Chief Operations Officer
- Hiring Organisation
- UKSBS
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
efficient business services to our clients. Implementing a new service-oriented operating model and organisational design. Driving a step change in user experience through continuous improvement and technology adoption, enabling ever greater levels of self-service and automation. Ensuring the cost effectiveness of service delivery, maintaining quality … projects and programmes. Track and evidence business case benefits. Planning, Organising and Delivery: Gain approval for annual operational plans. Maintain multi-year improvement strategies. Ensure SLAs for availability, quality and response. Oversee ISO27001 compliance and audit responses. The Successful Applicant Essential: Proven strategic leadership of operational shared service ...