playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯
playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯
playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯
playing a strategic role in advisory, design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Lead customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high-level solution designs, technical requirements, and delivery frameworks Act as Technical or Design Authority … for enterprise-scale customer programmes Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Create and present white papers or thought leadership content around evolving security architectures Identify … firewalls, IDS/IPS, endpoint protection, and encryption Comfortable working with cloud platforms and designing secure architectures across Azure, AWS, or Google Cloud Ability to lead technical conversations, influence customer decisions, and deliver trusted advisory services Existing SC clearance or eligibility to apply Desirable Skills & Certifications Familiarity with industry security frameworks (e.g., NIST, ISO 27001, CIS Controls) Cloud security More ❯
Overview Strategic Customer Engagements Deal Lead, SCE, EMEA - Job ID: AWS EMEA SARL (UK Branch) At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements (SCE), which guides transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales … pricing solutions across our customer base. Within GDSP, you will develop deep expertise in cloud economics, hone strategic thinking, and directly impact AWS's market leadership while working with technologies and global clients. Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. This is an opportunity to engage with AWS customers on … partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and create innovative solutions. Key responsibilities Lead negotiations and customer closure for strategic, large, complex or highly competitive deals. Develop and shape the overall deal strategy and structure to meet customer business outcomes and goals. Contribute to developing More ❯
visibility to the options available to them. This capability employs an agile development methodology consistent with the Department of Defense (DoD) requirements and is adaptable to rapidly respond to customer needs. The systems engineering processes will focus on functional, logical, and operational architectures; requirements development and management; logistics and supply chain network, lifecycle cost and mission analyses. Frequent engagements … preferred but not required: logistics support, modeling and simulation analysis (logistics, operations, cost), software development, integration and test, data science and simulation animation. Position Responsibilities: • Develop, document, and verify customer requirements to outline stakeholder scenarios for analysis • Assess operational availability, mission effectiveness, cost for baseline, adverse part reliability, and mitigation scenarios to transform stakeholder scenarios into trade study requests … Produce meaningful analysis through evaluation of sustainment strategies to improve fleet performance by integrating models for supply chain and logistics, mission operations, and life-cycle cost • Coordinate with the customer and present trade-study analysis results at customer engagements in the Virtual Sustainment Center (VSC) using a standard suite of analysis dashboards • Support modification of simulation models and More ❯
role within the NTT Data Digital Core Practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to meet customer needs. As a Senior Expert, you will support customer engagements and perform delivery of the Transportation Management solutions working alongside Transportation Management Solution Architects, Project Managers, and the … and Integration to EWM is advantageous. Required Skills/Abilities: Effective communication and influence, acting as a trusted role model within Transportation Management solutions. Proven track record in delivering customer projects and Transportation Management solutions. Strong interpersonal skills to develop relationships with stakeholders. Demonstrates integrity and can navigate unforeseen situations while driving results. Solid decision-making abilities in complex More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
roles to join our growing Digital Operations team. Each role will be aligned to a specific category, working closely with category teams to drive online performance and improve the customer journey. As the Digital Merchandising Manager, you will be responsible for driving online sales performance by optimising the presentation, categorisation, and discover ability of products across digital platforms. You … influence at all levels across the business. You will be responsible for Develop and implement digital merchandising strategies tailored to your category, with a focus on driving conversion and customer engagement. Manage and maintain product listings, ensuring accuracy, completeness, and SEO optimisation of images, descriptions, and attributes. Optimise onsite search, filtering, and navigation to support different customer missions … experience and support continuous improvement. Drive personalisation and product recommendation strategies using available tools and data. Conduct A/B testing to evaluate merchandising approaches and refine based on customer behaviour. Stay up to date with competitor activity, industry trends, and emerging technologies in digital merchandising and eCommerce. You will need A background in Digital Marketing, Digital Trading or More ❯
Slough, Berkshire, England, United Kingdom Hybrid / WFH Options
IRIS Recruitment
Bring: Experience of product leadership experience in payroll, HR tech, or managed services. A deep understanding of UK payroll compliance, service delivery, and digital transformation. The ability to translate customer needs into structured, agile delivery. Strong commercial acumen with experience in pricing strategy and customer engagement. Excellent communication skills, stakeholder management, and a passion for education or public More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Nottingham Community Housing Association
Bring: Experience of product leadership experience in payroll, HR tech, or managed services. A deep understanding of UK payroll compliance, service delivery, and digital transformation. The ability to translate customer needs into structured, agile delivery. Strong commercial acumen with experience in pricing strategy and customer engagement. Excellent communication skills, stakeholder management, and a passion for education or public More ❯
