Incident Support/Service Desk Analyst Employment Type: Permanent Salary: 28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst … communication during high-severity incidents. Key Responsibilities Troubleshoot escalated issues across Exchange, SharePoint, Lync, and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service … specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
Incident Support/Service Desk Analyst Employment Type: Permanent Salary: £28,000 per annum. + Benefits Shift: Sunday to Thursday shift (7:30am to 4pm). Remote buut with occasional travel to Reading - on boarding will take place on site in Reading. Join a Global Leader in Technology Support and Innovation Experis is seeking a Service Desk Analyst … communication during high-severity incidents. Key Responsibilities Troubleshoot escalated issues across Exchange, SharePoint, Lync, and other services Lead incident calls during service outages Develop and execute communication plans during system maintenance Deliver communications within strict SLAs Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service … specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
role is a pivotal role and sits within the Finance team. The ideal candidate will provide expert functional support for finance systems and serve as a key resource for system support and data management within the organisation. In addition to a yearly salary my client also offer a yearly bonus, superb pension and enhanced benefits package. The hybrid model … is 3 days office 2 days home. Role overview: System Support: Provide expert functional support for systems, addressing issues encountered by operational teams, recommending corrective actions, and continuously improving the end-user experience Data Management: Ensure data integrity and consistency by managing and monitoring integrations between multiple systems Data Issue Resolution: Diagnose and troubleshoot data discrepancies and collaborate with … data providers to resolve problems Consulting and Training: Provide consulting, training, and technical support for system-related projects Query and Report Writing: Develop and maintain queries and reports using tools such as OTBI, Oracle SmartView, SQL, Excel, and Power BI Data Analysis: Source, compile, and interpret data. Analyse data for accuracy and efficiency and effectively communicate analysis results Experience More ❯
Role: IT Production Support Analyst Location: 5 days onsite in Washington, DC Duration: Long Term Contract or Contract to Hire Citizenship: US Citizen with Active Top Secret Clearance Rate: $40 an hour (some flex) Top 3 Requirements Top Secret Clearance willing to work onsite 5 days per week in DC Bachelors' Degree JIRA Ticketing Role Description Responsible for … leading the monitoring and troubleshooting of user issues reported for our enterprise Pega web-based applications, ensuring user issues are resolved promptly. The analyst will collaborate across 8+ cross functional scrum teams to resolve issues affecting the user experience. This role requires a blend of technical troubleshooting, effective communication and … customer service and the ability to advise continues improvements to the applications' usability and performance. Required Skills & Qualifications Documents and tracks customer incidents and requests via JIRA ticketing management system, updating troubleshooting and resolution efforts, and efficiently escalating tickets to appropriate teams when applicable Is responsible for receiving and tracking the trouble tickets, assigns them to a technical specialist More ❯
Title: Program Analyst Location: Fort Meade, MD Clearance Level: Secret Summary/Description: ALEX - Alternative Experts (ALEX) is seeking a Program Analyst to provide administrative, program and project management support to the Business Operations team of a Federal Security Agency. Duties and Responsibilities: The Program Analyst will monitor the Federal Inquiries digital … support to the inquiries process, ensuring timely and accurate handling of congressional constituent communications. Assess incoming congressional constituent inquiries to determine applicability to the agency. - Monitor the Inquiries tracking system to identify prior inquiries related to the constituent. - Dispatch appropriate acknowledgements for inquiries addressed by the agency. - Respond to senders when inquiries fall outside the agency's purview. - Maintain … and update the Inquiries tracking system as needed. - Create and organize PDF files and folders within the shared drive to preserve all documentation related to each inquiry. - Conduct research within agency operational systems to determine the context and details of individual inquiries. - Draft and submit responses to the originating congressional office as required. - Identify and assign inquiries to the More ❯
/Programmer II to support our Software Development Services team. This position will provide software engineering and development expertise, along with developer and architect capabilities to perform system development life cycle (SDLC) tasks in the development and support of applications and systems. The successful candidate will serve as a developer in the data analysis group supporting multiple … and their application Experience with agile/scrum methodologies Excellent presentation and communication skills Experience collaborating with cross-functional teams Ability to translate complex data insights into actionable business recommendations Must be able to acquire a Public Trust security clearance Desired Skills: Additional certifications in data analysis or business intelligence Experience with specific industry domains Advanced More ❯
