26 to 50 of 830 Permanent Customer Engagement Jobs

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview : We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a fantastic … opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable, robust More ❯

optimise operations and improve efficiency. Our Professional Services team plays a key role in supporting our customers throughout their journey, from initial implementation to ongoing success. We value collaboration, customer focus, and technical expertise in a supportive and engaging work environment. You must have Project Management experience within the technology sector to be considered for this role. This position … can be Hybrid and based in Milton Keynes, or Remote within England and Wales. What You'll Be Doing: In this role, you'll have visibility of the entire customer journey, from concept through to fruition, and manage the full project lifecycle. You'll work within a supportive and collaborative team, that ensure successful delivery and customer satisfaction. … to handover, keeping everything on track and running smoothly. Work closely with awesome teams across sales, tech support, finance, and others to make sure every project is a success. Customer Engagement and Support Get to know our clients' operational goals and success metrics, and strategically guide them on how our solutions can help deliver their success. Deliver engaging More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing Microsoft Business Applications team. You will play a key role in delivering Dynamics 365 CE solutions that help customers transform … how they manage their sales, service, marketing, and customer relationships. Working closely with clients, you will lead discovery sessions, design business processes, configure D365 CE, and support clients throughout the implementation journey to go-live and beyond. This is a fantastic opportunity for someone who is passionate about helping organisations improve how they work through the power of CRM … Microsoft Power Platform. In this role, you'll: Lead and facilitate workshops to understand client business processes and capture requirements Design and configure solutions within Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service, or Project Operations) to meet client needs Translate business requirements into functional specifications, process flows, and solution designs Collaborate closely with technical consultants, developers, and More ❯

Exelab is a technology partner for enterprise companies, specializing in the design and development of custom digital applications that enhance customer engagement, streamline business processes, and enable data-driven decision-making. We integrate HubSpot, Twilio, AWS, and Databricks, working with leading brands to deliver scalable, high-performance solutions tailored to their needs. We go beyond execution-we deeply … understand our clients' challenges and develop solutions that create measurable value. Our work spans enterprise-grade CRM implementations, marketing automation, AI-driven analytics, and advanced customer experience platforms, always with a focus on customization and seamless integration. Our values At Exelab, our culture is built on a strong set of values that guide our approach to work and relationships … collaboratively and communicate clearly. Responsibilities From the outset you'll work alongside senior Project Managers; as your skills deepen you'll take on these responsibilities end-to-end. Identifying customer needs and constructing a project proposal, interfacing with key stakeholders and validating feasibility also from a technical standpoint Drafting project documentation and requirements, involving analysts and managers of the More ❯

About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and … doing well and doing good - you've come to the right place. The Professional Services Delivery team are the post-sales implementers of Salesforce Analytics solutions, and therefore highly customer-facing. The Technical Architect Analytics consultant is an expert in designing and implementing Salesforce Analytics products as a primary component of a Data and Analytics architecture and a steward … You will possess consultative skills with demonstrated proficiencies in Data & Analytics technical architecture design and implementation, a strong track record of providing end-to-end solutions, and experience managing customer engagements. While much of our consulting offerings are delivered virtually, in this role you may be required to spend more than 70% of your time on-site with customers More ❯

technical growth. Lead performance management, succession planning, and recruitment with support from People Ops. Foster a high-performance, inclusive culture that reflects Changing Social’s POP and LOVE values. Customer Engagement & Delivery Lead discovery workshops, solution design, Proof-of-Concepts, and project delivery engagements. Engage a wide range of stakeholders (from exec sponsors to technical teams) with confidence … or solution architecture roles. 5+ years of Power Platform experience (Power Apps, Automate, BI, Pages, Copilot Studio). Proven experience leading AI or automation projects across multiple sectors. Strong customer-facing consulting skills, with a focus on solution storytelling and value articulation. Expertise Deep understanding of Microsoft 365, Dataverse, Azure integration, and Microsoft AI tooling (e.g. Azure OpenAI, AI … Builder). Experience implementing CoE, ALM, and DLP best practices in enterprise environments. Familiarity with Dynamics 365 CE (Sales, Customer Service, Field Service) is advantageous. Certifications – Strongly Preferred PL-900 – Power Platform Fundamentals (Required) PL-200 – Power Platform Functional Consultant (Required) PL-400 – Power Platform Developer PL-600 – Power Platform Solution Architect AI-102 – Designing and Implementing an Azure More ❯

