426 to 450 of 1,670 Permanent Customer Engagement Jobs

technology transformation to hire an experienced Technology Project Manager in Reading. You will own the end-to-end delivery of a high-profile customer technology programme, including CRM, customer data and engagement capabilities. Working across Technology, Digital and external partners, you will ensure delivery against scope, budgets ...

LondonBusiness – Customer Experience/Full Time/HybridJoin Pigment: The AI Platform Redefining Business PlanningPigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance … driven by innovation and ready to make an impact at scale, we'd love to hear from you. What You'll DoAs a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial ...

Deployment Strategist - Public Sector, Nonprofit & Education Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges … will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) opportunities. Key Responsibilities Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage, not just discovery or deal closure AI Strategy ...

your responsibilities will extend well beyond those of a typical consultant. You will not only deliver project-based work to enhance and optimise the customer's IT environment, but also take ownership of entire workstreams, ensuring end-to-end delivery with full technical oversight. Drawing on significant experience within … transformational technologies such as AI, Automation and data intelligence, will be key to the role's focus. You will play a key role in customer engagements, contributing to the creation of statements of work, low-level designs, and comprehensive technical documentation, whilst ensuring a seamless transition of projects into ...

issues, and work closely with Product and Content teams to resolve user queries. This role requires a deep understanding of both technical systems and customer-facing communication, with a focus on delivering excellent customer service while solving high-impact issues. Your responsibilities will include: Technical Support Provide advanced …/or law. Use a variety of tools and logs to investigate and resolve issues quickly, ensuring a fast resolution to the user. Customer Engagement Act as a point of escalation for Tier 2 support staff, handling critical customer issues that require advanced technical expertise. Maintain high ...

mobilization through deployment and hypercare.Develop and execute program roadmaps aligned with business objectives and transformation goals.Drive successful implementation of D365 Finance, Supply Chain Management, Customer Engagement, Power Platform, and related Microsoft technologies.Manage program scope, budget, timeline, quality, risks, dependencies, and resource allocation.Ensure delivery excellence through adherence to Microsoft … CIOs, CTOs, Operations Leaders, Procurement Heads, and Transformation Executives.Drive stakeholder alignment across business and technology functions.Effectively manage escalations, conflicting priorities, and strategic program decisions.Client Engagement & Consulting LeadershipProvide strategic guidance and thought leadership throughout the transformation journey.Partner with client leadership to define future-state operating models and business transformation objectives.Facilitate ...

high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence, Government and critical infrastructure markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … operate through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure customer missions, emerging threats and organisational capabilities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Company Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective … encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product Dotdigital is an all-in-one customer experience and data platform (CXDP) that ...

identify the organisations and use cases where Skyral's modelling, simulation, AI and digital twin capabilities can create significant value, taking opportunities from initial engagement through to commercial agreement and expansion. This is a senior, hands-on role for someone who is comfortable creating a market as well … selling into one. You will need to understand complex customer problems, engage credibly with senior decision makers and work with our product and technical teams to turn Skyral's technology into compelling commercial propositions. The role spans the breadth of Skyral's enterprise market. We are particularly interested ...

Identify and secure new partnership opportunities that support business growth. Work collaboratively with partners to generate sales opportunities and increase revenue. Arrange and attend customer and partner meetings to promote Converge’s products and services. Gather and maintain detailed information on customers, competitors, and market trends. Maintain accurate records … system. Produce reports, forecasts, and pipeline updates as required. Support the development and execution of strategic sales plans. Qualify opportunities and identify customer requirements. Work closely with internal teams to ensure excellent customer outcomes. Handle partner and customer issues professionally, escalating where appropriate. Support continuous improvement initiatives ...

Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output … Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer ...

part of a team solving complex challenges, delivering real-world impact and working alongside talented colleagues who care deeply about quality, collaboration and customer success. About The Role As a Digital Workplace Consultant, you will work with our customers to design, deliver and optimise modern workplace solutions built around … Microsoft 365. This is a hands-on consulting and delivery role, combining customer engagement, technical solution design and implementation. You will work with customers from initial discovery and assessment through to solution design, migration, implementation and optimisation, helping them create secure, effective and scalable digital workplace environments. Working ...

have different needs than traditional Amazon customers, which is why we are seeking talented individuals to reinvent our approach to selection, pricing, products, and customer experience. Description Do you want to be part of a new adventure? Do you have strong relationship-building skills and enjoy exceeding expectations … Manager to drive strategic growth with our most valuable customers. As part of our Amazon Business team, you will be responsible for building strong customer relationships, and identifying and nurturing high-value opportunities within your assigned accounts. You will lead technical integration projects such as e-procurement system connections ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … Commercial teams. Ensure all pursuit artefacts (SOWs, pricing sheets, TOM, SLAs/XLAs, transition plans) align to a cohesive solution. Facilitate solution workshops, customer discovery sessions, and deep-dive technical/operational interviews. 4. Financial & Commercial Architecture Shape pricing models including T&M, Fixed Price, Outcome-based, or Managed ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … Commercial teams. Ensure all pursuit artefacts (SOWs, pricing sheets, TOM, SLAs/XLAs, transition plans) align to a cohesive solution. Facilitate solution workshops, customer discovery sessions, and deep-dive technical/operational interviews. 4. Financial & Commercial Architecture Shape pricing models including T&M, Fixed Price, Outcome-based, or Managed ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … Commercial teams. Ensure all pursuit artefacts (SOWs, pricing sheets, TOM, SLAs/XLAs, transition plans) align to a cohesive solution. Facilitate solution workshops, customer discovery sessions, and deep-dive technical/operational interviews. 4. Financial & Commercial Architecture Shape pricing models including T&M, Fixed Price, Outcome-based, or Managed ...

