176 to 200 of 830 Permanent Customer Engagement Jobs

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance the … play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel More ❯

that’s on a mission to transform the way consumers manage, understand, and interact with insurance, making it smarter, simpler, and more human. With huge investment in their digital customer experience, CRM is right at the heart of the strategy. We’re now looking for a Technical CRM Manager with strong Salesforce Marketing Cloud (SFMC) experience to join their … expanding CRM function. This is a hands-on role where you’ll help deliver personalised, multi-channel customer engagement at scale, shaping automated journeys that support acquisition, activation, retention, and long-term loyalty. You’ll work closely with CRM strategists, product managers, engineers, and data teams – teaming up with an internal SFMC Engineer to build campaigns, enhance the … play a key role in building and maintaining their Salesforce Marketing Cloud setup. You’ll be responsible for developing and implementing automation, segmentation, and CRM strategies that drive smarter engagement throughout the customer lifecycle. Working cross-functionally with Product, Engineering, Analytics, Marketing and Sales teams, you’ll configure and optimise the platform, co-develop and execute multi-channel More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

fully integrated function within the business. We have built an inclusive and diverse team that operates across 4 layers of the Business: Back End Systems and Engineering; Platforms; Marketing; Customer Service. Our in-house team of over 100 Digital experts are augmented with expertise from partners across the globe to deliver the very best in Retail Technology with a … to future proof both our infrastructure and our thought leadership to put Technology at the heart of our Global Growth Strategy. The Role We are seeking a strategic and customer-centric CRM Manager with proven experience to join our dynamic team. Our key focus is to increase frequency and lifetime value by leveraging customer insight and trends to … leader with strong CRM expertise, the ability to balance strategic retention goals with day-to-day trade demands, and a passion for data-driven insight. Requirements Develop informed strategic customer-focused initiatives to drive retention goals forward, while managing operational campaign delivery seamlessly Utilise CRM analytics platforms to monitor campaign performance, track key retention KPIs, and present strategic insights More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯

Are you a visionary SAP CX leader ready to shape the future of customer engagement? Join us as SAP CX Solutions Manager and lead the development and evolution of our cutting-edge Single View of Customer (SVC) platform for a prestigious brand. In this strategic role, you’ll combine technical expertise with leadership to drive the integration … and performance of SAP Customer Experience cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross … functional collaboration Drive innovation and continuous improvement Required Skills Deep experience with SAP CX tools: Customer Data Cloud, CDP, Cloud for Customer, Emarsys Strong background in architecture, technical design, and large-scale IT delivery Expertise in web technologies, security, performance, and high availability Agile methodology proficiency (Scrum, Kanban); tools like Jira or Azure DevOps Excellent communication and stakeholder More ❯

experiences. Our Cloud Infrastructure Services (CIS) practice enables organizations to modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and … other regions. To lead this strategic engagement, we are seeking a highly experienced Technical Delivery Manager (Senior Delivery Director) to be the overall owner of delivery, governance, and customer relationship. Role Overview The Technical Delivery Manager (Delivery Director) will lead global delivery operations across ~20 technical service towers, ensure contractual commitments are achieved, and build a strong customer partnership. This role will directly engage with the customer’s Cloud & Infrastructure Head and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across More ❯

experiences. Our Cloud Infrastructure Services (CIS) practice enables organizations to modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and … other regions. To lead this strategic engagement, we are seeking a highly experienced Technical Delivery Manager (Senior Delivery Director) to be the overall owner of delivery, governance, and customer relationship. Role Overview The Technical Delivery Manager (Delivery Director) will lead global delivery operations across ~20 technical service towers, ensure contractual commitments are achieved, and build a strong customer partnership. This role will directly engage with the customer’s Cloud & Infrastructure Head and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across More ❯

experiences. Our Cloud Infrastructure Services (CIS) practice enables organizations to modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and … other regions. To lead this strategic engagement, we are seeking a highly experienced Technical Delivery Manager (Senior Delivery Director) to be the overall owner of delivery, governance, and customer relationship. Role Overview The Technical Delivery Manager (Delivery Director) will lead global delivery operations across ~20 technical service towers, ensure contractual commitments are achieved, and build a strong customer partnership. This role will directly engage with the customer’s Cloud & Infrastructure Head and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across More ❯

