and offerings Lead and deliver solution and service design activities for new products and services within the Modern Workplace Practice that will help Bell drive their strategic proposition development Customer & Market Engagement Act as a trusted technical advisor, providing strategic guidance on technology adoption, architecture, and innovation. Maintain strong industry expertise and alignment across Modern Workplace industries to … understand current and incoming regulatory, competition or market pressures that will inform the Modern Workplace Practice strategy and existing customer requirements Engage with C-level executives, technical teams, and stakeholders to align customer needs and objectives with the company's technology strategy and Bell's capabilities. Conduct executive briefings, keynote presentations, and workshops to educate customers on technology … trends and best practices. Gather customer feedback to inform Bell's product development and go-to-market strategies. Sales & Business Development Support Collaborate with sales teams to drive technical discussions, solution validation, and deal closure. Support pre-sales activities by delivering compelling technical presentations and demonstrations. Assist in developing business cases, proof-of-concepts (POCs), and technical roadmaps for More ❯
you will leverage your expertise and skillset across our EMEA territories and diverse industries, playing a key part in driving value for our commercial customers. Working closely with our Customer Success and Professional Services team, you will nurture strong and consistent relationships with existing customers while identifying opportunities to elevate their experience with Bedford. The ideal candidate will have … proven experience as a Commercial Lead within the technology sector, particularly across UKI & EMEA, with a strong track record of growing existing customer accounts. Key Pre-requisites To be successful in the role, you must possess the following skills: Proven Account Management Experience: Minimum of 5 years' experience in customer and account management, with a strong background in … the technology sector and demonstrated success in growing existing accounts. Experience in EMEA Market : Prior experience working across EMEA territories, with familiarity in addressing diverse customer needs and challenges in the region. Experience with account management and sales for either the Anaplan platform and/or similar enterprise planning SAAS solution. Passion for Relationship Building: A genuine passion for More ❯
degree (19 years w/o) Required: -Proficient Linux OS experience. -SIGINT and Enterprise scale requirements gathering and management experience. -Requirements tracking tool experience such as Redmine and JIRA. Customerengagement experience. Desired: -Experience preforming systems engineering of a messaging service such as JM More ❯
lists Work independently and as part of a team to troubleshoot and solve hardware and software issues for the user community Monitor trouble ticket queues and emails for timely customerengagement and resolution Interact daily with Senior Tech and customers; interaction normally involves the exchange or presentation of information via the phone, email, or face-to-face communication More ❯
client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customerengagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯
client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customerengagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯
client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customerengagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯
client needs Translate business ideas and strategies intoconcrete actionsto keep the company one step ahead in a competitive market Maintain accurate and up-to-datereporting on business activities, including customerengagement and product interest Manage a dynamic sales pipeline, ensuring all opportunities are tracked and progressed efficiently Act as theprimary point of contactfor clients throughout the sales and More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
BAE Systems (New)
Systems Digital Intelligence, which employs around 3,500 people in the UK, we offer technical challenges, a collaborative environment, and career development opportunities spanning product development, research, consultancy, and customer engagement. Applicants must hold or be eligible for UK security clearance and meet nationality requirements. We do not support regular remote work but do offer flexible working arrangements to More ❯
will enable us to mitigate hidden risks and explore opportunities within our current client base. This role would be ideal if you have: Experience as an Account Manager or Customer Success Manager (with a revenue target), primarily handling commercial tasks such as expansion, renewals, cross-sells, and up-sells. Experience in driving the Account Management function and establishing workflows … for collaboration between CSMs and AMs. Ability to work closely with the Director of GTM and colleagues across Customer Success & Sales within our 'SMB Pod', gaining a broad understanding of the SaaS delivery model. You will be exposed to Sitemate's founders and cross-functional teams. Employment: Full-time Based in London, United Kingdom OTE Remuneration (including pension): GBP … with proactive salary increases and benefits like a home office setup, career development plans, equity options, and more. Sitemate has grown significantly since 2018, with a strong product and customerengagement, backed by leading investors. Work environment at Sitemate: Transparent communication through monthly Allhands meetings. Efficient systems that save time and streamline work. Close collaboration across departments with More ❯
The Sr. Product Manager is part of the Engagement Data Management and Financial Compliance Recording product management team and is responsible for leading the product strategy, product roadmap, and feature requirements. This role will focus on software technology which, at its core, integrates and collects data from digital and voice communication platforms making it available for business insights, customer … language models (LLM) to analyze this data both in real-time and near real-time. The target user community is across all industries and environments, with an emphasis on customer service operations as well as heavily regulated organizations. Responsibilities Principal Duties and Essential Responsibilities: Define and manage the definition of product vision and strategy in collaboration with stakeholders. Convert … maintenance of product offerings in Verint Cloud. Partner with marketing and sales enablement to create sales collateral and training that reinforces offering positioning and messaging. Work with sales in customer engagements pre and post-sale including challenging and high stakes situations. Drive and deliver enablement for sales, presales, partners and services organizations in support of new offering launches. Qualifications More ❯
