276 to 300 of 881 Permanent Customer Engagement Jobs

for SoftServe through the partner sales channel, collaborating with sales and practice leadership to plan territory and account growth strategies, while continuously validating partner and SoftServe needs Developing partner engagement activities focused on sales alignment and customer engagement Proactively identifying and manage potential channel conflicts, developing contingency plans, and escalating issues to SoftServe Executive Leadership when necessary … Traveling up to 30% for strategic alliance meetings, field engagement, and other partnering opportunities. YOU ARE a skilled professional with 7+ years combined experience in partner sales, technology sales, business development, or consulting/professional services Big four consulting (or similar) experience a plus Strong understanding of foundational enterprise technologies (cloud, compute, data, database, visualization, etc.) Demonstrated experience leading … s) in scope of role and/or multiple external Partner Certificates. Regular influence with cross-functional Directors and contributes to discussions and decisions with VP+ leadership. Frequent external engagement with partner and/or customer executives independently. Understands and encourages high-performance team dynamics, works to improve/maintain team culture, and is adaptable to change. Effectively More ❯

Microsoft technologies and looking to expand their internal D365 capability. This is a fantastic opportunity to join a collaborative team where your insights will directly shape CRM strategy and customer engagement across the business. The Role As a D365 CE Business Analyst, you’ll act as the key liaison between business stakeholders and the technical delivery team. You … ll gather and translate requirements, support solution design, and help drive user adoption across the Sales, Customer Service, and Marketing modules. Key Responsibilities Lead workshops and stakeholder interviews to gather and document business requirements. Translate business needs into functional specifications and user stories. Collaborate with internal teams and external partners to deliver enhancements and new features. Support testing, training … continuous improvement within the D365 CE platform. Ideal Candidate Proven experience as a Business Analyst within a Dynamics 365 CE/CRM environment. Strong understanding of core modules: Sales, Customer Service, and/or Marketing. Excellent communication and stakeholder engagement skills. Experience with Power Platform (Power Automate, Power Apps) is highly desirable. Agile delivery experience is a plus. More ❯

solutions for existing and prospective clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to their environment … experience in Microsoft stack with strong experience working as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) with successful implementation experience on complex Field Service and Customer Service engagements. Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 CE (4.0 … of Web development, HTML, CSS, JSON, XML, Javascript and SQL C# and OOPS concepts Good to have experience and knowledge of Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an Agile methodology Microsoft Dynamics 365 CE More ❯

and implement InterSystems products in a successful, standard and timely manner. The Application Analyst will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits … from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Analyst must be available to visit customer sites and … with the possibility of spending up to 5 days away from home each week. The Application Analyst will act in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement. Skills and Experience Excellent communication skills and experience of More ❯

OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working closely with Data … looking for a passionate and experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You'll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks and deep learnings, incorporating product More ❯

ideal candidate will have hands-on experience with Responsys or Braze and a deep understanding of data integrations, APIs, and system workflows, paired with knowledge of marketing reporting and customer engagement strategies. This role will act as a bridge between Marketing and Technology, ensuring campaign execution is backed by strong data pipelines, scalable architecture, and accurate reporting. Key … channel campaigns. Serve as the platform SME for Responsys or Braze, focusing on technical configuration, data flow, and integration points with upstream and downstream systems (e.g., CRM, data warehouse, customer profiles, APIs, Digital web/app). Define and manage data schemas, audience segmentation logic, personalization attributes, and campaign automation workflows. Collaborate with data engineering teams to validate inbound … Testing (UAT) for new features, integrations, and campaign workflows to ensure accuracy and compliance. Support campaign performance tracking by enabling data accessibility for analytics teams, ensuring metrics such as engagement, conversion, and deliverability can be reported accurately. Partner with Marketing stakeholders to align reporting needs with technical implementation, ensuring business decisions are backed by accurate and timely insights. Ensure More ❯

