technical Support Representative* position provides technical support to clients by telephone and email, answering questions on functionality and usage of the HPS products. *Responsibilities:* * Develop strong working relationship with clients and coordinate work statements and modifications between in-house programmers, developers and clients. * Manage new More ❯

and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role The Senior Business Systems Support Analyst is responsible for providing timely and effective support across business systems, with a focus on managing helpdesk queries, resolving technical issues, and … improving operational efficiency. The role involves supporting Acturis users, investigating system problems, maintaining configuration records, and assisting with user acceptance testing. The analyst will also contribute to projects, support training efforts, and collaborate with vendors and internal teams to ensure smooth system operations. Key Responsibilities: Responds appropriately to urgent issues as they arise. Delivers personal performance that contributes … to the Operating Entity's objectives. Manages assigned projects and contributes to additional projects as needed. Provides relevant management information to senior leaders. Evaluates existing business processes and seeks opportunities to improve operational efficiency. Assists in mentoring fellow colleagues. Manages helpdesk calls, ensuring support items are logged and resolved in a timely, priority-based manner. Investigates and debugs More ❯

and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role The Senior Business Systems Support Analyst is responsible for providing timely and effective support across business systems, with a focus on managing helpdesk queries, resolving technical issues, and … improving operational efficiency. The role involves supporting Acturis users, investigating system problems, maintaining configuration records, and assisting with user acceptance testing. The analyst will also contribute to projects, support training efforts, and collaborate with vendors and internal teams to ensure smooth system operations. Key Responsibilities: Responds appropriately to urgent issues as they arise. Delivers personal performance that contributes … to the Operating Entity's objectives. Manages assigned projects and contributes to additional projects as needed. Provides relevant management information to senior leaders. Evaluates existing business processes and seeks opportunities to improve operational efficiency. Assists in mentoring fellow colleagues. Manages helpdesk calls, ensuring support items are logged and resolved in a timely, priority-based manner. Investigates and debugs More ❯

and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients. The Role The Senior Business Systems Support Analyst is responsible for providing timely and effective support across business systems, with a focus on managing helpdesk queries, resolving technical issues, and … improving operational efficiency. The role involves supporting Acturis users, investigating system problems, maintaining configuration records, and assisting with user acceptance testing. The analyst will also contribute to projects, support training efforts, and collaborate with vendors and internal teams to ensure smooth system operations. Key Responsibilities: Responds appropriately to urgent issues as they arise. Delivers personal performance that contributes … to the Operating Entity's objectives. Manages assigned projects and contributes to additional projects as needed. Provides relevant management information to senior leaders. Evaluates existing business processes and seeks opportunities to improve operational efficiency. Assists in mentoring fellow colleagues. Manages helpdesk calls, ensuring support items are logged and resolved in a timely, priority-based manner. Investigates and debugs More ❯

We’re recruiting for a Business Systems Support Analyst to join our growing team in Fivemiletown, Co. Tyrone. In this role, you’ll be the go-to subject matter expert for our business systems (especially our ERP) providing support and guidance to end-users. You’ll take the lead on managing incidents, service requests, problems … performance – handling planned maintenance, running disaster recovery drills, and implementing improvements, all while following best-practice IT procedures. What You’ll Do Be the go-to expert for our business systems — from ERP and BI to HR, Finance, WMS, and more. Keep systems running at their best by solving issues, monitoring performance, and minimising downtime. Work with vendors, escalate … complex issues, and ensure service levels are met. Empower users with guidance, training, and easy-to-use resources. Lead service improvements, run DR drills, and support Lean efficiency projects. Help roll out new ERP features and modules that make our business smarter and faster. What We’re Looking For Hands-on experience with ERP and other business More ❯

Job Description: Responsibilities - your mission We are looking for a highly motivated IT Business Analyst to join Airbus in our GBS office in Lisbon. This role is responsible for the operational IT support for systems and applications in "run mode" ensuring a smooth experience to end-users. The ideal candidate is an analytical thinker with a passion … for troubleshooting with a deep understanding of IT infrastructure and continuous improvement mindset. Key Responsibilities: Work closely with stakeholders to understand business processes, challenges, and requirements. Monitor and maintain critical IT systems, applications, and infrastructure to ensure high availability, performance, and reliability. Diagnose, troubleshoot, and resolve technical issues related to hardware, software, and network systems. Provide Tier 2/… support to internal teams or end-users, escalating complex issues when necessary. Perform routine maintenance tasks, including system updates, backups, and security checks. Document incidents, problems, and solutions to build a robust knowledge base. Contribute to the automation of repetitive tasks and processes to improve efficiency Requirements - our ideal candidate will have Technical Skills: Understanding of IT infrastructure, including More ❯

Devonshire Hayes have partnered with a fantastic organisation to help them secure an Application/Business Support Analyst to join their team. You will be tasked with the following, Knowledge of system design, development, implementation, and user support principles and practices. Knowledge of reporting platforms and database management Knowledge of database platforms (Microsoft SQL, MySQL) Understanding … of Webservices - HTML, FTP etc. Understanding of Data services - XML, SOAP, JSON, REST etc Ability to understand Business users needs and translate into technical solutions. Comfortable communicating with users to draw out needs and requirements It would be advantageous if you have worked with Business Central. You are required to work in the office, ideally 2 or More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring … successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk … support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring … successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk … support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring … successful delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk … support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st More ❯

to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking … for an IT Senior Business Analyst (Finance) to join our Booker IT team in a brand-new role. You’ll be working closely with our Finance teams to support changes, make sure we’re compliant, and help deliver the systems they need. Day to day, you’ll be supporting Finance colleagues, helping resolve issues that pop up … within an ECC6 environment. Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support More ❯