1 to 25 of 27 Permanent CMDB Jobs

ServiceNow CMDB/CSDM Architect Whitehall Resources require a ServiceNow CMDB/CSDM Architect to work with a key client on a 6 month initial contract. *This role will require on site work in Cambridge 2 days per week. *Inside IR35. ServiceNow CMDB/CSDM Architect Role purpose: The ServiceNow … CMDB/CSDM Architect will act as the technical design authority for a CMDB uplift programme of work. The role will assess the current CMDB model, define pragmatic CSDM-aligned standards, guide remediation of service and application taxonomy issues, review IRE and data source precedence, shape service-to-infrastructure mapping ...

experience: Strong experience working with CIS Controls v8.1 and implementing security best practices .Strong experience in designing and implementing BMC Helix solutions including ITSM, CMDB, Discovery, Digital Workplace and automation platforms .Hands-on expertise in BMC Remedy/Helix architecture, integrations, workflows, forms, escalations and service management processes .Strong understanding ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management ...

asset acquisition, compliance and value. You will contribute to client refreshes and provide technical support, maintenance and development for ITAM tooling, systems and associated CMDB integrations. What we're looking for The candidate for the position of ITAM Analyst must meet the following essential criteria: Experience maintaining and validating asset ...

programme governance. Ensure all service, operational, and technical prerequisites are met before BAU approval. Define and agree handover artefacts to Service Management (Runbooks, SOPs, CMDB updates, support models). Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure ...

IDAM solutions (e.g. Okta, Active Directory) and experience integrating with them. Deep hands-on experience designing and integrating solutions across ServiceNow (including ITSM, HRSD, CMDB, Now Assist, Virtual Agent, Now Platform, etc.). Have hands-on experience in administering and deploying enterprise applications, and familiarity with IT infrastructure and large ...

user allocation. 2. User Onboarding and Offboarding Set up devices for new joiners, including first-time login, MFA configuration, and account setup. Update CMDB with accurate asset and user details. 3. Troubleshooting and Support Provide advanced-level support for operating system and Office-related issues. Troubleshoot OS installations, application compatibility ...

SPECIFICATION Systems Project Manager Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors ...

more, apply now or contact Jordan Madden at MCS Group for a confidential discussion Skills: ServiceNow ITOM Discovery Service Mapping Event Management AIOps CMDB Benefits: Work From Home Unlimited Holidays + Equity JBLE1 ...

stakeholder sessions, and requirement discussions Support UAT, validation, and policy rollouts Track project progress, risks, and deliverables Assist in evaluating NAC tools & integrations (SIEM, CMDB, ITSM) Required Skills & Experience Senior Business Analyst (enterprise/financial services preferred) Strong experience with NAC tools – Forescout preferred Solid network fundamentals (VLANs, 802.1X, RADIUS ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

ITOM ITAM HRSD IRM Financial Planning Support global rollouts, platform standardisation, and service maturity initiatives. Ensure solutions align with enterprise architecture and operational objectives. CMDB, Integration & Automation Define and implement CMDB strategies aligned to CSDM best practices. Establish data governance, lifecycle management, and configuration management standards. Architect integrations with Active … service management teams, and delivery partners. Key Skills: Proven experience delivering enterprise-scale ServiceNow transformation programmes. Strong expertise in: ServiceNow Platform Architecture ITSM Pro CMDB & CSDM Integrated Risk Management (IRM) Experience designing scalable, governed ServiceNow solutions within complex enterprise environments. Strong understanding of: CMDB strategy and governance Service Mapping Configuration ...

scalable technical solutions .Develop and support integrations using ServiceNow APIs, IntegrationHub, and MID Server technologies .Support and enhance IT Operations Management (ITOM) capabilities, including CMDB, Discovery, Service Mapping, and Event Management .Ensure solutions align with platform governance, security requirements, architectural standards, and ServiceNow best practices .Provide technical leadership and guidance … configuring workflows, forms, catalog items, knowledge articles, portals, and automation solutions .Strong integration experience using ServiceNow APIs, IntegrationHub, and MID Server .Solid understanding of CMDB, Discovery, Service Mapping, and Event Management .Experience working directly with business and technical stakeholders to gather and refine requirements .Strong understanding of ServiceNow platform governance ...

Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person ...

user allocati on.2. User Onboarding and Offboard ingSet up devices for new joiners, including first-time login, MFA configuration, and account set up.Update CMDB with accurate asset and user detai ls.3. Troubleshooting and Supp ortProvide advanced-level support for operating system and Office-related issu es.Troubleshoot OS installations, application compatibility ...

only client success, but the future success of the business. Key Responsibilities Solution Delivery Deliver end-to-end ServiceNow implementations across ITSM, ITOM, and CMDB workstreams Configure and develop platform capabilities including Flows, Business Rules, Script Includes, UI Policies, Client Scripts, and integrations Produce high-quality technical documentation including design … demonstrations Skills & Experience 3–5 years of hands-on ServiceNow implementation experience Strong expertise in ITSM (Incident, Problem, Change, Request) Experience with ITOM, CMDB, and integrations (REST/SOAP/MID Server) Proven delivery across the full project lifecycle ServiceNow certifications such as CSA and CIS-ITSM Excellent communication ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Desirable Skills and Experience: Familiarity with defence configuration management standards and policies (e.g. Def Stan ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

Microsoft 365, Azure and Cisco Meraki environments. Ensure secure configuration, identity/access management and resilience. Support disaster recovery planning, testing and reporting. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance and compliance activities. Manage suppliers and ensure SLA performance. … stakeholder communication. Provide VIP/executive IT support. Mentor and support junior team members. Experience Required: IT service operations experience. Strong ITSM experience and CMDB management. Microsoft 365, Azure, Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting and service performance analysis. Strong user facing IT support background. ...