experiences. Our Cloud Infrastructure Services (CIS) practice enables organizations to modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and … other regions. To lead this strategic engagement, we are seeking a highly experienced Technical Delivery Manager (Senior Delivery Director) to be the overall owner of delivery, governance, and customer relationship. Role Overview The Technical Delivery Manager (Delivery Director) will lead global delivery operations across ~20 technical service towers, ensure contractual commitments are achieved, and build a strong customer partnership. This role will directly engage with the customer’s Cloud & Infrastructure Head and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across More ❯

experiences. Our Cloud Infrastructure Services (CIS) practice enables organizations to modernize, optimize, and securely manage IT operations at scale. We are engaged with a prestigious UK-based Financial Services customer on one of the largest Cloud Infrastructure Operations, Application Management, and Cloud Engineering programs, supported by a 300+ member global delivery team operating across the UK, India, USA, and … other regions. To lead this strategic engagement, we are seeking a highly experienced Technical Delivery Manager (Senior Delivery Director) to be the overall owner of delivery, governance, and customer relationship. Role Overview The Technical Delivery Manager (Delivery Director) will lead global delivery operations across ~20 technical service towers, ensure contractual commitments are achieved, and build a strong customer partnership. This role will directly engage with the customer’s Cloud & Infrastructure Head and senior leadership, while working closely with UST UK and CIS global leadership teams. Key Responsibilities Delivery Ownership: Lead the end-to-end delivery of Cloud Infrastructure Operations, Application Management, and Cloud Engineering services. Ensure all SLAs, KPIs, and contractual deliverables are met across More ❯

Developer. The ideal candidate will be skilled and experienced in Microsofts Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse. Responsibilities: Expertise in Dynamics 365 Customer Engagement Dynamics 365 Customer Service module. Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. Aid in the requirements gathering, fit-gap analysis, design, configuration … support after-hours work as needed. Required/Desired Skills Experience as a D365 Technical Lead Required - 5 Years Experience with creating and managing of solution using Dynamics 365 Customer Service. Required - 8 Years Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365 Required - 8 Years Custom development experience using .NET, JavaScript and More ❯

for driving all aspects of marketing and events that engage, attract, and convert end-user customers. This is a unique opportunity to shape and grow a new direct-to- customer strategy (GT Time),working closely with Sales and Product teams to deliver powerful, measurable results. The successful candidate will thrive on connecting directly with customers and creating compelling marketing … time clocks and the compliance advantages of our solution. Develop and execute marketing strategies aimed at end-user acquisition and engagement. Plan and manage events such as exhibitions and customer workshops, from concept to delivery. Create high-impact marketing content that resonates with HR, operations, and IT professionals at organisations using Oracle, SAP, and Workday HCM systems, including whitepapers … studies, and landing pages. Manage and grow our direct communication channels, including website,email newsletters, and social media. Design and implement lead nurturing programs to guide prospects through the customer journey. Collaborate with the Sales team to support customer-focused initiatives and ensure marketing aligns with sales goals. Measure, report, and optimise marketing performance to continuously improve ROI. More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all in one customer experience and data platform (CXDP) that empowers marketing teams to exceed … customer expectations with highly personalized cross channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email … integral to our global operations, responsible for providing clear, actionable legal advice. Your responsibilities will include: Commercial Contracts: Drafting, reviewing, and negotiating a wide range of commercial agreements, including customer SaaS agreements, data processing agreements (DPAs), supplier contracts, partnership agreements, and NDAs. Legal Advice: Acting as a trusted advisor to the business, providing pragmatic legal advice on various matters. More ❯

data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges. Job purpose As the Customer Success Manager, you will play a key role in building strong relationships with customers across our Defence Industry customer base, ensuring they gain maximum value from Janes' content … data, and services. This customer-facing position is pivotal in supporting customer success, driving revenue retention, and identifying growth opportunities. The Customer Success Manager will be responsible for educating our customers to understand new opportunities and ways of working. This role offers an opportunity to make a meaningful impact in supporting and shaping the success of our … maintain an engaged user community. Undertake end user community surveys following up on actions required to ensure training meets and enhances customers' expectations of Janes. Develop creative strategies for customer engagement, including case studies, scenario modelling for sharing best practice. Partner with the Sales team to identify and capture new business opportunities, building on Janes' reputation for excellence. More ❯

