251 to 275 of 571 Permanent Customer Engagement Jobs

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and … across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams. Provides mentorship to fellow Solution team members. Leads customer workshops to educate on specific technologies and concepts. Elevates the rest of the solutions team in their area of expertise. Supplemental resource on highly specialised customer engagements that … require advanced guidance on specific technologies or concepts related to application development related project-based outcomes. Evaluates customer needs and provides customer with direction on technical and transformational concepts that solve for current and future challenges. Full understanding of the tools of the solutioning trade (Salesforce, Proposal Tools, Project Scoping and Technology Tools). Writes formal project proposals More ❯

complex requirements into scalable, secure network designs. You'll be at the heart of BT's mission to provide industry-leading connectivity-bringing together deep technical insight with a customer-first mindset to drive real business outcomes. What you'll be doing As a Solutions Architect you'll: Lead customer enterprise and solution architecture designs for complex BT … and compliant network solutions that fit within BT's enterprise architecture and meet business and operational requirements. Drive continuous improvement of the solutions architect team's knowledge, methodologies, and customer-facing materials to enhance delivery quality. Collaborate across teams to manage risks, regulatory compliance, and stakeholder expectations while guiding solution delivery through established processes and best practices. Support and … develop team leadership capabilities, customer engagement, and competitive proposal creation to ensure successful project execution and client satisfaction. Skills You'll Need In-depth knowledge of network architectures (e.g., LAN, WAN, SD-WAN, MPLS) to design scalable, reliable solutions tailored to client needs. Expertise in network security protocols and best practices to ensure solutions are robust against cyber More ❯

Product Data Analyst 📍 Orpington – 3 days per week in office 💰 £50,000 – £60,000 Join a fast-growing subscription-based scale-up, helping to shape how customer and product data drives decision-making. This business partners with major high-street retailers and brands to deliver competitions, rewards, and discounts to its expanding member base. ROLE AND RESPONSIBILITIES Deliver insights … across product, customer behaviour, and commercial performance Work closely with the Head of Data to design and optimise reporting and analytics solutions Analyse large datasets to identify trends, opportunities, and customer engagement drivers Support the business with clear, actionable data-driven recommendations Collaborate cross-functionally, engaging with stakeholders across commercial, product, and marketing teams SKILLS AND EXPERIENCE More ❯

Product Data Analyst 📍 Orpington – 3 days per week in office 💰 £50,000 – £60,000 Join a fast-growing subscription-based scale-up, helping to shape how customer and product data drives decision-making. This business partners with major high-street retailers and brands to deliver competitions, rewards, and discounts to its expanding member base. ROLE AND RESPONSIBILITIES Deliver insights … across product, customer behaviour, and commercial performance Work closely with the Head of Data to design and optimise reporting and analytics solutions Analyse large datasets to identify trends, opportunities, and customer engagement drivers Support the business with clear, actionable data-driven recommendations Collaborate cross-functionally, engaging with stakeholders across commercial, product, and marketing teams SKILLS AND EXPERIENCE More ❯

the concepts of visualisations, report design, and dashboard development ideally in SAC/AFO or transferable skills. Ability to create compelling and visually intuitive reports and dashboards tailored to customer needs Strong understanding of business processes, KPIs, and the ability to translate complex data into actionable insights Experience working in a SaaS environment, preferably with a focus on delivering … for extracting and working with data Previous experience working with large datasets or in industries where data-driven decision-making is crucial (e.g., finance, marketing, retail) Strong communication and customer engagement skills, with the ability to explain complex data in simple terms to non-technical stakeholders This is a hybrid role with plenty of remote working options, but More ❯

customers with a great experience, showcasing preliminary insights and clearly communicating the value and benefits of Kallikor solutions. You'll play a crucial role in defining our approach to customer engagement, leveraging your analytical and consulting expertise as you work with customers across various domains, including supply chain, logistics, and warehouse operations. You'll collaborate closely with internal … product and engineering teams, aligning customer needs with the capabilities and strategic direction of our products. Your Opportunity Understand customer and user stakeholders, their relationships, pain points and needs Develop strong relationships with customers, delivering an excellent experience Conduct initial data analysis and discovery to shape tailored customer solutions Create impactful demos and presentations that clearly demonstrate … strongly preferred Excellent communication and collaboration skills, with demonstrated experience building effective relationships with stakeholders and clients Strong communication skills, able to bring value propositions to life for a customer audience as well as tailor technical messages appropriately Proven ability to deliver impactful results both independently and collaboratively within small teams Ability to prioritise and simplify effectively to deliver More ❯

