151 to 175 of 348 Permanent Customer Engagement Jobs

Lead Applications Engineer to take ownership of a growing applications engineering function within a highly technical, product-focused organisation. You will lead customer-facing engineering activities, drive application strategy, and work closely with engineering, sales, and marketing teams to support advanced electronic and technologies. About the Role: Lead, mentor … develop a growing applications engineering team supporting global customers Act as the escalation point for complex customer technical issues, working closely with sales, field applications, and engineering teams Provide technical support across existing product lines and oversee high-quality customer engagement Develop and implement processes to improve ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Consultant to join a growing digital transformation team delivering enterprise Microsoft solutions across multiple business areas. This role will suit someone with strong stakeholder engagement skills combined with hands-on D365 implementation and configuration experience. Responsibilities Deliver Dynamics 365 implementation and optimisation projects Gather business requirements and translate them … system upgrades, testing, and release management Work closely with technical and business teams throughout project lifecycles Skills Required Strong Dynamics 365 experience Experience across Customer Engagement (CE), CRM, or Finance & Operations Power Platform exposure (Power Automate, Power Apps) Microsoft ecosystem knowledge Requirements gathering and stakeholder management Data migration ...

plus bonus and on-call allowance On call rota – 1 week on/3 weeks off Experience in Windows/Linux, Networking, Infrastructure Support, Customer Engagement Who Are We? Our client is a leading engineering and technology company with a long-established reputation for delivering research and development … team of four, you’ll provide technical support, work closely with customers, suppliers and internal teams to deliver reliable service and maintain high customer satisfaction. The role requires strong IT infrastructure knowledge and familiarity with working with Defence customers and in secure environments. Responsibilities include: Deliver on-site maintenance ...

Quality Management & Feedback Management Senior Lead | Remote (UK) Peaple Talent is partnering with an innovative and rapidly growing CX technology consultancy that is transforming customer engagement through next-generation contact centre and AI-powered solutions. This is an exciting opportunity to join a business delivering large-scale enterprise … government transformation programmes, where you’ll play a pivotal role in shaping Quality Management and Voice of the Customer capabilities within a major NICE CXone deployment. We’re looking for an experienced QM & FM Senior Lead who thrives in complex transformation environments and is passionate about delivering customer ...

business transformation services. This is a client-facing role suited to someone who is highly engaging, commercially minded, and experienced in building strong customer relationships while driving professional services revenue. The successful candidate will be responsible for managing and growing key client accounts, acting as a trusted advisor … closing opportunities for professional services • Supporting clients on their digital transformation journey • Collaborating with internal delivery and technical teams • Driving account growth, retention, and customer satisfaction Key requirements: • Strong customer engagement and communication skills • Proven experience selling professional services or consultancy • Solid account management background with commercial ...

partner based D365 consultancy. This collaborative role is primarily office based in the Midlands, with potential for occasional home working/travel to customer site; project phase dependant. Role & Responsibilities Engaging in discovery/scoping sessions; analysing customer requirements Training users on solution and supporting system issues Documentation … understanding in manufacturing, supply chain or warehousing A fast learner, willing to pick up new skills and an adaptable skill set Strong communication/customer engagement skills written and verbal Benefits A unique, exciting opportunity to forge a career in the expanding MS Dynamics 365 channel Working within ...

security clearance – candidates without current clearance must be eligible and willing to undergo vetting. The Role You will take end-to-end ownership of customer-facing project delivery, managing scope, schedule, risk, and stakeholder relationships from award through to transition to service. With a growing pipeline of both live … high-visibility role working directly with senior leadership daily. Key Responsibilities Lead delivery of multiple concurrent projects to time, budget, and quality Manage customer engagement and project documentation throughout the lifecycle Identify and manage risk, contract deviations, and change Work cross-functionally with sales, engineering, and service management ...

Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart … valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment ...

attract and engage corporate businesses. Contribute to the optimisation of our commercial governance so that we continue to grow a commercially sustainable strategic customer base. Demonstrate strong stakeholder and relationship management skills. Responsible for the management and cleansing of your CRM tools (Salesforce). Stay fully informed of competitor … activity and impact on the channel. High levels of customer engagement – either face to face meetings, over the phone or emails – where you are to emulate G.Network’s core principles, USPs and brand. Qualifications Degree Qualified Experience within Business Sales. Experience is driving and navigating B2B deals where ...

drive consistency across markets, they’re looking for a Lead D365 CE Functional Consultant to take ownership of process design, solution quality, and stakeholder engagement across the programme. The role You’ll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape … adoption across different regions. What we’re ideally looking for: Strong hands‐on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence ...

System Engineer - (Patch Management) Location: London - E16, UK (Hybrid - Office, Customer Sites & Remote) Employment Type: Full-Time Reports To: Lead System Engineer ________________________________________ Role Overview We are seeking a skilled and proactive IT System Engineer to join our London-based infrastructure team. The successful candidate will be responsible … delivery of patch management services and the hands-on installation of updates, upgrades, patches, and hotfixes across enterprise environments. This role is both customer-facing and internally focused, requiring work at our London office, remote support, and on-site visits to Network Rail & TfL customer locations across Greater ...

