301 to 325 of 1,682 Permanent Customer Engagement Jobs

Client Services & Success Manager

Hiring Organisation
Be Resourcing
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
Their platform sits at the heart of clients' day-to-day operations, supporting everything from financial management and reporting through to property administration and customer service. As the company continues to expand, they're looking for a Client Services & Success Manager to lead their Client Services function and drive … excellent customer outcomes. The Opportunity This is a leadership role for someone who enjoys developing people but doesn't want to move away from customer engagement, service delivery and commercial responsibility. You'll lead a team responsible for customer success, professional services and project delivery, taking ...

Full-Stack Engineer — React/Node & AI for Customer Engagement

Location
Dundee, Scotland, United Kingdom
United Kingdom is seeking a curious and innovative Software Engineer to join our engineering team and help build systems and experiences that power customer engagement at scale. You will design, build and maintain full stack applications using React, Node.js and GraphQL, collaborating with product, data and business stakeholders ...

Project Manager IRC302936

Location
Greater London, England, United Kingdom
teamwork and ensure everyone understands how their individual contributions impact the final product. Requirements A self-starting and self-motivated leader, driving large, concurrent customer-engagement projects from end to end, managing scope, risk, timelines, and resource allocation. A true co-owner of the product with a steadfast … development projects across the full product lifecycle— from initial ideation and requirements gathering to post-launch analysis with a proven track record of delivering customer-engagement initiatives. Demonstrates a deep sense of product ownership, holding yourself and the team accountable not just for project delivery ...

Technical Product Owner (Hybrid, Manchester, UK)

Location
Manchester, England, United Kingdom
where you can create, innovate, and help transform airport travel. About the role We're looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus … digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You'll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with ...

Senior Solutions Engineer

Location
Greater London, England, United Kingdom
strategic fleet opportunities. You will be responsible for running discovery sessions, technical demos, pilots, and proof-of-concepts, while positioning Geotab solutions by understanding customer business challenges and identifying the best fit. You will also develop segment-specific knowledge contributing to playbooks and knowledge bases, lead strategic projects with … party integrators, and provide market feedback to Product Management. You will need to work closely with Business Development Managers, Business Segment Managers, Account/Engagement Managers, the Signature Accounts Team, Product Management, and other Solutions Engineering teams. To be successful in this role you will be a self-starter ...

Director, Customer Engineering Engineering

Location
Greater London, England, United Kingdom
partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Director, Customer Engineering The Director, Customer Engineering is a senior leader who scales the Customer Engineering organization across a region, segment, or product domain. Leads … multiple teams of Customer Engineers and their managers, sets the strategic direction for how Cloudflare technically engages with enterprise customers, and ensures the CE function operates as a unified, AI-augmented, high-performance GTM engine. Reporting to a VP or Senior Leader of Customer Engineering, you will ...

Senior Capture Manager

Location
Farnborough, England, United Kingdom
Accountabilities Strategy: Develop the capture win strategy and achieve approval from the Sector and/or Growth Leadership Team, including associated Business Development investments. Customer relationships: Build and maintain relationships at senior management level, and provide support and insight to the Capture Team to drive the long term outcome … Leadership: Demonstrate timely and successful delivery through strong leadership of a team that spans many areas of QinetiQ. In Year Accountabilities: Ensure that the customer’s confidence is building with QinetiQ and our ability to deliver what they desire. Deliver an ever-improving pWin and a clear win strategy ...

Head of Digital

Hiring Organisation
COREcruitment Ltd
Location
City of London, London, United Kingdom
experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

Head of Digital

Location
Slough, England, United Kingdom
experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty ...

Customer Success Manager (Sustainability Solutions) Customer Success Manager (Sustainability So[...]

Location
Greater London, England, United Kingdom
Customer Success Manager (Sustainability Solutions) Location: United States, United Kingdom, Europe (Remote) About Worldly Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide … single source of ESG intelligence they need to accelerate business and industry transformation. Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift. Backed ...

Senior Business Development Manager - Aerospace

Hiring Organisation
Jonathan Lee Recruitment Ltd
Location
Kinver, West Midlands, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
aerospace, energy and medical customers, working from a remote home basis in the UK, this position of Senior Business Development Manager is focused on customer and market engagement along with business growth, primarily targeting the OE, Tier 1 and Tier 2 levels. The Senior Business Development Manager … working closely with the existing global technical and operational teams to support: Opportunity identification Bid and tender delivery Programme integration and development Communication and customer support Target added-value content Establish and deliver sales growth. Support business strategies for markets and customers. Customer relationship management - build and maintain ...

