14 of 14 Remote Permanent Customer Analytics Jobs

Customer & CRM Insights Analyst Location: Theale (3 days on-site) Are you passionate about transforming data into actionable insights that drive commercial impact? We're looking for a driven and forward-thinking Customer & CRM Insights Analyst to join a lean, collaborative, and high-impact data team at the heart of a leading British wine retailer and distributor. About … the Role: You’ll be instrumental in shaping customer analytics across three key brands, working alongside stakeholders in CRM, Data, Finance, and BI. This is a hands-on analytical role with real influence over how campaigns are planned, measured, and optimised. It’s perfect for someone ready to take the next step in their analytics career and … help evolve the way data is used in the business. What You’ll Do: Lead campaign analytics and performance dashboards Deliver ad hoc insights to shape CRM and marketing strategy Collaborate with CRM teams on segmentation, timing, and targeting Support the evolution of a robust customer database Work closely with finance and BI to ensure activity is measurable More ❯

Job Title Specialist Retail Customer Analyst Logistics Contract length: 6 months Day rate: £400-£450 (Outside IR35) Location: Hybrid-2 days/week in London office Start date: Flexible (within the next month) The Context You'll embed within a leading retail/FMCG organisation that treats consumer insight as its competitive edge. Your analyses will shape loyalty programmes … promotional strategies and product assortments to maximise retention, basket size and lifetime value. Role Overview As a Specialist Retail Customer Analyst, you'll own end-to-end customer analytics: extracting and modelling sales and behavioural data, building dashboards and presenting actionable consumer insights to cross-functional teams. Key Responsibilities Develop customer segmentation, CLV and propensity models … engagement metrics Translate complex analyses into clear recommendations for marketing, e-commerce and executive stakeholders Partner with data engineering and commercial teams to operationalise insights Must-Haves 3+ years' customer-insights or analytics experience in retail/FMCG Bachelor's or Master's in a quantitative discipline (e.g., Economics, Statistics, Data Science) Expert SQL skills and proficiency in More ❯

analyze results using statistical techniques, and provide actionable recommendations for the business. Build clear and insightful reports to help stakeholders understand the performance of key business areas. Support the analytics team in building capabilities for self-service reporting and analysis. Identify and define new process improvement opportunities. Engage proactively with key stakeholders to leverage data for strategic decision-making. … Collaborate with the wider Digital and Customer Analytics teams to support cross-team initiatives. Support the evolution of tracking to ensure best-in-class measurement of our website and app. Share insights and collaborate across the broader analytics community at Kingfisher. Required Skills & Experience: Experience working in a Digital Analytics/data environment. Proficiency with digital … analytics tools (e.g., Google Analytics or equivalent). Experience with visualization tools (e.g., Looker Studio, Power BI or equivalent). Experience with SQL environments (e.g., BigQuery, Databricks or equivalent). Strong analytical skills with the ability to draw concise insights from multiple data sets. Excellent stakeholder engagement and collaboration skills. Ability to manage multiple projects concurrently. Inquisitive problem More ❯

Customer Insight Analyst Location: Leeds (Hybrid - 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You'll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a More ❯

At evoke, we are a powerhouse of analytics professionals who thrive on delivering results that matter. Our team of experts drives strategic decision-making through impactful insights, working closely with global stakeholders to shape the future of our business. We are seeking a Senior Analyst for commercial analytics for our UK business. If you have a background in … online gambling analytics and thrive in a fast-paced environment, this is the opportunity for you. What you will be doing Oversee the analytics pipeline to deliver support to a set of key stakeholders Responsible for manging senior stakeholder relationships up to director level to ensure the analytical output is prioritised effectively Identify areas of improvement through analysing … for We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will Experience in commercial and customer analytics, ideally within the gambling/iGaming space. Have excellent understanding of promotional, marketing, operations analytics methodologies and ability to present data insights to non-technical stakeholders More ❯

is an individual contributor role, based remotely out of the UK or EU. About the Role: We are seeking a Senior Director Analyst with proven expertise in designing digital customer service experiences and leveraging emerging technologies-such as generative AI-to enhance customer interactions and improve service operations. In this role, you will research and provide actionable guidance … to leaders in customer service and support. You'll focus on helping organizations develop and optimize digital service channels, use data and analytics to design and deliver service, and apply the latest technologies, including GenAI, to create more effective and engaging customer experiences. Your insights will help clients solve complex challenges, improve their digital customer service … business objectives. You will share your insights and findings through published research, presentations, virtual client meetings, and sales support. The ideal candidate will have a strong background in digital customer service, customer service experience design, and hands-on experience implementing technologies like AI to transform how organizations interact with customers. Excellent written and verbal communication skills are essential More ❯

human ingenuity every day, serving clients in more than 120 countries. Position Summary We are seeking a Senior Manager - Marketing Mix Modelling (MMM) to lead the delivery of advanced analytics solutions for our clients, helping them optimize marketing spend, drive growth, and transform their marketing performance. In this role, you will be responsible for leading MMM engagements, delivering strategic … and lead a team of data scientists, analysts, and consultants to deliver high-impact work while fostering a culture of innovation and excellence. Stay up to date on marketing analytics trends , technologies, and tools, driving continuous improvement in Accenture's MMM offerings. Work closely with cross-functional teams , including media, brand, and digital teams, to integrate MMM insights into … s Marketing Data & AI revenue pipeline Qualification Basic Qualifications Bachelor's or Master's degree in Statistics, Economics, Mathematics, Marketing Science, or a related field. Strong experience in advanced analytics, includi marketing mix modelling . Proven experience in managing client relationships and leading project teams. Deep understanding of media (TV, digital, search, social, etc.) and promotional channels, with a More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

Customer Experience Officer Remote (Preferred GMT+4 1h) Location : Remote (Preferred GMT+4 1h) Language : Native English (C2 required) About the Company Our client is a leading liquidity and technology provider specializing in the crypto and foreign exchange (FX) industries. With over 10 years of experience, they deliver advanced B2B tech solutions that empower brokers and financial institutions to scale faster … while minimizing infrastructure costs. Their clients include licensed brokers, crypto exchanges , hedge funds , and asset managers globally. Position Overview The Customer Experience Officer will play a strategic role in enhancing and optimizing the customer journey across all business lines.Reporting directly to the Chief Strategy Officer and Chief Customer Officer , this role involves collaborating with multiple teams to … consistently advocate for client needs and improve satisfaction and retention. The primary focus will be on customer journey design , cross-functional coordination , platform audits , and the use of analytics to drive improvements in customer experience and retention. Key Responsibilities Customer Journey Design : Design and implement comprehensive customer journeys to ensure seamless user experiences across all More ❯

we're proud of. And you can play your part too, we are looking for a new Senior Digital Analyst ideally with an agency background and experience of product analytics to join our dedicated Digital Channels team. This is an exciting new role in which you'll have the opportunity to make a real difference and see the impact … looking for a new Senior Digital Analyst to perform in-depth analysis of the performance of our marketing campaigns for our digital products and services. Covering digital sales performance, customer analytics, digital acquisition and attribution performance and web analysis you will identify areas of opportunity to improve the performance of all of our digital products and services. You … of Digital within the Society. What will you bring to the role? We're looking for someone who can demonstrate: Strong experience of product marketing campaign analysis using Google Analytics, ideally within an agency setting Experience of acquisition, attribution and ecommerce, with use of Big Query and SQL Strong knowledge of website monitoring and evaluation tools, including AB testing More ❯

Are you passionate about customer journey? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. This role is all about being the go-to person for ensuring an exceptional client experience … smooth, simple, and hassle-free interactions for clients. From pinpointing UI glitches to tackling usability problems, you'll play a key role in enhancing the overall client journey. The Customer Experience Officer will proactively enhance and optimize the customer journey across all business lines. Reporting directly to the Chief Strategy Officer and Chief Customer Officer, this role … involves strategic coordination with compliance, legal, finance, sales, Salesforce team, customer support and other teams to consistently advocate for client needs and satisfaction What your responsibilities will include: Craft and manage seamless, end-to-end customer journeys that deliver exceptional user experiences every time. Bring teams together! Collaborate across compliance, legal, finance, sales, and customer support to More ❯

Senior Analytics Manager £75,000-£85,000 Fully Remote In The UK THE COMPANY Are you a data-driven leader with deep roots in financial services? Do you thrive at the intersection of credit risk, marketing, and customer analytics? This fast-paced, high-growth lender is seeking a Senior Analytics Manager to lead a high-impact … team and shape the analytics roadmap across the customer lifecycle. This is a standout opportunity to join a growing lender backed by private equity, where data is central to every decision THE ROLE Reporting directly to the Head of Data, you’ll oversee analytics across three business-critical areas: Marketing, Customer & Risk Analytics. You’ll lead … a small but growing team of analysts and work closely with data scientists building predictive models YOUR SKILLS AND EXPERIENCE Management experience in the customer/marketing analytics space Prior & recent experience working in the Financial Services space THE BENEFITS £75,000-£85,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne More ❯

a product leadership role in a product company, where you personally shaped an entire software product's vision, defined the roadmap, and improved it based on usage metrics or customer feedback (i.e., not just a feature or a module in a bigger product, and not internal development or outsourcing work or custom development done for a single customer … decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place … week ago Associate Director, AI Enablement & Operations Lead Senior Director Analyst, AI & Cloud-Native Software Architecture & Development EMEA London, England, United Kingdom 2 weeks ago Director Analyst, AI Data & Analytics for Machine Learning and Leadership Expertise (Remote Europe) London, England, United Kingdom 2 weeks ago Sr Director Analyst - Customer Analytics, Journey & AI Enablement for Service and Support More ❯

a product leadership role in a product company, where you personally shaped an entire software product's vision, defined the roadmap, and improved it based on usage metrics or customer feedback (i.e., not just a feature or a module in a bigger product, and not internal development or outsourcing work or custom development done for a single customer … decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place … week ago Associate Director, AI Enablement & Operations Lead Senior Director Analyst, AI & Cloud-Native Software Architecture & Development EMEA London, England, United Kingdom 2 weeks ago Director Analyst, AI Data & Analytics for Machine Learning and Leadership Expertise (Remote Europe) London, England, United Kingdom 2 weeks ago Sr Director Analyst - Customer Analytics, Journey & AI Enablement for Service and Support More ❯