Choo. Their products include tax-free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the CustomerEngagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing website. The focus of the team … execution of A/B and MVT optimise product performance. Collaborate with the Data team on website analytics to identify new areas of focus. Support Product Managers with providing customerengagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify where improvements to the funnel can be made. Work closely More ❯
the Technologist community. Devise practical solutions for various challenges. Understand Development standards and Dynamics 365 CE. Manage time efficiently and identify necessary roles for tasks. Maintain a focus on customer needs and satisfaction, setting high standards for quality and quantity. Desired Skills and Experience: Dynamics 365 Accreditations Proficiency in C#, ASP.Net, Python, Java, JSON Experience with enterprise CRM systems … Proven track record in delivering complex projects Strong customerengagement and management skills If the above opportunity is of interest, and you have the experience required, apply via this post and I will be in touch within 48 hours of your application. Alternatively, if you have more questions and would like a call first - please connect with me More ❯
or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The main office is based in Redhill Surrey.Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases.Serve as the central point of … coordination between technical, engineering, project, and customer-facing teams, including stakeholders.Ensure proactive resolution of cases, applying appropriate soft-skills and customerengagement strategies throughout the lifecycle.Maintain up-to-date records using secure systems and tools, ensuring configuration control and accurate documentation.Coordinate support site visits, ensuring proper equipment allocation, logistics, and integration with other scheduled work.Manage spares stock … field engineers, project managers, service managers, and operational departments, MOD representatives, government stakeholders, subcontractors, and suppliers.Qualifications & Experience of Technical Service Manager/Operations Support ManagerExcellent communication and interpersonal skills.Highly customer-focused with a proactive and flexible mindset.Strong problem-solving abilities and independent decision-making.Royal Navy or MOD technical communications experience (COMSAT, MILSAT, MNE, Message Handling).Technical background in IT More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Forward Role
out campaigns, and make a real impact from day one. Responsibilities: Take ownership of CRM strategy Design and run data-led, personalised campaigns across multiple CRM channels to improve customerengagement and loyalty Work closely with teams across the business to ensure CRM activity supports wider goals and enhances the full customer journey Use customer insights … it is effectively set up, maintained, and continuously optimised What you will need: Strong CRM marketing experience, ideally with exposure to platform implementation and campaign optimisation Skilled in analysing customer data, market trends, and competitor activity to inform strategy Confident managing change, improving processes, and working across teams to drive results Proficient in using analytics tools and A/ More ❯
Minerva vision ensuring maximisation of RMS to transform how all organisations work together, share information and realise the benefits. To represent the organisation at specialist system owner meetings, with engagement to evolve and develop the relationship around product development. To coordinate developments, making sure it remains updated and fully supportive of the operating mode, including holistic management across associated … based practice. Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Excellent communication, problem-solving Stakeholder/CustomerEngagement and customer service Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness Cybersecurity awareness Project Management awareness (Agile, Prince2 or similar). More ❯
or exceeding all Service Level Agreement and Key Performance Indicators. This role involves taking ownership of cases from initiation through to resolution, working across multidisciplinary teams, and ensuring maximum customer satisfaction. The main office is based in Redhill Surrey. Responsibilities of Technical Service Manager/Operations Support Manager manage and oversee all technical support cases. Serve as the central … point of coordination between technical, engineering, project, and customer-facing teams, including stakeholders. Ensure proactive resolution of cases, applying appropriate soft-skills and customerengagement strategies throughout the lifecycle. Maintain up-to-date records using secure systems and tools, ensuring configuration control and accurate documentation. Coordinate support site visits, ensuring proper equipment allocation, logistics, and integration with … managers, service managers, and operational departments, MOD representatives, government stakeholders, subcontractors, and suppliers. Qualifications & Experience of Technical Service Manager/Operations Support Manager Excellent communication and interpersonal skills. Highly customer-focused with a proactive and flexible mindset. Strong problem-solving abilities and independent decision-making. Royal Navy or MOD technical communications experience (COMSAT, MILSAT, MNE, Message Handling). Technical More ❯
Implementation Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Director of Implementation About the Role As an Implementation Engineer - Apprentice , you are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base. The Nucleus Implementation team is staffed … with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you're a curious person with a blend of technical and soft skills, we'd love to welcome you aboard. What You'll Do Manage short term customer engagements to unblock their technical use cases Develop and maintain parsers and … other scripts/tools to resolve customer's unique challenges Collaborate with the product team to prioritize and productize solutions to impactful issues Build strong relationships with customers, providing exceptional customer service and support Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion Understand how integrations work end to More ❯
