11 of 11 Permanent Customer Analysis Jobs

Customer Service Excellence – Contact Centre Consultant Manager

Location
Birmingham, England, United Kingdom
Line of Service Advisory Industry/Sector Not Applicable Specialism Technology Strategy Management Level Manager Job Description & Summary About the role At PwC, our Customer and Service Excellence team helps clients transform how they attract, engage, sell to, serve and retain their customers. We work across sales, service … marketing to improve customer outcomes, commercial performance, operational efficiency and employee experience. We support clients with customer-led transformation challenges including contact centre transformation, customer operations, service excellence, operating model design, process improvement, digital enablement, data, automation and AI. This role is suited to a strong consulting ...

Senior Value Strategy Consultant

Hiring Organisation
Walsh Employment
Location
Central London, London, United Kingdom
Employment Type
Permanent
Consultant to help enterprise customers understand and quantify the commercial value of investing in its solutions. Working closely with Sales, Solution Consulting and senior customer stakeholders, you will lead value discovery, develop compelling business cases and present evidence-based recommendations to budget owners and decision-makers. This … measurable commercial, operational and strategic outcomes. Key Requirements You will be an experienced business value, value consulting or value engineering professional combining strong commercial analysis with curiosity, structured discovery and the confidence to influence senior stakeholders. Key experience will include: Around 8-10 years' relevant professional experience , ideally including ...

WBG Module Product Manager

Hiring Organisation
Dynex Semiconductor
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent
field. This is a pivotal moment to join Dynex as the WBG Module Product Manager (WBG MPM), coordinating the whole product lifecycle: market and customer input, WBG product specification, product development, reliability engineering, quality control, manufacturing process, cost control and field application. You will bring the passion, technology background … communication skills and methodology awareness to ensure effective collaboration across departments and the success of this product line. THE OPPORTUNITY This market and customer driven role is closely aligned with the company's future direction in WBG product development. As part of our strategic investment in this sector ...

Product Lead, UK & Ireland Payroll

Hiring Organisation
Rippling
Location
London, UK
Employment Type
Full-time
Ireland product, setting direction for one of our top 3 geographies. You will define what to build to hit growth targets and solve customer problems, jointly owning market strategy with your sales counterpart, and driving overall customer satisfaction. You are primarily measured by how much you can outperform … aggressive ARR targets we have set. In this role, you will need to build deep market knowledge and understanding of customer needs, requiring you to dive into support tickets, sales calls, and implementation issues and abstracting them into product strategy. You will work closely with engineering, legal and compliance ...

Product Lead, UK & Ireland Payroll

Location
Greater London, England, United Kingdom
Ireland product, setting direction for one of our top 3 geographies. You will define what to build to hit growth targets and solve customer problems, jointly owning market strategy with your sales counterpart, and driving overall customer satisfaction. You are primarily measured by how much you can outperform … aggressive ARR targets we have set. In this role, you will need to build deep market knowledge and understanding of customer needs, requiring you to dive into support tickets, sales calls, and implementation issues and abstracting them into product strategy. You will work closely with engineering, legal and compliance ...

Group Product Manager, International

Location
Greater London, England, United Kingdom
drive execution and ship successful products with velocity. Provide short-term support for product strategy and execution for individual markets Conduct market research and customer analysis to understand customer needs and requirements across HR, Time, and Benefits products. Stay close to customers, implementation teams, support teams … Strong systems thinking: you see primitives, not just features. Track record of shipping both 0-to-1 launches and scaled products used by large customer bases. Comfortable operating at multiple altitudes: strategy, architecture, UX, and execution rigor. High ownership mindset: accountable for outcomes, not output. A high pain tolerance. ...

Business Intelligence Analyst

Hiring Organisation
Carrot Recruitment
Location
South West, England, United Kingdom
opportunity to work client/industry side? Do you have strong Power BI and Veeva experience, with the ability to turn complex sales, customer and marketing data into clear, commercially useful insights? Would you like to join a growing global healthcare business in a newly created role where … telling them, identifying trends, highlighting opportunities and providing the insight needed to support commercial decisions. What will you be doing? Analysing sales and customer data to identify trends, opportunities and areas for growth. Developing and maintaining Power BI reporting to give teams clear visibility of commercial performance. Working with ...

Senior Customer Strategy & Operations Manager

Location
Greater London, England, United Kingdom
Team The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision‐making frameworks that make our GTM teams successful. About the Role As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale ...

Strategic Business Development Manager

Hiring Organisation
Solesence
Location
Almont, Colorado, United States
Employment Type
Permanent
Salary
USD Annual
Solesence's business model, manufacturing capabilities, and Turnkey development process, and articulate Solesence's value proposition relative to competitors. Through in-depth market and customer analysis, identify and qualify new brand partnership opportunities - across both Turnkey and Brand Supplied sourcing paths - and build tactical plans to pursue priority … OTHER RESPONSIBILITIES: Responsive to brand partners' needs; follows through on all requests, written and verbal. Attends trade shows and industry conferences, both educational and customer-facing. Implements recommendations from the strategic commercial/marketing plan. Assists in developing business plans for new Turnkey product development initiatives. Able to assess ...

AI Solutions Engineer

Hiring Organisation
Barrett Steel
Location
Bradford, West Yorkshire, United Kingdom
Employment Type
Permanent
tools, validating any AI generated code Automate repetitive sales workflows (CRM updates, proposal drafting, follow-ups, reporting) Develop AI-powered assistants for: Quote generation Customer analysis Email drafting Sales forecasting Integrate apps with CRM systems Rapidly prototype tools and iterate based on feedback Translate business requirements into working ...

CRM Insights and automation specialist

Hiring Organisation
SPS SportSoft
Location
L3, Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...