Change Consultant
Charlotte, North Carolina, United States
Hybrid / WFH Options
Hybrid / WFH Options
Verizon
in how we show up, everywhere & always. Want in? Join the . What you'll be doing This role is tasked with working in collaboration with the customer's change control process to initiate, submit, track and control change control activity in the support of the customer's infrastructure. This role will utilize existing Verizon applications and the … as ServiceNow). Additionally, this role will work closely with the Service Assurance, Engineering, PM and Service Management teams. Customer Specific Responsibilities: Interface with Customer operations team and follow change management processes as established by and documented in PPM. Notify Customer of all required software or firmware patches as suggested by the equipment manufacturers. Coordinate, plan and schedule all … required software or firmware releases. Adhere to Customer change control processes, procedures and tools to handle, in a standardized manner, all requests for changes to applications, procedures, processes, system and service parameters, and the underlying platforms. Provide active participation and involvement with Customer change management process activities, to include meeting attendance, change advisory boards and improvement initiatives. More ❯
Employment Type: Permanent
Salary: USD Annual
Posted: