1 to 25 of 669 Remote/Hybrid Permanent Customer Engagement Jobs

Senior Customer Success Manager (EMEA) - London, United KingdomLocation: Paddington: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution. Nasuni’s approach enables business resiliency … foundation for how modern businesses store, use, and unlock the value of their data in the age of AI. Summary of Role:The Senior Customer Success Manager (EMEA) is responsible for driving long-term customer value, adoption, retention, and strategic alignment across a portfolio of Strategic accounts.As ...

Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

migration. Practitioners within this team continuously advance their expertise to deliver robust, innovative solutions, from initial strategy to implementation and optimization.Deloitte’s Contact Centre & Customer Experience (CX) practice helps organisations transform how they engage, serve and support their customers in an increasingly digital world. We work with clients across … industries to define and deliver large-scale customer transformation programmes, combining deep operational expertise with leading cloud-based technologies to create exceptional customer and employee experiences.We partner with clients to design, build, and deliver modern customer engagement solutions, leading the end-to-end journey from solution ...

related discipline. Proven experience managing digital marketing programmes within a regulated industry, ideally pharmaceuticals, healthcare or life sciences. Strong understanding of omnichannel customer engagement and personalised customer journey development. Experience working with CRM systems, marketing automation platforms and customer engagement technologies. Knowledge of website management … skills with experience using digital analytics and reporting tools to generate actionable insights and measure campaign effectiveness. Experience supporting product launches and delivering integrated customer engagement programmes. Understanding of paid media, digital advertising and customer acquisition strategies. Excellent project management, organisational and stakeholder management skills, with ...

Customer Engagement Strategist, you will act as a pivotal strategic partner for our clients, leading the transformation of their customer data into a powerful revenue driver. You’ll be the go‐to expert for diagnosing client needs through our proprietary maturity model, responsible for designing the vision … driving the strategy, and ensuring our engagement programs deliver measurable growth in Customer Lifetime Value (CLV) and retention. This pivotal role combines deep analytical insight with hands‐on strategic design. You’ll be accountable for elevating the client relationship beyond simple execution, acting as a true consultant ...

Customer Engagement Manager Location: Ipswich (Hybrid) Contract: Permanent, Full-time Salary: £30,000 to £40,000 Overview: We are recruiting on behalf of a leading European intermodal logistics software developer, seeking a Customer Engagement Manager to spearhead their customer engagement programme. This role … crucial for ensuring customers continuously derive value from the platform, enhancing their learning and adoption throughout their lifecycle. Responsibilities: Customer Engagement and Education: Design and deliver virtual education sessions, create engaging communications, and develop self-service resources. Customer Health and Adoption: Monitor engagement and usage, support ...

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

seeking an Associate Consultant – Customer Engagement Strategy & Execution (CESE) to join our growing Life Sciences and Healthcare Consulting team, based in London (hybrid).As a Consultant, you will manage and deliver digital healthcare communication and engagement projects for some of the world’s leading pharmaceutical and biotech … work closely with clients and internal teams to ensure high-quality, timely, and impactful project delivery that supports our clients’ commercial and customer engagement objectives.This role sits within the CESE practice, which helps life sciences organisations transform how they engage with healthcare professionals and patients through data-driven ...

value from and renew Pearson's digital learning solutions. Comparable market titles for this opportunity may include Global Head of Account Management, Head of Customer Success, Director of Customer Success, Strategic Accounts Director, Senior Director of Account Management, Director of Strategic Accounts, Global Customer Success Leader, Head … Client Success, Customer Experience Director, Post-Sales Transformation Lead, Director of Customer Retention & Growth, or Enterprise Account Management Director. LOCATION & WORKING PATTERN Remote role based in the UK or another approved EMEA location. No regular office requirement. UK-based colleagues may utilise Pearson offices where practical. Customer ...

seeking a highly skilled Dynamics 365 CRM Functional Consultant and Product Owner to lead the design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business … opportunity-to-cash processes.Support forecasting, territory management, sales pipelines, and relationship selling processes.Leverage integrated Microsoft tools including Power Platform and Copilot capabilities.Dynamics 365 Customer Service:Design customer support and case management solutions.Improve service delivery processes, SLA management, knowledge bases, and customer self-service experience.Support customer experience ...

hands‐on technical pre-sales role within the AI Business Solutions Pre-Sales team. The primary focus is Power Platform, alongside Dynamics 365 Customer Engagement, to support the Pre‐Sales team with Power Platform expertise - customer‐facing solutioning, broader innovation within the Microsoft ecosystem and the ability … consulting one. The person suited to it is able to build demonstrations, proofs of concept, and reusable assets themselves - for Dynamics 365 Customer Engagement opportunities, for standalone Power Platform solutions, and occasionally for Business Central opportunities where Power Platform extends the solution. Pre‐Sales Engagement ...

