426 to 450 of 460 Permanent Customer Engagement Jobs

Bring: Experience of product leadership experience in payroll, HR tech, or managed services. A deep understanding of UK payroll compliance, service delivery, and digital transformation. The ability to translate customer needs into structured, agile delivery. Strong commercial acumen with experience in pricing strategy and customer engagement. Excellent communication skills, stakeholder management, and a passion for education or public More ❯

Bring: Experience of product leadership experience in payroll, HR tech, or managed services. A deep understanding of UK payroll compliance, service delivery, and digital transformation. The ability to translate customer needs into structured, agile delivery. Strong commercial acumen with experience in pricing strategy and customer engagement. Excellent communication skills, stakeholder management, and a passion for education or public More ❯

security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying opportunities … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … Supporting workshop delivery and client meetings Conducting research and analysis Client Engagement Support Typical activities include: Leading client workshops such as security strategy sessions, Cloud security architecture reviews, Risk assessment workshops, technology evaluation sessions. Producing client materials including, Security assessment reports, technical architecture diagrams, implementation roadmaps and project status updates. Conducting security assessments by gathering and analysing security documentation More ❯

serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their … offerings to keep up with technological advancements and enhance operational efficiency. Working as an integral part of the account team and plan, the SVDM closely collaborates with Account Managers, Customer Success Managers, Regional Services Directors, and Area Services Managers to ensure the establishment of profitable and efficient services offerings. OPPORTUNITIES You will assume accountability for generating and successfully concluding … strategic business and technology objectives. Proactively communicates the benefits of Temenos services and solutions to clients and collaborates with the Account Management teams. You will collaborate with the Services Engagement Director, Regional Services Director, and Area Services Manager to generate profitable business directly or through partners, based on projected account potential and service line capability. You will establish and More ❯

on the right tools and approaches (e.g. Braze, Adobe, Salesforce Marketing Cloud, Unica). Assessing clients' CRM maturity, auditing existing tech stacks, and recommending roadmaps to unlock next-level customer engagement. Overseeing implementation projects delivered by the internal team - from martech consultants and automation specialists through to campaign operations. Coaching and developing a talented, ambitious team (currently Salesforce-centric … to broaden capability across platforms and future skills. Partnering closely with strategy leads, project managers, and client stakeholders to bring together technology, campaigns, and customer journeys. What We're Looking For Deep knowledge of CRM and marketing automation tools, with broad cross-platform understanding (not just one vendor). Proven ability to manage RFPs, vendor selection, and client pitches … confident advising senior stakeholders at pace. Experience designing CRM/campaign solutions and advising on how to optimise customer journeys through technology. Strong leadership skills with a track record of growing and coaching teams. Energy, presence, and a collaborative mindset - able to inspire both clients and colleagues in a fast-moving, innovative environment. Agency/consultancy experience is an More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. As an AI Engineer, you will support the Technology Engineering team within CIO by contributing to the development, deployment, and maintenance of AI and machine learning solutions. Your … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. As a Principal AI Engineer, you will be part of the Technology Engineering team within CIO, leading the design, development, and deployment of advanced AI and machine learning … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we More ❯

While not directly responsible for people management, the PSA plays a pivotal leadership role by elevating the team's technical capabilities, aligning enterprise architecture best practices, and influencing both customer outcomes and internal product strategy. Responsibilities: Lead and architect the most complex, high-value, or strategically significant pre-sales and customer solution requirements. Owning the technical direction for … strategic opportunities and, where appropriate, supporting the wider Solution Architecture team on their own engagements. Serve as an escalation point for technical solutioning pre-sales risks and critical customer engagements. Provide ongoing coaching, mentorship, and development support to Solutions Architects and Customer Sales Engineers. Design and lead technical enablement initiatives, knowledge-sharing sessions, and architecture reviews. Act as … senior contributor in cross-functional working groups (Product, Security, Professional Services) to align solutions with Docebo's business needs. Provide strategic feedback to Product Management based on industry trends, customer challenges, and architectural patterns encountered in the field. Engage in go-to-market planning for new features or services requiring complex solution positioning. Contribute to defining architectural standards, reusable More ❯