Youll work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. Youll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You'll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years' experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

work closely with Sales, Product, and Engineering teams to design and demonstrate technical solutions that drive business value. You’ll play a pivotal role in winning new business, enabling customer success, and shaping the evolution of our DevOps platform. Key Responsibilities Customer Engagement: Partner with enterprise customers to design, implement, and optimize DevOps and DevSecOps pipelines leveraging … to educate customers and partners on best practices in DevOps, DevSecOps, and MLOps. Feedback & Influence: Collaborate with Product Management to shape product features and roadmap based on real-world customer insights. Market Representation: Represent the company at industry events, conferences, and webinars as a DevOps/DevSecOps subject matter expert. Required Skills & Experience 7+ years’ experience in a Solution … CKAD) are a plus. Why Join Us Work with industry-leading DevOps and DevSecOps technologies used by global enterprises. Collaborate with top-tier technical teams across engineering, product, and customer success. Be part of a high-impact, customer-facing role that shapes the digital transformation of major organizations. Hybrid work model based in the London area with opportunities More ❯

Are you looking for a varied, hands-on technical role that combines customer support, project deployment, and warehouse operations? Join a leading Hotel TV Company in Birmingham and be part of a dynamic team transforming hotel guest entertainment with cutting-edge in-room technology. Customer Support, Project Deployment & Warehouse Operative Birmingham, West Midlands (Office based with customer … hotel technology and in-room entertainment, providing bespoke TV systems and digital solutions to enhance the guest experience. Based in Birmingham, we pride ourselves on our innovation, quality, and customer service, helping hotels deliver unforgettable stays through smart, connected technology. The Role This is a multifaceted and varied position offering the chance to blend technical problem-solving, customer engagement, and warehouse management. Key Responsibilities: Customer Support: Provide first-line technical support to hotel clients via phone and email Troubleshoot issues related to TV systems, connectivity, and software Log, monitor, and resolve support requests promptly Escalate complex queries to senior engineers where required Project Deployment: Assist with installation and configuration of hotel TV systems at client More ❯

Remote - Based in the Glasgow office or remote within the UK. £75,000 per annum Plus Benefits Permanent - Full Time - MondayFriday, 9am5pm, with occasional out-of-hours work for customer projects. Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 16 years, weve built a … and optimisation. Take ownership of Priority 1 (P1) incident resolution, ensuring swift recovery and detailed root cause analysis. Implement SAP Notes, kernel upgrades, Support Packs, and Enhancement Packages across customer landscapes. Execute system copies, refreshes, migrations (homogeneous and heterogeneous), and upgrades with precision. Maintain saprouter configurations, Solution Manager, and Cloud ALM for integrated monitoring and change control. Support SAP … scripting, and DevOps practices to boost efficiency, resilience, and scalability. Stay ahead of the curve on SAPs evolving roadmap (S/4HANA, BTP, Cloud ALM, GRC) - driving continuous innovation. Customer Engagement & Leadership: Act as a trusted technical advisor and primary contact for key customers. Partner with SAP and NTT Data teams to accelerate resolution of escalated and complex More ❯

proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI-DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current-state assessments, risk analyses, ROI/tco analysis, and roadmaps that translate business outcomes into concrete IT capabilities. … the value of reduced downtime, improved productivity, and scalable future-state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross-functional collaboration among NOC/SOC, project More ❯

proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI-DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current-state assessments, risk analyses, ROI/tco analysis, and roadmaps that translate business outcomes into concrete IT capabilities. … the value of reduced downtime, improved productivity, and scalable future-state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross-functional collaboration among NOC/SOC, project More ❯

proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI-DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current-state assessments, risk analyses, ROI/tco analysis, and roadmaps that translate business outcomes into concrete IT capabilities. … the value of reduced downtime, improved productivity, and scalable future-state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross-functional collaboration among NOC/SOC, project More ❯

proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI-DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current-state assessments, risk analyses, ROI/tco analysis, and roadmaps that translate business outcomes into concrete IT capabilities. … the value of reduced downtime, improved productivity, and scalable future-state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross-functional collaboration among NOC/SOC, project More ❯

proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI-DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current-state assessments, risk analyses, ROI/tco analysis, and roadmaps that translate business outcomes into concrete IT capabilities. … the value of reduced downtime, improved productivity, and scalable future-state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross-functional collaboration among NOC/SOC, project More ❯

