51 to 75 of 75 Permanent CMDB Jobs

solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Develop and maintain AR System workflows, including: Active Links Filters Escalations Menu Objects Configure and develop applications using BMC Helix Innovation … designs, and operational procedures Skills & Experience: Strong experience administering and developing within BMC Helix ITSM. Extensive knowledge of: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Experience configuring enterprise service management processes. Experience integrating enterprise applications using: REST APIs SOAP Web Services JSON XML Knowledge ...

solutions. Responsibilities: Design, develop, configure, and maintain BMC Helix ITSM solutions. Administer and enhance core ITSM modules including: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Develop and maintain AR System workflows, including: Active Links Filters Escalations Menu Objects Configure and develop applications using BMC Helix Innovation … designs, and operational procedures Skills & Experience: Strong experience administering and developing within BMC Helix ITSM. Extensive knowledge of: Incident Management Problem Management Change Management CMDB Asset Management Smart IT Experience configuring enterprise service management processes. Experience integrating enterprise applications using: REST APIs SOAP Web Services JSON XML Knowledge ...

native capabilities over customization. Engineer trusted enterprise context for AI. Improve knowledge quality with service owners and implement permissions-aware retrieval grounded in catalog, CMDB, and service data. Evaluate and govern AI before release. Define evaluation scenarios and release criteria covering response accuracy, grounding, task completion, and unsafe actions. Test … Engine. Depth in self-service capabilities is more valuable than exposure to every module. Experience with ITSM, knowledge management, service catalog design, and CMDB data quality or service mapping. HRSD, ITAM, SPM, and ITOM experience is beneficial when relevant to the business use case. Experience exposing enterprise actions to external ...

plus package, London Hybrid We're working with a global organisation to find an Asset & Configuration Management Lead. You'll own the CMDB and the asset lifecycle across a large international technology estate, and make sure the data in both can be trusted by the people who rely ...

OpenShift. Hands-on experience with bare-metal deployments, automation, and ZTP. Ability to develop low-level implementation designs from high-level architectures and CMDB/IPAM data. Strong understanding of datacenter infrastructure and physical deployment considerations. Excellent communication, planning, and stakeholder management skills. Desirable Skills Red Hat Virtualization (RHV), OpenStack ...

Manager to take ownership of IT Asset Management (ITAM), Software Asset Management (SAM), hardware, software licensing, IT procurement, supplier management, vendor management, contracts and CMDB governance across a large technology estate. This is a broad role covering the full lifecycle of hardware, software, SaaS subscriptions, cloud services, Microsoft licensing, technology … compliance, renewals and optimisation Manage Microsoft and Microsoft 365 licensing Monitor SaaS subscriptions, cloud services and software utilisation Maintain accurate asset information within the CMDB Improve CMDB accuracy, asset data quality and governance Manage asset procurement, deployment, refresh, retirement and disposal Support hardware refresh programmes and lifecycle planning Manage ...

Title: Senior Platform Automation Engineer - Datadog & ServiceNow Position Overview This role combines insurance technology knowledge, service catalog and CMDB expertise, observability tooling, and production-grade automation. The work involves helping map complex insurance technology structures into a technical service catalog while improving data quality, matching, and adoption of shared platforms … technical service catalog while preserving meaningful business distinctions. Work with Datadog Service Catalog, APM tagging conventions, and monitor configuration. Work with ServiceNow CMDB data, including cmdb_ci_service and relationship tables. Evaluate data quality, matching heuristics, and the reliability and limitations of data across systems. Drive the adoption of shared ...

enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you'll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions … 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Own and manage the CMDB, ensuring data is accurate, current and properly documented. Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making. Improve ...

making. Key Responsibilities Hardware Asset Data Management & Quality Own and maintain the accuracy, completeness, and integrity of hardware asset records within the ITAM tool, CMDB, and associated asset repositories. Perform regular data quality audits across hardware asset records identifying gaps, duplicates, orphaned records, misclassifications, and stale data. Reconcile hardware asset … data across multiple sources including ITAM tools, CMDB, procurement systems, financial systems, discovery tools, and physical audit results. Develop and maintain data quality KPIs and dashboards to provide visibility of asset data health to stakeholders and leadership. Enforce data standards, naming conventions, classification taxonomies, and mandatory field requirements for hardware ...