Strong proficiency with CRM and Marketing Automation systems (e.g., Salesforce, Eloqua, Jira, Terminus, or similar) Growth mind-set, focused on outcomes, learnings, and quick-pivots that result in increased customer engagement, pipeline, and revenues Exceptional analytical skills and a history of data-driven decision-making, with proven experience measuring ROI and showing results for marketing programs Experience working … cross-functionally with sales, customer success, Global Demand Centre, and product teams to design campaigns and drive outcomes Executional excellence with a consistent ability to deliver on time, within budget, and aligned to organizational priorities Exceptional written and verbal communication skills with a history of delivering compelling presentations to senior executives and stakeholders A strategic thinker who can balance … scalable regional marketing programs to support account-based strategies, pipeline acceleration and revenue growth. Programs to include regional in-person/virtual events, webinars, digital experimentation, localised content development, customer enablement, and strategic partnerships Partner with cross-functional stakeholders: Collaborate with Global and EMEA marketing teams, GDC, partner marketing, and sales teams to build cohesive strategic plans that align More ❯

board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. Provide regular status updates and project documentation to support efforts at customer engagements. Assist sales team in identifying new opportunities for product and services at customer More ❯

building a world-class platform to developing clean mobile experiences - we are pushing the boundaries to ensure we are a source of innovation. Adopting the best technology, and a customer first approach, we are building something truly transformational for the entire delivery sector. We are always looking for exceptional talent to join us on our journey. Pizza Hut offers … across multiple markets in the Europe region. This role requires strong leadership, strategic thinking, and the ability to collaborate with cross-functional teams to drive digital transformation and enhance customer engagement. As an established digital leader, you will have the skills to influence at every level, imparting your digital knowledge and skills in a constructive, empowering, and collaborative way. … Your goal will be to drive growth and strategic renewal by helping us complete our digital transformation, ensuring the overall tech stack works seamlessly for the benefit of the customer and the teams in store. You will focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes. What you'll do: Digital More ❯

on-site per week) Day Rate: £500-£550 per day Contract: Outside IR35 | Initial 12-month contract Start Date: ASAP A London-based software company is leading a major customer technology transformation and is looking for a Senior Product Owner with proven Microsoft Dynamics 365 CE (Customer Engagement) experience to drive the implementation of a brand-new … needs. Essential Experience: Extensive experience as a Product Owner or Digital Product Manager on Microsoft Dynamics 365 CE implementations - this is essential. Strong understanding of Dynamics CE modules (Sales & Customer Service) and core features (case management, SLAs, lead/opportunity handling). Experience delivering technology change or greenfield programmes. Familiarity with the Power Platform (Power Automate, Power Apps, Power … Knowledge of Dataverse , CRM data migration, and system integrations (APIs, data flows). Agile delivery experience, with a track record of managing backlogs and defining user stories. Strong stakeholder engagement and cross-functional collaboration skills. Awareness of GDPR and data privacy requirements. You must have eligibility to work in the UK. This is a high-impact role in a More ❯

Customer Lifecycle Program Manager, AU Marketing Job ID: Amazon Corporate Services Pty Ltd We're seeking an exceptional Marketing Program Manager to drive customer growth and retention initiatives across APAC (Australia and Singapore) through the implementation of advanced marketing automation tools, customer engagement platforms, and AI capabilities. This role sits at the intersection of marketing strategy … campaign management, technology implementation, and customer experience, driving innovation in how we engage with customers across their journey with Amazon. We are looking for an entrepreneurial, innovative and analytical candidate, who must be able to work at both a strategic level and at the execution level. This candidate will have a strong understanding of all aspects of the customer … on large sets of data, and engaging with senior leaders worldwide. In this role, you'll work with channel, tech and lifecycle marketers to orchestrate marketing operations that accelerate customer acquisition, deepen engagement, and maximize lifetime value across the customer journey. Your strategic mindset and operational excellence will transform complex, cross-functional initiatives into streamlined, high-impact More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

Manager — CRM Campaigns Location: Surrey area Hybrid working Rate: £170 p/day Inside IR35 About Us: We are a fast-paced, innovative tech leader, dedicated to delivering outstanding customer experiences through targeted, data-driven CRM initiatives and strategic digital projects. Role Overview: We are looking for an enthusiastic Junior Project Manager to support and coordinate CRM campaign projects … and related initiatives. This role is ideal for someone early in their career who combines strong organizational skills with a passion for digital customer engagement and stakeholder management. You’ll work closely with multiple teams and external partners to ensure campaigns and CRM projects are delivered effectively, on time, and within budget. Key Responsibilities: Manage the end-to … and interpersonal skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with a customer-centric mindset. Ability to manage and prioritize multiple campaigns and projects in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally and More ❯

