101 to 125 of 307 Permanent Customer Engagement Jobs

enterprise technology landscape. This role combines strategic vision with hands-on architectural expertise to drive modernisation across e-Commerce, CRM, marketing technology, and customer engagement platforms, while strengthening cybersecurity controls and optimising total cost of ownership (TCO). The successful candidate will work cross-functionally with senior stakeholders … defined roadmaps. Key Responsibilities The Senior Solutions Architect will: Lead major transformation initiatives, including: Replacement of a legacy e-Commerce platform with a modern, customer-centric solution Implementation of a next-generation CRM and marketing automation ecosystem Development of a unified customer data and personalisation roadmap Enhancement ...

Objectives The purpose of this role is to configure, maintain, and enhance Salesforce Service Cloud and Agentforce chatbot capabilities to deliver seamless, AI enabled customer support experiences across digital channels (Web and Mobile App). The role ensures stable platform operations, drives continuous optimisation, and partners closely with … Product, and Engineering teams to implement high impact conversational automation. Ensure reliable administration and configuration of Salesforce (primarily Service Cloud and digital engagement channels). Lead the configuration, setup, and optimisation of Agentforce chatbot (omni flow logic, agent behaviour, integrations). Support BA teams in deploying chatbot journeys across ...

technical authority and trusted advisor for our customers. Your primary responsibility will be to support the sales team in identifying and qualifying customer needs, designing solutions, and ensuring successful project delivery. You will work closely with vendors and internal teams, including Sales, Solutions Consultants and Network/Security SMEs … comprehensive technical solutions, generate vendor Bills of Materials (BoMs), manage bids, respond to Requests for Proposals (RFPs), and produce associated proposal documentation. Key Responsibilities: Customer Engagement & Technical Discovery Engage with customers to understand their technical requirements, business challenges, and business goals. Where required, conduct technical scoping workshops ...

need this role As an Account Executive – Enterprise Growth & Expansion, your mission is to reignite growth within Colt’s enterprise customer base by re‐engaging dormant, inactive, and under‐utilized accounts. These customers represent significant untapped potential, and your role is to re-establish meaningful engagement, uncover … unmet needs and generate new revenue opportunities. Close cross-sell and upsell deals across Colt’s portfolio (cloud, SD‐WAN, security, voice) to maximize customer lifetime value. Develop a qualified pipeline through proactive outreach, structured re-engagement motions, and strategic account revitalization. Diagnose why accounts became dormant ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

please note, no public transport available) Renishaw is embarking on a major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from … both local and global teams. Ability to challenge assumptions, identify risks, and resolve conflicts. Desirable Strong understanding of D365 modules (Finance, Supply Chain, Sales, Customer Service) and their integration points. Knowledge of localisation requirements, including statutory, tax, and compliance considerations. Experience in data migration, change management, and user-training ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success.Key Responsibilities Assessing client business requirements and opportunities … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success.Key Responsibilities Assessing client business requirements and opportunities … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success.Key Responsibilities Assessing client business requirements and opportunities … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

passionate about helping businesses unlock their potential through cloud-based solutions, and you thrive on connecting deep product knowledge to meaningful customer outcomes, this role offers the perfect blend of technical expertise and strategic impact. What You'll Be Doing Customer Engagement & Evangelism Lead compelling product demonstrations … Lead RFI/RFP responses from product, solution, and technical perspectives Adapt your approach to different business processes and organizational needs Knowledge Leadership Synthesise customer insights and relay patterns to Product and the wider organisation Enhance team expertise through product knowledge sessions and enablement activities Identify training opportunities ...

recruitment of a Senior D365 Developer.Our Client is looking for a D365 Senior CE Developer to take technical ownership of a growing Dynamics 365 Customer Engagement estate, leading architecture, integrations and platform optimisation across a live environment. What You’ll Be Doing Leading the architecture and design ...

strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank … digital strategy across all customer-facing platforms, with particular ownership of the Backbase digital banking platform. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade ...

opportunity to join a specialist CRM agency during a period of significant growth and international expansion. You will shape data‐led CRM strategies, elevate customer experience, and play a key role in transforming how major brands use data to drive commercial outcomes. The Company They are an established … agency known for delivering impactful, insight‐driven customer engagement programmes. With decades of experience and a reputation for high‐quality work, they partner with a diverse portfolio of consumer brands across multiple sectors. Following recent global growth, they are entering an exciting phase of evolution, expanding their strategic ...

Salesforce Core Cloud and Marketing Cloud. This is a global role, working closely with regional stakeholders, technology teams, and business leaders to drive scalable, customer-centric solutions across multiple markets. You will manage a team of 3 , providing leadership, coaching, and direction while owning the end-to-end product … lifecycle for Salesforce capabilities that support sales, marketing, and customer engagement at scale. Key Responsibilities Product Strategy & Ownership Own and evolve the global Salesforce product roadmap across Core Cloud and Marketing Cloud Translate business strategy and customer needs into clear product vision, goals, and priorities Define success ...

