Engineering Manager - IT & Telecoms
- Hiring Organisation
- Digicomm 360
- Location
- Bolton, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching … Manage project scopes, timelines, resources, dependencies and successful completion. Attend client meetings and provide senior technical guidance. Support account management through service improvement and solution recommendations. Assist with vendor management, procurement and license renewals. Promote cyber security best practices and ensure compliance. Contribute to continual assessment and refinement ...