platform expands. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles and customer architectures; and build relationships with key stakeholders in large corporations. The SSA Team is engaged in our most important and complex customer engagements, providing deep technical expertise to … and retiring a regional growth quota Create positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal partners Help resolve customer questions and concerns on accounts and opportunities deemed strategic by Sales and Pre-sales field leadership Act in a supportive manager capacity, including handling escalations, mentoring team members, building … members, etc. What we look for: Experience in senior roles in the data space with a technical product (i.e. data warehousing, big data, or machine learning) Experience leading technical customer-facing teams (team sizes greater than 8), preferably in a pre-sales organisation leading technical engagements Trusted advisor to technical executives that guide strategic data infrastructure decisions Self-starter More ❯
security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying opportunities … and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions Supporting innovation and research activities Customer Focus Help create client value by: Supporting the delivery of security improvements Assisting with security capability assessments Contributing to technical documentation and deliverables Helping prepare client presentations and materials … Supporting workshop delivery and client meetings Conducting research and analysis Client Engagement Support Typical activities include: Leading client workshops such as security strategy sessions, Cloud security architecture reviews, Risk assessment workshops, technology evaluation sessions. Producing client materials including, Security assessment reports, technical architecture diagrams, implementation roadmaps and project status updates. Conducting security assessments by gathering and analysing security documentation More ❯
Bexhill-On-Sea, East Sussex, South East, United Kingdom Hybrid / WFH Options
Hastings Direct
on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. As an AI Engineer, you will support the Technology Engineering team within CIO by contributing to the development, deployment, and maintenance of AI and machine learning solutions. Your … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we More ❯
Bexhill-On-Sea, East Sussex, South East, United Kingdom Hybrid / WFH Options
Hastings Direct
on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. As a Principal AI Engineer, you will be part of the Technology Engineering team within CIO, leading the design, development, and deployment of advanced AI and machine learning … are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve Hastings Group is an equal opportunities employer which means we More ❯
contributor. Reporting directly to the Group Chief Operating Officer, you will be responsible for setting the strategic direction, driving innovation, and ensuring the highest standards of network performance and customer satisfaction. This role is critical in enabling Wifinity's ambitious growth plans and involves overseeing, amongst others, the Head of Network Operations, who manages the day-to-day operations … the adoption of cutting-edge technologies and best practices in network management. Collaborate with the CTO function to ensure alignment on the technical architecture and overall network strategy. Stakeholder Engagement: Represent the Network function in executive forums and customer engagements. Collaborate cross-functionally with Customer Operations, Product, Technology, and Delivery teams. Operational Oversight: While the Head of … Network Operations will handle the day-to-day management of the NOC, the Network Director will ensure overall network performance against key KPIs, including uptime, MTTR, customer satisfaction, and ticket resolution. Your other direct reports will include the Network Performance Manager and senior Network Engineers. Team Leadership: Lead and develop a high-performing team of managers and engineers across More ❯
While not directly responsible for people management, the PSA plays a pivotal leadership role by elevating the team's technical capabilities, aligning enterprise architecture best practices, and influencing both customer outcomes and internal product strategy. Responsibilities: Lead and architect the most complex, high-value, or strategically significant pre-sales and customer solution requirements. Owning the technical direction for … strategic opportunities and, where appropriate, supporting the wider Solution Architecture team on their own engagements. Serve as an escalation point for technical solutioning pre-sales risks and critical customer engagements. Provide ongoing coaching, mentorship, and development support to Solutions Architects and Customer Sales Engineers. Design and lead technical enablement initiatives, knowledge-sharing sessions, and architecture reviews. Act as … senior contributor in cross-functional working groups (Product, Security, Professional Services) to align solutions with Docebo's business needs. Provide strategic feedback to Product Management based on industry trends, customer challenges, and architectural patterns encountered in the field. Engage in go-to-market planning for new features or services requiring complex solution positioning. Contribute to defining architectural standards, reusable More ❯
for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯
for some of the world's most recognised organisations. As part of our Cloud & Apps Practice, you'll work in a supportive, collaborative environment with the autonomy to shape customer outcomes and influence our technical strategy. Whether you're working alongside experienced peers, supporting major bids, or leading solution delivery, you'll be instrumental in helping us-and our … customers-stay ahead of the curve. What you'll do As a DevSecOps Solution Architect, you'll be at the forefront of customer engagements, providing both pre-sales and post-sales consultancy Lead the design and implementation of secure, scalable DevSecOps solutions across cloud, on-prem, and hybrid environments Advise customers on best practices for CI/CD, containerisation … and integrating security across the SDLC Collaborate with Sales and Consulting teams to develop technical proposals and bid responses Facilitate customer workshops, design reviews, and solution assurance activities Drive innovation and thought leadership within the Practice by defining standards, sharing knowledge, and mentoring peers Influence customer outcomes through expert knowledge of DevSecOps tools and compliance frameworks like NIST More ❯
