126 to 150 of 348 Permanent Customer Engagement Jobs

Strategist to join a fast-growing, global technology business in a highly strategic, client-facing role where you will help major enterprise customers turn customer data, analytics and digital insight into measurable commercial outcomes. This organisation is a well-established, international software company specialising in customer data, behavioural … services, healthcare, travel, retail, telecoms and insurance. In this role, you will sit within Professional Services and take ownership of the value strategy across customer engagements. You will lead discovery workshops, define success criteria, build KPI frameworks, own business requirements documents, and create use-case roadmaps that connect platform ...

pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy … operating model evolution, and large‐scale organisational change. Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance. Provide day-to-day executive leadership , bringing structure, direction and momentum to multidisciplinary ...

Thought Leadership – Stay current with Pega roadmap developments, ecosystem trends, and emerging technologies; apply this knowledge to enhance client solutions and delivery practices. Stakeholder Engagement & Communication – Facilitate workshops, design sessions, and technical meetings; ensure clear communication of complex concepts to both technical and non‐technical audiences. Qualifications 12+ years … Pega Certified Lead System Architect (CLSA) V Infinity 23 or 24 Industry or functional domain expertise (Government, financial services, telecom) Experience with Intelligent Automation, Customer Engagement, or AI‐driven decisioning using Pega capabilities. Prior consulting or professional services experience working directly with clients. Experience deploying Pega solutions ...

operational rigor enterprises expect. Role Purpose As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

day... UX & Product Design -Defining the end-to-end user experience and visual interface of the Dreams website across multiple devices contributing to improved customer engagement and increased conversion rates. Leading UX activities including wireframing, prototyping, information architecture, and user flows. Using qualitative and quantitative user research … Best Practice Exploring emerging trends, technologies, and best practices across digital design to evolve the Dreams brand experience contributing to continuous improvement of the customer journey and brand perception. Applying knowledge of web technologies, SEO principles, and analytics tools to optimise user journeys enabling better page performance, faster load ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

5regional sales leaders and their direct reports andreportintotheSVPEMEA & Global Solution Saleslocatedinthe UK. You will define and execute the EMEA sales strategy, foster strong customer relationships, and drive a culture of high performance, accountability, and collaboration. This role offers the opportunity to shape the future of our business … team of 5regional sales leadersand their direct reports, consisting of regional leaders and account executives,establishinga culture of performance excellence through mentoring and coaching. Customer Engagement: Build andmaintainrelationships with key clients and strategic partners, acting as a trusted advisor to C-suite and senior executives to drive customer ...

world's biggest players in Financial software. Were seeking a proactive Service Delivery Manager who can take full ownership of the customer service lifecycle. Youll be responsible for ensuring our clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional … customer experience. In this role, youll become the main point of contact for customers once theyre live, developing trusted relationships and ensuring our services continue to support their operational objectives. Youll collaborate closely with internal teams across support, product, consultancy, and engineering to champion customer needs and maintain ...

commercial thinking, and delivery leadership at scale. You’ll work closely with senior and C-level stakeholders to define long-term product direction, drive customer engagement, and help shape the organisation’s wider digital transformation journey. We’re looking for someone who brings both deep product expertise … strong external perspective, using market insight, emerging technology, and customer behaviour to influence decision-making and create competitive advantage. What You’ll Be Driving Strategic Product Leadership Define and evolve the long-term product vision, strategy, and roadmap across key digital platforms Align product direction with customer needs ...

wider Sales/Marketing infrastructure. Key responsibilities as a CRM & Marketing Automation Specialist: Help create, manage, and develop trigger email campaigns throughout the customer’s lifecycle to maximise revenue and to deliver the best customer experience based on their behaviour and preferences across all CEG Online partners. Carry … promote down funnel progression from the existing lead database that turn into revenue. Help setup workflows within HubSpot for lead routing, lead nurturing, re-engagement, down-sell, upsell campaigns across all brands/courses (where applicable). Work in alignment with the CRM MKT Manager to produce weekly ...

deployment and high-quality outcomes. Drive strategic IAM assessments and roadmap discussions with customers and internal stakeholders at Cyderes. Ensure technical designs align with customer requirements, use cases, and best practices. Support pre‐sales activities, including developing client‐focused proposals and leading technical proofs of concept (PoCs). Collaborate … closely with Project Services and/or Engagement Managers to identify, prioritize, and catalog technical requirements, and map them to project use cases and sprint plans. Identify, qualify, and help develop new and existing customer opportunities. Build and maintain strong relationships with both technical and business stakeholders. Mentor ...

