326 to 350 of 1,676 Permanent Customer Engagement Jobs

Manager, Advanced Professional Services EMEA

Location
Greater London, England, United Kingdom
GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services Fastly is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. Fastly’s Professional Services team provides expert-level technical guidance to customers integrating … means we are working with the latest technological innovations, learning about them, and using our experience to determine how best to use them. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training. We also continue to work with customers as they ...

Manager, Advanced Professional Services EMEA

Location
Greater London, England, United Kingdom
Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services the company is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. the company's Professional Services team provides expert-level technical guidance to customers … means we are working with the latest technological innovations, learning about them, and using our experience to determine how best to use them. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training. We also continue to work with customers as they ...

Product Owner - Customer Portal

Location
Greater London, England, United Kingdom
center of health, come join our innovative company and help us improve the lives of people and animals everywhere. The Product Owner – Customer Portal is responsible for evolving World Courier’s suite of customer‐facing portal experiences into modern, scalable, intuitive, and increasingly AI‐enabled digital platforms that … support global operations, enhance customer engagement. Why this role matters Customer portals are central to how customers interact with World Courier — placing orders, tracking shipments, and accessing critical logistics information. This role ensures that our customer portals evolve into integrated, consistent, and user‐centric digital experiences, reducing ...

SAP Service Delivery Manager

Hiring Organisation
DXC Technology
Location
Leeds, UK
Employment Type
Full-time
invest in and grow its SAP Practice and is seeking an experienced SAP Service Delivery Manager to lead one of our most strategic customer engagements. This is not a traditional SAP Service Delivery Manager position. We are looking for a senior SAP service Delivery lead … adjustments available throughout the hiring process. Working closely with DXC Sales, Presales, Account and Delivery teams, you will be responsible for establishing trusted customer relationships, ensuring successful managed service delivery, driving account growth opportunities and supporting the customer's long‐term SAP strategy. The customer operates ...

Enterprise Architect - PLM Software

Location
Metropolitan Borough of Solihull, England, United Kingdom
Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

Field Marketing Manager UKI

Location
Greater London, England, United Kingdom
Description The Field Marketing Manager UKI is responsible for leading, developing, and executing regional account‐based field marketing strategies that drive pipeline growth, customer engagement, and revenue impact across Unit4’s priority verticals: Not-for‐Profit, Professional Services Organizations, Public Sector, and Higher Education. This role operates … matrix organization and partners closely with Sales, Business Development, Global Marketing, and other stakeholders to ensure unified go‐to‐market execution across the full customer journey—from awareness and engagement through pipeline creation, acceleration, and expansion. Operating with a One Team mindset, this role balances strategic planning with ...

Security Architect - DV Cleared

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Establish security design standards, architecture patterns and operational governance Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Customer & Stakeholder Engagement Serve as technical authority for security architecture discussions with customer leadership Present security recommendations to defence programme teams and executive … stakeholders Lead security architecture workshops and customer engagement activities Communicate complex security concepts to technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 12 years' information security experience with 5+ years in architecture role Proven experience designing enterprise-scale security architectures Strong background in defence, aerospace ...

Sales & Marketing Project Manager - EMEA

Hiring Organisation
Redline Group Ltd
Location
United Kingdom
Employment Type
Permanent
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...

Sales & Marketing Project Manager - EMEA

Location
London, United Kingdom
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...

Staff Forward Deployed Engineer — Real-Time Customer Data

Hiring Organisation
Arm Treasure Data
Location
London, UK
Employment Type
Full-time
Treasure AI is shaped by human creativity and always-on through continuous, context-driven action. Furthermore, Treasure AI employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect … dedicated to some of our most strategic global customers — think large enterprises in the e-commerce and retail space. This is not a typical customer-facing or professional services role. You will be embedded at the intersection of product engineering and customer success, working directly alongside the customer ...

