in the market and our people are the best at leveraging these solutions to drive business value for our clients. We are experts in all things data, marketing and customer experience and bring together cutting-edge technical expertise, value focused consulting and flawless execution to drive growth for our clients. As part of the wider Digital Transformation Division, you … the right solution that meets the client's requirements without excessive custom development You will have deep experience on at least one marketing technology, ideally a campaign management/customerengagement platform/marketing automation tool You may have had some exposure to Customer Data Platforms, and ideally would have been involved in the implementation of one More ❯
developers, and commercial stakeholders to deliver products that are data-driven, differentiated, and valuable to our customers. We'll trust you to: Define product requirements based on market research, customer feedback, and internal analysis Research and prototype quantitative models and see through the implementation with the engineering team Act as the bridge between quantitative research, engineering, sales and clients … to deliver innovative and timely solutions Collaborate closely with sales and marketing teams to shape go-to-market strategies, support customerengagement, and ensure value propositions are well understood Answer client questions about our quantitative models and decision support tools Define and monitor SLAs for product performance and delivery Own the product roadmap and lead the lifecycle from More ❯
role? Kickstart an exciting career as the Senior Director of CRM Hub Operations ! Join our vibrant Membership & Personalisation team within Market & Channels Central Marketing and lead the way in customer engagement. Please note: This role is based in our London HUB, and we offer a hybrid working model, which includes 3 days in the office and 2 days working … top-tier CRM operations and development on a global scale. Proven track record in managing CRM campaigns and lifecycle operations for large businesses worldwide. Skilled in driving cross-functional customer propositions and enhancing customer experiences. Ability to build support and collaboration across diverse teams in a global company, including product and tech teams. Strong problem-solving and communication … religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. More ❯
role? Kickstart an exciting career as the Senior Director of CRM Hub Operations ! Join our vibrant Membership & Personalisation team within Market & Channels Central Marketing and lead the way in customer engagement. Please note: This role is based in our London HUB, and we offer a hybrid working model, which includes 3 days in the office and 2 days working … top-tier CRM operations and development on a global scale. Proven track record in managing CRM campaigns and lifecycle operations for large businesses worldwide. Skilled in driving cross-functional customer propositions and enhancing customer experiences. Ability to build support and collaboration across diverse teams in a global company, including product and tech teams. Strong problem-solving and communication … religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. More ❯
Manages and provides leadership of the Sector contracts function for contract negotiation, analysis, and administration; guidance and oversight of opportunity development, successful new business capture, and proposal preparation; and customerengagement related to contract acquisition and fulfillment in order to achieve company annual operating plan. The Sector Contracts Vice President must be able and willing to work in … a culture of operational excellence, portfolio ownership, and continuous improvement. Advisement and Compliance: Reviews and resolves all issues affecting company compliance and ensures satisfaction of legal requirements, Company, and customer objectives by working closely with the Sector President, Chief Contracts Officer, Chief Legal Officer, and other senior executives. Provides strategic guidance to completion on more complex bids such as … a face-paced business environment, providing real-time subject matter expertise and direction to cross-functional team. Contributing to the development of new business strategies to maximize company and customer benefits. An in-depth knowledge about federal government contracting, to include federal acquisition process and regulations, as well as in-depth knowledge of Commercial contracting processes and procedures (working More ❯
delivering client campaigns. As a CRM Campaign Specialist, you will be responsible for the planning, execution, and optimisation of CRM campaigns. You will play a key role in driving customerengagement, retention, and revenue growth. Responsibilities Develop and execute CRM campaigns that align with business objectives and target audience segments. Collaborate with cross-functional teams to gather requirements More ❯
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Director Business Intelligence Department: Customer Operations Employment Type: Permanent - Full Time Location: UK - London Description Your new company A tech scale up with Big Plans... When you join Exclaimer you will join a global award winning SaaS provider with … plans, and an exciting work culture. Not Heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customerengagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these More ❯
Herndon, Virginia, United States Hybrid / WFH Options
Lockheed Martin
