for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (ConfigurationManagementDatabase), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet … team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configurationmanagement, and service reporting. Additionally, you will manage contracts with third-party providers responsible for the execution layer, ensuring they meet performance standards … or a similar fast-paced environment is a plus. Service Management: Practical experience in developing and implementing strategies for change management, release management, knowledge management, CMDB, configurationmanagement, and service reporting. Demonstrated ability to manage the planning, coordination, and execution of service transition activities, ensuring they meet quality standards and More ❯
Implementer/Developer -CMDB/ServiceNow Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems … Developer will play a critical role in designing, developing, and deploying ServiceNow solutions, with a specific focus on Discovery activities and ConfigurationManagementDatabase (CMDB) creation and optimization. This role requires technical expertise in ServiceNow development, Discovery, and CMDB architecture to ensure the platform supports operational needs and DoD compliance … requirements. This position is based 4 days onsite/1 day remote. Responsibilities: Design, develop, and configure ServiceNow solutions, with an emphasis on CMDB architecture, Discovery, and Service Mapping Implement and optimize ServiceNow Discovery to identify and populate Configuration Items (CIs), their relationships, and dependencies into the CMDB Develop custom More ❯
System Administrator- CMDB/ServiceNow Huntsville, AL IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for … role in administering and optimizing the ServiceNow platform while focusing on Discovery activities to establish and maintain a robust and accurate ConfigurationManagementDatabase (CMDB). This role requires a detail-oriented professional with expertise in ServiceNow administration, Discovery, and CMDBmanagement, ensuring that configuration data supports operational, compliance, and … days onsite/1 day remote. Responsibilities: Perform day-to-day administration and maintenance of the ServiceNow platform, with a focus on supporting CMDB and Discovery activities Configure and manage ServiceNow Discovery and Service Mapping to identify assets, relationships, and dependencies across the IT environment Oversee the implementation and maintenance More ❯
are openings opening here across, Junior, Mid, and Senior levels! Duration 12 Duration Unit Month(s) Product Contract to Hire Description Summary: • The Junior CMDB Administrator is responsible for assisting in the development, management, and maintenance of the ConfigurationManagementDatabase (CMDB) within the organizations ITIL framework. Duties and Responsibilities … team members. • Assist in documenting processes, configurations, and troubleshooting guides. • Collaborate with IT and infrastructure teams to gather requirements and refine discovery schedules. • Support CMDB data analysis and validation efforts. • Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential … Degree and 3+ years of relevant experience (or Associate's Degree/3+ years or High School Degree/5+ years) • Experience with ServiceNow CMDB and/or ITOM modules. • Basic knowledge of ServiceNow Discovery and Cloud Discovery concepts. • Active TS/SCI clearance Knowledge, Skills and Abilities: • Ability to More ❯
to expand your technical expertise. Responsibilities Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, HR Module, Change Management, Custom Development, etc. You will be responsible for helping to develop code, unit More ❯
Item Lists. Assure all necessary data is available. Develops comprehensive knowledge of hardware development, production, and operational phases of programs. Maintain configurationmanagementdatabase (CMDB) and system documentation. Process on a regular cycle discrepancy report, requirements, build reports, investigation reports, request for changes and operation change requests. Assist in changes … and existing schedules. Improve and develop the process, working methods and tools. Liaise with the customer to ensure requirements are met and ensure the CMDB integrity. Implement approved changes to CMDB structure including attributes and relationships. Qualifications Education/Certifications: Bachelor's Degree from an accredited college/university or … Item Lists. Assure all necessary data is available. Develops comprehensive knowledge of hardware development, production, and operational phases of programs. Maintain configurationmanagementdatabase (CMDB) and system documentation. Process on a regular cycle discrepancy report, requirements, build reports, investigation reports, request for changes and operation change requests. Assist in changes More ❯
data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Willingness to further grow and enhance skillset from more senior developers throughout each project. Basic Qualifications Requires a More ❯
approach needed for success of the project. Advanced level understanding of ServiceNow required. Advanced level programming skills. A fundamental understanding of ITSM, ITIL and CMDB Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic Candidate must be organized and analytical More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
CACI
modules - Incident Management, Problem Management, Configuration Management. Advanced level understanding of ServiceNow required. Advanced level programming skills. A fundamental understanding of ITSM, ITIL and CMDB Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic Demonstrated skill to implement on time More ❯
in a fast-paced, deadline-driven environment Preferred Qualifications: • ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) • Experience with ServiceNow CMDB, Discovery, and Asset Management • Experience with ServiceNow Performance Analytics and Service Management Reporting • Experience with ServiceNow scripting languages (e.g., JavaScript, AngularJS, Jelly) • Experience with Agile More ❯