making. Key Responsibilities Hardware Asset Data Management & Quality Own and maintain the accuracy, completeness, and integrity of hardware asset records within the ITAM tool, CMDB, and associated asset repositories. Perform regular data quality audits across hardware asset records identifying gaps, duplicates, orphaned records, misclassifications, and stale data. Reconcile hardware asset … data across multiple sources including ITAM tools, CMDB, procurement systems, financial systems, discovery tools, and physical audit results. Develop and maintain data quality KPIs and dashboards to provide visibility of asset data health to stakeholders and leadership. Enforce data standards, naming conventions, classification taxonomies, and mandatory field requirements for hardware ...

making. Key Responsibilities Hardware Asset Data Management & Quality Own and maintain the accuracy, completeness, and integrity of hardware asset records within the ITAM tool, CMDB, and associated asset repositories. Perform regular data quality audits across hardware asset records — identifying gaps, duplicates, orphaned records, misclassifications, and stale data. Reconcile hardware asset … data across multiple sources including ITAM tools, CMDB, procurement systems, financial systems, discovery tools, and physical audit results. Develop and maintain data quality KPIs and dashboards to provide visibility of asset data health to stakeholders and leadership. Enforce data standards, naming conventions, classification taxonomies, and mandatory field requirements for hardware ...

perform root-cause analysis, and track corrective actions with clear executive communication. Advance service-management practices using platforms such as ServiceNow for workflow, reporting, CMDB, and service measurement. Identify recurring toil and implement automation to improve MTTD, MTTR, and support efficiency. Apply infrastructure as code, configuration management, automated testing … Windows Server administration, command-line proficiency, and enterprise monitoring tools experience. Service-management platform experience such as ServiceNow for workflow and reporting, including CMDB and service metrics. Security and access management knowledge, including vulnerability remediation, audit evidence, regulatory controls, and secure operations. Oracle/SQL or comparable query skills ...

solutions are secure, scalable, maintainable, performant and upgradeable, with appropriate technical documentation. Support ServiceNow releases, upgrades, testing, deployments, incidents and operational handover. Work with CMDB and platform data to maintain data quality and governance within Agile delivery practices. Key Experience Typically 5+ years' hands-on ServiceNow experience across design, development … Import Sets. Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML. Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery. Experience with ServiceNow AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent ...

place and completed on schedule. Use Splunk and observability service dashboards to identify failures, trends, and emerging operational risk. Maintain accurate ServiceNow CMDB relationships for identity services, configuration items, application integrations, owners, support groups, and dependencies; identify and report stale or incomplete CMDB data. Participate in developing automation to reduce … skills with systems such as M365 and ServiceNow are required. Experience using ServiceNow for IAM incidents, requests, changes, knowledge, evidence, assignment groups, and CMDB relationships is required. Demonstrated current work experience supporting integrated IAM solutions such as Entra ID, Active Roles where applicable, Duo, PKI, and CyberArk/PAM Working ...

Point SD-WAN experience with Cisco Viptela, Meraki SD-WAN, Fortinet Secure SD-WAN, VMware VeloCloud, or comparable platforms. Experience with network discovery and CMDB tooling such as Device42, Lansweeper, ServiceNow Discovery, SolarWinds, or comparable platforms. Experience operating within a ServiceNow ITSM environment, including incident, change, problem, and CMDB workflows. ...

plus package, London Hybrid We're working with a global organisation to find an Asset & Configuration Management Lead. You'll own the CMDB and the asset lifecycle across a large international technology estate, and make sure the data in both can be trusted by the people who rely on it. … Change, Incident, Problem and Vulnerability Management are working from accurate configuration data. What you'll be doing Owning the Snow system data and ServiceNow CMDB: CI model, data standards, certification and Service Mapping Governing hardware assets from purchase through to disposal, with controls that keep the global inventory accurate Setting ...