semiconductor technologies in global markets. Working closely with Product, Sales, and Engineering teams, you’ll help shape market strategy, generate new opportunities, and drive customer engagement across high-growth sectors including AI, Automotive, IoT, Mobile, and Datacentre. Product Marketing Director Responsibilities: Execute GTM strategies to grow pipeline … adoption. Identify and engage new customers, partners, and market opportunities. Track semiconductor trends, competitor activity, and emerging technologies. Support product launches, industry events, and customer-facing activities. Bring customer and market insight back into product strategy. Product Marketing Director Requirements: Relevant technical degree, or equivalent, in electronic engineering. ...

partners with industry leaders such as ServiceNow and AWS. Iru was named to Forbes’ America’s Best Startup Employers 2025 list for employee engagement and satisfaction. The Opportunity As a Director of Enterprise Sales at Iru, you will lead and scale a team of high-performing Enterprise Account Executives … Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth. Customer Engagement Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes. Operational Rigor Establish disciplined forecasting ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail, hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales ...

ensuring they have the knowledge, skills, and tools to excel in a competitive market. Your expertise will directly translate into improved sales outcomes, enhanced customer experiences, and a more confident, effective sales force. Join a leading technology company dedicated to empowering businesses with innovative solutions. This organization … forefront of its industry, constantly evolving to meet the needs of a diverse global customer base. They are seeking a passionate individual to elevate their sales capabilities and drive continued success. This is a hybrid contract, offering £223.10 per day - 37.5 hrs/week - (PAYE). This role ...

Partner with sales leadership to define and execute the EMEA go-to-market strategy. Identify priority markets, segments, and accounts to accelerate regional growth Customer Engagement: Engage directly with key strategic accounts, supporting complex deals, executive conversations, and negotiations to drive successful outcomes Operational Rigor: Establish disciplined forecasting … tracking across the team. Identify risks early and implement actions to improve outcomes Cross-Functional Collaboration: Work closely with Marketing, Product, Sales Engineering, and Customer Success to ensure alignment on account strategy and deliver a seamless customer experience Market Insight: Stay close to regional trends, competitive dynamics ...

banking. If that sounds like you, let’s build what’s next. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with … across sales, marketing, pricing and operations to bring our value proposition to life for new features and products Deliver a compelling, end‐to‐end customer experience across our touch points alongside sales, marketing and operations - website, emails, content, decks and more Leverage qualitative and quantitative insights across channels, customers ...

Technologist: Reporting to the Technical Manager, you will be responsible for managing the end-to-end specification process, ensuring accuracy, compliance, and alignment with customer, legal, and certification standards. As a Senior Food Technologist, you will play a pivotal role in shaping the direction of our product development. Maintain … accurate technical specifications, ensuring compliance with industry standards. This position is essential to upholding the Companys commitment to product quality, safety, authenticity, legal and customer satisfaction. In general, it provides excellent technical support to suppliers, customers and commercial teams. Benefits of a Senior Technologist include: 25 Days Annual Leave ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

division. This organisation has built an outstanding reputation across the UK market for delivering high-quality connectivity, managed network and cloud solutions alongside exceptional customer service. Following a strong first half performance and continued investment across the commercial function, the business is expanding its networking sales capability within … excellent opportunity for a high-performing new business salesperson who thrives in a consultative, solution-led environment and enjoys building long-term customer relationships within complex networking environments. The Opportunity This is a pure new business role focused on identifying, developing and closing opportunities across networking, connectivity and managed ...

execute strategic sales plans to build a robust pipeline of prospects and convert leads into long-term clients. Conduct market research to understand customer needs, industry trends, and competitive positioning. Cultivate relationships with key decision-makers at broadcasters, content owners, OTT platforms, and media companies. Collaborate with internal teams … sales effectiveness. Client Acquisition: Secure a targeted number of new logos (clients) per quarter. Sales Cycle Efficiency: Reduce average time-to-close through strategic engagement and negotiation. Market Penetration: Expand Encompass’s footprint in priority European markets and verticals. Customer Engagement: Increase the number of high-quality ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...