for monitoring compliance with software agreements, adherence to internal policies as well as identifying and implementing saving opportunities. Required Skills: IT Asset Management and Discovery Tools experience (e.g., ServiceNow CMDB, ServiceNow Asset Management, ServiceNow Software Asset Management; ServiceNow Product Catalogs Flexera FlexNet Manager Suite (Creation of Purchases, Creation of Contracts, Creating Licenses with entitlements, Application Creation, Creating Custom Reporting) Experience More ❯
status accounting, configuration auditing, and CM training/advocacy. This individual will be responsible for documenting and controlling changes, implementing version control systems, and managing the configurationmanagementdatabase (CMDB). This individual will also manage the Configuration Review Boards for STARE, collaborating with Engineers and Equipment Developers. This individual will also support the execution of CM activities to include … through different builds and releases. Other roles and responsibilities include: Change Control: Manage and approve changes to system configurations, ensuring that modifications are documented and authorized ConfigurationManagementDatabase (CMDB): Maintain accurate and up-to-date information regarding configurations and their relationships within the CMDB Build and Release Management: Oversee the building, packaging, and release of products, ensuring that they More ❯
Note: 6 years' work experience may be substituted for a bachelor's degree. Nice If You Have: • ITIL Foundation or higher certification • Experience with ConfigurationManagement Systems (CMS/CMDB) • Familiarity with international governance structures • Ability to translate business RFCs into technical implementation plans • Strong documentation and stakeholder communication skills • PMP or equivalent project management certification • Experience supporting classified or More ❯
VDI architecture, including network port connectivity, and design choices of the associated applications (Low Level Design, High Level Design) Integrate Citrix and VMware VDI systems into the enterprise ConfigurationManagementDatabase Automate facets of the Citrix and VMware VDI environment, including deployment, SSL certificate monitoring/requests, patching and upgrades in coordination with DevOps Engineers Provide secure, reliable, and high More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures More ❯
Experience with ServiceNow Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) implementations. • Familiarity with asset data normalization, catalog items, workspaces and compliance dashboards. • Knowledge of ITIL, CMDB, and Procure-to-Retire (P2R) lifecycle in ServiceNow. • Experience in Agile environments, including working in sprints with cross-functional teams. - What You Can Expect: A culture of integrity. At CACI More ❯
implementation, and continuous improvement of configurationmanagement frameworks and processes in alignment with ITIL v3/v4 best practices. Oversee the creation, maintenance, and validation of configurationmanagement databases (CMDB) and ensure accuracy of configuration items (CIs). Plan, execute, review, and monitor IT configurations to ensure compliance with organizational policies and to minimize operational disruptions. Utilize service management tools More ❯
to complete tasks using the Remedy ticketing system. Consult with engineers to understand configuration changes to update all related drawings and artifacts. Update and maintain the ConfigurationManagement System (CMDB). Help update and maintain property records. The successful candidate will: Be able to work under minimal supervision Be able to prioritize assignments for themselves and junior personnel to complete More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
Change Advisory Boards in line with ITIL processes Ensuring risk and impact assessments are completed, approvals secured, and changes communicated effectively Maintaining an accurate change schedule and updating the CMDB to reflect the live environment Identifying and delivering service improvements across incident and change processes Supporting wider IT operations and cross-functional training to strengthen incident/change readiness What More ❯
at peak performance while enforcing strict compliance and driving continuous improvement. KEY RESPONSIBILITIES Security & Compliance o Enforce DoD RMF and NIST 800-53 controls within ServiceNow o Manage RBAC, CMDB hardening, audit logging, and evidence packaging Integration Management o Configure and maintain Azure AD SSO/SCIM (SAML/OAuth) o Deploy and troubleshoot MID Servers in AWS GovCloud o More ❯
in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯
a passion for driving operational excellence-this is your next big move. Primary Responsibilities Design and implement robust configurationmanagement strategies across enterprise and supply chain ecosystems. Own the CMDB-track, maintain, and safeguard the integrity of every configuration item. Serve as the voice of logic and rigor on the Change Management Board, ensuring only vetted changes are approved. Lead More ❯
Arlington, Virginia, United States Hybrid / WFH Options
CGI
and software assets, ensuring they are properly documented, tracked, and controlled to maintain consistency, reliability, and compliance. Key responsibilities include defining configurationmanagement plans, managing configuration items in a CMDB, implementing version control, facilitating change management processes, conducting audits, and ensuring adherence to industry standards. CGI Federal is growing its high-performance team whose members share a passion for building More ❯
predictive modeling and customer analysis • Skilled at working collaboratively in a complex environment and driving performance achievement and improvements • Proficient with ServiceNow applications of Incident, Problem, Change and Request, CMDB, SLM, and Performance Analytics • Data-driven mindset of service excellence and customer satisfaction • An Active TS/SCI Clearance with Polygraph Desired Qualifications: • Experience working with and briefing government clients More ❯
Kansas City, Missouri, United States Hybrid / WFH Options
Epsilon Inc
problem management). Work closely with teams responsible for the enterprise monitoring platform and self-service portal to understand integration requirements. Collaborate with asset discovery and ConfigurationManagementDatabase (CMDB) teams to understand requirements for billing and related activities. Document existing ITSM, monitoring, CMDB, and self-service portal activities and processes and create comprehensive process maps. Develop integration plans and More ❯
to obtain a TS/SCI Clearance required for this role. Desired Skills: Candidate will have knowledge of basic software practices such as coding standards, unit testing and configurationmanagement, database and System administration. Good communication skills. Strong team player. Candidate will work in a team environment utilizing software methodologies and processes. Familiarity with Agile Development Process a plus. Strong More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Reed Technology
Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDBdatabase up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Reed
Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDBdatabase up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge of More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching Familiarity with Information Security Operational management The role of service desk in incident response General familiarity with security best practice Secure by design More ❯
NIST SP 800-53 • Risk Management Framework (RMF) • SNOW Developer experience A plus for candidates that possess the following experience: • Custom application development experience (CAD) • HRSD experience • Security+ certification • CMDB experience • ITOM experience or familiarity • Bachelor's degree For expedited consideration send resume to More ❯
Chantilly, Virginia, United States Hybrid / WFH Options
CACI
will leverage ServiceNow to manage the complete lifecycle of hardware assets - from planning and procurement through deployment, maintenance, and eventual disposal. This includes architecting the HAM module, optimizing the CMDB for hardware assets, ensuring data integrity and building robust integrations. Responsibilities: HAM Architectural Strategy & Vision: Define the long-term architectural vision, strategy, and roadmap for Hardware Asset Management within the … deployment, use, maintenance, refresh, disposal). Translate complex business requirements from Finance, Procurement, Operations, and IT into detailed architectural designs and technical specifications for ServiceNow HAM. ServiceNow HAM Module & CMDB: Act as the subject matter expert and lead architect for the ServiceNow Hardware Asset Management (HAM) module, ensuring its optimal configuration and utilization. Architect the ServiceNow ConfigurationManagementDatabase (CMDB … at least 5 years in a ServiceNow Architect role. Deep and demonstrable expertise with ServiceNow Hardware Asset Management (HAM) module. Extensive hands-on experience and architectural expertise with ServiceNow CMDB and Discovery, specifically tailored for hardware assets. Proven experience designing and implementing complex integrations between ServiceNow HAM and other systems. Comprehensive understanding of the entire hardware asset lifecycle, from strategic More ❯
DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge More ❯