Implementation Engineer - EMEA Nucleus is seeking an Implementation Engineer in the EMEA region to join our Customer Success organization that supports customer onboarding and implementation projects. Implementation Engineers are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base. The Nucleus … Implementation team is staffed with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you're a curious person with a blend of technical and soft skills, we'd love to welcome you aboard. What You Will Do Work closely with the sales team to conduct smooth transitions from pre- to … post-sale phase Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption Manage short term customer engagements to unblock their technical use cases Develop and maintain parsers and other scripts/tools to resolve customer's unique challenges Collaborate with the product team to prioritize and productize solutions to impactful More ❯
Brickhill, Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Advancing People
Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors will be preferred. Experience of dealing with tenders, mini competitions, bench marking or direct … awards. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within CustomerEngagement Team of 9 people with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our More ❯
shape the strategy of large, global enterprises going through complex cloud migrations and digital transformations - Position AWS customers for success - collaborate with our field sales organisation to develop strong customer and partner relationships with CIOs, CTOs, IT functional leaders and business sponsor executives. - Lead the sales and delivery of ProServe's engagements, fuel the growth of the ASEAN market … participants - key integrators, software vendors and managed services providers who offer cloud-based IT services and solutions. Deliver joint proposals and engagements to help partners succeed in large, complex customer engagements using AWS. Collaborate with AWS field sales, technical sales, training and support teams to help partners and customers learn and use AWS platform services such as complex cloud … with partners and enterprise customers in the commercial sectors. - Lead great teams, inspire followership: attract & develop top talent to build high performing teams with superior technical depth, and strong customer relationship skills. - Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps. Influence roadmap changes More ❯
weeks in the UK for training and induction. What You'll Do Lead business development efforts for opportunities up to £20M across the MENA region. Develop and implement customerengagement strategies and winning proposals. Drive contract renewals and identify new revenue streams within our portfolio. Represent Draken at key defence and aviation events and air shows. Collaborate with … aviation or defence sectors. Deep understanding of government and military procurement processes in the Middle East. Previous UK military experience is an advantage. Exceptional communication, proposal writing, and stakeholder engagement skills. A collaborative leadership style that fosters inclusion, performance, and innovation. Willingness to travel extensively across the MENA region. Fluent in English, both spoken and written. Ability to pass More ❯
with a strong focus on leveraging Salesforce tools and omnichannel integration. This role will collaborate with cross-functional teams including brand, marketing, technology, and operations to deliver high-quality, customer-centric solutions across multiple touchpoints. The ideal candidate will have proven experience in both the fashion industry and Salesforce implementation, along with a deep understanding of how to create … a seamless omnichannel experience for luxury clients. KEY RESPONSIBILITIES Lead the product development lifecycle for digital omnichannel solutions, ensuring that products align with business goals and deliver a cohesive customer experience across digital and physical touchpoints. Develop and maintain product roadmaps, ensuring alignment with business priorities, omnichannel initiatives, and strategic goals. Act as the primary liaison between stakeholders (business … end/front-end development) to prioritise and manage product backlogs, user stories, and requirements. Work closely with development agency & Salesforce, to enhance and optimise eCommerce, CRM, and other customer-facing platforms within Salesforce, ensuring alignment with omnichannel strategies. Define, track, and report on key performance indicators (KPIs) related to ensuring successful product delivery, omnichannel experiences and customerMore ❯
tech sales and actually build something long-term? We’re hiring Business Development Executives in central Manchester to join a SaaS company that’s making serious moves in the customerengagement space. This isn’t your average first job, it’s a fast-track into one of the UK’s most exciting sectors. You’ll get hands-on More ❯
Strategic Customer Engagements Deal Lead, SCE, EMEA, Strategic Customer Engagements Job ID: AWS EMEA SARL (UK Branch) Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS, and to establish AWS as their key … field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions. Key job responsibilities Key job responsibilities • Lead negotiations and customer closure for strategic, large, complex or highly competitive deals. • Develop and shape the overall deal strategy and structure to meet customer business outcome and goals • Contribute to developing More ❯
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Nigel Frank International
Our client are an established D365 CRM End User who are seeking a Senior Dynamics Developer to play a critical role in the design, development and delivery of D365 Customer Engagement. You'll be required to work closely with stakeholders across the business, driving the technical evolution of their CRM platform and acting as a key contributor in their … coding standards, and DevOps processes for the Dynamics environment Provide mentorship and guidance to junior developers as the team grows Contribute to the long-term strategy for CRM and customer experience capabilities Experience - Proven experience developing and supporting Microsoft Dynamics 365 CE/CRM Strong proficiency in C#, JavaScript, Power Platform (Power Automate, Power Apps), and Azure services Experience More ❯