Using Bytes Standard Project Management methodology and toolsets, the role holder will provide professional administrative support and assistance across various aspects of the service delivery process, such as scheduling customer engagements, managing resources and timelines, and ensuring high-quality outcomes. The coordinator acts as a central point of contact between the consultancy team, customers, and account managers, facilitating effective … communication and collaboration. They may also be responsible for monitoring project progress, identifying and resolving issues, and maintaining customer satisfaction. KEY RESPONSIBILITIES: Ensure all new engagements are created within the appropriate toolsets, have the necessary paperwork in place and are allocated to the appropriate consultancy and project management resources. Coordinate with customers to offer available dates for consultancy and … enjoy working in an environment that requires continuous learning and development Ability to take ownership of tasks and drive the team objective forward. Excellent verbal and written communication with customer service/facing skills More ❯
Using Bytes Standard Project Management methodology and toolsets, the role holder will provide professional administrative support and assistance across various aspects of the service delivery process, such as scheduling customer engagements, managing resources and timelines, and ensuring high-quality outcomes. The coordinator acts as a central point of contact between the consultancy team, customers, and account managers, facilitating effective … communication and collaboration. They may also be responsible for monitoring project progress, identifying and resolving issues, and maintaining customer satisfaction. KEY RESPONSIBILITIES: Ensure all new engagements are created within the appropriate toolsets, have the necessary paperwork in place and are allocated to the appropriate consultancy and project management resources. Coordinate with customers to offer available dates for consultancy and … enjoy working in an environment that requires continuous learning and development Ability to take ownership of tasks and drive the team objective forward. Excellent verbal and written communication with customer service/facing skills More ❯
Product Designer | £50,000 | London (Hybrid) Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take full ownership of design … active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and have full autonomy to shape the customer experience during an exciting period of growth. Please get in touch for more information on both the role and company More ❯
Product Designer | £50,000 | London (Hybrid) Our client is a forward thinking, VC backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Their product suite includes a mobile first web app, a client facing dashboard and supporting marketing platforms. They’re now looking for their first Product Designer to take full ownership of design … active attitude and passion for progressing their career in product design. You’ll be supported by a high calibre and friendly team and have full autonomy to shape the customer experience during an exciting period of growth. Please get in touch for more information on both the role and company More ❯
Washington, Tyne and Wear, North East, United Kingdom
ASC Connections Ltd
circa £44,000, 33 days annual leave (increasing with service), sociable daytime hours, life insurance, BUPA healthcare, sick pay, and staff awards. Product & Technical Support Engineer key responsibilities - Resolve customer issues and warranty claims providing fast and effective technical support. Deliver training, customer visits, and service bulletins supporting proactive customer engagement. Work daily with internal Engineering teams … providing product and reliability feedback. Collaborate closely with Sales, supporting customer visits, tenders, and service opportunities. Prepare reports, service bulletins, and documentation to share knowledge and maintain standards. Represent the business professionally, always promoting safe working practices. Product & Technical Support Engineer package includes - Salary dependent on experience, circa £44,000. 33 days annual leave (increasing with service) plus sick … pay. Life insurance and BUPA healthcare cover. International travel opportunities with exposure to a wide customer base. Collaborative culture, working closely with both Engineering and Sales. Long-term career stability within a forward-thinking manufacturer. Involvement in high-profile customer projects, events, and exhibitions. Staff awards and recognition schemes. Product & Technical Support Engineer desirable skills & experience - Engineering qualification More ❯
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Science and Technology Facilities Council (STFC)
to be able to effectively communicate with a range of facility collaborators, including scientists and engineers, mining personnel, external contract staff, the public, and visiting VIPs. Experience of public engagement and/or willingness to be involved in laboratory public and customer engagement. A positive, proactive, and enthusiastic approach to work and delivery of the facility vision and More ❯
London — 4 days per week (hybrid) 💡 About us We’re a forward-thinking, VC-backed startup transforming the retail industry with an innovative solution that redefines customer engagement. Our mission is to create dynamic, impactful experiences that push the boundaries of what customer interactions can do. Our product suite includes a mobile-first web application, a client-facing … design system and UI guidelines Support marketing initiatives with assets such as landing pages, social media content, and sales decks Act as a brand guardian, ensuring consistency across all customer touchpoints Stay current on design trends, tools, and best practices About you 2–5 years of experience in UX/UI design for digital products, ideally in a startup More ❯