new or renewing contracts • Manage teams for proposal execution to include staff, consultants, and other resources • Own the primary responsibility for the design, development, and delivery of compliant, compelling, customer-focused proposals • Support the development, maintenance and implementation of proposal processes, including process documentation, tools, metrics, and training • Lead continuous improvement for proposal processes across the team • Maintain ongoing … relationships through meeting and customerengagement, to ensure we are providing top-tier support to our internal partners • Liaise with Technical, Business Development, Contract, and Cost teams to ensure proposal roadmaps are aligned with strategy This role will require the flexibility to work a varying schedule with overtime as driven by proposal demands as well as limited travel. … the office as needed and as appropriate. • Sunnyvale, CA • Highlands Ranch, CO • Herndon, VA Basic Qualifications: • 4-8 years of proposal management experience such as experience with evaluation notices, customer questions, source selection processes, and/or proposal evaluations • Ability to follow established processes and demonstrate accountability • Excellent writing and communication skills • Experience leading multi-disciplinary proposal teams of More ❯
including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: Experience with Databricks Understanding of how data platforms interact with marketing and customerengagement platforms. Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks. Good understanding of security and data protection best practices. Familiarity with … to give them the freedom and peace of mind to explore the world, their way - enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and More ❯
and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customerengagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and More ❯
project teams, development teams, and technology product groups todevelop robust and viable architectures that deliver customer value andbusiness benefits. Actas an ambassador for Temenos product solutions throughout the customerengagement, demonstrating thought leadership and expertise. Identifyand evaluate technical risks, offering mitigation strategies and solutionsto ensure successful project delivery. Helpprevent scope creep, eliminate inconsistent solution designs, and ensureadherence to the Technical More ❯
delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, customerengagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
1PGR
countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯
countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯
Loughborough, Leicestershire, England, United Kingdom
The Access Group
to you. About you: Access Managed Services (AMS) are seeking an experienced and competent MSP Deployment Engineer to join our team to provide technical expertise across a range of customer projects. From Microsoft 365 to Virtual Desktops deployments, LAN and Firewall upgrades and software installs you will add to our pool of knowledge and deliver fantastic results for our … clients. As a Deployment Engineer, you will report into the Head of Customer Delivery and Onboarding delivering projects end-to-end, inclusive of discovery, design, implementation, configuration, testing, documentation and fully supporting the process of acceptance into service.As a Deployment Engineer, you will be playing a vital role within the Projects department to ensure the successful execution of the … Company's business mission. You will deliver IT projects ensuring clients are satisfied and their expectations are met. You will have strong customer facing skills and will be working across the project lifecycle, onboarding clients ensuring they are satisfied with everything Access deliver. You will be a dynamic individual who can manage their own workload, understand customer communication More ❯
Newton Abbot, Devon, United Kingdom Hybrid / WFH Options
Amulet Hotkey
technical role within Amulet Hotkey's operations. This hands-on position involves architecting and implementing remote desktop and virtualized solutions for blue-chip organizations across EMEA, with travel to customer sites within these regions. You will collaborate closely with Sales and Technical teams, supporting pre-sales and post-sales activities, including solution design, proof-of-concept deployment, and production … discovery sessions with customers and prospects, aligning solutions with business needs. Support proof-of-concept deployments, integration, and troubleshooting. Coordinate with Product Teams and partners to align solutions with customer requirements. Develop and present technical proposals, architectures, and detailed designs. Post-Sales & Implementation Contribute to final solution design and oversee implementation in production environments. Provide advanced support (L3/… L4) during escalations. Optimize system performance, ensuring solutions meet security and compliance standards. Deliver professional services for customer implementations. Ongoing Support & Continuous Improvement Act as a trusted technical advisor, providing clear guidance and responses. Conduct system audits and health checks, recommending improvements. Provide training and documentation for teams and customers. Key Skills & Experience Experience delivering technical projects and enterprise More ❯
following best practices, and leveraging the platform effectively to build high-performance, scalable web applications. In this role, you will be responsible for executing technical success initiatives, proactively identifying customer challenges, and using a suite of tools and motions to drive adoption and optimization. You will play a critical role in influencing customer decisions, driving them to adopt … best practices, championing web excellence, and ensuring they achieve long-term success on Vercel. You will also collaborate with Customer Success Managers to align technical strategy with business objectives, and partner with Product and Engineering to remove blockers and provide structured feedback to enhance Vercel's platform and offerings. If you're based within a pre-determined commuting distance … practices and feature adoption. Conduct technical assessments, troubleshooting, and performance evaluations to proactively identify areas for improvement. Provide implementation guidance on architecture, scalability, and optimization strategies. Work closely with Customer Success Managers to align on customer goals and drive technical initiatives. Surface structured feedback from customer engagements to influence Vercel's product roadmap. Contribute to internal enablement More ❯