Customer Service & Sales Associate (Italian Market) Hybrid Working Salary: £28,000 -£40,000 Our client is looking for a passionate and commercially minded Customer Service & Sales Associate to join their growing team. This is a fantastic opportunity for someone who thrives on building customer relationships, delivering exceptional … responsible for supporting customers throughout their entire journey, from initial enquiry and onboarding through to retention and upselling opportunities. The Opportunity As a Customer Service & Sales Associate, you'll play a key role in delivering a first-class customer experience while achieving regional sales targets. You'll work ...

Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. As our Senior Platform Owner , you will lead the evolution of the Dynamics … Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys across Homes, Money and Membership by giving colleagues the insight, capabilities and automation they need ...

Hours 35 hours per week Closing Date Sat, 19 Sept 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. … Senior Platform Owner , you will lead the evolution of the Dynamics 365 and Power Platform ecosystem, spanning CRM, marketing automation, case management, colleague engagement tools, workflow orchestration, and low‐code applications. This platform is a central enabler of Skipton’s purpose and transformation goals, powering journeys across Homes, Money ...

days in the London office The role Reporting to the CRM & Loyalty Manager, this role is responsible for supporting the delivery of Pandora's customer engagement strategy across the UK & Ireland. Through use of customer insight, segmentation and personalisation, the CRM Specialist will drive performance across Email … channels to maximise customer lifetime value, engagement and retention. The successful candidate will identify growth opportunities, translating data into actionable recommendations, and continuously enhancing channel performance through testing and optimisation. They will work cross-functionally to deliver relevant, customer-centric communications to ensure CRM channels successfully contribute ...

exciting Sales Enablement Manager opportunity with a growing B2B SaaS business is looking for a commercially minded professional to optimise customer journeys, improve lead conversion and enhance sales effectiveness through automation, analytics and process improvement. Hybrid working 1 day per week in the office - Horsham 9-month Fixed Term … Contract Start date: ASAP Salary: £60,000 + bonus The Job As the Sales Enablement Manager , your responsibilities will include: Analysing customer trial journeys to identify drop-off points and opportunities to improve conversion rates. Building and optimising automated customer journeys across CRM and customer engagement ...

organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job DescriptionDeal Services Customer Engagement ManagerLocations: London | HybridGet To Know Us:SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. … Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customised throughout your careerWhat You Will Get To Do:The Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings.The ...

Hours: 35 hours per week Closing Date: Sat, 19 Sept 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. … Great Britain. Whatever your background or ambitions, we’ll help you grow, thrive, and shape a better future. Why This Role Matters The Customer Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation ...

with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great … Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup ...

business models, nurture subscriber relationships and optimize their digital experiences. This role sits at the intersection of sales strategy, technical leadership, and strategic customer engagement, acting as the technical counterpart to Regional Sales leader while building a world-class Customer Solution Engineering team. You will partner closely … across our GTM, Product & Technology, and other organizations to drive new ACV and Net Dollar Retention from the customer base and new prospects. What You’ll Do & Achieve Sales Partnership Partner directly with a Regional Vice President of Sales, and act as their technical counterpart Lead the team through ...

together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.The Customer Service Executive will support the Customer Service Manager in the day-to-day running of The Economist Customer Service provision, dealing with escalations … processes and providing escalation support to our third party contact centres. In this role you will be expected to:Work closely with our outsourced customer service partners to ensure our subscription service consistently exceeds customer expectationsAct as the first point of contact for all aspects of customer ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … customisation, integrations, upgrades, migrations, and continual service improvement initiatives.This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment.Key ResponsibilitiesProvide senior-level consultancy, support, and technical leadership for Microsoft Dynamics ...

working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...

working exclusively with our client to find a Customer Success Manager. About: Our client is a fast-growing data, software and analytics business helping organisations operating in complex global markets make better commercial decisions. Founded by industry specialists, the company has developed from a specialist research provider into … growth and substantial institutional investment, the business is continuing to expand internationally and invest in its post-sales organisation. It is now hiring a Customer Success Manager to onboard customers, increase platform usage and ensure users consistently receive value from its products. The Customer Success Manager will work ...