individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. CustomerEngagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »
down in the Information Technology library and within the timescales specified in existing Service Level Agreements. To provide and promote a quality standard of customer care which in turn improves customer perception and satisfaction. Liaise with other IT practitioners and specialist functions. Perform incident and problem management functions … in accordance with the associated processes. Responsible for effectively managing customer expectations. Set the organizational standard for customer engagement. Serve as a communication channel between customers and the IT organisation. Provide a first contact/first line resolution for customers wherever possible to support the shift left approach. more »
North London, London, United Kingdom Hybrid / WFH Options
Cass Art
copy etc.) and ensuring our tone of voice is consistent. - Work with Digital team and Group Senior CRM Manager to ensure our emails are customer-centric with clear journeys, managing the creation of landing pages or content pages as needed. - Proposing new or creative testing initiatives with the aim … of increasing customer engagement. Implementing test and learn methodology and always iterating on testing plan. - Collate accurate reporting on email campaigns in line with targets and KPIs, recommending follow up actions. - Look to automate emails where possible and build out a CRM email plan that drives customer lifetime … value (LTV) and retention - Managing our customer database in Ometria, understanding the database and utilising Ometrias features to increase personalisation and send more relevant communications to customers. Desired Knowledge Skills & Experience - Two years of Marketing Experience in a retail environment . - Working knowledge of an Email Service Provider and more »
Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »
North London, London, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customerengagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »
Tillicoultry, Clackmannanshire, Scotland, United Kingdom
Sterling furniture Group
responsible for developing and executing the overall e-commerce strategy, overseeing the day-to-day operations of our online storefront, and ensuring a seamless customer experience. This senior leadership role requires a blend of strategic thinking, technical expertise, and strong leadership skills to drive online sales, enhance customerengagement, and expand our market presence. Key Tasks and Responsibilities: Develop and implement a comprehensive e-commerce strategy to achieve revenue targets, enhance customer experience, and expand market reach. Collaborate with the marketing team to create and execute digital marketing campaigns, including SEO/SEM, email marketing … delivery processes. Stay abreast of industry trends, emerging technologies, and competitive landscape to identify opportunities for innovation and growth. Help implement best practices for customer service and support to enhance the online shopping experience and drive customer loyalty. Head of eCommerce - Qualifications/skills required to perform role more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics CustomerEngagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics CustomerEngagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
Southend-On-Sea, Essex, South East, United Kingdom
Briggs Equipment Ltd
Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within a similar … Good understanding of hydraulic, mechanical and electrical principals The ability to work independently and under pressure The ability to manage and prioritise workload Understanding customer needs As an Asset Maintenance Solutions Field Service Engineer you will command; A base salary from £36,029pa based on a 40 hour working more »
Belfast, County Antrim, Northern Ireland, United Kingdom
Johnson Controls
various stage, including working prototypes throughout the design process. Lead others and explore new concept along the way in design scoping work. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead and evangelize a best in class UX/UI vision across … Security Products Strategize and drive research-led, user-centered experiences? with global perspectives on creative work, ? establishing the benchmark for what best customer enablement platform looks like Support and facilitate customerengagement sessions as needed Design and propose innovating solutions for variety of user experience challenges. Guide more »
East London, London, United Kingdom Hybrid / WFH Options
Wilmington Healthcare
through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customerengagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to ... Regular software maintenance, performance tuning and patching, including some periodic more »
City of London, London, United Kingdom Hybrid / WFH Options
ClearCourse
form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (CustomerEngagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 CustomerEngagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »
delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics CustomerEngagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics CustomerEngagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »
service delivery performance, working closely with multiple teams across the region including Highway Inspectors, TOC team and the Planning and Development teams. Manage local customerengagement and communication activities, as required, working closely with Service Delivery colleagues and contractors to identify and address service delivery requests, concerns, and … feedback in a timely and customer focused manner. Support the management of supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. To be successful Proven experience … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to more »
Growing existing relationships by securing new lease contracts for new equipment Achieving and exceeding agreed quarterly and yearly targets Responding to all prospect and customer requests in a super-efficient and professional manner. We are well known for our impeccable customer service and efficiency. Managing and logging all … prospect and customer engagements on our CRM system Desired skills and personal qualities required: Minimum of 2 years B2B sales experience Previous experience in a Business Development role advantageous Experience of selling to/working with the education sector is beneficial but not essential Able to perform in a more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication … channel between customers and the IT organisation, managing expectations and setting the standard of behaviour for customerengagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services more »
Harlow, London, United Kingdom Hybrid / WFH Options
Raytheon
the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customerengagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the Subject Matter Expert and technical lead for more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customerengagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
their IT strategy and requirements and how we may be able to support them to achieve their goals through technology whilst growing our SME customer base. This role will be specifically targeted on new business growth and retention of existing revenue. This is a great opportunity for someone who … to super charge your Account Manager career in Technology, this could be for you. As an Account Executive, you will be responsible for: Proactive customerengagement - minimum of 1 call/interaction per month and account review is completed Meet and exceed all sales targets and KPIs set … by line manager for new business and retention Building of account development plans to understand the white space analysis in our customer base and where potential upsell opportunities are Identify any retention risk and update save strategy plan Uncover opportunities and create win strategies within the allocated base of more »
Norwich, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Clarion Housing
business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 CustomerEngagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
strategy working closely with the executive committee and senior stakeholder to convert market leading innovations in product ready innovations. With a background in developing customer facing, cloud hosted financial services products this Senior Product Owner will be responsible for the analysis of the company's existing customerengagement … skills: At least 10 years experience working within a product management or ownership ideally gained working within financial services Demonstrable experience leading on complex customer facing digital product development ( Extensive executive committee and board level stakeholder engagement Experience creating product roadmaps ability to identify and fix product roadblocks … excellent progression opportunities then please click apply now to be considered. Senior Product Owner £95,000 - £105,000 plus benefits Product, user stories, stakeholder engagement, agile, roadmaps, Financial services, banking more »