and the expansion of our managed security services footprint. RESPONSIBILITIES : Sales Enablement & Technical Pre-Sales Collaborate with account executives and solution architects to position Microsoft security solutions effectively during customer engagements. Deliver compelling technical presentations and demos of Microsoft Sentinel, Defender for Cloud, Purview, and managed security services Translate customer security requirements into solution architectures using Microsoft technologies. … Assist in crafting proposals, RFP responses, and statements of work with a security focus. Customer Engagement & Solution Design Conduct security assessments and workshops to understand customer environments, pain points, and security maturity. Design tailored security solutions leveraging Microsoft’s cloud-native tools and services. Advise customers on best practices for cloud security posture management, threat detection, data … customers into your Security Managed Service. Collaborate with service delivery teams to ensure smooth transitions from pre-sales to implementation. Provide input into service development and enhancement based on customer feedback and market trends. Training & Knowledge Sharing Educate sales teams on Microsoft security products and how to identify opportunities. Create and deliver internal enablement sessions, playbooks, and reference architectures. More ❯

and Digital & Performance. Agency support for their Media and TV campaigns. Year-round TV campaigns Key responsibilities: Own and drive the Ecommerce Trading strategy forward, ensuring its usability and customer satisfaction. Analyse and optimise site performance using various data sources including customer data, site metrics, marketing and competitor research - making recommendations to drive performance. Overseeing a comprehensive CRO … plan to inform website development and improve metrics (in house support). Drive commercial performance and user engagement across the company's mobile app, using data insights and optimization strategies to improve outcomes. Leverage web analytics tools and internal reporting systems to gain a deep understanding of user behaviour, enabling the development of strategies to enhance the customer journey and website performance. Regularly review the performance of key landing pages, implementing improvements to drive higher engagement and conversion rates. Deliver actionable insights to cross-functional teams, helping to improve category conversion, customer engagement, and overall sales effectiveness based on data-driven analysis. (Merchandising, Buying, Product and Digital) Plan and optimize product merchandising in alignment More ❯

architects working with business applications software vendors within the AWS Partner Network. This includes partners that provide a broad range of solutions across sales, marketing, operations, human resources, legal, customer experience, and other business functions. Our goal is to help these partners build, go-to-market and sell solutions leveraging AWS programs and capabilities across a range of cloud … Architect at AWS, you will: - Develop technology strategy and senior level relationships with business applications partners in the AWS Partner Network. - Leverage your deep expertise in business applications and customer experience to influence senior business leadership at partners. - Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions. - Get hands … customers on adopting partner solutions that run on AWS. The ideal candidate brings: - An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts. - Customer-facing skills that would allow you to represent AWS well with partners and customers. - The ability to drive productive discussions with senior business and technical personnel. - A broad and More ❯

Tiktok ads, Google ads) As of 2025, we have a total of 30 clients in the UK and the US. We’re now expanding our CRM capabilities to deepen customer relationships and drive smarter, more personalised campaigns - and we’re looking for a CRM Executive to join us on that journey. The Role As our CRM Executive, you’ll … role in managing and optimising multi-channel CRM campaigns across email, SMS, and automation platforms. You’ll collaborate closely with our Paid Media, Strategy, and Creative teams to enhance customer engagement, retention, and lifetime value for our clients. Key Responsibilities Plan, build, and deliver CRM campaigns across email, SMS, and other retention channels. Support the development of automated … customer journeys, segmentation strategies, and audience targeting. Analyse campaign performance and produce actionable insights to optimise engagement and ROI. Work with Paid Media teams to integrate CRM data into acquisition strategies. Manage CRM platforms (such as Klaviyo) - ensuring data quality and compliance with GDPR. Collaborate with design and content teams to create compelling customer communications. Develop best More ❯

Sales Engineering managers and individual contributors; hire, coach, develop and retain top talent. Create clear career pathways, competency frameworks and performance scorecards for the SE organisation. Embed an inclusive, customer centric culture focused on technical excellence, accountability and continuous learning. Go to market & sales enablement Partner with Sales leadership to align account plans, opportunity coverage, and technical win strategies … that resonate across executive, technical and procurement stakeholders. Cross functional influence Act as the primary SE voice in GTM leadership - influencing product roadmap, pricing, and delivery commitments based on customer feedback and market intelligence. Ensure tight alignment and SLAs with Product, Engineering, Wholesale and Delivery to de risk pipeline and accelerate deployments. Champion customer input into product prioritisation … complex technical and commercial issues. Operational excellence & metrics Define KPIs and reporting for the SE function (win rate, time to value, POC success rate, average deal cycle, ramp time, customer satisfaction/NPS, enablement completion). Implement tooling, processes and playbooks (CRM alignment, POC governance, RFP library) to increase scale and predictability. Own headcount planning, budget, and resource allocation More ❯