Application Support Engineer
- Location
- Tottenham, England, United Kingdom
Engineer will act as the Level 2 technical escalation point, resolving complex application issues, supporting platform integrations, and helping ensure the stability, performance, and continuous improvement of our products and services. How You\'ll Spend Your Time Resolve complex customer issues escalated from Level 1 Support, applying … maintain support documentation, troubleshooting guides, and operational playbooks to improve knowledge sharing and reduce recurring incidents. Support release readiness activities, knowledge transfer initiatives, and continuous improvement projects to enhance customer experience, operational efficiency, and system reliability. What Kind of Things We\'re Most Interested In You Having ...