151 to 175 of 1,973 Permanent Customer Engagement Jobs

TechnicalProject Manager – Financial Services (AI-first)

Location
Greater London, England, United Kingdom
IntroductionJob Title: Technical Project ManagerDepartment: Professional Services and AI Value DeliveryReports To: Customer Engagement Manager/Portfolio ManagerTravel: Up to 25% for customer engagements at bank sitesAbout SymphonyAI Financial Services:SymphonyAI Financial Services is the global leader in AI-powered financial crime prevention. You can get further … projects spanning transaction monitoring, sanctions screening, KYC, and fraud, and act as the single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction. Key Responsibilities: Run Strong, Modern Project Management:Lead single-workstream or small multi-workstream projects within an existing customer engagement, typically ...

Technical Project Manager - Financial Services (AI-first)

Hiring Organisation
SymphonyAI
Location
London, UK
Employment Type
Full-time
IntroductionJob Title: Technical Project ManagerDepartment: Professional Services and AI Value DeliveryReports To: Customer Engagement Manager/Portfolio ManagerTravel: Up to 25% for customer engagements at bank sitesAbout SymphonyAI Financial Services: SymphonyAI Financial Services is the global leader in AI-powered financial crime prevention. We provide SensaAI … projects spanning transaction monitoring, sanctions screening, KYC, and fraud, and act as the single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction. Job DescriptionKey Responsibilities: Run Strong, Modern Project Management: Lead single-workstream or small multi-workstream projects within an existing customer engagement ...

Manager, Customer Support

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 60 K
Braze sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU’LL DOAs a Manager in our Global Customer Support team, you will play a crucial role in leading a local team of support agents committed to fostering strong post-sale technical relationships … indirectly manage team members and extend feedback across diverse areas of expertise. Additionally, you will serve as an escalation point for complex customer issues, ensuring exceptional customer satisfaction.WHAT YOU HAVE2-4 years of management experience in overseeing a technical support organization, preferably within a SaaS B2B environment.Proven track ...

Senior Manager Field Operations

Hiring Organisation
Foodhub
Location
United Kingdom
across multiple locations , ideally within EPOS, payments, hospitality technology, SaaS, or similar industries . Experience in managing teams, responsible for EPOS installations, on-site customer support, technical troubleshooting, equipment deployment, or supporting technology across multiple customer locations would be particularly relevant to Foodhub. What You'll Be Doing … Build trusted relationships with restaurant owners, managers and key stakeholders. Drive adoption and increased utilisation of Foodhub's products and services across the existing customer base. Identify operational improvements and implement best practices across the field team. Provide regular operational insights, trends and recommendations to senior leadership. Team Leadership ...

Sales Specialist - Enterprise

Hiring Organisation
SCC
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
identifying, developing, and closing sales opportunities related to enterprise solutions. This involves both growing existing accounts and acquiring new clients. • Owning the sales engagement strategy within your allocated regional client sets and to be able to clearly articulate SCC’s propositions. • Attaching and increasing Professional Services from in house … aligned with the client's long-term goals. This involves collaborating with technical teams to architect solutions that are scalable, reliable, and innovative. 5. Customer Relationship Management: • Building and maintaining strong relationships with client, acting as a trusted advisor, guiding clients through the selection and implementation of enterprise ...

Sales & Quotations Executive

Hiring Organisation
Redline Group Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal ...

Business Development Manager

Location
Glasgow, Scotland, United Kingdom
looking for a Business Development Manager to help grow our presence within the Nuclear and Hydro sectors by developing lasting customer relationships and identifying new business opportunities. This is a customer-facing role where you'll work with some of the industry's leading organisations, helping them overcome … accounts while proactively developing new business, collaborating with our engineering, commercial, and delivery teams to create solutions that add genuine value. From initial engagement through to long-term account development, you'll play a key role in driving revenue growth and strengthening ITI Group's position within the market. ...

