126 to 150 of 869 Permanent Customer Engagement Jobs

London, Manchester or other UK locations Practice: Data & AI Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our … our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Customer Data Platform Consultant, you will: Have an extensive background in customer data platforms for large organizations and will be comfortable integrating multiple complex data sets, so clients better … understand their customers and how to activate them for marketing use cases. During client projects you will be hands on in delivering a customer-centric vision, often providing pivotal guidance for data driven decision-making, data integration and enhancing customer experience strategies for our clients. Key responsibilities: Deliver implementation and ongoing management of the customer data platforms More ❯

mission is to empower every person and every organization on the planet to achieve more by with the 3 platforms - Cloud, AI and Data. We are committed to enhancing customer engagement, optimizing business processes, and fostering a culture of continuous improvement and innovation. The CAIP Go-to-Market (GTM) team is responsible for driving the Go-to-Market … strategy and Sales activation, connecting the customer and field sales and delivery teams with product and marketing. As a Business Architect for Cloud & AI Platforms (CAIP), you will lead global go-to-market (GTM) strategy for Azure Databases, to deliver growth across all customer segments. This entails designing the Go-to-Market (GTM) strategy, building the route-to … market and driving the growth acceleration by enabling field teams and maximizing customer and partner value. As a result, this role requires cross functional partnership across Engineering, Marketing, Finance, Sales Enablement & Operations and Field Sales. As a Director, Business Architect For Azure Databases you will be the leader of your Databases business, you will serve as a strategic advisor More ❯

Senior Program Manager. This hybrid role supports the IT Director in day-to-day office administration and leadership, serving as an advisor and operational partner while also championing community engagement, civic innovation, and inclusive digital transformation. The ideal candidate will possess strong leadership and program/project management skills, the ability to represent the IT Director internally and externally … and a deep commitment to public service, transparency, and resident-centered innovation.The Sr. Program Manager is a role responsible for driving internal and external customer satisfaction, user experience strategy, stakeholder relations, vendor management, and community engagement for the Office of Digital Transformation. This individual will serve as a key advisor and administrative support to the IT Director, ensuring … the voice of the customer is embedded in all digital transformation efforts. This position requires extensive relevant community engagement experience in the City of Atlanta and a Certified Public Manager (CPM) certification.Key Responsibilities:? Serve as a strategic partner, senior advisor, and operational leader to the IT Director in the Office of Digital Transformation to advance customer-first More ❯

the opportunity By joining the Technology Consulting team as a Dynamics 365 CE & Power Platform Functional Consultant, you will be helping our clients with configuration, customization, and integration of Customer Engagement modules (Sales, Customer Services, Field Services and Marketing). You will be required to be 'hands on' with technologies to configure/customize/extend required … the following areas: For Power Platform: Power Apps, PowerApps Portals/Power Pages, Power BI, and Power Automate For Dynamics 365 CE: One or more of the following: Sales, Customer Service, Field Service, Marketing, Omnichannel, Customer Voice Designing and customizing Canvas Apps and Model Driven Apps Modelling Dataverse - e.g., tables, fields, forms, views, table relationships Business Automation - e.g. More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

Role: A Senior Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. This role supports our clients strategy and … transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Job Duties: A key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. Demonstrate an excellent understanding and knowledge of the VMware VCF platform and have engaged with enterprise customers to evangelise, design and implement solutions … journey towards emerging technology solutions and supporting them through todays complex digital world Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer Offer customer engagement and on occasion you may support pre-sales engagement for the creation of technical proposals Key Skills Able to demonstrate an excellent understanding More ❯

By joining the Technology Consulting team as a Dynamics 365 CE & Power Platform Technical Consultant - Senior Manager, you will be helping our clients with configuration, customization, and integration of Customer Engagement modules (Sales, Customer Services, Field Services and Marketing). You will be required to be 'hands on' with technologies to configure/customize/extend required … For Power Platform: Model Driven Apps, Canvas Apps, PowerApps Portals/Power Pages, Power BI, and Power Automate. For Dynamics 365 CE: One or more of the following: Sales, Customer Service, Field Service, Marketing, Omnichannel, Customer Voice. Experience integrating with other MS technologies (Microsoft 365 Office 365, SharePoint, C#/Web Development/Azure) Complete development of solutions More ❯

The Manager Renewals Operations is responsible for the entire process of executing on customer renewals. In this role, you will own the end-to-end renewal lifecycle of data center services contracts across a designated portfolio of markets in EMEA. You will collaborate with internal technical, commercial, sales and legal stakeholders and manage customer-facing communication and negotiation … to ensure smooth, timely, and customer-aligned contract renewals - driving retention, revenue predictability, and customer satisfaction. What you'll do Lead-to-Contract & System Administration Actively manage the assigned renewals pipeline for the assigned Portfolio using Salesforce and CPQ tools, including: Fixed-expiry (non-auto-renewing) contracts Customer-initiated renewals on an ad hoc basis Internal renewal … commercial approval workflows in line with Commercial Framework under the FAP Prepare and issue contractual documentation in collaboration with legal Maintain accurate, complete, and up-to-date contract and customer data within internal systems Escalate system challenges and errors where needed Customer Engagement & Negotiations Lead direct engagement with customers to discuss renewal terms, service and product More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

