201 to 225 of 959 Permanent Customer Engagement Jobs

is strong-and the scale is unreal. We're now reimagining just how much further we can take it. We're redesigning our growth engine-faster, smarter, and more customer-obsessed than ever. Fewer layers. Sharper strategy. Disciplined execution. A bias for action. We're looking for bold operators and builders ready to run at this opportunity, shape the … future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape and deliver high-impact CRM programs that improve retention, engagement, and … you're someone who can jump from HTML QA to campaign analysis to audience logic without blinking-and who cares deeply about getting the right message to the right customer at the right time-this is your seat. What You'll Do Plan, execute, and optimize CRM campaigns across Email, SMS, and Push channels-aligned to lifecycle stages, regional More ❯

a variety of exciting projects in a collaborative and supportive team environment? Join our clients award-winning marketing services company based in Leicestershire, where your work will power innovative customer engagement solutions for top brands. We're looking for a full-stack web developer who is eager to take ownership of their code, contribute to meaningful projects, and … A genuine interest in building user-focused solutions using the latest web technologies Why Join? Be part of an innovative company with a proven track record in marketing and customer engagement Work on diverse and challenging projects that make a real impact Enjoy a mix of in-office collaboration and remote flexibility Friendly, supportive team culture with opportunities More ❯

as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity … capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional … gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical More ❯

Description Workstream Lead The Role The Workstream Lead is accountable for delivery of one or more interdependent and mission critical change project deliveries leading to a coherent customer outcome. They deliver on behalf of the Senior Programme Manager to the customer and will have significant customer engagement with the associated authority to discuss and present issues … and resolutions to the customer as well as briefing on change progress. You will be self-motivated and be able to work autonomously and within a team to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and … to ensure on time delivery. Creation, maintenance and tracking of schedules and the timelines associated with delivery including any critical milestones. Reports and returns as required by programme governance Customer engagement, relationship management and the engagement of other stakeholders as required to deliver the workstream. Risk management of the workstream. Act as Subcontract Project Manager as required More ❯

leverage your deep technical expertise to architect, integrate, and support sophisticated solutions, ensuring our partners achieve unparalleled success. Your insights will directly influence our product roadmap and enhance the customer journey from initial engagement through long-term adoption. If you are a solutions-driven engineer with a passion for innovation and a knack for translating complex technical concepts … into tangible value, we encourage you to connect with us. Key Responsibilities: Strategic Customer Engagement: Act as a trusted technical advisor, leading discovery sessions to deeply understand customer requirements, challenges, and objectives. Provide expert guidance on product usage, best practices, and custom integration strategies. Technical Solution Design & Delivery: Architect and deliver compelling technical presentations, demonstrations, and proof … teams to develop robust technical proposals, solution architectures, and implementation strategies that showcase the full potential of our platform. Hands-on Integration & Development: Write production-quality code to facilitate customer API integrations and develop custom tooling for seamless interoperability. Proactively diagnose and troubleshoot complex technical issues, providing timely and effective resolutions. Product & API Enhancement: Collaborate closely with engineering and More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed … customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email … execute delivery plans based on identified risks and priorities. Continuous Improvement Identify and propose improvements based on integration experience. Recommend scalable enhancements to finance operations across the group. Stakeholder Engagement & Handover Work closely with the CFO and Group Finance Director to align transformation efforts with company strategy. Collaborate with global finance teams to ensure adoption and sustainability of new More ❯

are looking for a talented Senior CRM Executive to join our marketing team and work alongside our funding managers, playing a crucial role in driving targeted campaigns and CRM engagement strategies. J ob overview At Swoop, we prioritise data-driven decision-making to optimise our marketing strategies and deliver exceptional customer experiences. As the Senior CRM Executive will … building close relationships with internal teams including; funding managers, growth team, data team, CRM team, operations, and other product areas. This role plays a pivotal part in shaping our customer engagement strategies through data insights, directly influencing our growth trajectory. You will be instrumental in creating and executing effective content-driven campaigns to ultimately drive registrations, re-engagement … there will be an emphasis on targeted, data-driven email marketing, you will also be encouraged to laterally and work with the global marketing team to deliver wider re-engagement initiatives. Responsibilities Content strategy and development Develop and execute a content strategy aligned with the objectives of the global marketing team alongside the various finance product areas - with data More ❯

