176 to 200 of 1,974 Permanent Customer Engagement Jobs

Associate Director, Campaign Orchestration (EU/INTL)

Location
City Of London, England, United Kingdom
serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information. Brief Description At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviours. Through this work, we enable teams to better understand patients, caregivers … HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Associate Director, Campaign Orchestration (EU/International) enables scalable, coordinated omnichannel engagement by translating customer strategies into personalized, orchestrated interactions across channels and moments ...

Associate Director, Campaign Orchestration (EU/INTL)

Location
Greater London, England, United Kingdom
Brief Description: At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver … timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Associate Director, Campaign Orchestration (EU/International) enables scalable, coordinated omnichannel engagement by translating customer strategies into personalized, orchestrated interactions across channels and moments of the care journey. This role reports ...

Life Sciences Sales Manager Europe C&E

Hiring Organisation
Honeywell
Location
United Kingdom
Salary
£ 60 K
strong focus on value-based selling, ROI, and business outcomes, you'll leverage internal teams to deliver impactful solutions while staying ahead of customer needs, tech trends, and the competitive landscape. This is an exciting opportunity to directly fuel growth and innovation in a dynamic, fast-paced environment.Are … Central and Eastern Europe. You will be driven to achieve exceptional business growth leading a team of experienced Account Executives, Inside Sales representatives and Customer Engagement managers targeting both new customer & existing strategic accounts. You must be technically savvy, have a high level of business acumen ...

Senior Customer Success Consultant, EMEA

Location
United Kingdom
## Senior Customer Success Consultant, EMEASolicitarlocations: Remote, United Kingdomtime type: Full timeposted on: Publicado hoyjob requisition id: 19040475TransUnion's Job Applicant Privacy Notice**Team Overview**The Customer Success team within TransUnion's Global Fraud Solutions business is responsible for driving customer adoption, operational excellence, and long-term … serves as a trusted partner to strategic customers, helping them maximize the effectiveness of TransUnion's products while supporting business growth, fraud prevention, and customer success outcomes. This role reports into the Customer Experience Manager.This is a hybrid position and involves regular performance of job responsibilities virtually ...

Director, Customer Engineering

Location
Greater London, England, United Kingdom
Build, develop, and scale a multi-team Customer Engineering organization across levels and geographies Hire and develop front-line managers, create succession plans, and maintain high technical and commercial talent standards Own the CE number for a region, segment, or domain Lead forecasting, pipeline reviews, win/loss analysis … strategic account planning Drive new business acquisition, retention, expansion, and platform consumption targets Shape Customer Engineering partnerships with Sales, Customer Experience, Professional Services, and Product Define territory and account strategies and allocate coverage models Coach managers on deal strategy, people development, technical architecture review, and executive communication Build ...

Salesforce Marketing Cloud - Senior Principal

Location
United Kingdom
Salesforce I Marketing Cloud | SFMC | Marketing Automation | Customer 360 Location: - London/Manchester office with Hybrid working Slalom is a global, human-centric business and technology consulting firm. We specialise in partnering with organisations that aspire to excellence, helping them tackle complex challenges and achieve transformative results through strategy … deep platform expertise with consulting leadership, client delivery and commercial growth. You’ll play a key role in helping our clients transform their marketing, customer engagement and personalisation capabilities using Salesforce Marketing Cloud and the wider Salesforce Customer 360 platform. You’ll work closely with client stakeholders ...

Customer Relationship Executive

Hiring Organisation
X-On Health
Location
Basingstoke, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Senior Manager, Customer Success Engineering

Location
Greater London, England, United Kingdom
Senior Manager, Customer Success Engineering London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience … fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role The Senior Manager, Customer Success Engineering leads a team of Customer Success Engineers responsible for driving measurable customer outcomes acrossVeeamData Platform. This role balances strategic planning ...

Internal Sales Engineer

Hiring Organisation
ACS Performance
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£45,000
Internal Sales Engineer Location: Bedfordshire Working Pattern: Predominantly office-based, with occasional UK travel for customer visits, exhibitions and industry events. The Opportunity An exciting opportunity has arisen for a technically minded and commercially focused Internal Sales Engineer to join a growing team within the engineering and technology sector. … This is a varied role combining technical sales, customer engagement, lead qualification, business development and marketing support . It would suit someone with an engineering or technical background who enjoys working with customers and is interested in developing their career within technical sales. ...

Customer Engagement Manager

Location
Greater London, England, United Kingdom
About The Role We are looking for an Engagement Manager who will own and drive the successful delivery of our most complex enterprise implementations from kickoff through go-live and handoff to Customer Success. You are the strategic quarterback for high-stakes, multi-stakeholder projects where technical complexity … high-growth SaaS environments, thrive in ambiguity, can earn trust with both engineers and executives, and believe that exceptional delivery is the foundation of customer success, this role is for you. What You Will Do Enterprise Project Leadership & Delivery Ownership Own end-to-end delivery of complex enterprise implementations ...

Customer Success Manager, Risk Solutions

Location
Reading, England, United Kingdom
customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team! Role As a Customer Success Manager within Risk Solutions, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio … Customers. Our goal is to protect and grow the revenue in our existing customer portfolio. As a CSM, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement. You will lead our customers to their desired outcomes ...

Director, SaaS Migration Program Execution

Location
Greater London, England, United Kingdom
Role Summary**The **Director, SaaS Migration Program Execution**, will be responsible for overseeing the entire migration process for **Wolters Kluwer CCH Tagetik’s existing customer base**. This position will own the transition from legacy deployment and commercial models to the strategic cloud platform and the latest packaging … commercial and technical migration for on-premise customers.This role is accountable for converting migration strategy into operational execution, coordinating cross-functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product.The position requires a highly hands-on leader capable of driving customer migrations at scale ...