desired. Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it. Familiarity with other ServiceNow modules like CMDB, Discovery, or ITOM is a plus. Required Experience: Experience with Tier 1-4 Service Desk SA experience with building unclassified, integrating, test, and deploying on More ❯
and build relationships with other ITIL process owners, applicable tool owners and stakeholders to understand business objectives, data structure, and how configurationmanagement databases (CMDB) and Asset Management processes will best support the enterprise and process specific objectives Assist with formulating strategic roadmap and the daily end-to-end hardware More ❯
the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the CMDB to capture the change. Excellent analytical and organizational skills preferred. Primary Responsibilities: The release manager is responsible for overseeing the enterprise patch release process responsibilities More ❯
NO SPONSORSHIP Service Management - CMDB/CSDM Salary: $127k to $155k plus 15% bonus Location: Chicago, IL 3 days onsite 2 days Remote Selling Point: This is on the infrastructure side of ServiceNow (administration). Service mapping is key. This position is responsible for managing the population of the ServiceNow … Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Provides governance to ensure the integrity of the ConfigurationManagementDatabase Designs enhancements/improvements for the maturity of the CMDB and ConfigurationManagement process and translates them into business requirements for the ServiceNow development … the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with ConfigurationManagement/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process More ❯
years minimum) leading a medium-to-large program supporting design, development, integration, and testing of a complex, multi-component system. Working experience with CMDB and ITSM systems. Experience with ITIL, ITSM and hardware and software utilized for operations and support of data center resources utilized to manage, operate, or run More ❯
REST/SOAP APIs to connect with external systems. ServiceNow Development & Enhancements Work with senior developers to design and implement new Service Catalog items, CMDB enhancements, and reporting dashboards. Participate in ServiceNow upgrades, patching, and performance tuning. Test and deploy new features while ensuring compliance with security policies. Collaboration & Documentation More ❯
external systems • Implement technology specific best practices and standards • Design and develop extensions to ServiceNow data model in support of requirements towards AMDB and CMDB, SACM and other modules • Review and refine designs for usability, reviews testing scenarios and refines test cases, to ensure applications quality and works with users More ❯
service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM,CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and More ❯
Washington, Washington DC, United States Hybrid / WFH Options
ICF
an experienced ServiceNow Developer to join our team. The ideal candidate will support and enhance the IT Service Management (ITSM) and ConfigurationManagementDatabase (CMDB) modules while developing and deploying scoped applications. This role requires hands-on expertise in ServiceNow development, including creating custom workflows, scripts, portal pages, integrations, and … Corporate Growth: Contribute to identifying new opportunities and support business growth through client roadmaps, solution demonstrations, and proposal contributions. Key Responsibilities: Provide ITSM and CMDB support, ensuring optimal functionality and performance. Develop, configure, and enhance scoped applications within the ServiceNow platform. Create and customize ServiceNow components, including: Service Portal pages … Workflows and Flow Designer flows Client Scripts, Business Rules, and Script Includes UI Policies and Actions Implement best practices for CMDB data integrity and ITSM processes. Collaborate with stakeholders to define requirements and translate them into technical solutions. Ensure platform stability and provide troubleshooting and support for ServiceNow issues. Stay More ❯
the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the CMDB to capture the change. • Excellent analytical and organizational skills preferred. • Candidates must be comfortable with communicating with end users and providing status to Internal and More ❯
capabilities of ServiceNow , including integrations, workflows, and service catalogs . Strong understanding of the ServiceNow platform data model, especially as related to shared tables (CMDB, tasks, etc.) Strong technical foundation in the Now Platform, either as an administrator or developer. Knowledge and experience in database design schemas, database modeling, and More ❯
capabilities of ServiceNow , including integrations, workflows, and service catalogs . Strong understanding of the ServiceNow platform data model, especially as related to shared tables (CMDB, tasks, etc.) Strong technical foundation in the Now Platform, either as an administrator or developer. Knowledge and experience in database design schemas, database modeling, and More ❯
data migration as needed. Design and implement solutions following established ConfigurationManagement policies and standards. Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. Works with and mentors junior developers to guide and coach them throughout each project. Qualifications Requires a US More ❯
the deployment of these devices is desired. For example, familiarity with ServiceNow will aid in deploying the hardware devices, ticket processing, and updating the CMDB to capture the change. Excellent analytical and organizational skills preferred. Candidates must be comfortable with communicating with end users and providing status to Client and More ❯
to optimize IT Service Management (ITSM) processes in alignment with business objectives. Assist in the configuration and customization of ServiceNow applications, including ITSM, ITOM, CMDB, and the Power Platform. Support the development of dashboards, reports, and automation tools using ServiceNow capabilities. Create and execute test plans, test cases, and scripts More ❯