This role is responsible for generating direct sales opportunities while providing comprehensive sales support across defined sector accounts. The position requires timely responses to customer enquiries, strong rapport‐building skills, and the ability to develop and maintain effective internal and external relationships. Your new role Opportunity Development & Sales Support. … manage direct sales opportunities at agreed value levels. Qualify and allocate sales leads generated through marketing activities, ensuring appropriate follow‐up or arranging customer appointments. Manage inbound enquiries and reassign to Business Development Managers (BDMs) where appropriate. Conduct telemarketing activities and achieve agreed KPIs. Assess customer needs ...

This role is responsible for generating direct sales opportunities while providing comprehensive sales support across defined sector accounts. The position requires timely responses to customer enquiries, strong rapport‐building skills, and the ability to develop and maintain effective internal and external relationships. Your new role Opportunity Development & Sales Support. … manage direct sales opportunities at agreed value levels. Qualify and allocate sales leads generated through marketing activities, ensuring appropriate follow‐up or arranging customer appointments. Manage inbound enquiries and reassign to Business Development Managers (BDMs) where appropriate. Conduct telemarketing activities and achieve agreed KPIs. Assess customer needs ...

Implementation Consultant/Product Specialist/Customer Solutions Consultant/Product Enablement Consultant Location: Glasgow or Edinburgh (Hybrid) - 2 days office 3 from home Employment Type: Permanent | Full-time Experience Level: Open to early-career and graduate applicants with an interest in Data/SQL or someone skilled … help them understand, configure, and use our platform confidently and effectively. Your work will include: Technical Enablement Configuring and tailoring the platform to meet customer needs Analysing and validating data using Excel or similar tools Troubleshooting platform issues and identifying root causes Documenting solution designs and configuration steps Customer ...

sponsorship can be offered) The Role As a Technical Architect, you will take ownership of solution design and technical delivery across Dynamics 365 Customer Engagement and the Power Platform , working closely with functional consultants, developers, and client stakeholders. You will play a key role in shaping architecture decisions … technical standards within the team Work closely with international teams and client stakeholders Required Experience Strong hands-on experience with Dynamics 365 CE (Sales, Customer Service, or similar) Deep knowledge of the Power Platform (Power Apps, Power Automate, Power BI) Experience designing and delivering enterprise-scale Microsoft solutions Background ...

strategic sales opportunities. This is not a desk-bound management role — we’re looking for someone with a hunter mentality who actively participates in customer engagement, leads from the front, and helps open doors and close deals. The role covers sales into end users, resellers, and ISPs using … salespeople (split between Account Managers and Business Development Reps). Own and drive sales strategy for the DrayTek product portfolio across multiple customer segments: end users, resellers, and ISPs. Personally engage in high-value accounts, key deals, and strategic customer relationships. Collaborate with internal marketing and product teams ...

Microsoft 365, Azure, web development, integration, CRM/ERP and security technologies, including device management, data analytics platforms, modern web frameworks, enterprise workflow tools, customer engagement platforms and cloud infrastructure services Profile A successful IT Environment Manager should have: A strong understanding of IT systems and infrastructure management. ...

looking for a D365 Technical Support Analyst to play a key role in supporting, maintaining, and improving Microsoft Dynamics 365 applications across Finance & Operations, Customer Engagement, SCM, and Commerce. What You'll Be Doing Providing 1st and 2nd line support across D365 F&O, CE, SCM, Commerce ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement , Teams Telephony , Live Chat … Voice to create seamless customer journeys? A leading org click apply for full job details ...

energetic and motivated Sales Consultant to join our dynamic sales team! In this role, you will be the driving force behind expanding our customer base, building strong client relationships, and delivering exceptional service. Your enthusiasm for business development and passion for technology sales will help you thrive … record of meeting or exceeding targets Strong management skills with the ability to oversee territory operations and lead generation efforts effectively Excellent negotiation and customer service skills to build lasting relationships with clients Ability to conduct compelling product demos and technical sales presentations tailored to client needs Skilled ...

Sage Cloud & infrastructure: AWS, Azure, serverless, containers Data & analytics: Snowflake, Databricks, Tableau Integration & automation: Jitterbit, Mulesoft, GraphQL, event-driven architectures, n8n, AWS Bedrock Flows Customer engagement & security: Freshdesk, Intercom, Azure AD B2C What Success Looks Like In your first 6 months, you'll have: Led the architectural shaping … strategic initiatives from initial stakeholder engagement through to delivery handover Contributed to technical due diligence for at least 1 acquisition, providing clear integration assessments Built strong relationships across the business, establishing yourself as a trusted advisor on technical strategy Developed deep understanding of Citation's business model and technology ...

team and are now looking for Adobe Content Strategy, Operations & Supply Chain Consultants. We work with leading consumer brands to tackle complex business and customer challenges, driving transformation and championing customer-centric agendas. We are proud to work with some of the UK’s leading and global organisations … help clients design scalable, future-ready operating models that connect strategy, people, process, and technology, enabling faster content delivery, improved governance, and better customer experiences. The Team As part of our Design & Transformation team, you’ll work in a highly collaborative, multidisciplinary environment to build, embed, and grow Optima ...