with prospective clients, understanding their data orchestration needs, and providing tailored solutions through Astronomer's platform. As an Account Executive, you will play a critical role in expanding our customer base and contributing to Astronomer's mission of delivering the world's data. This role requires regular onsite work at an office, as well as periodic travel based on … business and customer needs. What You Get to Do: Drive Revenue Growth: Own and exceed revenue targets through full-cycle sales, from prospecting to deal closure. CustomerEngagement: Build strong relationships with prospective clients, understand their challenges, and articulate how Astro can solve their needs. Strategic Prospecting: Identify and qualify new opportunities by leveraging outbound techniques and … engaging inbound leads. Solution Selling: Deliver compelling product demonstrations and craft tailored proposals that align with the customer's goals. Collaboration: Work closely with internal teams, including marketing, customer success, and product development, to ensure customer satisfaction and seamless onboarding. Market Insights: Stay informed about industry trends, competitive offerings, and emerging technologies to better position Astro as More ❯
of the brightest minds in this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Graduate … At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV). Basic scripting knowledge in Python or Bash Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as part of a team Great … spoken and written English Responsibilities for Graduate Product Specialist You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify significant new projects Basic troubleshooting More ❯
key member of our Product team and lead the development of our platform (you can get a sneak peek of it here ). This requires covering 3 dimensions: (1) Customer journey - from strategy setting to project triage, diligence and execution; (2) Carbon project lifecycle - making sure our product offering meets customer needs in both spot and forward markets … Adjacencies - incorporating Sylvera's emerging solutions (e.g. Earth Analytics, Market Insights) into our application-based offering. Your specific responsibilities will include: Setting goals for your products and tracking (engagement, commercials, sentiment) the said goal achievement Partnering with our GTM team in prospect and customerengagement around discovery, validation, launches and continuous improvement Translating customer needs, internal … Our teams deliver through active collaboration. We invest in each others' success and make the company stronger in the long-run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we're serving our customers to the fullest, we can help direct more investment into real climate impact. What if you're a partial fit? We prioritise More ❯
key member of our Product team and lead the development of our platform (you can get a sneak peek of it here ). This requires covering 3 dimensions: (1) Customer journey - from strategy setting to project triage, diligence and execution; (2) Carbon project lifecycle - making sure our product offering meets customer needs in both spot and forward markets … Adjacencies - incorporating Sylvera’s emerging solutions (e.g. Earth Analytics, Market Insights) into our application-based offering. Your specific responsibilities will include: Setting goals for your products and tracking (engagement, commercials, sentiment) the said goal achievement Partnering with our GTM team in prospect and customerengagement around discovery, validation, launches and continuous improvement Translating customer needs, internal … Our teams deliver through active collaboration. We invest in each others’ success and make the company stronger in the long-run. Empower Customers: Make extraordinary efforts to exceed our customer expectations. If we’re serving our customers to the fullest, we can help direct more investment into real climate impact. What if you’re a partial fit? We prioritise More ❯
of clients. You’ll play a key role in delivering secure, efficient, and well-supported cloud infrastructure, primarily around Microsoft technologies. You’ll also support infrastructure improvements, lead certain customer interactions, and be a technical point of contact for both internal colleagues and external partners. Key Responsibilities: Cloud & Infrastructure Delivery Configure, deploy and maintain cloud environments. Create and maintain … deployment and reporting scripts. Lead firewall configurations and updates (FortiGate preferred). Manage security/network documentation and updates. CustomerEngagement & Support Act as a trusted point of contact for assigned clients. Communicate technical changes clearly while staying within scope and budget. Contribute to feedback loops between the business and clients. Skills & Experience Required: Technical Must-Haves Solid More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Contek Recruitment Solutions LTD
in a fast-paced engineering environment. Youll wear many hats, supporting marketing, sales, stock control, and technical product queries. If youre passionate about technology, manufacturing, and delivering top-notch customer experiences, this is the role for you. Key Responsibilities Sales & Marketing Support: Assist in creating engaging marketing content, respond to customer inquiries, and support the sales team with … of products and spare parts. Technical Product Support: Develop a solid understanding of our mist extraction and filtration systems to provide basic technical support and product information to customers. CustomerEngagement: Build relationships with clients in the manufacturing sector, helping them understand how our products meet their needs. Data & IT Tasks: Use IT systems to track sales, manage … with a willingness to learn and take on diverse tasks. Interest in manufacturing processes and a desire to grow within the industry. Bonus: Any experience in marketing, sales, or customer service is a plus but not essential. Why Join Our Client? Variety & Growth: Gain hands-on experience across sales, marketing, technical support, and operations in a rapidly growing industry. More ❯