and professionals relevant to the project. Key Responsibilities: Act as a technical and solution specialist able to support the sales team's requirements and develop the relationship with the customer, inspiring confidence in our client's ability to understand their needs and deliver an unparalleled service level. Understand and evaluate the technical needs of a customer, focusing on … best technology to achieve within budget, the customer journey and the effective maintenance of solutions. Work with the project team to deliver proof of concept, revisions and deployment solutions to customers via meetings, calls and on site when required Ownership of high level diagrams on system design demonstrating solution capabilities Deliver customer consultancy on solution design including road … similar industry. You will have a working understanding of AV solutions, their design, installation and testing and of current AV technologies including; digital signage, display technology, interactive technologies for customer engagement. A working experience and understanding of all current media playback solutions like Brightsign, Nexmosphere sensor solutions and Web based HTML/Javascript applications is highly desirable. A comprehensive More ❯

in Japan? Then this role might be for you! Our ProServe business is going through a period of rapid change and pressure to digitally transform their products and services, customer experiences, and business operations. We are bringing highly specialized capabilities to our customers that are designed to make them successful in their digital transformation journey in the cloud. We … are bringing our global experiences, expertise, and best practices from thousands of customer engagements to deliver accelerated business outcomes to our customers, and we are obsessed over our customers' success. Our teams collaborates across the entire AWS organization and our extensive partner ecosystem, and provide access to the global AWS product and service teams to drive cloud innovations and … cloud. • Earn trust with the C-level and build confidence in their ability to successfully embark on their digital transformation journey in the cloud. • Advocate on behalf of your customer to influence and shape our consulting delivery and product & services capabilities. • Define and execute effective partner strategies to maximize our ability to deliver customers' business outcomes. • Accountable for revenue More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯

so will you as you ensure projects are delivered promptly and to the best of standard. Your role would involve strategic analysis, proposing improvements, and bringing value to our customer's processes, operations, organization, IT or network. By closely interacting with our customers, you will identify new business opportunities that are profitable for both parties. What you will do … Engage in customer engagements right from lead generation to contract fulfillment. Guarantee that consulting projects are delivered on time, of high quality, and within budget. Analyze customer processes, operations, organization, IT, or network to propose improvements. Foster short and long-term business profitability by identifying new beneficial business opportunities. Collaborate closely with customers for optimal interaction and service More ❯

Using Bytes Standard Project Management methodology and toolsets, the role holder will provide professional administrative support and assistance across various aspects of the service delivery process, such as scheduling customer engagements, managing resources and timelines, and ensuring high-quality outcomes. The coordinator acts as a central point of contact between the consultancy team, customers, and account managers, facilitating effective … communication and collaboration. They may also be responsible for monitoring project progress, identifying and resolving issues, and maintaining customer satisfaction. KEY RESPONSIBILITIES: Ensure all new engagements are created within the appropriate toolsets, have the necessary paperwork in place and are allocated to the appropriate consultancy and project management resources. Coordinate with customers to offer available dates for consultancy and … enjoy working in an environment that requires continuous learning and development Ability to take ownership of tasks and drive the team objective forward. Excellent verbal and written communication with customer service/facing skills More ❯

Using Bytes Standard Project Management methodology and toolsets, the role holder will provide professional administrative support and assistance across various aspects of the service delivery process, such as scheduling customer engagements, managing resources and timelines, and ensuring high-quality outcomes. The coordinator acts as a central point of contact between the consultancy team, customers, and account managers, facilitating effective … communication and collaboration. They may also be responsible for monitoring project progress, identifying and resolving issues, and maintaining customer satisfaction. KEY RESPONSIBILITIES: Ensure all new engagements are created within the appropriate toolsets, have the necessary paperwork in place and are allocated to the appropriate consultancy and project management resources. Coordinate with customers to offer available dates for consultancy and … enjoy working in an environment that requires continuous learning and development Ability to take ownership of tasks and drive the team objective forward. Excellent verbal and written communication with customer service/facing skills More ❯

Product Designer | £50,000 | London (Hybrid) Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take full ownership of design … active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and have full autonomy to shape the customer experience during an exciting period of growth. Please get in touch for more information on both the role and company More ❯

