Detail-oriented and highly organized. Proactive and able to adapt to changing project requirements. Previous experience employing DevOps methodologies. Strong leadership experience and willingness to embrace change. Experience with changecontrol principals and ticket with Service Now (SNOW). Understanding of agency Capstone and NARA data retention compliance principles. Experience with design, planning and implementation in environments with … 000+ users. Experience in Agile development methodologies. Knowledge of data modeling and relational databases. Experience with CI/CD pipelines and version control systems. Ability to manage multiple projects and priorities simultaneously. Strong attention to detail and a commitment to delivering high-quality solutions. All candidates supporting the CMS programs must have lived in the United States at least … three (3) out of the last five (5) years prior in order to be considered. Original Posting: June 24, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the More ❯
core - diligently assisting in the company's maintenance of associated security accreditations Acquisition, Build and Transition The role will: - Provide PoC support for new service enablement activities - Ensure proper changecontrol policies are adhered to as may be defined, including necessary testing wherever practical - Facilitate the deployment and release management of IT infrastructure as required Operational Management The More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Optiv+ClearShark
and coordinate remediation actions. Assess systems and create baselines utilizing the DISA STIGs. Develop a Plan of Action and Milestones (POA&M) and work items to remediation. Participate in changecontrol board meetings. Work in partnership with the Facility Security Officer (FSO) to meet NISPOM and NISP requirements. What we're looking for Bachelor's degree in computer More ❯
to classified networks. Monitor system vulnerabilities, patch compliance, and security advisories, ensuring mitigation and remediation strategies are in place. Serve as SCIF/Collateral Security Manager, overseeing scheduling, access control, and security compliance for Sensitive Compartmented Information Facilities (SCIFs). Enforce physical security measures, including alarms, entry/exit logging, facility checklists, and SCIF accreditation compliance. Maintain visitor security … clearance verification and access control logs for SCIF and collateral spaces. Manage classified hoteling space, tracking availability and ensuring adherence to security requirements. Maintain Common Access Card (CAC) Trusted Agent responsibilities, ensuring compliance with credentialing procedures. Assist in procurement, fielding, and sustainment of crypto/keying material and devices. Track, control, and maintain inventory requirements for Government Furnished … necessary. Manage and communicate IT outage and emergency response activities across the organization. Assist in developing IT policies and procedures, ensuring high-quality customer service and problem resolution. Lead ChangeControl Board (CCB) procedures, ensuring structured change management and impact assessments. Generate ad-hoc reports detailing the status of open and aging helpdesk tickets. Provide outage impact More ❯
operating procedure (SOP). New Systems: Capture requirements and create a plan with the vendor and end users to ensure a fully featured end solution. Implement new systems, using changecontrol and project plans. Fully document all changes. Modernise existing systems, focusing on increasing operational efficiency. Server Updates and Patches: Plan and execute server update and patch management … applications and services. Document repetitive troubleshooting tasks, with a view to automating where possible. Maintain detailed and up-to-date documentation of issues, resolutions of the solution procedure. Ensure change management is utilised for all changes. Business Relations: Engage with the end users, especially engineering teams, and ensure their requirements are captured. Ensure the requirements of the different departments More ❯
company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and material properly. Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events. Initiative - Seeks increased responsibilities; asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications: To perform this job successfully, an individual … Desktop Operating Systems Familiarity with desktop applications End-Point Anti-Virus software and strategies Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) Support ticketing systems, changecontrol methodologies and their importance to ITIL best practices IT security concepts and best practices Extensive knowledge of industry trends and best practices in the area of IT More ❯