Systems Technician to support both internal teams and external clients. This is a varied, hands-on role covering IT support, systems administration, onboarding, and customer engagement within a fast-paced operational environment. The successful candidate will play a key role in maintaining systems, supporting users, onboarding new clients … Service Desk, ensuring tickets are handled efficiently Support system administration, troubleshooting, and maintenance Onboard new clients, including system setup, data integration, and configuration Integrate customer platforms with internal systems Deliver system demonstrations and training to both internal users and customers Produce reports and analyse data using tools such ...

demand segmentation, inventory analysis, network optimization) to support process improvements. Support process improvements by maintaining documentation of recurring issues, solution gaps, and enhancement opportunities. Customer SaaS Onboarding Document business and conceptual solution requirements that can be aligned across global and local teams. Collect, interpret, and evaluate data, brainstorm solutions … recommendations Evaluate front-end solutions to ensure alignment with original data sources. Maintain use cases and new or updated technical process flows. Existing Customer Engagement Ensure data consistency, triage data/application issues, and communicate effectively to clients, Process Consultants, and Tech Team to identify a path forward ...

Market teams, responsible for shaping, selling, and demonstrating modern cloud and AI-led solutions for strategic customers. This is a highly customer-facing role spanning solution architecture, RFP ownership, PoC creation, and executive-level demonstrations, with a strong emphasis on AWS AI services and modern application architectures. Key Responsibilities … Customer Engagement & Pre-Sales Act as a trusted technical advisor, leading deep architectural discussions across cloud, data, and AI. Partner with sales and account teams to articulate AWS and AI offerings. Build strong relationships with senior customer architects, engineering leaders, and CIO/CTO stakeholders. Solution Architecture ...

will be in good hands. You will be responsible for selling an entire suite of legal SaaS and AI solutions predominantly into an existing customer base through cross-sell and upsell whilst also contributing some new business. This includes driving adoption of AI-powered solutions that help the customers … Level. About The Role: Build long-term business relationships, grow revenue, support retention and increase the footprint of the portfolio within each customer Develop the account strategy for each assigned customer, agree on prioritisation of opportunities with relevant sales and account management colleagues and take responsibility for driving ...

will be in good hands. You will be responsible for selling an entire suite of legal SaaS and AI solutions predominantly into an existing customer base through cross-sell and upsell whilst also contributing some new business. This includes driving adoption of AI-powered solutions that help the customers … Level. About The Role: Build long-term business relationships, grow revenue, support retention and increase the footprint of the portfolio within each customer Develop the account strategy for each assigned customer, agree on prioritisation of opportunities with relevant sales and account management colleagues and take responsibility for driving ...

defence sector customers, helping organisations modernise and transform through innovative technology strategies. This is a highly visible role where youll engage directly with senior customer stakeholders, partners, and internal leadership teams to shape strategic technology outcomes. Youll gain exposure to leading-edge technologies, complex enterprise environments, and some … Networking, Cloud, Datacentre, and Applications Produce and validate high-level architecture and solution design documentation Support pre-sales engagements, large-scale opportunities, and strategic customer programmes Engage with C-level executives and senior IT leadership teams, aligning solutions to broader business objectives Collaborate with vendors, partners, and internal SMEs ...

Manager, you will be at the forefront of this expansion, responsible for growing Ipsotek’s presence in the UK through a combination of direct customer engagement and proactive market development. The role combines hands‐on business development with partner‐led growth. You will work with existing Ipsotek customers … inbound leads alone. KEY RESPONSIBILITIES Take primary responsibility for a defined set of strategic accounts and drive account plans, stakeholder mapping, and weekly engagement cadence. Identify, recruit, and develop new partners (system integrators, consultants, primes, and specialist solution providers) to sell with and through. Build and progress consultative sales ...

efficient cloud-based contact centre solutions. The organisation specialises in leveraging modern technologies, including AI-driven capabilities, to help businesses optimise operations and enhance customer engagement. Location: United Kingdom (Hybrid Manchester/Sheffield/London or Remote Flexibility) Role Responsibilities Design and implement end-to-end Amazon Connect ...

redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect ...

with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

Marketing, and Software teams. The Role The CRM Manager will be responsible for managing, optimising, and evolving our HubSpot ecosystem to support revenue growth, customer engagement, and operational efficiency. This is a highly collaborative role, working closely with Sales, Marketing, and Software teams to ensure CRM is fully … internal systems and third-party tools Build and maintain dashboards and reports to provide actionable business insights Drive automation and process improvements across the customer lifecycle Ensure data integrity, governance, and best practice CRM usage across the organisation Act as the internal HubSpot expert, providing training and ongoing support ...