s looking for a Head of Marketing who doesn't just follow trends but sets them. You'll be the strategic engine behind our march to £100m+ revenue, understanding customer needs, staying ahead of industry trends, and turning complexity into actionable strategies, supporting both organic growth and acquisition adventures, all while keeping your finger firmly on the pulse of … customer needs and industry waves. About Codestone At Codestone, we're not just part of the AI + Cloud movement - we're leading it. As Europe's trusted business transformation partner, we deliver powerhouse advisory and consultancy services spanning ERP, EPM, and analytics business applications, cybersecurity, infrastructure, modern work, and UK's Top 50 application and IT managed services. … clients and each other E xcellence: Push boundaries and set new standards in everything we do About the role The Head of Marketing plays a crucial role in understanding customer needs, staying ahead of industry trends, and turning complexity into actionable strategies. As part of the wider Revenue team, this role is instrumental in scaling Codestone to a £100m+ More ❯
to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customerengagement strategy. The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL's technical features and the … customer's desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer's technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients … to guide prospects toward successful adoption and measurable impact for both API and enterprise engagements. Develop, manage, and deliver (enablement) tools, training resources, and dashboards to keep Sales and Customer teams up-to-date on emerging product capabilities Collect and share market and product feedback with Marketing and Product teams, influencing roadmap priorities and shaping open-source developer offerings. More ❯
drive adoption and scale. - Champion new identity and access management products lines, dedicating time to maintaining and developing business and technical Microsoft Security and competitive knowledge, including emerging trends. CustomerEngagement and Orchestration - Own and drive advanced identity business, acting as the primary interface for customers, orchestrating virtual teams to solve complex challenges. - Support partner and field through … and partners teams. - Identify and remove blockers-technical, business, or competitive. - Serve as a subject matter expert and trusted advisor on Microsoft's Advanced Identity solutions. Drive and Influence Customer Value - Influence go-to-market strategies and product roadmaps through customer feedback and UAT frameworks. - Meticulously document sales and technical best practices, and customer use case IP More ❯
Oldham, Greater Manchester, North West, United Kingdom
Bluegate Consulting Ltd
objectives for the role are to grow revenue and profitability within the business unit by effectively promoting semiconductor products and services across international markets, identifying new opportunities, and enhancing customerengagement through innovative marketing strategies. Key Responsibilities Lead product marketing initiatives to achieve monthly NBO (New Business Opportunity) targets. Manage and maintain competitive pricing strategies to maximise profitability. … and manage promotional material and website content to enhance product visibility and lead generation. Track and analyse product performance data to support decision-making and demand planning. Deliver excellent customer service while building strong internal and external business relationships. Essential Requirements Degree in Marketing, Electronics, or related field. Proven experience in Product Marketing within a semiconductor environment. Strong data More ❯
plans, and an exciting work culture. Who are we? We provide world-class email signature solutions that enable organizations of any size to achieve brand consistency, legal compliance, and customerengagement across devices. Our solutions, designed for Microsoft 365, Google Workplace, and Microsoft Exchange, are used by over 50,000 customers in 150+ countries, including renowned companies such … our Core Services team, responsible for powering Exclaimer's ability to process over 2,000 emails per second. You will own the product strategy for email platform connectivity and customer implementation options, building reliable and scalable solutions that impact growth and customer satisfaction. This role bridges engineering, product, and commercial teams, ensuring alignment on initiatives and long-term … collaborating with engineers and product teams. Work with your Team Lead, Engineering Manager, and engineers to prioritize and deliver impactful work. Implement technical enhancements to Exclaimer's integration into customer mail flow. Explore innovative ways to support customer needs, including alternative methods of employee data input, changes to email delivery, and potential integrations with other email providers beyond More ❯
Pay process establishment and integration for new customers. As one of the foundational hires for this new team in Australia you will play an integral role in establishing our customerengagement model and service offerings. In this role your focus will be understanding our Customers' procure to pay (P2P) systems and processes and developing solutions that make it … to buy on Amazon. You and your team will establish technical and functional credibility in the sales cycles and prescribe guidance for procurement processes and system design via direct customer/partner interaction. This role works closely with the Sales, Implementation, Product, and Tech teams. Key job responsibilities This role leads multiple, concurrent projects that vary in size and … requirements and goals. - Overseeing the execution of the solution (including technical setup, testing, change management, solution adoption) and delivery quality, to be sure we deliver on our high bar customer commitments. - Effectively communicating proposed solutions, project updates, and risks to both customers and Amazon. - Driving and accelerating spend adoption through change management activities and advising customers on best practices More ❯