specific go to market strategies and plays, and engage with senior financial services leaders to expand Appian's presence in the market. This role has a significant strategic and customer-centric focus - you'll help shape go-to-market plans and ensure our offerings align with key industry trends and client needs. Travel: Approximately 40% travel is required to … client sites and industry events. Locations: Eligible base locations include the United States, United Kingdom (London), Germany (Frankfurt), Switzerland (Zurich), or Spain (Madrid). Key Responsibilities Client Engagement & Evangelism : Spend substantial time with Financial Services clients to identify opportunities for Appian's AI in Process automation software. Evangelize new use cases, provide strategic guidance on digital transformation, and serve … as a trusted advisor. You will also coach internal teams (Account Executives, Customer Engagement PoDs, Customer Success) on industry strategy and client engagement best practices. Thought Leadership & Market Awareness : Design and support programs with Account Executives to penetrate new target accounts. Deliver thought leadership content (e.g. webinars, whitepapers, conference presentations) that generates prospect interest and raises More ❯

About the role The Director of Project Management will be responsible for leading and growing a multi-disciplinary/multi-skilled team of customer facing Implementation Programme and Project Managers across the UK and Kochi. These programme and project managers are responsible for the successful implementation of Zellis' solutions and services on stand-alone engagements or as part of … a wider project team, and whilst focussed on solutions and systems delivery, support other customer engagements including management consultancy, BI and analytics and sales/commercial growth. They will be an extremely strong people leader who will be accountable for building a centre of excellence in the UK and Kochi for programme and project management. They will own developing … leading role in transformation, by creating and developing new and improved approaches to Implementation and working across Zellis (especially with Zellis Product and IT teams) to automate and accelerate customer delivery whilst not losing sight of quality and customer success criteria. They will help embed change for new tools and ways of working and will accelerate the adoption More ❯

About the role The Director of Project Management will be responsible for leading and growing a multi-disciplinary/multi-skilled team of customer facing Implementation Programme and Project Managers across the UK and Kochi. These programme and project managers are responsible for the successful implementation of Zellis' solutions and services on stand-alone engagements or as part of … a wider project team, and whilst focussed on solutions and systems delivery, support other customer engagements including management consultancy, BI and analytics and sales/commercial growth. They will be an extremely strong people leader who will be accountable for building a centre of excellence in the UK and Kochi for programme and project management. They will own developing … leading role in transformation, by creating and developing new and improved approaches to Implementation and working across Zellis (especially with Zellis Product and IT teams) to automate and accelerate customer delivery whilst not losing sight of quality and customer success criteria. They will help embed change for new tools and ways of working and will accelerate the adoption More ❯

spend products and services, fully managed on our platforms. We are looking for a leader to manage a team of eCommerce Managers to develop testing strategies aimed at optimizing engagement, user experience, and incremental value. Responsibilities include owning and executing the website and app trading plans for multiple B2C categories and B2B partners to drive revenue, margin, and customer engagement/acquisition. You will strategize with the Merchandising Lead to manage product and category merchandising, pricing, and promotions to maximize sales performance. You will define, develop, and execute the online trading calendar, working closely with Marketing, Merchandising, Category, Data, and Digital teams. Additionally, you will analyze customer behavior, sales data, and marketing activities to optimize traffic … and conversion rates. Focusing on personalization, you will work with CX, Marketing, and Product teams to enhance the end-to-end customer journey. You will also leverage data insights and digital KPIs to provide actionable recommendations, collaborating with CX teams to improve CLTV, retention, and AOV. What you'll get up to You will own the global weekly trading More ❯

About us At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that … are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co … from hospitality events to third-party conferences. You'll own the UK event calendar, working across internal stakeholders and local vendors to deliver polished, high-impact experiences that deepen engagement with key accounts and buyers. Cross-functional partnership. Work closely with our London-based sales team to support account engagement and pipeline. You'll support territory-specific plays More ❯

along with subject matter experts and developers in the Open Source Community. What you will do: Develop relationships with key business and IT stakeholders and become an expert on customer implementations by understanding their top business goals and priorities Understand customers' technical infrastructure, hardware, processes, and products Deliver key portfolio updates and assist customers with product upgrades Inform customers … advise them on mitigation strategies Perform initial or secondary investigations and respond to online and phone support requests Troubleshoot technical issues and guide issue escalation with Red Hat and customer teams Provide advice and guidance to customers about their current and future use of Red Hat's offerings Perform technical reviews and share knowledge to proactively identify and prevent … issues Manage customer cases and maintain clear and concise case and customer documentation; craft customer engagement plans Build a sense of trust with customers and serve as their advocate within Red Hat Engage with Red Hat Engineering teams to help develop solutions, based on customer engagements, as well as personal experience, that guide platform adoption More ❯