Security Clearance: Active TS/SCI with FS Polygraph Required Position Seeking a Data Analyst to support an Intelligence Client. Required Demonstrated experience in two or more of the following disciplines: Business analytics Statistics Data verification and validation Data visualization Experience in applying qualitative and quantitative data analysis methods to business analytics problems Experience … products to technical and non-technical audiences Demonstrated experience interpreting data models and working with a variety of data sources and structures Experience translating customer requirements into project or system specifications Must have strong interpersonal and communication skills Self-starter with the ability to decompose ambiguous problems into actionable plans Experience using Tableau, PowerBI, or similar interactive data visualization … Python Proficiency using a data preparation tool, such as Tableau Prep Builder Experience using Excel, Python, and SQL Relational Databases (e.g. Postgres, Oracle, SQL Server) Experience with other business data reporting systems Desired Bachelor's degree in Business Analytics, Statistics, Data Analytics, Computer Science, or Information Systems or 4 years of relevant data analysis experience within More ❯
Senior Vulnerability Analyst £50,000 - £57,000 + bonus and extensive benefits Full Time/Permanent West Midlands/Hybrid - 1-2 days a month in the office on average The Role and Company: I am looking for a driven Senior Vulnerability Analyst to join a large nationally recognised brand head quartered in the West Midlands. … As a Senior Vulnerability Analyst you will be joining a highly skilled Cyber Defence team. As a key part if this team you will manage threats to the organisation and safeguard systems that enable the business to function safely and effectively. We are ideally looking for someone Midlands based who can be on site in Warwickshire … reporting Analysing the impact and severity of identified vulnerabilities based on factors such as the likelihood of exploitation, potential impact on the organisation, and existing security controls Collaborating with system administrators, developers, and other stakeholders to develop and implement effective remediation plans to address identified vulnerabilities in a timely manner Working closely with IT teams to ensure that security More ❯
information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves … incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other … is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates More ❯
We accomplish this by offering in-house professional security services and independent investigations to clients across all of Citi's businesses and regions, and partnerships with other Citi business groups, law enforcement agencies, governments and industry counterparts. CSIS Global Security and Intelligence Centers (GSIC): CSIS has three main GSICs located in Tampa, London, and Singapore. All CSIS GSICs … core programs, including: CCTV/Alarm Monitoring and Response - provide comprehensive physical security monitoring for threats to the firm's assets, employees, and customers. GSICs monitor the access control system, intrusion detection and panic alarm systems for threats and use the systems and CCTV systems to initiate and coordinate a security response to security and safety incidents or crisis … well as disseminating approved mass-call solutions to provide instant notification of threats and response guidance to employees impacted by security and safety events. The CSIS GSIC Intelligence Analyst role is responsible for executing threat intelligence monitoring and response, workplace violence, and traveler assistance program guidelines. As such, this role is required to maintain effective interaction models with More ❯
Overview Chesapeake Consultants is seeking a highly skilled Senior Earned Value Management (EVM) Analyst to support the Cost Estimating and Analysis Office. The successful candidate will play a critical role in evaluating EVM data, conducting program reviews, and ensuring contractor compliance with industry standards. This position offers an opportunity to contribute to strategic planning, data analysis, and innovative … training on IBRs and other EVM activities. • EVM Evaluations: Assess the quality and thoroughness of EVM data analysis performed by external organizations and provide evaluations to the Program Office. • System Compliance: Conduct EVM System (EVMS) reviews to verify contractor compliance with EIA Standard 748-A. • Surveillance Activities: Participate in joint surveillance reviews and other EVMS activities to ensure … o Bachelor's degree (BS/BA) with: 18 semester hours in quantitative analysis courses, or 9 semester hours in quantitative analysis courses and 9 semester hours in business and accounting. • Skills: o Strong analytical skills with expertise in EVM data analysis, trend analysis, and cost/schedule forecasting. o Proficiency in automated tools for IMS analysis. o More ❯
Description: As part of Mars’ ongoing transformation, we’re launching an enterprise-wide S/4HANA program across Petcare, Snacking, Food, and Corporate segments. This is more than a system upgrade—it’s a business-led digital transformation, focused on simplifying and harmonising processes across eight core areas, including Finance, Procurement, Manufacturing, Distribution, Sales, HR, R&D … and Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical … stakeholders to understand their needs and requirements across all new capabilities, ensuring alignment with the Digital Core goals and Q&FS standards. Work with SI partners to translate business requirements into technical specifications for all capabilities defined as part of the Q&FS workstream within Digital Core, and design solutions that meet stakeholders’ needs. Validate the architectural design More ❯
Description: As part of Mars’ ongoing transformation, we’re launching an enterprise-wide S/4HANA program across Petcare, Snacking, Food, and Corporate segments. This is more than a system upgrade—it’s a business-led digital transformation, focused on simplifying and harmonising processes across eight core areas, including Finance, Procurement, Manufacturing, Distribution, Sales, HR, R&D … and Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical … stakeholders to understand their needs and requirements across all new capabilities, ensuring alignment with the Digital Core goals and Q&FS standards. Work with SI partners to translate business requirements into technical specifications for all capabilities defined as part of the Q&FS workstream within Digital Core, and design solutions that meet stakeholders’ needs. Validate the architectural design More ❯
