Service Delivery Manager – HPC/Super Computing
- Location
- United Kingdom
technology with solid overview of the Microsoft cloud servicesProject Management/Prosci Change Management/ITIL certification is a plusUnderstanding DevOps, Site Reliability Engineering, Continuous Improvement is a plusSupercomputing/HPC experience is a plus.Ability to meet Microsoft, customer and/or government security screening requirements … requires 25-50% travel to customer sites within UK. ResponsibilitiesCoordinate with delivery organizations to maintain high performance levels for service-related processes and continuous improvementTake ownership of the most critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholdersAssume ownership of and resolve escalations, providing clear summaries ...