of CRM Platforms - 12 month FTC We're seeking an experienced CRM leader to own and optimise our client's Salesforce, HubSpot, and related platforms, ensuring they drive growth, customer engagement, and operational excellence. You'll oversee CRM strategy, platform management, data integrity, and vendor relationships, working closely with sales, marketing, finance, and technology teams to enable seamless … CRM strategy with commercial goals and budget management. About You: Proven track record in senior CRM leadership roles, ideally in the events or media sector. Strong understanding of B2B customer data, lifecycle management, and sales processes. Skilled in managing complex technology projects and multi-vendor environments. Excellent leadership, communication, and influencing skills. This is a London-based role reporting More ❯

refining user stories, defects, enablers, and other work items to maximize business value. Continuously prioritize and adjust backlog items to align with evolving business needs and strategic priorities. Stakeholder & Customer Engagement Identify key customers and stakeholder groups, building strong, collaborative relationships to establish effective feedback loops. Represent the voice of the customer, incorporating direct feedback into product … to ensure successful agile team outcomes; on time, on budget and on function Identify and resolve complex issues and inquiries related to the development backlog and requirements, ensuring successful customer outcomes - on-time, on-budget, and on-function. User Story Definition & Acceptance Criteria Translate complex business requirements into clear, concise user stories with well-defined acceptance criteria. Ensure stories More ❯

Executives who are ready to hit the ground running, engage with customers face-to-face, and promote industry-leading broadband services. The Role : Driving sales through door-to-door customer engagement across designated areas Building and managing your own pipeline of leads Having quality conversations with customers and showcasing the value of our services Negotiating deals and securing … sales while ensuring customer satisfaction Representing the business at local community events and pop-up promotions Using your knowledge to answer customer questions confidently and effectively About You : Proven success in hitting and exceeding sales targets Experience in face-to-face customer sales (door-to-door, events, or promotional work ideal) Strong communication and persuasion skills with … a customer-first approach Full UK driving licence What’s in it for you : Starting salary of £25,200, rising to £28,000 after year one Uncapped commission - realistic OTE £50,000+ Company car and fuel card provided 31 days holiday Private healthcare, health & wellbeing package, and enhanced pension Career & life coaching, LinkedIn Learning access, and personal development support More ❯

Executives who are ready to hit the ground running, engage with customers face-to-face, and promote industry-leading broadband services. The Role : Driving sales through door-to-door customer engagement across designated areas Building and managing your own pipeline of leads Having quality conversations with customers and showcasing the value of our services Negotiating deals and securing … sales while ensuring customer satisfaction Representing the business at local community events and pop-up promotions Using your knowledge to answer customer questions confidently and effectively About You : Proven success in hitting and exceeding sales targets Experience in face-to-face customer sales (door-to-door, events, or promotional work ideal) Strong communication and persuasion skills with … a customer-first approach Full UK driving licence What’s in it for you : Starting salary of £25,200, rising to £28,000 after year one Uncapped commission - realistic OTE £50,000+ Company car and fuel card provided 31 days holiday Private healthcare, health & wellbeing package, and enhanced pension Career & life coaching, LinkedIn Learning access, and personal development support More ❯

for an experienced, commercially minded, product and technology focused Product Specialist , to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and user research to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational … What you will be doing/Responsibilities Become the go-to product expert and Subject Matter Expert (SME) for the UK transport planning market. Guide product decisions and support customer outcomes using your transport planning know-how. Collaborate with Customer Success and Delivery teams to help customers unlock the full potential of our products. Own and shape product … documentation bringing clarity and polish to both internal and customer-facing content. Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points. Engage with global Product and Engineering teams to channel market insight into meaningful More ❯

maturity assessments through to solution design, deployment, and adoption. Skills & Experience: Experience in digital transformation roles, ideally in a consultancy environment. Deep expertise in Microsoft Power Platform, Dynamics 365 Customer Engagement, and AI-driven tools such as Copilot or Copilot Studio. Ability to run client workshops and deliver persuasive presentations. Excellent communication skills - confident engaging at C-level More ❯

maturity assessments through to solution design, deployment, and adoption. Skills & Experience: Experience in digital transformation roles, ideally in a consultancy environment. Deep expertise in Microsoft Power Platform, Dynamics 365 Customer Engagement, and AI-driven tools such as Copilot or Copilot Studio. Ability to run client workshops and deliver persuasive presentations. Excellent communication skills - confident engaging at C-level More ❯