company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and material properly. Adaptability - Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events. Initiative - Seeks increased responsibilities; asks for and offers help when needed. Innovation - Generates suggestions for improving work. Qualifications To perform this job successfully, an individual … Desktop Operating Systems Familiarity with desktop applications End-Point Anti-Virus software and strategies Microsoft Office Suite (i.e., Outlook, Word, Access, Excel, PowerPoint, Project, Visio, etc.) Support ticketing systems, changecontrol methodologies and their importance to ITIL best practices IT security concepts and best practices Extensive knowledge of industry trends and best practices in the area of IT More ❯
This includes managing a range of video technologies such as cameras, switchers, routers, LED walls, and recording/streaming equipment. The role ensures reliable video performance across conference rooms, control centers, and event spaces and staying current on evolving video production technologies. Primary Responsibilities: Operate and oversee video systems including cameras, switchers, routers, projectors, LED walls, and streaming/… in complex, multi-site environments with high operational demands. Deep technical knowledge of systems integration across varied platforms (e.g., Windows, Linux, cloud, hybrid infrastructures). Familiarity with IT governance, changecontrol processes, and enterprise policy/procedure development. Hands-on experience with enterprise-class networking equipment, firewalls, and security protocols. Knowledge of scripting or automation tools (e.g., PowerShell … e.g., CompTIA Network+/Security+, Cisco CCNA, Microsoft Certified: Azure Administrator, ITIL Foundation) are a plus. EC-DAS Original Posting: June 16, 2025 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than More ❯
to join our Integrations Team. This role bridges the gap between technical execution and operational governance, ensuring smooth delivery with effective capacity planning and clear communication between stakeholders, robust changecontrol, clear documentation, and driving agile DevOps practices. The successful candidate will possess a background in software development, a comprehensive understanding of the Software Development Life Cycle (SDLC … expertise in Scrum methodologies to foster team collaboration and delivery, and the capability to manage incidents, service requests, and change processes. Familiarity with SQL, SSIS, and experience with DevOps practices is advantageous. Key responsibilities: Workload Management and Scrum Facilitation: Collaborate with the Team Lead to prioritize, allocate, and monitor tasks across the development team, using Scrum methodologies, ensuring timely … Administration: Assist in root cause analysis for integration-related issues, serving as the primary point of contact for documenting, triaging, and coordinating the resolution of incidents and service requests. Change Coordination: Facilitate the documentation, management and communication of change requests, ensuring compliance with organizational protocols and alignment with stakeholder requirements, while leveraging DevOps tools for automated changeMore ❯
dependencies, and schedule work: Ensure tasks are assigned and completed on time; Track and report on project milestones and deliverables Assess the impact of changes on the project; Utilizing ChangeControl Boards (CCBs) to manage and control any project-related changes, ensuring effective and efficient project delivery Provide technical expertise and data to support customer decision-making More ❯
Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Walsh Employment
meet regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuous improvement initiatives across tools, processes, and delivery models Ensuring effective change management and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs, and budget accruals Ensuring seamless transition from project delivery into operations Supporting finance … end IT service governance and assurance Up-to-date licensing schedules , cost controls, and risk registers Effective reporting on service metrics , issues, and compliance gaps Coordination of risk management , changecontrol, and continuous improvement Delivery of reliable, secure, and scalable IT services aligned with green energy programme goals Working Pattern & Travel Hybrid working pattern expected on-site More ❯
Springfield, Virginia, United States Hybrid / WFH Options
Computer World Services Corp
engineering expertise for design, implementation, troubleshooting, and optimization of the HSEN WAN and HQ LAN A infrastructure, ensuring 99.5 % availability for critical services. The role supports configuration management, changecontrol, security patching, and incident response across routers, switches, firewalls, VPN/DMVPN/SD WAN, wireless, and cloud network components. The objective of the support services for this … collection. Operations & Support Provide Tier 3 escalation and Tier 4 manufacturer liaison for Priority 1/2 incidents. Execute vulnerability remediation and patch management per DHS severity windows. Coordinate change management reviews and post implementation validation. Process & Documentation Develop and maintain device configurations, SOPs, logical/physical diagrams in CMDB/ServiceNow. Generate weekly service request metrics, monthly availability More ❯
senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for changecontrol submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and create new detailed procedures when … or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills Experience of acting as a the 'go-to' person during Major Incidents, including providing RCAs/RFOs Experience in: Microsoft Cloud Stack: Azure, ASR More ❯
ll work collaboratively with colleagues and stakeholders to drive projects through delivery of key outcomes. You’ll have responsibility for the controlled delivery of projects throughout the NPI and change project lifecycle, with a focus on providing leadership, motivation, and support to cross–functional project teams. You will have the necessary skills to cultivate effective key interactions with senior … Planning out the blueprints for software projects alongside product management, setting deadlines, laying out communication strategies. Ensuring each project stays on schedule and adheres to the deadlines with appropriate change control. Creating a project budget and ensuring the project adheres to the budget as closely as possible. Tracking milestones, deliverables, actions, risks, and change requests. Serving as a … liaison to communicate information regarding project deliverables, milestones and change with the wider business. Work with wider teams, Product Managers, Sales and Marketing, Product Owners to plan projects, identifying and mitigating risks and detailing dependencies. Effectively communicates outcomes; creating dashboards, presentations, scope documents that drive decision-making and measure continuous improvement Customer facing experience Oversee project delivery in the More ❯
presentation, and interpersonal skills. Proficient in project planning and tracking tools such as Microsoft Project, Azure DevOps (ADO) Boards, and Clarity PPM. Expertise in risk management, issue resolution, and change control. Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously. More ❯
presentation, and interpersonal skills. Proficient in project planning and tracking tools such as Microsoft Project, Azure DevOps (ADO) Boards, and Clarity PPM. Expertise in risk management, issue resolution, and change control. Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously. More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
Undisclosed
and delivery of cost reductions Work closely with customers and colleagues to analyse the performance of the existing product set and identify and recommend new solutions to stakeholders Monitor change related service level agreements with suppliers Develop and implement new business change processes, systems, products and services To implement initiatives that deliver high Operational and Service Performance and … on the basis activities run concurrently & often multiple projects at any one time. Providing direction, support & thought leadership to BA4 & AVP colleagues. Taking ownership for the end to end changecontrol process, ensuring project governance is adhered to at all times. Will be required to manage others through matrix structure Work effectively with multiple 3rd party organisations Strong … sound knowledge in relation to business processes & associated technologies. Work alongside the Information Technology Analyst’s & the wider project team to understand the needs of each stakeholder throughout the change project, and decipher how these requirements can be fulfilled by the overall project team Communicating details like project requirements, change requests & test results are fundamental to the success More ❯
Gantt charts, resource forecasts, milestones, and risk registers. Conduct feasibility analysis, business case development, and secure project funding and governance approvals. Ensure alignment with internal methodologies and Lloyd's change governance standards. Project Execution & Delivery Lead cross-functional teams to deliver high-quality project outcomes on time and within budget. Allocate resources efficiently and manage day-to-day task … execution. Track progress against project plans and proactively identify deviations, risks, and dependencies. Manage change requests through structured changecontrol processes. Drive agile and/or waterfall ceremonies and project governance meetings, including RAID reviews and steering committees. Project Closure Conduct post-implementation reviews to evaluate project performance, capture lessons learned, and document knowledge transfer. Ensure successful … including Lloyd's Minimum Standards, Solvency II, GDPR, and FCA regulations. Financial Management Develop and manage project budgets, forecasts, and financial reporting. Track actuals versus budget and ensure cost control throughout the project lifecycle. Liaise with finance and procurement on contracts, purchase orders, and vendor invoicing. Standards & Governance Ensure all project delivery aligns with internal project management methodology (e.g. More ❯