Programme Delivery Executive/Programme Director

Location
Greater London, England, United Kingdom
Programme Delivery Executive (PDE)/Programme Director with Sapiens, along with a team of other PDEs, you will lead complex, enterprise-wide customer Programmes that sit at the heart of digital and AI-driven change. Partnering with C-suite stakeholders and Sapiens leadership, you'll drive delivery excellence, accelerate … customer value, and ensure every project delivers measurable business outcomes. This is a unique opportunity for a seasoned software delivery leader to combine deep insurance/financial services technology expertise, commercial acumen, and AI-native ways of working to influence both customer success and long-term growth. More ...

Customer Account Porfolio Manager - Technology & Corporate Services

Location
Greater London, England, United Kingdom
About this Role We are seeking a collaborative and strategic individual to manage a significant customer portfolio, driving end‐to‐end ownership from opportunity development through to service delivery. The role focuses on customer engagement, revenue growth and profitability, supported by deep insight into customer priorities … ability to orchestrate cross‐functional teams for long‐term value creation. What you will do Build trusted, long‐lasting relationships with senior customer stakeholders by understanding their business priorities and strategic objectives. Shape customer value propositions, co‐develop solutions that address business challenges while differentiating VOIS ...

Trainee Sales Manager

Hiring Organisation
Instant Connections
Location
Maidstone, Kent, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £60,000 per annum, OTE
through genuine human interaction. We work alongside nationally recognised organisations to help them connect with new customers through professional, face-to-face marketing and customer acquisition campaigns. As our Maidstone operation continues to grow, we're expanding the team supporting one of the UK's most recognised telecommunications groups … required. We provide structured training, ongoing coaching and clear opportunities to develop. About the Opportunity You'll begin by learning the fundamentals of customer acquisition and representing EE & BT Group products through residential face-to-face campaigns. Rather than relying on passive advertising, you'll speak directly with customers ...

Vice President, Customer & Retention Marketing

Location
Greater London, England, United Kingdom
work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities We are looking for a VP, Customer & Retention Marketing to build and scale our programmatic approach to customer engagement across a global base of 500,000+ SMB/long … tail customers. This is a unique opportunity to own the full post-sale customer journey for a segment that is not covered by dedicated Customer Success Managers — designing scalable, data-driven programs that combine the discipline of programmatic CSM with the craft of retention and lifecycle marketing. ...

Manager, Customer Strategy

Location
Greater London, England, United Kingdom
experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce … experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com. Job Description: Manager, Customer Strategy | Merkle | London | Permanent | Hybrid ...

Manager, Advanced Professional Services EMEA

Location
Greater London, England, United Kingdom
GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services Fastly is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. Fastly’s Professional Services team provides expert-level technical guidance to customers integrating … means we are working with the latest technological innovations, learning about them, and using our experience to determine how best to use them. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training. We also continue to work with customers as they ...

Manager, Advanced Professional Services EMEA

Location
Greater London, England, United Kingdom
Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services the company is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. the company's Professional Services team provides expert-level technical guidance to customers … means we are working with the latest technological innovations, learning about them, and using our experience to determine how best to use them. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training. We also continue to work with customers as they ...

Product Owner - Customer Portal

Location
Greater London, England, United Kingdom
center of health, come join our innovative company and help us improve the lives of people and animals everywhere. The Product Owner – Customer Portal is responsible for evolving World Courier’s suite of customer‐facing portal experiences into modern, scalable, intuitive, and increasingly AI‐enabled digital platforms that … support global operations, enhance customer engagement. Why this role matters Customer portals are central to how customers interact with World Courier — placing orders, tracking shipments, and accessing critical logistics information. This role ensures that our customer portals evolve into integrated, consistent, and user‐centric digital experiences, reducing ...

SAP Service Delivery Manager

Hiring Organisation
DXC Technology
Location
Leeds, UK
Employment Type
Full-time
invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … adjustments available throughout the hiring process. Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer's long‐term SAP strategy. The customer operates ...

Enterprise Architect - PLM Software

Location
Metropolitan Borough of Solihull, England, United Kingdom
Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

Field Marketing Manager UKI

Location
Greater London, England, United Kingdom
Description The Field Marketing Manager UKI is responsible for leading, developing, and executing regional account‐based field marketing strategies that drive pipeline growth, customer engagement, and revenue impact across Unit4’s priority verticals: Not-for‐Profit, Professional Services Organizations, Public Sector, and Higher Education. This role operates … matrix organization and partners closely with Sales, Business Development, Global Marketing, and other stakeholders to ensure unified go‐to‐market execution across the full customer journey—from awareness and engagement through pipeline creation, acceleration, and expansion. Operating with a One Team mindset, this role balances strategic planning with ...

Security Architect - DV Cleared

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...

Sales & Marketing Project Manager - EMEA

Hiring Organisation
Redline Group Ltd
Location
United Kingdom
Employment Type
Permanent
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...

Sales & Marketing Project Manager - EMEA

Location
London, United Kingdom
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...