Customer Success Manager
- Hiring Organisation
- Adecco
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
Operations teams to monitor service performance and customer outcomes. Review service metrics, support trends, project delivery status, and customer feedback to identify improvement opportunities. Ensure all client account documentation, meeting notes, contract records, and strategic plans are maintained accurately within CRM systems. Support smooth customer onboarding and transition … expectations. Assist clients in maximising return on investment from their technology solutions and services. Provide insightful reporting and recommendations that support customer success and continuous improvement. Internal Collaboration: Work closely with Sales, Marketing, Procurement, Service Desk, Projects, and Technical teams to deliver a consistent customer experience. Contribute to Customer ...