501 to 525 of 670 Permanent Customer Engagement Jobs

and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to … expand account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve More ❯

and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to … expand account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve More ❯

future of procurement within the IT category. This is a strategic and high-impact role that requires a deep understanding of the technology landscape, long-term market trends, and customer needs. You will be accountable for defining and delivering innovative, insight-driven category strategies that maximize value for our clients and position Liberty Blume Procurement Solutions (LBPS) as a … constantly seeks to understand emerging trends, challenge assumptions, and uncover new opportunities. You will act as a connector and enabler, collaborating across functions and influencing at senior levels within customer organizations, suppliers, and internally.In this role, you may lead a team of senior strategists or personally drive strategy delivery, depending on the category scope. Either way, you'll be … innovation, and accountability. Maintain visibility of supplier performance and risk; escalate and intervene where needed. Build a strong supplier ecosystem that aligns with LPS values and supports long-term customer goals. Stakeholder Engagement & Influence Operate as a trusted advisor to senior stakeholders across Procurement, Sales, Technology, and Customer organizations. Use storytelling, insight, and influence to gain alignment More ❯

teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev … interfaces that deliver precise answers, advanced analytics, and workflow automations. Think ChatGPT, but for work, enabled across existing data sources and software. DevRev also provides AI-native apps for customer support, product management, and engineering that can coexist with or replace legacy solutions. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised … DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. Job Description We are looking for a Customer Success Manager to build lasting partnerships with our clients and ensure they realize maximum value from DevRev. You will be a key advisor throughout the customer lifecycle, from More ❯

DoD on solutioning and transforming DoD IT. You will work with the AWS account managers, AWS solution architects, and AWS service team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation. The ideal candidate will bring both system engineering and business development skills/interests to this position. The ideal candidate will draw upon … a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional business and software development teams to solve problems and implement new solutions. The Customer Solutions Manager will interact with a broad cross section of Amazon Web Services spanning a wide range of technologies to meet specific DoD requirements and mission delivery. Key job … with DoD account managers to determine strategy, provide status, plan and manage transfer of new opportunities from prospect to workload in progress. • Participate in and support DoD account manager customer engagements focused on moving from first-call to active project/program moving to AWS. Ability to obtain the Solution Architect Associate certification within 6 months of employment. This More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

and back office integrations, manage proof of concept, and ultimately drive growth of the business. You will work closely with the Product and Engineering teams to share insights about customer needs and market trends to strategize on the roadmap. You will get involved early into the product development cycle to learn about the product, test it in lab environments … and develop sales and customer enablement material. In this role you will be traveling to customer sites to work in person and help design and deploy eero solutions. Be flexible to travel 25 to 40% of the time which will be driven by customer engagements. Key job responsibilities Dive deep into eero solution and its differentiators with … and engineering teams to help build roadmap and new products. Write white papers and tech notes highlighting eero's best features and technologies. Build integration between eero tools and customer's service management systems. Build API scripts to help customers automate their deployment and monitoring of the eeros. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, mathematics or More ❯

the world. Kuiper has over 1,000 engineers building our satellite constellation and is building out the global Sales and Solutions Architecture teams around to world to help solve customer problems. Kuiper's Solution Architects are trusted advisors, working to connect Kuiper's cutting edge technology with a wide variety of our customer's business problems. Kuiper is … looking for thought leaders who are able to create innovative solutions to problems and share learnings from customers to our internal sales teams, product teams, and the growing customer base. You will have the opportunity to help shape Kuiper's product and early customer engagements, and develop scaling mechanisms as the team expands. This position is focused on … with a track record of published content, speaking, and ability to influence C-level executives. Working with product teams to influence feature and service development, and influencing roadmap through customer feedback. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application More ❯

Customer Success Manager SaaS B2B B2C required by leading software house in Milton Keynes to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product, the way in which the teams deal with requests and provide responses … to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. Any exposure to Power BI and SQL is advantageous. Essential Skills Experience building … and running customer success teams in a B2B or B2C organisation; Excellent understanding of customer service; Excellent understanding of building learning and development communities for engaging with customers; Excellent communication skills, verbal and written; 2 days per week in Milton Keynes and up to £50k plus package. More ❯

role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital … media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores More ❯

role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital … media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores More ❯

Overview Front End Developer - React London - Hybrid Remote Remarkable is a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialize in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group More ❯

individual to join our team as the CEO of City Science Consulting. In this key leadership role, you will be the driving force in the future growth, thought-leadership, customer satisfaction and overall success of our consultancy business. As the CEO of City Science Consulting, you will lead and inspire a team of over 35 engineering and environmental consultants … Leading delivery of specific business development activities, including direct client outreach and developing successful tenders and proposals Build and maintain relationships with key clients, partners, and stakeholders ensuring successful customer engagements Be a key representative of the company externally Monitoring industry trends, undertaking competitor analysis and strengthening our market intelligence Project Delivery Take overall responsibility for successful project delivery … portfolio of consultancy projects ensuring: Clear monitoring against milestones, budget and quality Clarity and forward planning around resourcing needs Quality control across all projects Ensure the highest-levels of customer satisfaction Initiate remedial action as required to keep projects on track to deliver high quality, profitable projects delivered to agreed timescales Provide clear, expertly-considered frameworks to drive profitability More ❯

and Technology depth in Machine Learning with deliver implementation experience in the cloud. AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the … their business or operational outcomes through the use of ML on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex AI/ML workloads with our customers and partners. Key job responsibilities - Advise customer's technologists and business leads; help them to explore the … the possible with machine learning, and to develop scalable ML solutions on AWS to deliver business value in the most effective way - Discuss complex industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail - Drive large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all More ❯

Technology, SAAS, Artificial Intelligence Location - Central London/Hybrid Salary & Benefits - £30,000 to £60,000 (depending on experience) benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Customer Success Manager, Project Manager, Customer Support, Full-time, PermanentRecruiting graduate level to 2+ years experience in a legal role.A global leader in the legaltech market is seeking to … countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team.- Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience.- Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement.- Comfortable with learning and utilizing new software and technology More ❯

their business outcomes securely and faster in the cloud. Through project-based support, our security consultants work with our customers on innovative solutions that promote cloud technology for solving customer business problems faster and for long-term business expansion. The AWSI Professional Services Korea team is seeking a Senior Security, Risk, Compliance Consultant who can lead a variety of … customer engagements, including building security strategies and roadmaps, architecture design and implementation support, technical assessments, incident response, and security control implementation support. You will work with AWS sales, engineering, training & certifications, and support teams as well as partners to provide technical assistance to customers to ensure they are successful in achieving their security business outcomes on AWS. This includes … leading pre-sales on-site visits, understanding customer security and compliance requirements, and proposing and delivering security solutions in customer engagements. These Global Engagements include short on-site or remote projects leading to architecture or compliance roadmaps, security guidelines, security gap assessments, security architecture and design reviews, as well as implementation of security controls and services. As a More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred : Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred : Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred: Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred: Familiarity with ESPs (e.g., Zeta, Salesforce More ❯

Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES … Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM activity, including campaign effectiveness, database health, and … customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred: Familiarity with ESPs (e.g., Zeta, Salesforce More ❯