mission and vision. Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed! Reporting directly to the Director … of Professional Services, the Senior Manager of Professional Services leads a team of technical experts to deliver high-quality software solutions that meet customer requirements. This role involves monitoring customer engagements from inception to delivery, driving operational excellence, ensuring client satisfaction, and achieving revenue targets. The ideal candidate has a strong technical background, exceptional leadership skills, and a … progressing training and development opportunities for Team. Develop and execute strategies to scale the professional services organization and meet revenue and profitability goals. Collaborate with sales, product management, and customer success teams to define service offerings and support business growth. Ensure projects adhere to quality standards and meet customer expectations through strong project governance. Monitor project progress and More ❯

and offerings Lead and deliver solution and service design activities for new products and services within the Modern Workplace Practice that will help Bell drive their strategic proposition development Customer & Market Engagement Act as a trusted technical advisor, providing strategic guidance on technology adoption, architecture, and innovation. Maintain strong industry expertise and alignment across Modern Workplace industries to … understand current and incoming regulatory, competition or market pressures that will inform the Modern Workplace Practice strategy and existing customer requirements Engage with C-level executives, technical teams, and stakeholders to align customer needs and objectives with the company's technology strategy and Bell's capabilities. Conduct executive briefings, keynote presentations, and workshops to educate customers on technology … trends and best practices. Gather customer feedback to inform Bell's product development and go-to-market strategies. Sales & Business Development Support Collaborate with sales teams to drive technical discussions, solution validation, and deal closure. Support pre-sales activities by delivering compelling technical presentations and demonstrations. Assist in developing business cases, proof-of-concepts (POCs), and technical roadmaps for More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle - from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

Amazon Seller Central and other marketplaces, ensuring optimal product listings, pricing, and promotions. Provide local market insights to the D2C online shop team enhancing user experience, conversion rates, and customer retention. Coordinate with internal teams to ensure cohesive branding and messaging across all channels. Performance Marketing & Advertising Steering performance marketing campaigns across marketplaces and the D2C channel, focusing on … ROI and customer acquisition. Working alongside the Head of Online Shop to ensure cohesion between channels in UK and the overarching marketing/promotion strategy. Monitor and analyse campaign performance, adjusting strategies to meet KPIs. Cross-Functional Collaboration Work closely with the Purchasing and Logistics teams to forecast stock requirements and manage supply chains. Collaborate with Customer Service … and Supply Chain departments to ensure a seamless customer experience. Lead the UK B2C team, fostering a culture of innovation and continuous improvement. Market Expansion & Innovation Identify and evaluate opportunities for expansion into new marketplaces and social commerce platforms. Stay abreast of industry trends, competitor activities, and emerging technologies to inform strategic decisions. Implement innovative solutions to enhance customer More ❯

us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking experienced Senior Inside Sales Account Managers to be part of an exciting new team - Advanced Customer Services (ACS). you will lead by example in driving ACS revenue growth. You will be responsible for mentoring junior sellers, spearheading strategic customer engagements, and managing high … contribute to team development and process improvements. Account Planning and Expansion: Collaborate with RARs, CMs, and AEs to develop strategic account plans, identifying whitespace and upsell opportunities across the customer base. Pipeline Ownership: Oversee a robust pipeline of mid-to-enterprise accounts; maintain accurate SFDC hygiene and forecasting discipline. Customer Engagement: Deliver executive-level presentations, run ROI … workshops, and act as a trusted advisor to key customer decision-makers across IT and business lines. Market Intelligence: Feed insights from the field into program development, helping refine pricing, packaging, and messaging to better serve the market. Cross-Functional Collaboration: Act as a key ACS liaison to Renewals, Product, and Customer Success teams to align on customer More ❯

an exciting opportunity to develop and enhance D365 across an established business. You will be involved in future implementations and upgrades throughout the company. Experience: Experience with Dynamics 365 Customer Engagement (CE) Development and Power Platform C# .NET, Azure, SQL, and JavaScript plugin coding experience Power Platform experience is beneficial but not essential Experience with code review, testing More ❯

