Ecommerce Service Delivery and System Operation Specialist
- Hiring Organisation
- Uniqlo
- Location
- London, UK
- Employment Type
- Full-time
settings, trouble shoot escalation matrix, and knowledge base foundation. Supervising the Tokyo HQ Ecommerce support team, and collaborate with them in our commitment to continuous improvement (internal and external combined organisation).Problem Resolution & Stakeholder Engagement: Partner closely with user experience specialists, digital designers, copywriters, merchandisers, logistics … JIRA, MS) and supporting the e-Commerce Product Manager to create product specifications, release notes, and progress reports. Creation, implementation, and maintenance of a continuous improvement plan for deliveries and services and lead the ROI analysis with the business team. Coordinating enhancement projects from requirement gathering – test ...