76 to 100 of 311 Permanent Customer Engagement Jobs

seeking an International Coordinator to manage our repatriation services globally. This role requires a professional who combines efficiency with empathy to understand and meet customer needs effectively. Responsibilities: Communicate with customers via phone, providing empathetic and professional support for enquiries, invoice issues, and complaints. Accurately enter and manage customer data in our system, ensuring complete and accurate information. Resolve customer issues through detailed research and follow-up. Upsell our services and products to enhance customer engagement and satisfaction. Efficiently direct calls to appropriate staff as necessary. Represent the company at various events like exhibitions, chamber more »

campaign management skills. The ability to work well under pressure to meet deadlines. Skills in data analysis and interpreting statistics. Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers. An eye for detail and the ability … keyword bids, budget caps and other analytical metrics. Analyse competitor activity. Recommend improvements to increase performance. Set targets to increase brand awareness and increase customer engagement. Educate other staff on the use of social media and promote its use Encourage collaboration across teams and departments. Opportunity to manage our more »

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »

the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing roadmap alongside … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX more »

Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »

form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Job Overview You will be part of a highly customer focussed team working to deliver our Membership management solution. As a Functional Consultant you will work alongside a Project Manager to: Design and scope … the customer membership solution needs and requirements Advise, build and maintain membership systems according to customer needs and specifications Develop excellent all round customer relations at all levels Be actively involved from late sales (possibly assisting in presales) through to hand over to our support team Identify … Membership Management space (desirable) Able to demonstrate use of a project management methodology (desirable) Strong written & oral communication skills CRM experience Microsoft Dynamics 365 (Customer Engagement) Experience (desirable) Microsoft Power Platform Knowledge & Experience (desirable) Building Power Automate Flows (desirable) Building Power Apps (Model-driven) (desirable) Building Power BI more »

the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »

background in application & system engineering, software development or technical change and release Any experience working within insurance would be a plus Excellent communication and customer engagement skills Jira understanding (they use JSON structure for their configs) A real passion for learning the latest technology This Product Analyst will more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to ... Act as the application Subject Matter Expert with a particular more »

engineering projects. Sales Strategizing, Planning and Tracking: Develop daily plans to optimize phone time, create customized phone and email scripts, research and organize target customer hunting lists, and diligently track customer engagement activities in S alesForce . Sales Partnership: Collaborate closely with JADAKs field sales team to … lead funnel metrics from Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQL). Marketing Collaboration: Engage in analyzing new marketing projects, gathering prospective customer feedback and insights, and identifying industry trends.Provide valuable input for both outbound and inbound marketing campaigns. Sales Methodology Adherence: Follow modern sales practices to … track, record, and document relevant commercial intelligence in S alesForce . Regularly update and input prospect, customer, key task, communication, and lead information for precise forecasting, effective account management, and efficient funnel management. Requirements Experienced in best-practice sales acquisition techniques including cold calling , hunting and lead nurturing , along more »

business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share your knowledge and experience with the team more »

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »

About Customer Lifecycle Management (CLCM) Team Our Customer Lifecycle Management team focusses on managing and predicting customer needs through the different vintages, pathways and points in time, both in their customer life with Barclays, as well as their life stages and differentiated financial need. They will … define the opportunities where we have the right to win throughout the customer lifecycle that includes acquisition, activation, deepening customer relationship, retention and win-back. The team are responsible for providing the correct level of check and challenge and ensuring all reasonable measures are taken so that Barclays … BUK) remains consistently excellent at scale. What will you be doing • This is a leadership position, which reports directly into the MD Head of Customer Lifecycle Management (CLCM). The Customer Contact Optimisation Director will use customer diagnostics (emotional and functional needs) & behaviour analysis combined with model more »

expanding Dynamics 365 ERP delivery function. This is a permanent opportunity and fully remote. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard … keen to integrate with the existing Dynamics, Power Platform and engineering personal. The candidate should have excellent communication skills, both written and oral, excellent customer engagement skills, the ability to problem solve, the ability to work on more than 1 project at a time and see tasks through … to engage with customers, understand their business requirements, explain how the Business Central can be used to meet their needed, defining solutions to meet customer needs with the wider platforms team and the ability to learn from other internal resources to deliver service excellence will be the key day more »

Customer Success Associate ⭐ | Customer Success | Customer Experience | Customer Service | Education | SaaS | Software Development | Relationships | Sales | Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate! If you like the sound of making a genuine difference … in the world of education, keep on reading! They are on the lookout for a Customer Success Associate to... ✔ Foster long-term partnerships with key customers. ✔ Identify and engage with prospective clients. ✔ Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. ✔ Drive … the growth of the business forward through increasing brand visibility and overall customer engagement. Details: 👉Up to £32K per annum 👉 Warwick office 👉 Hybrid working 👉 Company bonus 👉 Medical + dental If you are passionate about delivering exceptional customer service and you have proven experience in a customer success more »

The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the Customer Engagement Platform (CEP) as our client integrates a new … large corporations that utilise CRM platforms is essential. Expert knowledge is AWS Lambada and Python is a must Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and Customer Engagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »

about ICIS at the link below. https://www.icis.com/explore About our Team Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … relationships, ultimately retaining existing revenue and generating additional growth through upsell and cross-sell activities. You'll be responsible for: Establishing great, long-term customer relationships while capturing high-value growth opportunities. Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and … develop an understanding of customer workflows and customer value. Recording client engagement and communication on a CRM. Collaborating with all business functions locally and globally to support our go-to-market outreach. Requirements Have a proven track record at managing, retaining, and growing revenue in a DaaS more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

primary point of contact for relationship management, providing essential information, conducting product demonstrations, and understanding and escalating risks and impacts to ensure a positive customer experience. The role will initially be focused on Helix Products, which are market leading solutions which support Primary Care through technology. The primary objective … of this role is to create customer satisfaction that fosters brand loyalty and establishes true partnerships moving forward. You will work closely with Product Management, providing feedback and support for specific Helix products to both internal and external stakeholders. Key Responsibilities The role requires the post holder to: Customer Engagement: Ensure customers feel listened to and fully supported throughout their decision-making journey, from initial contact through to purchase and beyond. Operational Excellence: Align daily operations with the company vision, deliver outstanding customer service, and address any issues that arise from customer interactions or product more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in the sector. We … innovative and capable of thinking outside the box. Skills, Qualifications & Experience Degree educated Two or more years of experience in tailoring Microsoft Dynamics 365 Customer Service, Sales, and Power Platform. Self-starter, who relishes challenges and strives for the best Team player capable of building client relationships and consults more »

Dynamics 365/D365/CE/Product Analyst/Customer Engagement/Sales/Customer Insight/Power Apps/Power Automate/JavaScript Gravitas continue their support for a leading Non-Profit Organisation on their search for an experienced D365 Product Analyst. You will be more »

Your role will involve understanding their needs, translating them into solution designs, and contributing to commercial proposals. Key Responsibilities: Provide consultancy for Dynamics 365 Customer Engagement (CRM). Demonstrate a strong understanding of Microsoft Dynamics 365 and the Power Platform. Knowledge of older Dynamics 365 versions (CRM2011, CRM2013 more »