The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include CiscoUnifiedCommunicationsManager, Unity, Contact Center Express, Emergency Responder. WHAT YOU'LL BE DOING: Provide technical expertise to customers and partner engineering teams. Work as a trusted advisor to customers in knowledge of Cisco collaboration technologies. Support … metropolitan area and be able to travel to customer sites within the Washington DC area. IMPLEMENTATION TASKS: Iron Bow Engineers will perform the following tasks: Oversee deployment of Cisco IP Phones and associated Key Expansion Modules (KEM) Oversee deployment of Analog Gateways Add mailboxes to Unity Connection Oversee rack, install, and configure of Analog Gateways Configure workbooks Support … Migration and Cutover Perform Test and Acceptance QUALIFICATIONS: Strong knowledge and certification in Cisco collaboration technologies, route switch, and virtualization. Experience with supporting complex large-scale migrations Understand how to work within and recommend improvements/innovations to an established architecture Strong written and verbal communication, listening, negotiation, and presentation skills. Comfortable working in a team environment with More ❯
by Tier 1 technical support staff); Add and remove client devices (e.g., PCs, Thin Clients, VoIPs, VoSIPs, VTCs, DVTCs, peripherals, etc.) from networks; Operate and maintain call manager (CiscoUnifiedCommunicationsManager); implement add, moves and changes; and manage DHCP reservations; Update and patch network equipment, firmware and software to ensure configuration and cybersecurity compliance; Operate and maintain … Networks Monthly Status Report BASIC QUALIFICATIONS: Associates degree in Computer Science or Networking; or 2+ years Networking experience; AND DoDM 8140 IAT Level 2 (Security+) or higher; and Cisco Certified Network Associate (CCNA) or equivalent certification Active Secret Clearance required, Top Secret SCI Desired. More ❯
and networking Strong perseverance, consistency, communication, and interpersonal skills Hands-on experience in network/server environments Preferably experienced in infrastructure setup using the following technologies: Servers : Windows, Linux, CUCM (Cisco), Cloud (AWS) Networks : Cisco (L2/L3/Firewall/Wireless), F5 (Load Balancers); Knowledge of voice systems (VoIP, IVR, Bandwidth control, etc.) Other More ❯
complex, time-sensitive cloud migration projects within our Digital Workplace UnifiedCommunications (UC) environment. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The … role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premise system. Current applications in scope include CiscoCUCM, Cisco Unity Voicemail, Cisco Contact Cente, and Voice Recording, with the possibility of scope changes as the program advances. The Program Manager should be adaptable … large-scale IT infrastructure or cloud transformation projects. Specific experience working in a Hybrid Project management environment Demonstrated experience with UnifiedCommunications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail). Strong knowledge of SaaS models, cloud infrastructure, and vendor management. Excellent communication, stakeholder management, and organizational abilities. Skilled at managing complex dependencies and fostering More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
CMS UK
CMS are looking for a UnifiedCommunications Assistant to join the team in London. *Please note that this role is fully office-based 5 days a week as you will be assisting users on-site* About the role Reporting to More ❯
a range of complex, time-sensitive cloud migration projects. This is an onsite role. This position is responsible for managing all aspects of multiple projects, such as migrating Cisco UC Voice Core, Voicemail, Voice Recording, and Contact Center platforms to SaaS solutions. The … role will also supervise the rollout of a new cloud-based broadcast streaming service to replace the current on-premises system. Current applications in scope include CiscoCUCM, Cisco Unity Voicemail, Cisco Contact Cente, and Voice Recording, with the possibility of scope changes as the program advances. Key Responsibilities: Plan, execute, and deliver … large-scale IT infrastructure or cloud transformation projects. Specific experience working in a Hybrid Project management environment Demonstrated experience with UnifiedCommunications or voice platform migrations (such as Cisco UC, Contact Center, Voicemail). Strong knowledge of SaaS models, cloud infrastructure, and vendor management. Excellent communication, stakeholder management, and organizational abilities. Skilled at managing complex dependencies and fostering More ❯
and efficient voice solutions for business projects. Key responsibilities for the Telephony Engineer will include: •Provide technical support of telephony systems, including but not limited to Unify and Cisco UCM, including legacy solutions. •Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. •Experience of administering, monitoring and troubleshooting … desired but not essential. •Experience in managing or supporting PBX migrations •Strong knowledge of video & voice technology. •Strong knowledge of Unify Hipath systems and services. •Strong knowledge of Cisco UCM •Experience of using tools such as Wireshark and other troubleshooting tolls is desirable. Müller pride ourselves on offering support to help develop your knowledge and skills. In return More ❯