a plus de 30jours job requisition id R30936 Job Description Job Title: Senior Platform Architect - Contact Center Technologies (Zendesk, Amazon Connect, AWS) About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and … AWS-based solutions, to enhance customer interactions and operational efficiency. Position Overview: We are seeking a seasoned Senior Platform Architect with deep expertise in contact center technologies and CX Suites preferably, Zendesk, Amazon Connect, and AWS. This role will drive the design and implementation of scalable, efficient, and innovative customer service solutions, ensuring seamless integration across platforms. The … Center CoE, aligning with business objectives and industry best practices. Solution Design: Lead the design of complex contact center solutions leveraging Zendesk, Amazon Connect, and AWS services to enhance customer experience and operational performance. Integration Management: Architect seamless integrations between Zendesk, Amazon Connect, AWS, and other enterprise systems to ensure data consistency and workflow optimization. Technical Oversight: Guide pre More ❯
other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior CustomerEngagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
HSO group
other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior CustomerEngagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
HSO group
other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior CustomerEngagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. CustomerEngagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history More ❯
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. CustomerEngagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history More ❯
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. CustomerEngagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history More ❯
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. CustomerEngagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history More ❯
Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version … 1. Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Reward
SVP Data & Insights Contract: 6 months FTC Location: London/Hybrid (3 days a week) About Reward Founded in 2001, Reward is an industry leader transforming the world of customerengagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional … experiences for consumers resulting in increased customerengagement, retention, and overall satisfaction. Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay … and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value. Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last More ❯
SVP Data & Insights Contract: 6 months FTC Location: London/Hybrid (3 days a week) About Reward Founded in 2001, Reward is an industry leader transforming the world of customerengagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional … experiences for consumers resulting in increased customerengagement, retention, and overall satisfaction. Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers such as McDonald’s, eBay … and insights, the Reward platform provides a comprehensive view of consumer behaviour, empowering retailers to target marketing messages more effectively, resulting in independently verified sales uplift and long-term customer lifetime value. Beyond bridging the gap between content and commerce, Reward is a purpose driven business. Their mission is to make everyday spending more rewarding. During the last More ❯
opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Commercial Director - Net New Sales to join our Sales team. The Commercial Director - Net New Sales is responsible for driving new business growth, expanding Sabio's client base, and establishing … on securing net new customers, developing high-value relationships with key decision-makers, and positioning Sabio's CX solutions as the preferred choice for organisations looking to enhance their customer experience. As a senior commercial leader, this role requires a deep understanding of the CX and contact centre industry, a proven ability to execute complex sales cycles, and a More ❯
opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Manager to join our sales team. The Client Manager is responsible for owning and developing strategic relationships with key customers, ensuring long-term account retention, growth, and value realisation. … drive maximum gross profit and revenue contribution. Forecasting: Provide accurate and timely sales forecasts with clear visibility on deal status, aligned to monthly and quarterly expectations. Demand Generation: Use customer insight and market intelligence to proactively generate interest and create demand for Sabio's technology solutions. Proposals and Presentations: Collaborate with internal teams to deliver insight-led, customerMore ❯
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
East London, London, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for CustomerEngagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. CustomerMore ❯
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 CustomerEngagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a fantastic … opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable, robust More ❯
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 CustomerEngagement (CE) Functional Consultant to join our growing Microsoft Business Applications team. You will play a key role in delivering Dynamics 365 CE solutions that help customers transform … how they manage their sales, service, marketing, and customer relationships. Working closely with clients, you will lead discovery sessions, design business processes, configure D365 CE, and support clients throughout the implementation journey to go-live and beyond. This is a fantastic opportunity for someone who is passionate about helping organisations improve how they work through the power of CRM … Microsoft Power Platform. In this role, you'll: Lead and facilitate workshops to understand client business processes and capture requirements Design and configure solutions within Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service, or Project Operations) to meet client needs Translate business requirements into functional specifications, process flows, and solution designs Collaborate closely with technical consultants, developers, and More ❯