326 to 350 of 617 Permanent Customer Engagement Jobs

You will manage and mentor a team of project managers, ensure complex SaaS and automation projects land successfully, and be a key part of how we help organisations transform customer engagement. Why join us? A leadership role where you can make a visible impact on both the team and the business. The chance to own the end-to-end … your eye for detail and numbers to keep delivery on track. What we’re looking for A strong background in SaaS project delivery , ideally with exposure to automation or customer engagement platforms. Experience leading and developing project managers. A confident communicator who builds trust quickly. Highly organised, detail-focused, and comfortable working with data (Excel/Power BI More ❯

e.g., AI in financial management and decision-making), (2) Operations and AI (e.g., AI in operations and supply chain management), (3) Marketing and AI (e.g., applications in marketing and customer engagement), (4) Innovation and AI (e.g., AI-driven innovation and new business models), or (5) Behavioral Research and AI (e.g., behavioral aspects of AI use in organizations). More ❯

as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, team management/coordination, customer engagement and a pragmatic approach will be required to be successful in this role. This a permanent role, within an area that requires day to day leadership, coordination More ❯

Kuiper's SDN team will design, implement and operate Kuiper's network control plane. This service will enable a high throughput telecom service using a system of LEO satellites, customer terminals, gateways, cloud services, and terrestrial network infrastructure that connect into public and private networks. For this role, you will: - Take responsibility for designing and delivering a modern, flexible … opportunity to be at the heart of the design, building and operation of a massive satellite constellation and terrestrial network. We interact with the satellite ground control services, the customer engagement systems and monitoring services to constantly fine-tune our network and deliver a high quality service to our customers. You will be responsible to build the best … is in our DNA and we tackle the problems presented by a dynamic network at global scale. It is our responsibility to ensure that the network works and our customer has a one-of-a-kind experience using our service. Our team will design, implement and operate the control plane that provides a high throughput telecom service comprised of More ❯

business to shape Product Strategies and Roadmaps. Be accountable for effective change delivery and live support within the Product team. Manage the overall Product team budget, vendor relationships, and customer engagement. Lead Product Engineering and Design Engineering teams, supported by a Principal Product Engineer. Provide matrix leadership for wider deployed Product team members. Champion modernisation, digitalisation, and Agile ways More ❯

business to shape Product Strategies and Roadmaps. Be accountable for effective change delivery and live support within the Product team. Manage the overall Product team budget, vendor relationships, and customer engagement. Lead Product Engineering and Design Engineering teams, supported by a Principal Product Engineer. Provide matrix leadership for wider deployed Product team members. Champion modernisation, digitalisation, and Agile ways More ❯

knowledge of databases and methodologies to determine appropriate sources, determine indicators and relationships, and generate intelligence support packages. Provide tailored communications to innovation stakeholders in meetings, demos, and other customer engagements, as well as support analytic innovation, development, and data analytics activities to customers and stakeholders. Brief customers on assessments and prepare briefings based on finished analysis, including preparing More ❯

knowledge of databases and methodologies to determine appropriate sources, determine indicators and relationships, and generate intelligence support packages. • Provide tailored communications to innovation stakeholders in meetings, demos, and other customer engagements, as well as support analytic innovation, development, and data analytics activities to customers and stakeholders. • Brief customers on assessments and prepare briefings based on finished analysis, including preparing More ❯

Develop and implement unit tests and tests that are part of the build environment • Working closely with developers to improve product's functionality • Develop innovative solutions • Attend developer and customer engagements meetings • Participate in code reviews and quality assurance activities • Participate in estimation discussions with the product team • Assisting engineering tech lead executing leadership and management duties and responsibilities More ❯

Friday, 8:00am – 06:00pm flexibility) Overview As our Ecommerce Graphic Designer , you will be responsible for creating visually engaging digital assets that enhance our website’s performance, support customer engagement, and drive online sales. This role will play a key part in supporting our trading and communication plan by producing high-quality creative assets that drive engagement … Strong grasp of brand identity, visual storytelling, and digital design principles, with the vision to evolve and strengthen the brand as it grows. Ecommerce Focus – Familiarity with ecommerce platforms, customer journey stages, and performance-focused design. Organisational Skills – Capable of managing multiple design requests, adeptness to work to short timescales, prioritising deadlines, and working both independently and collaboratively. Communication More ❯

Friday, 8:00am – 06:00pm flexibility) Overview As our Ecommerce Graphic Designer , you will be responsible for creating visually engaging digital assets that enhance our website’s performance, support customer engagement, and drive online sales. This role will play a key part in supporting our trading and communication plan by producing high-quality creative assets that drive engagement … Strong grasp of brand identity, visual storytelling, and digital design principles, with the vision to evolve and strengthen the brand as it grows. Ecommerce Focus – Familiarity with ecommerce platforms, customer journey stages, and performance-focused design. Organisational Skills – Capable of managing multiple design requests, adeptness to work to short timescales, prioritising deadlines, and working both independently and collaboratively. Communication More ❯

Associate Customer Success Manager - Mid Market (French Speaking) Customer Success London, UK Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate … Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is … an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Be passionate More ❯

Job Summary This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth. The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement. The manager will collaborate closely with IT teams … business stakeholders, and operational leaders to ensure seamless system performance, effective integration with enterprise applications, and alignment with organizational goals and customer service strategies.Job Description The IT Application Manager - Customer Service is responsible for the overall management and strategic oversight of the organization's Contact Center as a Service (CCaaS) platform - Specifically Genesys. Travel Requirements: Quarterly visit to … performance related to voice systems. Familiarity with CRM integrations (e.g., Salesforce, Microsoft Dynamics 365) within the contact center environment. Understanding of IVR design and implementation, call flows, and digital engagement (chat, email, SMS, social). Experience with workforce engagement tools - WFM, QM, analytics dashboards. Experience with automation, RPA, or AI/virtual agents in the contact center. Familiarity More ❯