Project Manager - Customer Success

Location
Tadworth, England, United Kingdom
pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people. As our new Project Manager - Digital Customer Success, you will be spearheading digital customer success initiatives that bridge technology and user experience, ensuring our digital platforms and tools deliver measurable … people first by fostering growth, well-being, and a sense of belonging. What you will be doing? As a key part of the Digital Customer Success team, you'll create impact by Leading cross-functional digital projects that elevate customer engagement, streamline digital touchpoints, and accelerate adoption ...

Amazon Connect Solutions Consultant

Location
Greater London, England, United Kingdom
contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed … sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Amazon Connect Solutions Consultant . We look for people with the right cultural fit having what ...

CRM Insights and automation specialist

Hiring Organisation
SPS SportSoft
Location
L3, Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

Delivery Lead

Hiring Organisation
DXC
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£75,000
with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support … necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while maintaining oversight ...

Delivery Practice Manager, Application Migration, Modernization and Management (AWS)

Location
Greater London, England, United Kingdom
implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

Mid Market Account Executive - EMEA

Location
Greater London, England, United Kingdom
About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through … relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with ...

Solutions Engineer

Location
Greater London, England, United Kingdom
pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic ...

Strategic Account Executive (Scandinavian Territory)

Location
United Kingdom
profile. All other sites where Tealium careers may appear may not be legitimate.*****WHO WE ARE**Tealium is the trusted leader in real-time **Customer Data Platforms (CDP)**, helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in **enabling enterprise AI strategies**. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.More ...

Senior Business Dev. Mgr., EMEA AGS Greenfield GTM

Hiring Organisation
AmazonWebServices
Location
London, UK
Employment Type
Full-time
moment for cloud and AI adoption in over a decade? We are looking for a Senior Business Development Manager to join our EMEA Greenfield Customer Acquisition team. This is a high-impact role at the heart of how AWS grows: building relationships with new accounts and creating the next … growth for years to come. Who You AreYou have a proven track record of business development and delivering tangible business outcomes through direct customer engagement and campaign execution. You are hungry, opinionated, and unafraid to challenge the status quo. You think strategically but disproportionately focus on getting things ...

Senior Product Manager (CRM)

Hiring Organisation
Appcast
Location
London, UK
make ASOS a leader in online fashion retail. We operate as a product-led organisation, where cross-functional teams are empowered to solve real customer problems through innovation, experimentation, and data-driven decision-making. With a strong focus on scalability, personalisation, and cutting-edge technology, we’re building … Digital Product and will report to our Head of Product – CRM and Lifecycle Product. At ASOS, CRM is one of our most important customer engagement channels, delivering email and push notifications to our customers around the world, and we’re looking for someone to lead the next generation ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Hiring Organisation
Appcast
Location
London, UK
accelerating a complex sales cycle. The ideal candidate will have (1) expertise operating in entrepreneurial and highly matrixed environments, (2) the ability to translate customer requirements into technology solutions, and (3) past performance growing government programs.Key job responsibilities- Set a strategic sales plan for your target markets in line … certifications specific to the public sector.- Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.- Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required.- Understand the technical requirements of your ...

Renewal Manager at Enterprise Procurement and Spend Management SaaS

Hiring Organisation
Grey Matter Recruitment
Location
Reading, England, United Kingdom
Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Location
Manchester, England, United Kingdom
certifications specific to the public sector. Develop and manage the sales pipeline by engaging with prospects, partners, and key customers. Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required. Understand the technical requirements of your … external stakeholders, prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies to align with revenue growth expectations. Accelerate customer adoption and customer satisfaction About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred ...

Sr. Account Manager, WWPS ISV Sales, PARTNERS-PS

Location
City of Edinburgh, Scotland, United Kingdom
certifications specific to the public sector. Develop and manage the sales pipeline by engaging with prospects, partners, and key customers. Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required. Understand the technical requirements of your … external stakeholders, prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies to align with revenue growth expectations. Accelerate customer adoption and customer satisfaction About The Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred ...