Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site)
- Hiring Organisation
- Curo Services
- Location
- East Kilbride, Lanarkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 36,000 Annual
office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation … teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working ...