About the RoleWorking for a high-growth (+25% YOY), sustainable consumer eCommerce scale-up, Customer Retention and Loyalty Marketing Manager will have the opportunity to shape the growth of their loyalty program. You'll be responsible for creating customer-centric strategies and executing the loyalty program while optimising … personalisation and customer engagement to achieve business growth. Requirements: Proven experience working in Retention, Loyalty or CRM focused role, with experience working on a loyalty program. Familiarity with CDP and ESP tools such as Bloomreach, Treasure Data, Blueconic etc. An analytical growth mindset and able to use analytical ...

lead the development of the associated technical and commercial proposal. The Business Capture Management team owns the full bid lifecycle, ensuring that customer requests are translated into clear, deliverable and costed solutions that are comprehensive, competitive, compliant and customer-focused. The role works across the business to define … solutions that address specific customer needs. You will collaborate closely with Sales, Solutions Architect, Engineering, In-Service Support, Programme Management, Supply Chain, Finance and Commercial teams. You will also liaise directly with customers around the globe to clarify requirements, communicate the proposed solution and support internal governance approvals. ...

summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

Intelligent Customer Products (ICP) platform is a new CDO platform within Consumer Relationships It builds and scales capabilities including Conversational AI, AI Search, CoachAI and Super Agent to deliver trusted, personalised and effortless AI-powered customer experiences ICP helps Lloyds create proactive, intelligent customer interactions that drive … growth, improve customer satisfaction and reduce cost to serve, underpinned by the standards, governance and operational foundations needed to deploy AI safely at enterprise scale The Senior AI Engineer role is a hands-on technical role within the Intelligent Customer Products (ICP) Platform, responsible for designing, building ...

digital and technology transformation to hire an experienced Technology Project Manager. You'll take ownership of the end-to-end delivery of a major customer technology programme, focused on new CRM, customer data and customer engagement capabilities. Working across Technology, Digital, Business teams and external partners … hybrid delivery environments Comfortable bringing structure and direction to complex and evolving programmes This is an opportunity to take ownership of a high-profile customer technology transformation within a large, complex organisation, with significant exposure across both Technology and the wider business. #J-18808-Ljbffr ...

What Were Looking For: The Program Manager - Residential position is responsible for program planning, contractor network management, procurement activities, budget oversight, performance management, stakeholder engagement, and achievement of participation and energy savings goals. This role works closely with Energy Trust staff, utility partners, Program Management Contractors (PMC), Program Development … staff and other in-person meetings. What Youll Do: Manage all aspects of the residential home assessment program, including planning programs, market research, contractor engagement, procurement activities, performance management, and continuous improvement initiatives. Lead planning and development of program delivery strategies that support Energy Trust's strategic objectives ...

Your Role Product Manager – Global MarTech & Engagement Platforms. You will be the strategic architect of Elanco’s marketing technology ecosystem, owning the connective tissue of SaaS-based platforms that drive customer engagement, education, and conversion. You will manage a diverse portfolio of enterprise tools, including Docebo, On24 … Wistia, Pear Commerce, Ahrefs, and other key engagement platforms, ensuring a seamless, high-performing set of capabilities for global marketing teams worldwide. Your Responsibilities SaaS Portfolio Management – Lead the lifecycle, integration, and optimization of the marketing SaaS stack. Engagement Roadmap – Define strategy for how bolt‐on technologies enhance ...

recognised technical authority, shaping OpenShift strategy across some of the UK's most complex enterprise environments. You'll combine strategic consultancy, architectural governance, and customer engagement while influencing the future direction of our OpenShift capability. You'll be joining a collaborative team of architects, consultants, and technical specialists … best practices across the practiceLead architecture strategy for large-scale hybrid and multi-cloud transformation programmesProvide governance and technical assurance across high-profile customer engagementsSupport strategic pre-sales activities, major bids, and customer workshopsAdvise senior customer stakeholders including CTOs, Heads of Engineering, and Platform OwnersDrive security, resilience ...

company, is seeking multiple AI Engineers (Enterprise) to help design, build, and deploy production-grade generative AI solutions for enterprise customers. This is a customer-facing, hands-on engineering role that combines deep technical expertise with solution architecture and client engagement. You will partner closely with enterprise organizations … solution strategies. Scope and execute proof-of-concept (POC) projects, performance testing, and solution evaluations. Design, build, and deploy production-ready AI applications within customer environments. Recommend appropriate model architectures, deployment strategies, and infrastructure based on customer requirements. Advise customers on model fine-tuning and optimization techniques, including ...