Description: As part of Mars’ ongoing transformation, we’re launching an enterprise-wide S/4HANA program across Petcare, Snacking, Food, and Corporate segments. This is more than a system upgrade—it’s a business-led digital transformation, focused on simplifying and harmonising processes across eight core areas, including Finance, Procurement, Manufacturing, Distribution, Sales, HR, R&D … and Marketing. The QFS Senior Technical Analyst plays a critical role in driving the successful implementation and design of S4 Hana and critical Edge systems to support Outbound Traceability & Incident Management needs. This role involves collaborating with various stakeholders to ensure the alignment of Q&FS capability design with organisational goals, translating business needs into technical … stakeholders to understand their needs and requirements across all new capabilities, ensuring alignment with the Digital Core goals and Q&FS standards. Work with SI partners to translate business requirements into technical specifications for all capabilities defined as part of the Q&FS workstream within Digital Core, and design solutions that meet stakeholders’ needs. Validate the architectural design More ❯
Senior SystemsAnalyst Dahlgren Naval Surface Warfare Center, Dahlgren, VA Salary negotiable (Dependent on experience level) - Full Time with Benefits Flexible Start-Date - Contingent on contract award Strategic Data Systems (SDS) is seeking an experienced SystemsAnalyst (Data Architect) to support a DoN customer. Strategic Data Systems is an experienced technical solutions provider for the Navy … and deployment of AI/machine learning-enabled software to the DoD. Qualified experience in Department of Defense Architecture Framework (DoDAF) and enterprise architecture tools such as IBM's System Architect. This position requires a Top Secret clearance. Once contractors follow a WRC paradigm this will have a CWF designation at 653 Work Role Code with the proficiency level … input on AI solutions that integrate with cloud or other IT infrastructures. Consult with customers and key stakeholders to evaluate functional requirements for AI and data application. Designs a system's data models, data flow, interfaces, and infrastructure to meet the information requirements of a customer or mission. More ❯
EQ. Main Purpose of Job To provide analysis, planning, process control, documentation and support across the end-to-end delivery team activity which includes configuration ticket management, release management, system testing, UAT testing and production support/live system issue triage. Reporting into the Delivery, Release & Support Manager and/or Senior Delivery Manager and working closely with … to the delivery cycle. This role will also support the smooth handover of deliveries to the business users, providing them with documented processes and understanding of new system features as they are released. Core Duties/Responsibilities The duties and responsibilities outlined below are to be regarded as broad areas of responsibility and do not necessarily detail … Delivery, Release and Support Manager and management team to facilitate effective management of the end-to-end delivery cycle. Ensuring appropriate governance and controls, and knowledge transfer across the system and product features. Provide support across the delivery, release and production support team throughout the project lifecycle, including: Assist in developing, maintaining, and improving project templates and tools. Preparation More ❯
data; draft contracting request for information and authorization letters; assist with contract modification change development and compile data reports to support negotiations; update and maintain contract files in procurement system Strategic Integrated Procurement Enterprise System (STRIPES); update and maintain company Safeguards and Security Training Plan for Contractor Security Personnel document annually and track all Safeguards and Security training … to maintain regulatory compliance. ,Draft formal correspondence to DOE Perform financial analyst Maintain action list and take meeting minutes Job Requirements Bachelor's Degree in Business from an accredited university or 15 years of relevant experience. 10 years' experience in federal contracting or equivalent. Extensive Knowledge of applicable laws, rules, regulations and procedures (e.g., FAR, DEAR … and communication skills. Preferred Qualifications Knowledge of contracting systems (e.g., STRIPES) Government acquisitions coursework and certifications also preferred Experience in audit resolution DOE experience Bachelor's Degree in Business from an accredited university or ten years of relevant experience Five years' experience in federal contracting or equivalent Knowledge of applicable laws, rules, regulations and procedures (e.g., FAR, DEAR More ❯
Kansas City, Missouri, United States Hybrid / WFH Options
Bering Straits Native Corporation
/Modeling Specialist to support the United States Department of Agriculture, Digital Infrastructure Services Center, USDA DISC in Kansas City, MO.This position is 100% remote. The IT Budget Analyst contract for the USDA, DISC provides financial support for critical IT infrastructure, data center services, and cloud hosting for vital federal government functions. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties … of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. • Elicit customer business requirements and translate technical solution architecture designs into accurate customer pricing. Expertly identify necessary details including product/service descriptions, quantities, prices, and payment terms into a formal document … developing pricing for diverse technical solutions across various IT domains, capabilities and programs. • Advanced financial modeling skills, calculating ROI, payback, NPV, IRR • Experience using a Customer Relationship Management (CRM) system • Attention to detail • Strong communication skills • Advanced Microsoft Office Excel skills • Critical Analysis: Problem solving and analysis skills • Minimum 10 years' experience with bachelor's degree in relevant field More ❯