plans, and an exciting work culture. Who are we? We provide world-class email signature solutions that enable organizations of any size to achieve brand consistency, legal compliance, and customerengagement across devices. Our solutions, designed for Microsoft 365, Google Workplace, and Microsoft Exchange, are used by over 50,000 customers in 150+ countries, including renowned companies such … our Core Services team, responsible for powering Exclaimer’s ability to process over 2,000 emails per second. You will own the product strategy for email platform connectivity and customer implementation options, building reliable and scalable solutions that impact growth and customer satisfaction. This role bridges engineering, product, and commercial teams, ensuring alignment on initiatives and long-term … collaborating with engineers and product teams. Work with your Team Lead, Engineering Manager, and engineers to prioritize and deliver impactful work. Implement technical enhancements to Exclaimer’s integration into customer mail flow. Explore innovative ways to support customer needs, including alternative methods of employee data input, changes to email delivery, and potential integrations with other email providers beyond More ❯
high-value enterprise customers. In this highly collaborative and strategic role, you'll own key relationships, drive adoption and outcomes, and act as the central point of accountability for customer health, revenue performance, and long-term success. Success in this role means you are deeply attuned to customer health, have a sharp eye on expansion opportunities-especially as … they relate to Agentic AI, and consistently deliver measurable business impact through close alignment with Services, Support, and Customer Success teams. What You Will Do Customer Ownership & Growth Act as the primary commercial owner for a portfolio of strategic enterprise accounts. Drive retention, upsell, and expansion strategies with full accountability for revenue outcomes. Manage the entire sales lifecycle … Expansion Strategy Proactively identify and close opportunities related to Agentic AI adoption. Articulate how AI capabilities drive business outcomes in supply chain risk, compliance, and analytics. Educate and align customer stakeholders on emerging AI features and product roadmaps. Cross-Functional Collaboration Work hand-in-hand with Customer Success, Support, and Services teams to align around:Customer lifecycle More ❯
plans, and an exciting work culture. Who are we? We provide world-class email signature solutions that enable organizations of any size to achieve brand consistency, legal compliance, and customerengagement across devices. Our solutions, designed for Microsoft 365, Google Workplace, and Microsoft Exchange, are used by over 50,000 customers in 150+ countries, including renowned companies such … our Core Services team, responsible for powering Exclaimer’s ability to process over 2,000 emails per second. You will own the product strategy for email platform connectivity and customer implementation options, building reliable and scalable solutions that impact growth and customer satisfaction. This role bridges engineering, product, and commercial teams, ensuring alignment on initiatives and long-term … collaborating with engineers and product teams. Work with your Team Lead, Engineering Manager, and engineers to prioritize and deliver impactful work. Implement technical enhancements to Exclaimer’s integration into customer mail flow. Explore innovative ways to support customer needs, including alternative methods of employee data input, changes to email delivery, and potential integrations with other email providers beyond More ❯
in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … positive impact on its customers, employees, and communities. The Role Veeva Network is a comprehensive Master Data Management (MDM) solution that helps life sciences companies manage critical product and customer data. Veeva OpenData is a customer reference database offering access to more than 16 million healthcare professional and organization profiles. Our solutions enable faster go-to-market and … more informed customerengagement across the commercial landscape. As our client base continues to expand, we are seeking a highly skilled MDM Technical Architect to lead complex enterprise-level implementations across Veeva Network and OpenData. You will work closely with commercial life sciences customers to design, implement, and optimize robust MDM architectures. This role requires a blend of More ❯
of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence. We're looking for an exceptional CRM Executive to join Team Blue! Gopuff is on a mission to become the go-to platform for instant … of everyday essentials - and our CRM team plays a key role in making that happen. We're looking for a commercially-minded, technically capable CRM Executive to help drive customerengagement, retention, and lifetime value through smart, data-driven campaigns. You'll support the end-to-end execution of multi-channel CRM activity (email, push, in-app), working … the future of commerce? Let's go. You will: Deliver multi-channel CRM campaigns (email, push, in-app) from planning and segmentation through to execution, QA and reporting. Use customer and behavioural data to personalise messaging and optimise customer journeys across different lifecycle stages (e.g. new, returning, lapsed). Collaborate with commercial and category teams to align CRM More ❯
london, south east england, united kingdom Hybrid / WFH Options
Veeva Systems, Inc
in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests … positive impact on its customers, employees, and communities. The Role Veeva Network is a comprehensive Master Data Management (MDM) solution that helps life sciences companies manage critical product and customer data. Veeva OpenData is a customer reference database offering access to more than 16 million healthcare professional and organization profiles. Our solutions enable faster go-to-market and … more informed customerengagement across the commercial landscape. As our client base continues to expand, we are seeking a highly skilled MDM Technical Architect to lead complex enterprise-level implementations across Veeva Network and OpenData. You will work closely with commercial life sciences customers to design, implement, and optimize robust MDM architectures. This role requires a blend of More ❯