Assistant Vice President - CRM / Commercial

Hiring Organisation
Henderson Scott
Location
Hampshire, England, United Kingdom
Assistant Vice President will lead the strategy and execution to maximise customer lifetime value through personalised, orchestrated and data driven customer engagement. Working across marketing, sales, service, data and technology, they will use Salesforce as the organisation’s CRM to create a connected view of the customer and deliver relevant experiences throughout the customer lifecycle. Key Responsibilities Develop and lead the customer engagement and lifecycle strategy, focused on retention, growth, loyalty and lifetime value. Leverage customer data, analytics and segmentation to identify opportunities and drive personalised engagement. Design and orchestrate cross-channel ...

CRM Executive

Hiring Organisation
MVF Global
Location
London, United Kingdom
Salary
£ 70 K
Customer Engagement teamThe Customer Engagement (CE) function is responsible for the full post-sign-up experience for millions of MVF customers. Using email, SMS, WhatsApp, Solutions Advisor conversations and orchestration across all of these, we maximise the value MVF generates per customer while improving … Email, SMS, WhatsApp and lifecycle orchestration exist to support, prepare customers for and follow up from those conversations. We are building three defensible capabilities: Customer Lifecycle Intelligence, Lifecycle Journey Orchestration, and Human + AI Solutions Advice.The CRM Lifecycle Exec sits within the CRM execution track of this function — distinct ...

Technical Product Manager

Hiring Organisation
Leonardo DRS
Location
United Kingdom
Salary
£ 60 K
shape the future direction of products that support national security and critical services? At Leonardo UK, our Technical Product Managers provide the link between customer needs, operational outcomes and engineering delivery. They are responsible for defining product direction, maintaining roadmaps and ensuring products continue to deliver value throughout their … Technical Product ManagerDerive and deliver the UK MCX Product Strategy, working with the UK Cyber Divisions CTO and VP Capability.Lead on UK customer engagement related to MCX product opportunities supported by relevant sales experts.Balance customer demand, technical debt, supportability, risk and enhancement opportunities when making product decisions.Work ...

CRM Executive

Hiring Organisation
MVF Global
Location
London, UK
Employment Type
Full-time
Customer Engagement teamThe Customer Engagement (CE) function is responsible for the full post-sign-up experience for millions of MVF customers. Using email, SMS, WhatsApp, Solutions Advisor conversations and orchestration across all of these, we maximise the value MVF generates per customer while improving … Email, SMS, WhatsApp and lifecycle orchestration exist to support, prepare customers for and follow up from those conversations. We are building three defensible capabilities: Customer Lifecycle Intelligence, Lifecycle Journey Orchestration, and Human + AI Solutions Advice. The CRM Lifecycle Exec sits within the CRM execution track of this function ...

Enterprise Customer Success Leader | Growth & Retention

Location
United Kingdom
Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The Role, In a Nutshell The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives … across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus ...

Senior ProServe Account Executive — Media & Entertainment, UKI Professional Services

Location
Greater London, England, United Kingdom
broadcasting, and content creation sectors in transformative projects involving Data and AI Strategy, Migrations, and Modernisation. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer facing relationship owner you’ll be primarily … focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW’s. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business ...

Customer Services Associate (Saas Adoption)

Hiring Organisation
IRIS
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

Application Specialist- PAS

Hiring Organisation
Intersystems
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 80 K
successful, standard and timely manner. The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal ...

OSINT PreSales Lead

Location
Greater London, England, United Kingdom
growth. Role Overview We areseekinga dynamic and technically astute leader to build and lead ourPre-Salesfunction. This role will be pivotal in driving customer engagement, shaping solution strategies, and partnering with our account teams to win new business. The ideal candidate will combine deep domainexpertisewith commercial acumen … high-performing team of solution consultants and technical pre-sales specialists. - Define the structure, processes, and success metrics for the pre-sales function. Customer Engagement & Solutioning: - Lead customer discovery sessions to understand mission needs and translate them into tailored solution proposals. - Deliver compelling product demonstrations, proof ...

Strategic Account Technology Strategist, Financial Services

Location
City of Westminster, England, United Kingdom
ecosystem, and aligning technology investments to business value. The ATS operates at board, executive, and technology leadership levels to help customers reinvent employee experiences, customer engagement, business processes and innovation through AI, cloud and security., Customer Outcome Leadership Define and own measurable business outcomes with customer executives. Build transformation roadmaps anchored on business value, not technology deployment. Drive realization of customer outcomes through adoption, governance, and execution. Frontier Transformation Leadership Lead customer frontier transformation conversations across AI, agents, data and security. Develop multi-horizon transformation plans with executive stakeholders. Position Microsoft ...

Adobe Campaign Consultant

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Part-Time
Salary
£400.00 - £440.00 per day
dayThis is an opportunity to join a major digital subscription business at a pivotal time. You'll play a key role in delivering customer communications related to upcoming regulatory changes while helping shape the future of the organisation's CRM capability through a comprehensive marketing technology review. The Company … They are a well-established consumer-focused organisation with a large digital customer base and a strong subscription offering. Their marketing team is investing in customer engagement, retention, and CRM transformation to enhance customer experiences across multiple channels. This contract will sit within a collaborative marketing ...

Technology Partnerships Manager – EMEA

Location
Greater London, England, United Kingdom
About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array … focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. ...

Account Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior-level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high-value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well-suited for a commercially ...