701 to 725 of 848 Permanent Customer Engagement Jobs

We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey Job Description Sales Engagement Manager plays a critical role in driving sales effectiveness and customer engagement. This role bridges marketing, data science, sales, and customer success by developing strategies, processes, and … tools to increase sales productivity, improve communication with prospects, and optimise sales journeys. The SEM ensures that sales teams have the right content, data insights, and engagement tactics to close deals efficiently and maintain strong client relationships Sales Enablement & Strategy Develop and implement engagement strategies to improve sales performance and conversion rates. Collaborate with marketing & Data science to … create and deliver targeted campaigns and personalized outreach. Partner with sales leadership to design contact cadences and frameworks. Use CRM and sales engagement platforms (Salesforce, Tableau) to automate and optimise sales processes. Performance Management Track and analyse engagement metrics such as contact rates, conversion rates, opportunity creation & conversion. Report insights and recommend process improvements to leadership. Collaborate with More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new … and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to More ❯

requests and work towards continuous improvement of the eCommerce tools we offer customers. The eBusiness Development rep will also manage eCustomer support via phone/email/NOVA for customer/agency walkthroughs and troubleshooting eCommerce issues. Must be able to work 8am-5pm Monday through Friday Duties and Responsibilities: • Work with Regional Sales/Commercial teams (U.S. and … products/solutions available, engage with them to ensure eCommerce usage, and keep Sales/Regional team/HO eCommerce team updated on promotional efforts. • Provide training, technical and customer support via phone/web/nova/email to customers (both internal and external) for registration and use of our website and other eCommerce products. Report defects and … submit enhancement requests based on customer/agency feedback during continual analysis of customer/agency needs. • Maintain professional and technical knowledge of the company's E-Commerce products and tools. Develop and provide regular training and demos of eBusiness product functionality to the agency users (refresher, new function, and new hire training) to ensure they are fully More ❯

DragonFire has been and continues to be a boundary pushing weapon system development programme, that has significant industry and customer engagement! Salary : Up to £55,000 depending on experience Dynamic (hybrid) working : 2 - 4 days per week on-site due to workload classification Security Clearance : British Citizen or a Dual UK national with British citizenship Restrictions and/ More ❯

Pentest engagements, OSINT, Phishing Campaigns, Cyber Essentials Audits, and some Governance projects. The team is very occasionally required to travel to a client site, so any previous experience of customer engagement or visits would be a plus, but is not essential. The role is mainly remote based, with the team having a social get together in London, every More ❯

Pentest engagements, OSINT, Phishing Campaigns, Cyber Essentials Audits, and some Governance projects. The team is very occasionally required to travel to a client site, so any previous experience of customer engagement or visits would be a plus, but is not essential. The role is mainly remote based, with the team having a social get together in London, every More ❯

Pentest engagements, OSINT, Phishing Campaigns, Cyber Essentials Audits, and some Governance projects. The team is very occasionally required to travel to a client site, so any previous experience of customer engagement or visits would be a plus, but is not essential. The role is mainly remote based, with the team having a social get together in London, every More ❯

Pentest engagements, OSINT, Phishing Campaigns, Cyber Essentials Audits, and some Governance projects. The team is very occasionally required to travel to a client site, so any previous experience of customer engagement or visits would be a plus, but is not essential. The role is mainly remote based, with the team having a social get together in London, every More ❯

Pentest engagements, OSINT, Phishing Campaigns, Cyber Essentials Audits, and some Governance projects. The team is very occasionally required to travel to a client site, so any previous experience of customer engagement or visits would be a plus, but is not essential. The role is mainly remote based, with the team having a social get together in London, every More ❯

Storage architectures using IBM best practices 🔹 Collaborate with sales teams to define and deliver tailored client solutions 🔹 Create technical documentation and configurations using IBM tools 🔹 Support presales activities and customer engagements from end to end What We’re Looking For: ✅ Strong experience with IBM technologies such as: IBM Storage Scale (GPFS), Lustre, ICOS, S3, Open Ceph, IBM Ceph Appliance More ❯

and network systems, working closely with project teams to deliver bespoke solutions from concept to completion while defining IP structures, verifying software and hardware performance, and supporting testing and customer engagements to ensuring projects meet exacting standards and advances your expertise in satellite and network engineering. Based in Redhill, this role is 9:00 - 17:00 Monday - Friday. This More ❯

subsidised meals, free car parking and much more... The opportunity: DragonFire has been and continues to be a boundary pushing weapon system development programme that has significant industry and customer engagement. Thus far the programme has been aimed at developing the UKs first Laser Directed Energy Weapon (LDEW) concept demonstrator, achieving significant success recently with several highly publicised trials More ❯

LDEW) systems, then we have the ideal position for you! DragonFire has been and continues to be a boundary pushing weapon system development programme that has significant industry and customer engagement. Thus far the programme has been aimed at developing the UK's first Laser Directed Energy Weapon (LDEW) concept demonstrator, achieving significant success recently with several highly publicised More ❯

and compliance outcomes. Role Overview As a Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance … constraints of clients. Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements. Maintaining up More ❯

delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards. Core … Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for More ❯

delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards. Core … Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for More ❯

delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards. Core … Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for More ❯

delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards. Core … Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for More ❯

public sector organisations. We're building on the open Matrix protocol-a decentralized standard developed by our team-to help organisations control their communication infrastructure. The Role As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. You'll be measured … by customer satisfaction, adoption, and retention, working across functions to help customers meet their business objectives while championing their needs within Element. You will collaborate closely with: Pre-Sales Team (Account Executives and Pre-Sales Engineers) to ensure a smooth handover into the post-sales lifecycle. Account Managers to support renewal and account growth. Technical Account Managers to resolve … technical barriers and drive adoption. Product Delivery teams to influence the roadmap and oversee customer-sponsored development projects. This is a high-impact role at the intersection of product, delivery, and customer engagement. Responsibilities Own the onboarding journey, including customer handover from Sales and the development of tailored onboarding plans. Deliver customer training sessions and workshops More ❯

public sector organisations. We're building on the open Matrix protocol-a decentralized standard developed by our team-to help organisations control their communication infrastructure. The Role As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. You'll be measured … by customer satisfaction, adoption, and retention, working across functions to help customers meet their business objectives while championing their needs within Element. You will collaborate closely with: Duration: This is a 6-month fixed-term role to cover a period of leave, with the possibility of becoming permanent if it's a great fit and circumstances allow. Pre-Sales … sales lifecycle. Account Managers to support renewal and account growth. Technical Account Managers to resolve technical barriers and drive adoption. Product Delivery teams to influence the roadmap and oversee customer-sponsored development projects This is a high-impact role at the intersection of product, delivery, and customer engagement. Responsibilities Own the onboarding journey, including customer handover from More ❯

to implement solutions globally with local presence. Job Title: · External : Project Manager Level: C3 or Senior Project Manager Level: SC1 · Internal : Consultant 3 or Senior Consultant 1 Reporting to · Engagement Manager Role overview: As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function. The Project Management function … to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their … governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project More ❯