Customer Success Manager II

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 45 K
passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.As a Customer Success Manager in our Scale team you will work closely with agile, technology-focused brands to help them realize value from their investment in Braze.What … shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with BrazeDrive customer advocacy by building strong customer relationships and creating mutual value for your customers and BrazeProactively analyze your customer product usage to identify opportunities ...

Adobe Experience Platform Architect

Hiring Organisation
Sanderson Recruitment
Location
East London, London, United Kingdom
Employment Type
Permanent
Salary
£500 - £501 per day
Overview We're looking for an experienced Adobe Experience Platform (AEP) Audience Manager to join a growing Customer Data & Activation team. This is a hands-on technical role focused on building, managing and optimising customer audiences within Adobe Experience Platform (AEP) and Real-Time Customer Data Platform … . Working across a modern Adobe MarTech ecosystem, you'll build audience solutions, manage customer identities and profiles, support data ingestion, and enable audience activation across digital and marketing channels. This role is ideal for professionals with experience in AEP, MarTech Engineering, Solution Architecture, CDPs, or Customer Data ...

Customer Success Manager

Hiring Organisation
HeartFlow
Location
London, United Kingdom
Salary
£ 60 K
cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 750,000 patients worldwide. Location: UKFunction: Customer SuccessEmployment Type: Permanent, full-timeReports to: EMEA LeaderRole OverviewThe Customer Success Manager is a senior clinical and operational leadership role responsible for driving … successful implementation, adoption, optimization, and long-term utilization of Heartflow solutions across the most complex and strategically important customer accounts in EMEA.This role combines advanced cardiac CT clinical applications expertise with senior-level implementation leadership. The Customer Success Manager acts as the primary clinical and operational authority ...

TM1 Consultant

Hiring Organisation
Able Consult
Location
Islington, Greater London, Clerkenwell, United Kingdom
Employment Type
Permanent
Salary
£57000 - £75000/annum
specialist IBM Planning Analytics consultancy is seeking an experienced consultant to join its fully remote team. This is a varied role combining customer engagement, technical delivery, solution enhancement and ongoing support across a portfolio of customer environments. Working as part of a small and collaborative team … project delivery and provide the technical expertise needed to support ongoing business needs. The Role You will be involved in a broad range of customer engagements, supporting organisations that are implementing, developing or enhancing IBM Planning Analytics solutions. The position combines technical development, customer interaction and project work ...

Pre Sales AI Consultant

Hiring Organisation
Kainos
Location
Belfast, Down, United Kingdom
Salary
£ 60 K
part of something bigger.The purpose of a Pre Sales AI Consultant is to shape and communicate credible AI-enabled solutions that address customer problems, support responsible AI adoption and help win deliverable work. A Pre Sales AI Consultant helps customers understand where artificial intelligence, data and digital services … Kainos can confidently deliver. Working across the sales lifecycle, the role partners with Sales, Bid, AI/Data, Architecture and Delivery specialists to understand customer needs, shape credible AI-led propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs ...

Pre Sales AI Consultant

Hiring Organisation
Kainos
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
part of something bigger.The purpose of a Pre Sales AI Consultant is to shape and communicate credible AI-enabled solutions that address customer problems, support responsible AI adoption and help win deliverable work. A Pre Sales AI Consultant helps customers understand where artificial intelligence, data and digital services … Kainos can confidently deliver. Working across the sales lifecycle, the role partners with Sales, Bid, AI/Data, Architecture and Delivery specialists to understand customer needs, shape credible AI-led propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs ...

Principal Business Development Manager, ProServe ACDC

Location
Greater London, England, United Kingdom
managing deal cycles end to end. You will remain engaged in sales to delivery handover to ensure that we are delivering the agreed customer business outcomes as outlined in the PSO. The Amazon Web Services (AWS) Professional Services (ProServe) ACDC team is seeking a dynamic Business Development Manager … managing deal cycles end to end. You will remain engaged in sales to delivery handover to ensure that we are delivering the agreed customer business outcomes as outlined in the PSO. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple ...