of Security Authorization packages, including the System Security Plan (SSP), Security Assessment Report (SAR), and Plan of Action and Milestones (POA&M). Coordinate and prepare systems for Security Control Assessments (SCA), ensuring all artifacts are accurate and complete. Conduct and document Security Impact Analyses (SIAs) for changes to hardware, software, cloud infrastructure, or connectivity. Participate in configuration and … changecontrol processes, ensuring secure baselines are maintained and reflected in documentation. Assist in system categorization and validate asset inventories to ensure appropriate control baselines are applied. Assess control implementation effectiveness and identify deficiencies for remediation or risk acceptance. Document business justifications and mitigation strategies for risk acceptance proposals for Authorizing Officials. Support Continuous Monitoring by … ensure ongoing authorization. Contribute to the development, revision, and enforcement of security policies, procedures, and technical guidelines. Participate in internal IT governance processes, including exception handling, standards reviews, and control waivers. Support security awareness and training compliance for personnel with system access. Monitor evolving threats and recommend adaptive security controls in response to risk landscape changes. Prepare high-quality More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Nigel Wright Group
effective first-line resolution, timely communication, and restoration of normal service operations. It also involves overseeing the Service Desk and Desktop Support teams, and managing software, hardware, and access control systems within the organisation. Responsibilities include owning the change management process and ensuring adherence to ITIL principles for release, deployment, and change control. The role requires collaboration … daily operations of the IM&T Service Desk Manage team performance Monitor system performance Train, coach, and develop staff Communicate during high-severity IT outages Govern the release/change management process Identify and pursue service improvement initiatives Handle complaints, suggestions, and compliments Manage supplier relationships Perform other related duties as required Direct Reports IT Service Support Analysts Key More ❯
workdays at a secure government facility within the Washington DC metropolitan area. Work schedule will be Monday through Friday during normal business hours. Work location and schedule subject to change based on government requirements. Responsibilities include: Performs engineering technical support for Microsoft Server 2022, Citrix LTSR 2402, VMware ESX 5.0+, VPNs, firewall/proxy, enterprise networks, and Active Directory … escalations from Tier 2 Operational staff to troubleshoot and resolve escalated incidents and/or service requests; performs advanced technical analysis and troubleshooting. Document system changes and participate in changecontrol meetings. Creates, updates, and maintains SOPs, A&A, system design/architecture documents, system build guides, technical drawings and schematics, training material, and test plans; engages the More ❯
across product owners, architects, developers, testers, and infrastructure teams to ensure cross-functional alignment. Ensure compliance with applicable frameworks (e.g., NIST RMF, FedRAMP, FISMA, DoD 5000 Series). Manage changecontrol, contract deliverables, and documentation for technical artifacts. Support stakeholder engagement and foster transparent, goal-oriented communication across all teams. Education, Certification & Experience Requirements Education Required: Bachelor's … on customer satisfaction and team morale. Ability to drive accountability and outcomes across technical and programmatic workstreams. Why Join Command Cyber Solutions? Rewarding Career Challenging and meaningful work Inspire change and expand your career Innovative and collaborative environment Flexibility with schedule Culture: At CCS, you'll be a part of a team that genuinely supports one another and where More ❯
architecture and constraints. Create and deliver unit and system testing plans; take appropriate action to resolve any issues and provide full technical documentation. Implement solutions into live environments using changecontrol procedures (e.g., ITIL) and provide ongoing support as required. Deliver effective support and maintenance for in-house developed applications to ensure performance and compatibility with the wider More ❯
City of London, London, United Kingdom Hybrid / WFH Options
GlobalLogic UK&I
Work directly with business stakeholders across Trading, Risk, and Finance teams. Configure and customize Endur (e.g. Accounting Desktop, Confirmations, Settlement, Tax Manager). Translate requirements into functional specifications, manage changecontrol, and ensure traceability. Implement effective test regimes and support quality assurance across delivery. Support project governance, agile ceremonies, and coordination with hybrid delivery teams. Key Skills & Experience More ❯
Work directly with business stakeholders across Trading, Risk, and Finance teams. Configure and customize Endur (e.g. Accounting Desktop, Confirmations, Settlement, Tax Manager). Translate requirements into functional specifications, manage changecontrol, and ensure traceability. Implement effective test regimes and support quality assurance across delivery. Support project governance, agile ceremonies, and coordination with hybrid delivery teams. Key Skills & Experience More ❯