1 to 25 of 1,974 Permanent Customer Engagement Jobs

HCP Omnichannel Activation Manager

Location
Reading, England, United Kingdom
ケアは私たちの才能です。 Who We Are 私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。 Role reports to: Health Care Professional Engagement Lead, Northern Europe 場所: Europe/Middle East/Africa, United Kingdom, Reading, Berkshire 勤務地: ハイブリッド あなたがすること The HCP Omnichannel Activation Manager will lead … development and execution of Northern Europe’s integrated healthcare professional engagement strategy, ensuring Kenvue delivers best-in-class customer experiences across pharmacy, dentistry, primary care and secondary care audiences. This is a strategic leadership role responsible for accelerating healthcare professional recommendation, advocacy and business growth through the effective ...

Principal Information Security Customer Engagement Engineer

Hiring Organisation
RELX Group
Location
Derby, Derbyshire, United Kingdom
Salary
£ 70 K
Sydney or Melbourne | HybridAbout UsThe Customer Engagement team operates globally to ensure our customers have the trust and confidence to use our products. The customer is at the heart of everything we do. We lead with transparency in how we communicate and in the security, marketing … critical part of our customers' onboarding journey, and we help them move forward with confidence.We are seeking an experienced Principal Information Security Customer Engagement Engineer to represent our team across Australia, New Zealand and Hong Kong.Based in Sydney or Melbourne, this is a unique opportunity to become ...

Principal Customer Success Manager

Hiring Organisation
Nasuni
Location
London, United Kingdom
Salary
£ 70 K
Senior Customer Success Manager (EMEA) - London, United KingdomLocation: Paddington: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution. Nasuni’s approach enables business resiliency … foundation for how modern businesses store, use, and unlock the value of their data in the age of AI. Summary of Role:The Senior Customer Success Manager (EMEA) is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Strategic accounts.As ...

Customer Growth & Insights Manager

Hiring Organisation
Infopro Digital
Location
London, United Kingdom
Salary
£ 70 K
DescriptionInfopro Digital, the B2B group specialising in information and technology, is currently looking for a Customer Growth & Intelligence Manager on a permanent basis to strengthen the team within Red-on-line, part of Infopro Digital's Risk & Compliance division.Red-on-line helps organisations manage operational risk and maintain regulatory … strengthen business performance.As Red-on-line continues to grow internationally and evolve its product offering, we are strengthening our ability to better understand customer behaviours, optimise customer journeys and unlock growth opportunities through customer intelligence and data-driven decision making.This is not a traditional marketing role. ...

Lead Solution Architect (Advanced CRM & Customer Data)

Location
Reading, England, United Kingdom
Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

Senior Manager – Cloud Contact Centre & Customer Experience (CX) Architect, Engineering, AI & Data, Technology & Transformation

Hiring Organisation
Deloitte
Location
London, United Kingdom
Salary
£ 120 K
migration. Practitioners within this team continuously advance their expertise to deliver robust, innovative solutions, from initial strategy to implementation and optimization.Deloitte’s Contact Centre & Customer Experience (CX) practice helps organisations transform how they engage, serve and support their customers in an increasingly digital world. We work with clients across … industries to define and deliver large-scale customer transformation programmes, combining deep operational expertise with leading cloud-based technologies to create exceptional customer and employee experiences.We partner with clients to design, build, and deliver modern customer engagement solutions, leading the end-to-end journey from solution ...

Senior Enterprise Customer Success Manager

Location
Greater London, England, United Kingdom
make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

Senior Enterprise Customer Success Manager

Hiring Organisation
Pleo
Location
London, United Kingdom
Salary
£ 70 K
make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe’re looking for a Senior Enterprise Customer Success Manager to join our Customer Experience team at Pleo. In this role, you’ll own a portfolio of large, complex, and strategically ...

Customer Marketing Lead

Location
Greater London, England, United Kingdom
treasury and capital market's needs, and adapts as markets evolve. About the Role Working cross-functionally with Product Marketing, Product Management, Sales, and Customer Success, you will own our customer advocacy (references and case studies) strategy, customer communications, and Voice of Customer initiatives. You will … build scalable programs that amplify customer success stories, turn customer insights into engaging content, and create campaigns that drive retention, loyalty, expansion, and customer lifetime value. This role combines strategic thinking with hands‐on execution. We are looking for an experienced customer marketer who can identify ...

Digital Marketing Manager

Location
Greater London, England, United Kingdom
related discipline. Proven experience managing digital marketing programmes within a regulated industry, ideally pharmaceuticals, healthcare or life sciences. Strong understanding of omnichannel customer engagement and personalised customer journey development. Experience working with CRM systems, marketing automation platforms and customer engagement technologies. Knowledge of website management … skills with experience using digital analytics and reporting tools to generate actionable insights and measure campaign effectiveness. Experience supporting product launches and delivering integrated customer engagement programmes. Understanding of paid media, digital advertising and customer acquisition strategies. Excellent project management, organisational and stakeholder management skills, with ...

Product & CX Officer - Banking

Hiring Organisation
Market Talent Ltd
Location
City Of London, England, United Kingdom
Product & Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement … that improve customer outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer ...