The Sr. Product Manager is part of the Engagement Data Management and Financial Compliance Recording product management team and is responsible for leading the product strategy, product roadmap, and feature requirements. This role will focus on software technology which, at its core, integrates and collects data from digital and voice communication platforms making it available for business insights, customer … language models (LLM) to analyze this data both in real-time and near real-time. The target user community is across all industries and environments, with an emphasis on customer service operations as well as heavily regulated organizations. Responsibilities Principal Duties and Essential Responsibilities: Define and manage the definition of product vision and strategy in collaboration with stakeholders. Convert … maintenance of product offerings in Verint Cloud. Partner with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging. Work with sales in customer engagements pre and post-sale including challenging and high stakes situations. Drive and deliver enablement for sales, presales, partners and services organizations in support of new offering launches. Qualifications More ❯

Customer Experience Analyst £37,300 - £40,250 (London) £34,750 - £37,350 (Durham, Lytham, Glasgow) Hybrid 28.9% Pension Opportunity Yolk Recruitment is partnering with an innovative civil service organization undergoing a digital transformation, focusing on advanced digital practices. The role holder will also influence and build relationships across the business to embed new ways of working with a core … Data & CRM team, Content team and Service Design & Development teams. Building Expertise Develop our understanding of the data underpinning our customer services and customer journeys, with the aim of connecting data sources to build a complete view of our customer interactions. Ensure continuity, management and improvement of a collection of Digital and Call Analytics reports to ensure … they are established as we transform its business and meet business users' needs. Develop expertise on the interrogation and interpretation of customer engagement, interaction and behavioural data from multiple customer touchpoints, as shown in a variety of analytical platforms. Work collaboratively with members of the Data & CRM team and other areas of the business to understand campaign More ❯

Customer Experience Analyst £37,300 - £40,250 (London) £34,750 - £37,350 (Durham, Lytham, Glasgow) Hybrid 28.9% Pension Opportunity Yolk Recruitment is partnering with an innovative civil service organization undergoing a digital transformation, focusing on advanced digital practices. The role holder will also influence and build relationships across the business to embed new ways of working with a core … Data & CRM team, Content team and Service Design & Development teams. Building Expertise Develop our understanding of the data underpinning our customer services and customer journeys, with the aim of connecting data sources to build a complete view of our customer interactions. Ensure continuity, management and improvement of a collection of Digital and Call Analytics reports to ensure … they are established as we transform its business and meet business users' needs. Develop expertise on the interrogation and interpretation of customer engagement, interaction and behavioural data from multiple customer touchpoints, as shown in a variety of analytical platforms. Work collaboratively with members of the Data & CRM team and other areas of the business to understand campaign More ❯

This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Customer Success Manager, you are a critical part of our customers’ adoption of security integrations. You act as their day-to-day contact for products in the Network Security portfolio … internal account team, confidently presenting implementation plans to all ranges of technical ability. Your Impact This position calls for someone who possesses a good background in Cybersecurity, SaaS and Customer Success, and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast … Be the customers’ guide through the entire post-sales journey, and advocate in influencing product roadmap and improvements Develop a strong partnership with and become a trusted advisor to customer stakeholders, channel partners, and executive sponsors to drive product adoption - consult them on when to consider expanding their platform, adopt new features, how to reduce time to value, upgrade More ❯

Project Manager to lead a CRM upgrade from Microsoft Dynamics 2011 to D365 CE Online for a leading financial services organisation. This role requires strong project management skills, stakeholder engagement, and hands-on experience with Dynamics 365 Customer Engagement (CE) implementations. Key Responsibilities: Lead the end-to-end upgrade and migration from MS Dynamics CRM 2011 to … during the migration process. Provide regular status updates and reports to key stakeholders. Champion best practices for change management and user adoption. Key Requirements: Proven experience managing D365 CE (Customer Engagement) upgrade projects , preferably within financial services. Strong understanding of Microsoft Dynamics 365, Power Platform, and CRM migration strategies . Hands-on experience with data migration, integrations, and More ❯

Product Owner – CRM/Customer Management (Salesforce) Bristol or London – 3 days a week onsite up to £67k + 15% Bonus + 28 days holiday + Private Medical + 15% pension Are you passionate about delivering exceptional customer journeys through intelligent, personalised communication? We’re looking for a Product Owner – CRM/Customer Management to join a … dynamic team to help shape smarter customer experiences and to lead the evolution of the company's CRM capabilities and customer communication tools. About the Role In this pivotal role, you'll bridge the gap between stakeholders and development teams to deliver impactful Salesforce CRM and customer communication solutions. From push notifications and in-app messaging to … email and SMS, you’ll champion the tools and strategies that enable meaningful, data-driven customer interactions. As a Product Owner, you’ll define, prioritise and manage the product backlog, ensuring each user story supports both customer needs and business goals. You’ll work cross-functionally, aligning closely with Engineering, Data, UX/UI, Scrum Masters, and Product More ❯

customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As … gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical … depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice More ❯