Product Designer | £50,000 | London (Hybrid) Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take full ownership of design … active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and have full autonomy to shape the customer experience during an exciting period of growth. Please get in touch for more information on both the role and company More ❯

circa £44,000, 33 days annual leave (increasing with service), sociable daytime hours, life insurance, BUPA healthcare, sick pay, and staff awards. Product & Technical Support Engineer key responsibilities - Resolve customer issues and warranty claims providing fast and effective technical support. Deliver training, customer visits, and service bulletins supporting proactive customer engagement. Work daily with internal Engineering teams … providing product and reliability feedback. Collaborate closely with Sales, supporting customer visits, tenders, and service opportunities. Prepare reports, service bulletins, and documentation to share knowledge and maintain standards. Represent the business professionally, always promoting safe working practices. Product & Technical Support Engineer package includes - Salary dependent on experience, circa £44,000. 33 days annual leave (increasing with service) plus sick … pay. Life insurance and BUPA healthcare cover. International travel opportunities with exposure to a wide customer base. Collaborative culture, working closely with both Engineering and Sales. Long-term career stability within a forward-thinking manufacturer. Involvement in high-profile customer projects, events, and exhibitions. Staff awards and recognition schemes. Product & Technical Support Engineer desirable skills & experience - Engineering qualification More ❯

London — 4 days per week (hybrid) 💡 About us We’re a forward-thinking, VC-backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Our mission is to create dynamic, impactful experiences that push the boundaries of what customer interactions can do. Our product suite includes a mobile-first web application, a client-facing … design system and UI guidelines Support marketing initiatives with assets such as landing pages, social media content, and sales decks Act as a brand guardian, ensuring consistency across all customer touchpoints Stay current on design trends, tools, and best practices About you 2–5 years of experience in UX/UI design for digital products, ideally in a startup More ❯

London — 4 days per week (hybrid) 💡 About us We’re a forward-thinking, VC-backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Our mission is to create dynamic, impactful experiences that push the boundaries of what customer interactions can do. Our product suite includes a mobile-first web application, a client-facing … design system and UI guidelines Support marketing initiatives with assets such as landing pages, social media content, and sales decks Act as a brand guardian, ensuring consistency across all customer touchpoints Stay current on design trends, tools, and best practices About you 2–5 years of experience in UX/UI design for digital products, ideally in a startup More ❯

London — 4 days per week (hybrid) 💡 About us We’re a forward-thinking, VC-backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Our mission is to create dynamic, impactful experiences that push the boundaries of what customer interactions can do. Our product suite includes a mobile-first web application, a client-facing … design system and UI guidelines Support marketing initiatives with assets such as landing pages, social media content, and sales decks Act as a brand guardian, ensuring consistency across all customer touchpoints Stay current on design trends, tools, and best practices About you 2–5 years of experience in UX/UI design for digital products, ideally in a startup More ❯

London — 4 days per week (hybrid) 💡 About us We’re a forward-thinking, VC-backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Our mission is to create dynamic, impactful experiences that push the boundaries of what customer interactions can do. Our product suite includes a mobile-first web application, a client-facing … design system and UI guidelines Support marketing initiatives with assets such as landing pages, social media content, and sales decks Act as a brand guardian, ensuring consistency across all customer touchpoints Stay current on design trends, tools, and best practices About you 2–5 years of experience in UX/UI design for digital products, ideally in a startup More ❯

London — 4 days per week (hybrid) 💡 About us We’re a forward-thinking, VC-backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Our mission is to create dynamic, impactful experiences that push the boundaries of what customer interactions can do. Our product suite includes a mobile-first web application, a client-facing … design system and UI guidelines Support marketing initiatives with assets such as landing pages, social media content, and sales decks Act as a brand guardian, ensuring consistency across all customer touchpoints Stay current on design trends, tools, and best practices About you 2–5 years of experience in UX/UI design for digital products, ideally in a startup More ❯

technical issues. We’re looking for someone who can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach. This hybrid role follows a 07:00 – 19:00 shift pattern, with on-site days at our Salford Quays office from Monday to Wednesday and the flexibility … Day to day, you will: Manage incidents from customers and LIMA’s hosted environment on a priority basis and provide the highest standards of professionalism and skill, to resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in … a timely manner in alignment with SLA’s. Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset Provide a knowledgeable point of technical escalation More ❯

multiple languages and cultures. With our cutting-edge work and state-of-the-art approaches, our AI and cloud-based solutions have helped hundreds of businesses worldwide enhance their customer engagement. ConnexAI is unapologetically committed to innovation, creativity, and growth, which is why we attract and develop the best talent. Join us in shaping the future of customer More ❯