Managing Director level. Main Responsibilities: Lead the day-to-day operations across sales, engineering, production, and quality, ensuring overall business performance. Drive business growth through proactive key account management, customer engagement, and new business development. Develop new markets and ensure delivery of annual revenue, margin, and profitability targets. Take full P&L ownership, including budgets, forecasting, and financial … reporting. Provide leadership across all functions, ensuring continuous improvement, operational efficiency, and customer satisfaction. Support and develop the internal sales team while engaging directly with customers. Collaborate with the Group CTO and international colleagues to align strategy and leverage cross-selling opportunities. Represent the company on the local board and contribute to group-level reporting. Ensure compliance with German … small, highly skilled teams in lean SME environments. Strong financial and analytical skills with full P&L responsibility. Entrepreneurial, hands-on, and solutions-focused, comfortable balancing operational oversight with customer-facing duties. Degree or management-level qualification required; technical qualifications advantageous. Flexible and willing to travel regularly within Germany and internationally. To apply for this General Manager - RF & Microwave More ❯

Principal Customer Success Manager, EMEA This role can be performed remotely from anywhere within the United Kingdom, with the expectation of travel to customer on-sites across EMEA as needed. As a Principal Customer Success Manager on our EMEA Success team, you will serve as a subject matter expert within Fullstory, leading complex, enterprise-level customer engagements, driving strategic impact on the overall end-to-end journey framework, and providing thought leadership across the Customer Success organization. By providing strategic guidance and product enablement, you will also be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. … You will report to the Snr Manager, Customer Success, EMEA. CSMs are power users of the Fullstory platform, leveraging their product knowledge and strategic expertise to help customers accomplish key business objectives. You'll be expected to engage consistently with a highly specialized book of accounts, delivering excellent service in a way that's value-driven and differentiated. You More ❯

their integration and outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying … offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What Were Looking For Required: Experience selling managed services, outsourcing solutions, or service-based … recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms Customer-focused, proactive, and solutions-oriented with excellent communication skills Strong ownership mindset with a bias for action and results Nice to Have: Understanding of ITSM, SIAM, or related service More ❯

their integration and outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying … offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What We’re Looking For Required: Experience selling managed services, outsourcing solutions, or service … recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms Customer-focused, proactive, and solutions-oriented with excellent communication skills Strong ownership mindset with a bias for action and results Nice to Have: Understanding of ITSM, SIAM, or related service More ❯

B testing efforts around conversion rate optimization, working closely with design, research, and data Collaborate with other TodayTix product managers to ensure smooth handoffs and holistic thinking across the customer journey Champion global thinking across markets (UK, US, Australia), adapting acquisition strategies to local needs and nuances Monitor KPIs daily, flag risks early, and build product strategies rooted in … in fast-paced, highly collaborative environments with hybrid and cross-functional teams An understanding of the relationship between brand, marketing and product and how they work together to create customer engagement Good To Know: TodayTix Group takes care of our team. We're proud to offer a generous suite of benefits. Here are a few of our favourites More ❯

Vice President of Business Development (VP, BD) to lead, manage, and grow our pipeline and capture operations across federal and commercial markets. This executive-level position will oversee client engagement, opportunity development, capture strategy, and proposal execution across our core sectors: Security, Information Technology (IT), Intelligence Community (IC) and Construction/Manufacturing Services. The VP, BD will work cross … Development: • Lead capture and pursuit efforts across DoD, civilian, and commercial sectors with a focus on mission-aligned, revenue-generating opportunities. • Shape and drive opportunity development through competitive intelligence, customer engagement, and early solutioning. • Manage and refine a multi-sector pipeline to align with annual and long-term growth goals. Client & Partner Engagement: • Cultivate and maintain relationships More ❯

Business Development Representative - UK & Nordics Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands like McDonald's, Ford Motor Company, and Delta Air Lines rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and More ❯

role. Strong hardware and RF experience (test, measurement, simulation, or system integration). Experience as an individual technical contributor. Proven ability in requirements gathering and technical proposal writing, with customer engagement experience. Familiarity with R&D methods (ideally GNSS-based), GNSS testing, and simulator development. Strong stakeholder management skills, able to liaise effectively across Sales, Engineering, and Delivery More ❯

how brands connect with their audiences. What You'll Do: Design and implement innovative marketing strategies using Salesforce and other automation tools. Collaborate with cross-functional teams to drive customer engagement. Analys campaign performance and deliver actionable insights. Communicate ideas and solutions clearly to stakeholders. What They're Looking For: Proven experience with Salesforce and marketing automation platforms is More ❯

how brands connect with their audiences. What You'll Do: Design and implement innovative marketing strategies using Salesforce and other automation tools. Collaborate with cross-functional teams to drive customer engagement. Analys campaign performance and deliver actionable insights. Communicate ideas and solutions clearly to stakeholders. What They're Looking For: Proven experience with Salesforce and marketing automation platforms is More ❯

a structured, user-friendly resource. Collaborate with product marketing to create engaging technical content (blogs, case studies, demos). Support pre-sales efforts by providing technical demos and responsive customer engagement. The Applications Engineer will have: A degree in engineering, applied physics, or a related technical discipline. 1-3 years of experience in industry or applied research (exceptional graduates More ❯

within a digital agency or high-growth SME. Strong commercial acumen with experience driving growth strategies that deliver results. Knowledge of AI and machine learning applications within marketing and customer engagement. Financial fluency in budgeting, forecasting and cost optimisation. Inspirational leadership, with the ability to attract, develop and retain top talent. Results-driven mindset, with a passion for operational More ❯