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

segmentation. Analyse web and app performance, user journeys, and conversion trends. Support B2B analytics to understand and grow the value of partner relationships. Design models and analysis that drive customer engagement and business growth. Build and automate insightful BI dashboards and reporting. Identify and onboard new data sources with the technology team. Deputise for the Head of Data More ❯

innovative Data Solution Architect to join our Corporate & Institutional Banking (CIB) division. You'll be part of a dynamic team driving transformation through cloud-native data solutions that improve customer engagement and deliver meaningful insights. Working alongside platform architects, data product owners and engineering teams, you'll play a key role in defining the technical direction of our … real impact, we'd love to hear from you. What you'll be doing: Architect and deliver cloud-native data solutions on GCP to support systems of insight and engagement Own the migration of legacy platforms (Teradata, SQL Server) to GCP-native tooling Design and implement reusable data products for analytics, reporting and client engagement Collaborate with stakeholders More ❯

knowledge of databases and methodologies to determine appropriate sources, determine indicators and relationships, and generate intelligence support packages. Provide tailored communications to innovation stakeholders in meetings, demos, and other customer engagements, as well as support analytic innovation, development, and data analytics activities to customers and stakeholders. Brief customers on assessments and prepare briefings based on finished analysis, including preparing More ❯

Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

direct-to-consumer website. This senior role combines strategic leadership with hands-on execution, giving you the autonomy to shape the digital roadmap, drive commercial performance, and elevate the customer experience across multiple European markets. With full P&L responsibility, you will lead trading strategy, merchandising, and operational excellence to deliver sales growth, profitability, and market share. Why This … Merchandising & Range Planning Develop seasonal Open-to-Buy plans aligned to budget and growth objectives. Manage stock forecasting, allocation, and sell-through optimisation. Curate digital product assortments that drive customer engagement and loyalty. Marketing & Campaign Alignment Work with marketing teams to deliver an integrated commercial calendar. Balance full-price sales with strategic clearance and promotional events. Align brand … campaigns to maximise digital conversion. Digital Experience & Operations Lead UX/UI improvements to increase engagement and conversion. Oversee site merchandising, markdowns, and promotional activity. Use data analytics to optimise trading and customer experience. Strategic Projects Deliver omni-channel initiatives, operational upgrades, and platform enhancements to keep the business competitive. What We’re Looking For Senior digital commerce More ❯

internal teams to identify commercial opportunities and support product development. Using a range of merchandising tools, search technology, analytics, and business intelligence platforms, you will optimise product visibility, improve customer journeys, and maximise sales growth. Key Responsibilities Own sales revenue and performance KPIs for assigned product categories and site taxonomy. Monitor and report on conversion rates, bounce rates, and … category performance. Use data-driven insights to improve customer engagement and trading results. Ensure effective online merchandising across the website. Maintain brand consistency across all trading and merchandising activities. Develop strong knowledge of product ranges, category performance, and new product launches. Collaborate with supply chain and logistics teams to ensure stock availability and campaign delivery. Conduct regular competitor … analysis to identify gaps and opportunities. Optimise category structures, filters, sequencing, and navigation across desktop, tablet, and mobile. Align merchandising with seasonal trends and customer demand. Review competitor websites for pricing, navigation, promotions, and product strategy. Identify emerging trends and opportunities to strengthen the online offer. Person Specification Background in E-commerce, Marketing, or Sales preferred (not essential). More ❯

internal teams to identify commercial opportunities and support product development. Using a range of merchandising tools, search technology, analytics, and business intelligence platforms, you will optimise product visibility, improve customer journeys, and maximise sales growth. Key Responsibilities Own sales revenue and performance KPIs for assigned product categories and site taxonomy. Monitor and report on conversion rates, bounce rates, and … category performance. Use data-driven insights to improve customer engagement and trading results. Ensure effective online merchandising across the website. Maintain brand consistency across all trading and merchandising activities. Develop strong knowledge of product ranges, category performance, and new product launches. Collaborate with supply chain and logistics teams to ensure stock availability and campaign delivery. Conduct regular competitor … analysis to identify gaps and opportunities. Optimise category structures, filters, sequencing, and navigation across desktop, tablet, and mobile. Align merchandising with seasonal trends and customer demand. Review competitor websites for pricing, navigation, promotions, and product strategy. Identify emerging trends and opportunities to strengthen the online offer. Person Specification Background in E-commerce, Marketing, or Sales preferred (not essential). More ❯