IT Service Desk Technician
- Hiring Organisation
- Volant Media UK Ltd
- Location
- City of London, London, United Kingdom
primary point of contact for users, delivering a high‐quality support experience while maintaining service availability and protecting the integrity of IT systems. Working as part of the Service Desk function, the role supports the wider IT Engineering and Infrastructure teams by resolving incidents, fulfilling service requests, escalating issues … hours support rotas as required. Carry out other duties appropriate to the role to support effective IT service operation. Requirements Experience working in an IT support or service desk role, or demonstrable practical experience providing technical support to users. Working knowledge of Microsoft Windows operating systems and Microsoft ...