Customer Engagement Strategist

Location
United Kingdom
Customer Engagement Strategist, you will act as a pivotal strategic partner for our clients, leading the transformation of their customer data into a powerful revenue driver. You’ll be the go‐to expert for diagnosing client needs through our proprietary maturity model, responsible for designing the vision … driving the strategy, and ensuring our engagement programs deliver measurable growth in Customer Lifetime Value (CLV) and retention. This pivotal role combines deep analytical insight with hands‐on strategic design. You’ll be accountable for elevating the client relationship beyond simple execution, acting as a true consultant ...

Digital Analytics Lead - CRM

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands, UK
Employment Type
Full-time
drive the analytics, measurement, and insights agenda across our global CRM ecosystem. This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire … customer journey while ensuring the customer remains at the center of every interaction. Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value. Duties/Responsibilities: CRM Analytics StrategyDefine and evolve ...

F&F Online Trade & Content Executive - Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Hiring Organisation
Tesco
Location
Welwyn Garden City, Hertfordshire, United Kingdom
Salary
£ 45 K
About the role: The Trade & Content Executive is responsible for delivering and enhancing the onsite trade plan and customer journey for F&F, supporting business performance through data-informed content, campaign delivery and ongoing optimisation. Working collaboratively across F&F Online, Marketing, SEO, Search & Browse, Creative Studio and Technology … role ensures content is delivered accurately, on time and aligned with trading priorities to support sales, conversion and an engaging customer experience.What is in it for you: We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care ...

Engagement Manager

Hiring Organisation
TEKsystems
Location
City of London, London, United Kingdom
Engagement Manager role is a critical role within the TEKsystems Global Services (TGS) Practice Delivery organization and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting ...

Senior Customer Marketing Manager

Location
Greater London, England, United Kingdom
Create and deliver the B2B customer marketing strategy focused on retention, expansion, adoption, and advocacy Develop reporting structures to track and improve customer marketing campaign performance Manage a sizeable budget and report on spending Plan, promote, and deliver customer webinars, events, roundtables, and networking events Lead Client … Advisory Board programmes and act as the internal voice of the customer Grow customer advocacy and community programmes using Base.ai Lead B2B customer lifecycle marketing campaigns, including Merchant Marketing Create cross-sell and up-sell campaigns for account management teams Educate customers through video, email, events, social ...

Service Delivery

Hiring Organisation
Reed
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum, Negotiable
Customer Engagement Manager Location: Ipswich (Hybrid) Contract: Permanent, Full-time Salary: £30,000 to £40,000 Overview: We are recruiting on behalf of a leading European intermodal logistics software developer, seeking a Customer Engagement Manager to spearhead their customer engagement programme. This role … crucial for ensuring customers continuously derive value from the platform, enhancing their learning and adoption throughout their lifecycle. Responsibilities: Customer Engagement and Education: Design and deliver virtual education sessions, create engaging communications, and develop self-service resources. Customer Health and Adoption: Monitor engagement and usage, support ...

Digital Analytics Lead - CRM

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 60 K
drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based ...

Head of Customer Analytics

Location
Greater London, England, United Kingdom
time, permanent – hybrid (2 days in the office per week) Please note that this role is intended for candidates with substantial experience operating within Customer Success, Customer Experience, Customer Operations, or customer lifecycle functions. Why QS? At QS, we believe that work should empower you. That … Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. As a Head of Customer Analytics, this is what you’ll be doing: You will lead the Customer Analytics Group and be responsible for delivering high-quality customer ...

Engagement Manager

Location
Bracknell, England, United Kingdom
Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Engagement Manager

Location
Normanton on Trent, England, United Kingdom
Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Product & Customer Experience Officer

Hiring Organisation
LJ Recruitment Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This … exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain ...

Associate Consultant – Customer Engagement Strategy & Execution (CESE)

Hiring Organisation
Clarivate Analytics
Location
London, United Kingdom
Salary
£ 80 K
seeking an Associate Consultant – Customer Engagement Strategy & Execution (CESE) to join our growing Life Sciences and Healthcare Consulting team, based in London (hybrid).As a Consultant, you will manage and deliver digital healthcare communication and engagement projects for some of the world’s leading pharmaceutical and biotech … work closely with clients and internal teams to ensure high-quality, timely, and impactful project delivery that supports our clients’ commercial and customer engagement objectives.This role sits within the CESE practice, which helps life sciences organisations transform how they engage with healthcare professionals and patients through data-driven ...

Lead, Client Partner

Location
Greater London, England, United Kingdom
value from and renew Pearson's digital learning solutions. Comparable market titles for this opportunity may include Global Head of Account Management, Head of Customer Success, Director of Customer Success, Strategic Accounts Director, Senior Director of Account Management, Director of Strategic Accounts, Global Customer Success Leader, Head … Client Success, Customer Experience Director, Post-Sales Transformation Lead, Director of Customer Retention & Growth, or Enterprise Account Management Director. LOCATION & WORKING PATTERN Remote role based in the UK or another approved EMEA location. No regular office requirement. UK-based colleagues may utilise Pearson offices where practical. Customer ...

Account Executive

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 80 K
your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.SHAPE THE FUTURE OF AI-DRIVEN CUSTOMER ENGAGEMENT AS A BRAZE ACCOUNT EXECUTIVE At Braze, our Sales team is at the forefront of connecting the world’s leading brands with … technology they need to rewrite the rules of customer engagement with AI. If you’re passionate about building strong customer relationships, understanding business needs, and delivering tailored solutions, Braze offers an exciting environment where your expertise can make a real impact.WHY JOIN BRAZE AS AN ACCOUNT EXECUTIVE ...