Job Title Senior Data Scientist Customer Data Location London hybrid working (2/3 days in City offices) Salary To c£75,000 negotiable DoE Job Reference J13020 POSITION OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with … a strong focus on customer engagement and data-driven innovation, is looking for an experienced and motivated Data Scientist to join their growing analytics team. This is a fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. The Role As a Data Scientist, you'll use … your technical expertise and curiosity to uncover insights that inform key business decisions. Your day-to-day responsibilities will include: Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life events and brand engagement. Partnering closely with CRM, marketing, engineering, and data teams to design scalable, data-led solutions that deliver measurable results. Applying best More ❯

Overview Senior Data Scientist - Customer Data Location: London hybrid working (2/3 days in City offices) Salary: To c£75,000 negotiable DoE Job Reference: J13020 We are partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with a strong focus on customer engagement … fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. Responsibilities Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life events and brand engagement. Partnering closely with CRM, marketing, engineering, and data teams to design scalable, data-led solutions that deliver measurable results. … business challenges. Contributing to the development of robust MLOps processes for deployment, monitoring, and retraining of models. About You/Qualifications Proven experience as a Data Scientist, ideally within customer analytics, marketing, or CRM environments. Strong coding skills in Python, with deep familiarity across ML and data libraries (pandas, numpy, scipy, scikit-learn, tensorflow, pytorch). A broad understanding More ❯

with a tech focused consultancy business in Bristol looking to recruit a Technical Account Manager. In this position, the successful candidate will be the single point of contact, driving customer-centric relationships and grow sales within their accounts. Key Responsibilities: Take ownership of building strong, enduring, and profitable customer relationships, including handling escalation issues appropriately. Coordinate communications and … activities with both internal departments and external parties. Guarantee that each client has a clearly defined and robust account development plan tailored to their needs. Build collaborative, strategic customer relationships based on mutual value and trust. Gain deep insights into each customer’s specific business requirements. Expand existing accounts and increase profitability though thoughtful growth strategies. Leverage our … clients’ services to consistently deliver high-quality, customer-focused experiences. Create and evolve key customer engagement strategies and manage the lifecycle of customer contracts. Spot emerging trends and potential business opportunities within client accounts. Possess a comprehensive grasp of contractual elements and commercial frameworks. Represent our client professionally in the market and internally, reflecting their values More ❯

with a tech focused consultancy business in Bristol looking to recruit a Technical Account Manager. In this position, the successful candidate will be the single point of contact, driving customer-centric relationships and grow sales within their accounts. Key Responsibilities: Take ownership of building strong, enduring, and profitable customer relationships, including handling escalation issues appropriately. Coordinate communications and … activities with both internal departments and external parties. Guarantee that each client has a clearly defined and robust account development plan tailored to their needs. Build collaborative, strategic customer relationships based on mutual value and trust. Gain deep insights into each customer’s specific business requirements. Expand existing accounts and increase profitability though thoughtful growth strategies. Leverage our … clients’ services to consistently deliver high-quality, customer-focused experiences. Create and evolve key customer engagement strategies and manage the lifecycle of customer contracts. Spot emerging trends and potential business opportunities within client accounts. Possess a comprehensive grasp of contractual elements and commercial frameworks. Represent our client professionally in the market and internally, reflecting their values More ❯

with a tech focused consultancy business in Bristol looking to recruit a Technical Account Manager. In this position, the successful candidate will be the single point of contact, driving customer-centric relationships and grow sales within their accounts. Key Responsibilities: Take ownership of building strong, enduring, and profitable customer relationships, including handling escalation issues appropriately. Coordinate communications and … activities with both internal departments and external parties. Guarantee that each client has a clearly defined and robust account development plan tailored to their needs. Build collaborative, strategic customer relationships based on mutual value and trust. Gain deep insights into each customer’s specific business requirements. Expand existing accounts and increase profitability though thoughtful growth strategies. Leverage our … clients’ services to consistently deliver high-quality, customer-focused experiences. Create and evolve key customer engagement strategies and manage the lifecycle of customer contracts. Spot emerging trends and potential business opportunities within client accounts. Possess a comprehensive grasp of contractual elements and commercial frameworks. Represent our client professionally in the market and internally, reflecting their values More ❯