ServiceNow Data and CMDB Specialist Key responsibilities: * Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best … ownership, data requirements and responsibilities for maintaining configuration and service data, and maintain appropriate controls for creating, updating, reconciling, retiring and deleting CIs. * Monitor CMDB health through regular data-quality reviews covering completeness, correctness, compliance, duplication, stale records and missing or inaccurate relationships, investigate root causes and work with ...

enterprise IT Operations strategy. Implementation & Delivery: leading implementation of SOMT solutions across large enterprise landscapes, monitoring tools (Splunk, Dynatrace, AppDynamics, Azure Monitor, AWS CloudWatch), CMDB data sources. Technical Leadership: acting as Technical Authority for SOMT solutions and best practices, mentor developers, administrators + consultants on SOMT architecture and standards AIOps … + implement AIOps-driven event correlation and noise reduction. Governance & Optimization: define SOMT governance, standards, and architectural guardrails. xehkeey Technical Environment: ServiceNow, ITSM, SOMT, CMDB architecture, data modeling, ServiceNow scripting (JavaScript, Glide APIs), Network, server, storage, cloud, HLDs, LLDs + architecture diagrams. ...

through to secure disposal Manage the full software licence pipeline, including purchasing, supplier engagement, goods receipting and licence entitlement tracking Maintain accurate asset registers, CMDB records, contract data and supplier documentation to ensure a reliable single source of truth Conduct regular audits and reconciliations across asset and licence data, identifying … years Asset and licence management must have been a dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

working on the implementation of an approved ServiceNow CSDM 4 design . We're looking for hands-on technical specialists with strong ServiceNow development, CMDB and service modelling experience. Key Responsibilities Implement Business Services, Service Offerings, Technical Services and Technical Service Offerings in line with CSDM 4. Realign service relationships … support knowledge transfer and user training. Skills & Experience Strong hands-on ServiceNow development or technical consultancy experience. Proven experience with ServiceNow CSDM and CMDB implementations . Good understanding of Business Services, Technical Services and Service Offerings. Strong JavaScript scripting skills, including Business Rules and scripted ACLs. Experience configuring service relationships ...

primary contact for user communities and communicate releases and capabilities Maintain documentation, runbooks, and knowledge articles; develop trainings/workshops Own CMDB structure, governance, data relationships, and accuracy Develop and maintain ITSM dashboards and reports across Xurrent and Power BI Analyze ITSM data to identify trends, gaps, and improvements Ensure … simplifies technical topics Stakeholder engagement and training experience Team collaboration and accountability ITSM frameworks (ITIL, USM, ISO 20000) Core ITSM processes: Incident, Change, Problem, CMDB Xurrent and Power BI proficiency ...

ServiceNow Data and CMDB Specialist Key responsibilities: Own the governance, quality and ongoing maturity of the ServiceNow CMDB, making sure CI data and relationships are accurate, complete, current and fit for purpose, and maintain the CMDB data model, CI classes, attributes, relationships and lifecycle standards in line with ServiceNow best ...

tracked, governed and optimised across the business. You'll bring structure to asset and licence management, improve the quality of data in the CMDB, and help the organisation make better decisions around cost, compliance and future investment. What you'll be doing Managing the full lifecycle of IT hardware, software … cloud assets Improving asset records, licence data, contracts and CMDB accuracy Leading audits, reconciliations and compliance reviews Managing IT suppliers and supporting procurement activity Identifying opportunities to reduce waste, manage risk and improve utilisation Producing reporting that supports budgeting and lifecycle planning Building clear processes and controls that teams ...

troubleshooting Manage devices via MDM technologies including Intune and Entra ID Accurately log and categorise incidents, requests and asset records within ticketing and CMDB systems Author technical documentation including specifications and solution designs Requirements Proven experience in a 2nd line desktop support role Experience supporting users in a Microsoft environment … experience building, upgrading and repairing desktop hardware and software Experience of Active Directory, Intune, Entra ID and mobile device management Familiarity with common ticketing, CMDB and knowledge management tools Working knowledge of basic networking and troubleshooting methods Applied understanding of security best practice within a desktop support environment Full, valid ...