Amazon Day 1 Culture. Come build the future with us. Key job responsibilities • Embrace a positive culture in your organization that inspires diversity, inclusion, equity and high performance. • Ensure customer satisfaction through business value creation. • Develop, communicate and execute the go-to-market strategy for your teams to accelerate customer adoption and grow market segment share. • Meet or … AWS Global Sales AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their … success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. BASIC QUALIFICATIONS • Extensive leadership experience in technology related sales or business development teams. • Experience interfacing with GenAI customers and partners. • Track record of coaching and motivating high performing teams. • Deep knowledge and network in the startup ecosystem. • Experience More ❯
to create technical assets to improve team efficiency (e.g., Postman collections, automation scripts, web tools). Ability to work collaboratively across product and engineering teams to drive a seamless customer experience. Self-motivated and proactive, with strong problem-solving and analytical skills. Ability to work in a fast-paced, dynamic environment. Willingness to travel as needed to support customer engagements and internal workshops. Iterative, customer-centric exploration of problems and solutions. Understanding of business goals and strategy, competitor analysis, business rules, legislation, and constraints. Application of design thinking to determine the best solution. Requirements definition and elicitation techniques, resolving conflicting requirements, validating requirements across multiple stakeholders while considering impact on the customer and product. Accurate, unambiguous More ❯
for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer's most complex and business critical problems to build and execute go-to- market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development … specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as OpenSearch is an open-source, Apache … service that makes it simple to run OpenSearch in the AWS cloud. Are you passionate about building search, observability, and Generative AI applications with OpenSearch? AWS is seeking a customer-obsessed and technically driven OpenSearch Specialist Solutions Architect. As a member of the Data Specialist SA team in WWSO, you will serve as a trusted technical advisor and subject More ❯
builds. Specifically, you will work with infrastructure, networking, operations, and security teams across AWS on new construction, building expansions, and network upgrades, while acting as a liaison with the customer to report construction and operational milestones and seek contractual approvals. You will work with AWS security teams and the customer on physical accreditation projects. You will also work … with AWS service teams on capacity planning to ensure adequate physical capacity to launch new services. The role requires working familiarity with the customer environment, and experience in the military or the intelligence community is preferred. You will draw upon a project management background and analytical problem solving skills to effectively support the delivery of industry leading, secure services … maintain high level work plans, risk management plans, and schedules. - Develop and execute effective methods of communication among AWS and government stakeholders. - Lead operational and contract performance discussions with customer stakeholders through formal program performance reviews and technical planning meetings. - Participate in long lead infrastructure expansion plans, capacity requirements, and community-wide utilization forecasts. - Identify and eliminate blockers, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Workplace Consultancy
multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Workplace Consultancy
multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing: Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
The Workplace Consultancy
multimedia and written content: short-form video, graphics, infographics, blogs, web copy, emails, microsites, pitch decks and more that powers our demand-generation campaigns, strengthens brand authority and drives customer engagement. Reporting to the Marketing Manager and working closely with other members of the team, you’ll translate business goals into content that informs, inspires and converts. Key Responsibilities … Strategic Execution: Implement a content marketing plan aligned with growth objectives, target personas, and the customer journey across the funnel. Content Writing : Draft and edit clear, engaging written content including blogs, web page content, social posts, internal reports, and newsletters to improve our brand authority. Copywriting: Write compelling and targeted copy for a range of formats, including email campaigns More ❯
on the .NET, J2EE platforms, and harness the synergy between DevSecOps and Agile to deliver solutions faster and on-time. GoldenTech prides ourselves in our ability to exceed in customer satisfaction thereby leading the way to continued customer engagement. Finally, we provide a platform to our workforce and empower them to meet our customers' mission, while succeeding in More ❯