City Of London, England, United Kingdom Hybrid / WFH Options
Harnham
food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their CustomerAnalytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll … join the CustomerAnalytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key … drivers of customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong More ❯
london, south east england, united kingdom Hybrid / WFH Options
Harnham
food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their CustomerAnalytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll … join the CustomerAnalytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key … drivers of customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Harnham
food delivery, connecting millions of customers with restaurants across more than 80 markets. The company’s culture is built around collaboration, innovation, and data-driven decision-making . Their CustomerAnalytics team plays a central role in driving customer growth and loyalty through actionable insight and experimentation. THE ROLE: As a Senior Customer Analyst , you’ll … join the CustomerAnalytics function, working closely with the Loyalty and Retention teams to drive customer engagement and growth through data. In this role, you’ll: Deliver insights and recommendations to improve customer retention and loyalty. Support the Loyalty Proposition rollout , identifying opportunities to bridge competitive gaps. Conduct customer growth and churn analysis , uncovering key … drivers of customer loss. Translate data into clear, commercial stories that influence marketing and customer strategies. Automate and productionise analytical workflows to enhance efficiency and scalability. Collaborate with senior stakeholders, influencing decision-making across marketing, loyalty, and product teams. YOUR SKILLS AND EXPERIENCE: Must-Have Skills: Advanced SQL proficiency with experience querying, joining, and optimising large datasets. Strong More ❯
West London, London, United Kingdom Hybrid / WFH Options
The White Company
Our Role The Analytics Manager will be responsible for ensuring all customer, marketing, and wider business customer-level analytics are scoped well, delivered accurately, on time, and to brief. Reporting into the Head of Insight & Analytics, they will be responsible for managing, motivating, and supporting the customeranalytics team (currently 3, will be … the business. They will also need to work closely with marketing channel owners and business stakeholders across Retail, Property, Merchandising, Product, Digital, and Marketing to advise where data and analytics can help drive ongoing strategy, improve our propositions, and deliver more efficient marketing. The Analytics Manager is expected to be comfortable both being hands-on in DataBricks and … Power BI, executing analytics and helping build reporting, as well as communicating with the wider business to scope the right approaches to answering business questions, as well as cascading findings and recommendations. What youll be doing Be custodian of the Customer Data Platform (CDP) and manage data integrity of the data models, which are compiled to support Power More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: CustomerAnalytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customerMore ❯
London, England, United Kingdom Hybrid / WFH Options
Harnham
Senior Customer Analyst - Contract Day Rate: Up to £570/day (INSIDE IR35) Length: 3 months Location: Hybrid - 2 days onsite (UK) Start: ASAP The Opportunity A leading global Online Retailer is seeking a Senior Customer Analyst to drive customer retention and loyalty through insight-led recommendations. This role sits within a high-performing customeranalytics function and will directly influence strategy and commercial outcomes. Key Responsibilities Deliver data-driven insights to improve customer loyalty and retention Analyse customer behaviours and churn drivers to identify growth opportunities Support strategic projects across loyalty proposition development and customer growth initiatives Present insights clearly to senior stakeholders to influence decision-making Automate analytical workflows and … build scalable solutions Essential Skills Advanced SQL (technical test included) Loyalty Experience is a must here Analytical storytelling - ability to translate data into commercial impact Experience in productionising analytics or code automation Desirable Dashboarding (Looker or Tableau) Python, cloud platforms Experience in e-commerce, telecoms, or loyalty-driven environments Profile Commercially minded problem solver Strong communicator with stakeholder influence More ❯
Overview Senior Data Scientist - Customer Data Location: London hybrid working (2/3 days in City offices) Salary: To c£75,000 negotiable DoE Job Reference: J13020 We are partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with a strong focus on customer engagement … and data-driven innovation, is looking for an experienced and motivated Data Scientist to join their growing analytics team. This is a fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. Responsibilities Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life … business challenges. Contributing to the development of robust MLOps processes for deployment, monitoring, and retraining of models. About You/Qualifications Proven experience as a Data Scientist, ideally within customeranalytics, marketing, or CRM environments. Strong coding skills in Python, with deep familiarity across ML and data libraries (pandas, numpy, scipy, scikit-learn, tensorflow, pytorch). A broad More ❯
Job Title Senior Data Scientist Customer Data Location London hybrid working (2/3 days in City offices) Salary To c£75,000 negotiable DoE Job Reference J13020 POSITION OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with … a strong focus on customer engagement and data-driven innovation, is looking for an experienced and motivated Data Scientist to join their growing analytics team. This is a fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. The Role As a Data Scientist, you'll use … your technical expertise and curiosity to uncover insights that inform key business decisions. Your day-to-day responsibilities will include: Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life events and brand engagement. Partnering closely with CRM, marketing, engineering, and data teams to design scalable, data-led solutions that deliver measurable results. Applying best More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customeranalytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯
Newark, New Jersey, United States Hybrid / WFH Options
The Computer Merchant, LTD
as a data engineer Additional years of experience may be considered in lieu of a degree. Experience in transformation business requirements into optimal data model. Ideally experience working with customer analytics. Expertise in dimensional modeling (Star and Snowflake schemas) Experience with AWS Redshift and performance optimization Knowledge of AWS Glue, Redshift, Step Functions for data architecture Familiar with AWS … governance Self-driven and have demonstrated the ability to work independently with minimum guidance Demonstrated multitasking ability, problem solving skills and a consistent record of on time delivery and customer service Excellent organizational and communication skills JOB DESCRIPTION Data Architect who is motivated by variety, is seeking a challenging environment for professional growth, and is interested in supporting large More ❯