and convenience partners across the globe. About this role: As the Global Head of CRM Platforms & Solutions, you will be a pivotal leader, reporting directly to the Sr. Director Customer Engagement & Loyalty. You will be responsible for defining the global CRM stack vision, ensuring best-in-class enablement for our in-market CRM operational teams, and shaping our … customer lifecycle and automation strategy. You will own the global CRM infrastructure, defining customer data requirements for our central Data & Analytics (DnA) team and collaborating closely with Product & Technology (P&T) teams to enhance the CRM user experience across our core customer platforms (Web and App). Your leadership will directly influence how we build, automate, and … scale customer communications across all channels and segments. A key focus for the next 12 months will be the transition towards AI-driven campaign orchestration. These are some of the key ingredients to the role: Own and evolve the global CRM technology stack vision, roadmap, and strategy; Lead, mentor, and develop a high-performing team, including two Team Leads More ❯

Answer yes to any of these and you belong with Amazon Kindle. Kindle is among the bestselling products in the history of Amazon, with a rich legacy for driving customer-focused innovation. Our continued growth requires leaders who operate both strategically and tactically; think big to drive new opportunities; dive deep in data to uncover customer insights; break … drive operational excellence for their teams. Kindle is looking for a Senior PM-T to set the software strategy for popular Kindle devices like Paperwhite, Colorsoft, and Scribe. Using customer insights and data-driven decision making, you'll develop intuitive features that help customers get more out of reading and writing on their Kindle devices. This role is inherently … the future of reading and writing on Kindle devices like Paperwhite, Colorsoft, and Scribe. • Deliver a roadmap that balances innovation with speed to deliver, and is grounded in deep customer and data insights. • Serve as a key influencer in developing and auditing business strategy, contributing significantly to the overall Kindle strategy, and customer engagement and analytics. • Work More ❯

executives, IT professionals and influencers at all levels. Your responsibilities will include driving ROI/economic related business development activities within AWS, together with the sales teams on strategic customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures and quantification of value benefits. In appropriate cases you will bring in … other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective. The ideal candidate will have financial acumen to drive an engagement and interact with AWS customers. The candidate will have the basic technical knowledge and business experience to communicate the economic benefits of computing to IT architects, engineering teams and C … detailed cost models for these environments. The ideal candidate will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, sales or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. Key job responsibilities Serve as a key member of the Business Development More ❯

The Customer Engagement Media Strategy & Activation team delivers powerful customer experiences across marketing touchpoints by using data and tools to bring marketing to life. We lead consumer analytics, business intelligence, and audience strategy for 1:1 marketing campaigns to improve targeting, messaging, and channel strategies using data-driven insights. In this role, you will ensure marketing campaigns … Google, Adobe Campaign, Braze, Salesforce, etc.) Experience leading and completing projects in a large, matrix organization Experience with Audience segmentation and activation tools (DMP, CDP, Data Onboarders) Understanding of Customer Data Strategy concepts (1st/2nd/3rd party data, Data Privacy and Suppression, Segmentation) Required Education: Bachelor's degree or equivalent experience. Preferred Qualifications Exposure to Advanced Analytics More ❯

of tax. Key job responsibilities As a Senior Product Manager - Tech, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs and tax regulations. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the … problems. • Define product strategy, roadmap, and vision for tax product portfolio • Capture and translate complex tax requirements, regulations, and customer needs into technical specifications, user stories, and innovative user experiences • Drive alignment across cross-functional teams on product feature, business, and strategies • Manage end-to-end product development lifecycle • Build, maintain, and communicate comprehensive product launch plans, tracking deliverables … milestones, risks, and bottlenecks • Own customer engagement and communication for product updates • Establish KPIs, identify gaps, and drive continuous improvement of product performance About the team The Finance Technology Tax team builds technology to support Amazon's global tax teams (our customers). Our customers need to ensure that Amazon is compliant with the increasingly complex tax regulations. More ❯

An opportunity for an experienced to join a end-user organisation in London. In this role, you’ll be responsible for developing, customising, and configuring Microsoft Dynamics 365 Customer Engagement (CE), alongside working with the Microsoft Power Platform (Power Pages, Power Apps, etc.). This is a hands-on technical role, but you'll also play a key More ❯