Principal Business Development Manager, ProServe ACDC

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 80 K
managing deal cycles end to end. You will remain engaged in sales to delivery handover to ensure that we are delivering the agreed customer business outcomes as outlined in the PSO. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple … pricing, go-to-market, pan-Amazon, and other strategic relationships. The ProServe ACDC Business Development Manager will be expected to collaborate with AWS Strategic Customer Engagement (SCE) teams, ProServe Account Executives, Delivery Consultants and Account Teams to drive customer success and business growth. This is a fast ...

Customer Success Manager

Location
Bracknell, England, United Kingdom
Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for an experienced Customer Success Manager to join the team at our head office in Bracknell, Berkshire. … This is a customer‐facing role focused on helping customers maximise the value of their Content Guru solutions, identifying opportunities to improve their customer and user experience, and supporting long‐term retention and growth. Working closely with customers and teams across Content Guru, you'll combine your expertise ...

Strategic Customer Success Manager

Hiring Organisation
MFK Recruitment
Location
United Kingdom
Strategic Customer Success Manager Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free testing platform … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

Strategic Customer Success Manager

Location
Greater London, England, United Kingdom
Strategic Customer Success Manager Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free testing platform … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

Strategic Customer Success Manager

Hiring Organisation
MFK Recruitment Ltd
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

SAP Order to Cash Consultant, Senior Associate

Hiring Organisation
PwC
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
LevelSenior AssociateJob Description & SummaryThe OpportunityAs a SAP Order to Cash Consultant, Senior Associate, you will play a pivotal role in helping clients optimize their customer relationship management processes within our SAP practice. You will analyze client requirements, implement CRM software solutions, and provide training and support for seamless integration … firm's code of conduct and independence requirements, all while fostering a culture of continuous improvement and innovation.Responsibilities- Analyzing client requirements to implement SAP Customer Relationship Management (CRM) solutions effectively- Managing the integration and utilization of SAP CRM applications to optimize customer relationship processes- Providing training and support ...

Senior Solutions Architect, AWS Private Equity

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 80 K
have the opportunity to present publicly at AWS conferences and industry events.The ideal candidate will possess a technical background that enables them to drive customer engagement with business, finance or IT executives at the highest levels of our PE customers. You will have experience working with complex … Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity is delivered within agreed … needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support ...

Account Success Manager

Location
Reading, England, United Kingdom
proudly maintaining headquarters in New Zealand. Role The Account Success Manager (ASM)plays a pivotal role in transforming customers from sales into long-term customer success. The mantra for the role is ‘users and usage’ and at its core that is about optimizing the number and proficiency of happy … assigned accounts, the ASM acts as a strategic liaison between Seequent, the Bentley Account Manager, the account team and the customer. They coordinate customer interactions to ensure alignment across departments, including technical support team, to drive positive outcomes. ASMs develop a deep understanding of the customer, their business ...

Salesforce Marketing Cloud - Senior Principal

Location
Manchester, England, United Kingdom
Salesforce I Marketing Cloud , SFMC , Marketing Automation , Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … deep platform expertise with consulting leadership, client delivery and commercial growth. You’ll play a key role in helping our clients transform their marketing, customer engagement and personalisation capabilities using Salesforce Marketing Cloud and the wider Salesforce Customer 360 platform. You’ll work closely with client stakeholders ...

Salesforce Marketing Cloud - Senior Principal

Location
Greater London, England, United Kingdom
Salesforce I Marketing Cloud , SFMC , Marketing Automation , Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … deep platform expertise with consulting leadership, client delivery and commercial growth. You’ll play a key role in helping our clients transform their marketing, customer engagement and personalisation capabilities using Salesforce Marketing Cloud and the wider Salesforce Customer 360 platform. You’ll work closely with client stakeholders ...