Great opportunities to grow in the business Hybrid with 3 days/week in office, Dublin 4 location €55K-€60K/Year + Generous Benefits Package My client is undergoing a full business transformation, intenting to bring knowledge back in-house and focusing on upskilling and growing internal staff. They are looking for someone to drive … all incidents are closed and documented efficiently Provide technical support on Office 365 and bespoke applications Create and maintain strong relationships with external partners Create solutions to solve business problems Continuously … adopt a pro-active approach to ensuring the reliability and availability of applications Train out application upgrades to internal teams Maintain documentation on all new/upgraded applications and system processes Your Qualifications and Experience Experience leading IT support function Experience leading implementation projects 4 -5 years’ experience in a IT SystemsAnalyst role or proven experience More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
GroupNexus
Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that … grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. This is an … A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding More ❯
Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Artis Recruitment
Application Support Analyst required by a leading organisation in the professional services sector. This role offers the chance to play a key part in supporting and improving core IT systems, ensuring business-critical … applications run smoothly. This is a fantastic opportunity for someone with previous application support experience who enjoys problem-solving, collaborating with technical teams, and making a tangible impact on system performance. Key Responsibilities: Provide technical support for core line of business applications, resolving incidents and service requests within agreed timescales. Monitor application health, data processing, and integrations … issues, conduct root cause analysis, and implement long-term solutions. Maintain technical documentation, FAQs, and support procedures. Collaborate with internal and external teams on release cycles, testing, and validating system updates. About You: Previous experience in an application support or technical support role. Strong problem-solving and analytical skills with excellent attention to detail. Confident communicator, able to engage More ❯
contract. This position is responsible for analyzing, designing, and optimizing clinical information systems and related IT infrastructure for the Department of Defense, with a focus on ensuring operational readiness, system security, and compliance with DoD standards. What you'll do Analyze complex system requirements and develop technical solutions for clinical information systems such as TMIP and JOMIS. Design … implement, and optimize system workflows, data processes, and integration points to support mission-critical health IT operations. Conduct system testing, validation, and troubleshooting to ensure optimal performance, reliability, and security. Prepare and maintain comprehensive technical documentation, including system specifications, user manuals, and standard operating procedures. Monitor and assess system security, privacy, and compliance with DoD regulations … and industry best practices. Provide expert-level support for system upgrades, migrations, and modernization initiatives. Train and mentor junior analysts and end-users as needed. Collaborate with engineers, cybersecurity specialists, and project managers to deliver integrated solutions and support lifecycle management. Qualifications High School diploma or GED Active Secret Government Clearance Minimum of 5 years computer system experience More ❯
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business … networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles … to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum Excellent Benefits and Progression
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business … networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles … to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP More ❯
Trident Technologies and Consulting - Global, LLC 2653Bruce B Downs Blvd Suite 108-157 Wesley Chapel FL 33544 Senior Budget Program Analyst Job Title: Senior Budget Program Analyst Work Location: Alexandria, VA Position Classification: Full Time Security Clearance: Active SECRET clearance Overview Trident Technologies and Consulting - Global, LLC (d.b.a. T2C-Global) is currently seeking motivated and talented … candidate will assist the government in developing and executing acquisition and contracting strategies to include but not limited to: Acquisition Strategies, Procurement Strategies, Test and Evaluation Master Plans (TEMP), System Engineering Master Plans (SEMP), as well as prepare statements of work, CLIN Structures, and CDRL forms, and may be required to conduct market research, etc. The candidate will assist … team environment and be comfortable working matrixed personnel as well as both military, civilian, and other contracted personnel. Required Qualifications • Active SECRET clearance • U.S. citizenship • Bachelor's degree (Business preferred) - OR - The Degree requirement can be waived it a candidate possesses an additional 5 years of experience as stipulated below. • 5+ years of experience relevant experience in DoD More ❯