Role Purpose The Software Developer/Analyst is responsible for designing, developing, testing, and maintaining modern software solutions that meet customer and business requirements. The role requires strong technical skills, logical thinking, and the ability to translate business needs into secure, scalable, and efficient applications. Developers are expected to embrace cloud-native technologies, modern development practices, and continuous improvement … environments. • Support cloud-hosted deployments (Azure, AWS, or equivalent). • Monitor application and server health (CPU, memory, storage, databases). • Ensure systems are patched, secure, and updated to meet customer needs. Customer Engagement • Liaise with customers to gather requirements and understand business processes. • Translate customer needs into technical specifications and solutions. • Provide ongoing support and clear … Invoices, Credit Notes; • Purchase Orders, Goods Receipt Notes (GRNs), Purchase Invoices; • Stock Control and Inventory Management. Security & Compliance • Follow secure coding practices and ensure applications meet security standards. • Protect customer and business data in line with UK GDPR and data security policies. • Implement proper authentication, access control, and audit logging where relevant. Teamwork & Collaboration • Work collaboratively with colleagues across More ❯

to matter, this is the one. The opportunity: This is a seriously exciting one. Leading the SME CS team, you’ll own and scale the Digital/Tech-Touch Customer Success function for a global SaaS brand. The goal is simple: Build a digital-first CS engine that drives adoption, retention, and growth through automation, in-app engagement, and smart data. You’ll design the strategy, get hands-on with delivery, and shape how Customer Success operates at scale. You’ll be working with platforms like Salesforce, Gong, HubSpot, and in-app engagement tools such as Pendo or Userpilot. The foundations are already there and it’s your job is to take them to the … next level. You’ll have freedom to test, iterate, and prove what works. Think one-to-many onboarding, automated journeys, and scalable digital engagement programs. There’s also scope to grow the team, owning how the function evolves across the business. The ideal candidate: You’ll need to show proven, measurable success in building or transforming a Digital Customer More ❯

to matter, this is the one. The opportunity: This is a seriously exciting one. Leading the SME CS team, you’ll own and scale the Digital/Tech-Touch Customer Success function for a global SaaS brand. The goal is simple: Build a digital-first CS engine that drives adoption, retention, and growth through automation, in-app engagement, and smart data. You’ll design the strategy, get hands-on with delivery, and shape how Customer Success operates at scale. You’ll be working with platforms like Salesforce, Gong, HubSpot, and in-app engagement tools such as Pendo or Userpilot. The foundations are already there and it’s your job is to take them to the … next level. You’ll have freedom to test, iterate, and prove what works. Think one-to-many onboarding, automated journeys, and scalable digital engagement programs. There’s also scope to grow the team, owning how the function evolves across the business. The ideal candidate: You’ll need to show proven, measurable success in building or transforming a Digital Customer More ❯

We seek a Senior Engagement Manager to join our world-class client, one of the leading and most advanced Software Development companies. Work Location: Remote within the UK (Occasional visits to offices in Staines or London are optional. Some travel may be required during project kick-offs.) Employment Type: Temporary Placement (via us – Dexian) – Temporary Agency Worker Employment Contract … on-budget, and aligned to the defined scope. Lead cross-functional delivery teams throughout large or complex engagements, often in collaboration with a services partner. Serve as the primary customer contact, owning customer satisfaction as a key performance indicator. Manage project governance including timelines, risk, scope changes, budget, reporting, and stakeholder communication. Work closely with the Sales and … Customer Outcomes teams to ensure a smooth handover and seamless delivery execution. Lead and coordinate discovery phases, key workshops, knowledge transfer, and resource planning. Apply ServiceNow’s Now Create methodology and Agile delivery practices to promote successful outcomes and long-term customer value. Identify delivery risks, deviations, or gaps and take proactive measures to resolve challenges. Mentor and More ❯

Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery, Product, Sales, Service, and other internal teams to define and align on project requirements and expectations from the outset. Customer engagement … clearly communicating the overall status of implementations to the Product Manager involved and Senior Leadership. Documentation: Create and maintain documentation, templates, workflow maps and resources to streamline implementation processes Customer Project Manager required skills and experience: Proven experience as a project manager delivering software implementations for customers or in a similar customer-facing role, ideally in healthcare SaaS. More ❯

Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery, Product, Sales, Service, and other internal teams to define and align on project requirements and expectations from the outset. Customer engagement … clearly communicating the overall status of implementations to the Product Manager involved and Senior Leadership. Documentation: Create and maintain documentation, templates, workflow maps and resources to streamline implementation processes Customer Project Manager required skills and experience: Proven experience as a project manager delivering software implementations for customers or in a similar customer-facing role, ideally in healthcare SaaS. More ❯

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building … understands the complex world of cloud eco-systems and integrations. You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world’s … and security objectives Assist customers in implementing Palo Alto Networks SASE solutions and fully integrate these into their security operations Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer advocate in influencing product roadmap and improvements Coach customers on how More ❯

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Find out if this opportunity is a good fit by reading all of the information that follows below. Your Role: The ideal … Shopify management and web merchandising experience, combined with strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring … revenue growth, conversion optimisation, and customer engagement Develop and execute promotional, merchandising, and digital marketing strategies aligned with business objectives Technical Migration & Platform Management Lead ecommerce platform migrations, upgrades, and integrations (with focus on Shopify Plus and third-party systems) Manage relationships with developers, agencies, and technology partners to ensure smooth technical implementation and ongoing platform stability Translate More ❯