TAM function across the US, EU, Middle East, and APAC regions. This leader will manage 6-8 regional TAM managers and their teams, ensuring a consistently excellent technical and customer experience. This is a highly strategic and hands-on leadership role that blends deep technical expertise, exceptional customer-facing skills, and inspirational people leadership. As the owner of … TAM methodology, aligned with business goals, technical excellence, and regional nuances. Define strategic goals, KPIs, and operational metrics for TAM success across all regions. Partner closely with R&D, Customer Success, Product, Sales, and Support to drive holistic customer outcomes. Hands-On Technical Expertise Maintain hands-on fluency in observability tooling, logging infrastructure, and cloud environments. Act as … a senior technical escalation point for complex deployments or architectural challenges. Provide in-depth technical guidance on customer environments, use cases, and integration scenarios. Customer Excellence & Relationship Building Serve as a senior executive presence in critical customer engagements and escalations. Partner with top-tier customers to ensure technical adoption, value realisation, and long-term retention. Champion a More ❯
individual contributions, and a variety of benefit options for you to choosefrom. Role Overview: The Senior Solution Architect for CX and CRM plays a pivotal role in driving successful customer engagements and major CX deals. This position requires a strategic thinker with a deep understanding of complex solution integration across front and back office systems. Key Responsibilities: Lead the … design and presentation of comprehensive CX & CRM architectures tailored to customer needs. Serve as a senior technical leader, guiding presales activities and ensuring alignment with customer objectives. Manage and coordinate complex customer engagements, collaborating with multiple teams to deliver integrated business solutions. Act as a key communicator for senior stakeholder management, including C-level executive briefings and More ❯
Strategic Customer Engagements, GTM Deal Lead, APJ, GDSP Job ID: Amazon Web Services Singapore Private Limited At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which … scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS's market leadership while working with innovative technologies and global clients. Do you have an aptitude for analyzing opportunities and creating high-impact, innovative business deals? Can you take complex scenarios … and simplify them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, and Closure) for Strategic Collaborations. This role has APJC responsibility, is highly partner and customer facing, and More ❯
mission and vision. Join us as we secure the world with our products. We are looking for resourceful individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed! Reporting directly to the Director … of Professional Services, the Senior Manager of Professional Services leads a team of technical experts to deliver high-quality software solutions that meet customer requirements. This role involves monitoring customer engagements from inception to delivery, driving operational excellence, ensuring client satisfaction, and achieving revenue targets. The ideal candidate has a strong technical background, exceptional leadership skills, and a … progressing training and development opportunities for Team. Develop and execute strategies to scale the professional services organization and meet revenue and profitability goals. Collaborate with sales, product management, and customer success teams to define service offerings and support business growth. Ensure projects adhere to quality standards and meet customer expectations through strong project governance. Monitor project progress and More ❯
fashion. Next up for this global powerhouse is to continue expanding their eCommerce team with a Digital Analytics Manager who will ensure digital performance insights drive growth, efficiency and customer engagement. The Role This role requires a balance of strategic thinking and hands-on execution as you lead a team to drive data-informed decision making across their eCommerce … and marketplace businesses. You will work cross-functionally with teams in Digital, Marketing, IT and Technology to optimise user experience and maximise revenue opportunites by understanding customer behaviour, site performance, audience attributes and segmentation as well as financial/business metrics. As well as site metrics, this role is very focused on business insights meaning financial/planning/… making. - Reporting - Design, build and deploy BI solutions to all key stakeholders, as well as identifying opportunities for improvement in current reporting methods. - Digital & Web Analytics - Oversee website and customer journey analytics while working closely with internal teams to improve digital performance - Marketplace & eCommerce Data Insights - Partner with stakeholders to track and optimise sales performance, channel attribution and profitability. More ❯
fashion. Next up for this global powerhouse is to continue expanding their eCommerce team with a Digital Analytics Manager who will ensure digital performance insights drive growth, efficiency and customer engagement. The Role This role requires a balance of strategic thinking and hands-on execution as you lead a team to drive data-informed decision making across their eCommerce … and marketplace businesses. You will work cross-functionally with teams in Digital, Marketing, IT and Technology to optimise user experience and maximise revenue opportunites by understanding customer behaviour, site performance, audience attributes and segmentation as well as financial/business metrics. As well as site metrics, this role is very focused on business insights meaning financial/planning/… making. - Reporting - Design, build and deploy BI solutions to all key stakeholders, as well as identifying opportunities for improvement in current reporting methods. - Digital & Web Analytics - Oversee website and customer journey analytics while working closely with internal teams to improve digital performance - Marketplace & eCommerce Data Insights - Partner with stakeholders to track and optimise sales performance, channel attribution and profitability. More ❯