76 to 100 of 383 Permanent Customer Engagement Jobs

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through ...

part of something meaningful helping to close the digital divide and shape the future of rural Scotland. We are now looking to recruit Customer Operations Executives, individuals who will become the friendly, knowledgeable voice of the business. Youll support customers throughout their journey, from initial enquiry through to going … live with their service, ensuring every interaction is smooth, supportive and positive. Delivering an exceptional customer experience will be at the heart of everything you do. Key Responsibilities Respond to customer enquiries via phone, email, and web chatunderstanding their needs and recommending the right solutions Guide customers through ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression ...

manufacturing business with ambitious plans for growth. Operating within a specialist technical sector, they have built a strong reputation for quality, reliability, and customer service, resulting in a loyal and long-standing customer base. As the business continues to invest in its future, they are looking to appoint … Business Development Manager who can help strengthen customer relationships, maximise existing opportunities, and support the next phase of commercial growth. This is an excellent opportunity to join a business where your contribution will be highly visible, valued, and genuinely influential. Working Hours: Monday to Friday, office-based with regular ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … Role & Responsibilities Lead and develop Dispatchers/Planners, Retention Specialists, Sales Order Processors, and Contract Administration teams Drive a high-performance culture focused on customer service, operational efficiency, and service quality Manage resource planning to maintain SLA performance and operational consistency Oversee real-time allocation of Fire & Security engineers ...

Business Services (Consultancy, Legal, etc) At Databricks, our core values are at the heart of everything we do. A culture of proactiveness and a customer‐centric mindset guides us in creating a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers … utilising your technical expertise to demonstrate how our Lakehouse Platform can help customers address their complex data challenges. You'll work with a collaborative, customer‐focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their ...

employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. … independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.At Genesys, we are a global cloud leader in AI-powered Experience Orchestration. Our continued evolution creates exciting opportunities to innovate, make an impact ...

Customer Platform Architect Work Location: Fully Remote (must be UK based) Salary: £80,000 - £95,000 (Depending on experience) Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it The Opportunity We're partnered with a fast-growing … platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This ...

Cyber Security Sales Specialist Role Purpose The Cyber Security Sales Specialist is responsible for driving cybersecurity sales growth across existing customer base by working in partnership with Account Directors, technical consultants, and vendor partners. The role will identify, develop, and close cybersecurity opportunities whilst supporting the growth of recurring … managed security services and strategic security programmes. Key Responsibilities Business Development * Identify cybersecurity opportunities within existing customer accounts. * Develop account-specific security growth plans. * Build and maintain a qualified cybersecurity sales pipeline. * Support Account Directors in developing security-led opportunities. * Engage with customer stakeholders to understand business risks ...

help expand their presence across the UK maritime and defence markets. This is an excellent opportunity for a commercially focused professional who enjoys developing customer relationships, identifying new opportunities and working closely with clients to understand complex operational requirements. Working alongside engineering, operations and bid teams, you will play … future growth strategy. The Opportunity As Business Development Manager, you will be responsible for identifying, developing and securing new business opportunities while strengthening existing customer relationships within the maritime and defence sectors. Responsibilities Build and maintain relationships with existing and prospective customers across defence and maritime markets. Identify, qualify ...

products, with a key focus on our Freemium experiences. This role addresses an important design leadership gap, ensuring a cohesive, strategic, and customer‐focused approach to product design. The Product Design Director will provide the oversight necessary to align cross‐functional teams, define a clear experience strategy, and elevate … also to accelerating execution, strengthening our brand, and supporting long‐term business growth. Short‐term Goals Drive design strategies and experiences that optimize customer engagement, loyalty, and product quality. Long‐term Goals Lead a design team that contributes to sustainable business growth through continuous design innovation, customer ...

Account Manager (SaaS) Glasgow, Hybrid Up to £35,000 + Bonus + Benefits Are you currently managing customer relationships within a SaaS, technology, or wider B2B business and looking for a role where you can genuinely influence customer success and account growth? We are recruiting on behalf … portfolio of customers, building strong relationships, driving product adoption, conducting regular business reviews and identifying opportunities to expand accounts. You will work closely with Customer Success, Support, Projects and Sales teams to ensure customers achieve maximum value from the platform while uncovering growth opportunities. Manage and grow a portfolio ...

potential. Title and Summary Senior Managing Consultant, Services Business Development – Security Solutions/Director, Services Business Development – Security Solutions Business Development Lead across all customer segments focused on selling Security Solutions MasterCard is a technology company and payments industry leader. For more than four decades, we have been … amongst others. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including Financial Institutions, FinTech’s, and Retailers. As a member of the UKI Business Development team, you will be responsible for partnering with ...

team performance and portfolio profitability, serves as an influencer in customers purchasing decisions. Builds and sustains strong, long‐term relationships with broad range of customer and buyer stakeholders (e.g., CTO, CIO, CFO, Purchasing leaders, Partner Executive, LOB, Buyer or Partner sales managers and decision makers). Collaborates with customers … understand their business goals, identify opportunities for upsell/cross‐sell additional solutions, and create demand based on what's possible in customer roadmaps. Serves as the Account Orchestrator, aligning and integrating solutions with customer needs, driving sustainable cross‐portfolio growth through coordination and competitive deal packing. Leads ...

Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement, commercial outcomes and marketing ROI. Build and maintain … demonstrate how your insights have driven genuine commercial impact. Ideally, you will bring: Experience leading or mentoring analysts in a commercial or customer-focused environment. Strong commercial awareness, supported by examples of delivering measurable business outcomes. Proven experience analysing customer, campaign, promotional or commercial performance data. Excellent stakeholder ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

product performance. This role reports to the Sr Director, Product Management and provides an excellent opportunity to develop skills in product strategy, partner management, customer engagement, and decisioning solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person … decisioning products, partners, and services. Contribute to product discovery, proposition development, and business case creation for new enhancements and opportunities. Gather and analyse customer, partner, market, and competitor insights to identify opportunities for innovation and product improvement. Support the prioritisation and delivery of product initiatives, balancing customer needs ...

## Director, Customer Success ManagementApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR349850*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details … About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking ...

company is founder led, profitable and growing. We are hiring a Chief Revenue Officer , to lead our enterprise sales, sales development, partner, channel, alliance, customer success and field engineering teams. This position will report to the CEO and collaborate with the most senior leaders of Canonical to drive sustainable … accurate reporting and status on prospects and opportunities Review progress, metrics and results on a weekly, monthly and quarterly basis Lead for high quality customer engagement and commitment to customer delight Alliances, channels and partnerships: Our VP Alliances will report to the CRO. This lead drives ...

with the European Data Center Business Development leads, Personal AI Business Development leads, and headquarters Product Management teams. The candidate will help translate European customer needs, workload requirements, ecosystem dynamics, and regulatory priorities into actionable software product strategy, product marketing, and roadmap inputs. The primary emphasis will be Data … agents, and software experiences across devices and edge platforms. The candidate will support business development by providing software product expertise, market positioning, technical narratives, customer requirement synthesis, and product strategy input. Commercial ownership, account ownership, deal negotiation, and pipeline management will remain with the relevant business development and sales ...

with the European Data Center Business Development leads, Personal AI Business Development leads, and headquarters Product Management teams. The candidate will help translate European customer needs, workload requirements, ecosystem dynamics, and regulatory priorities into actionable software product strategy, product marketing, and roadmap inputs. The primary emphasis will be Data … agents, and software experiences across devices and edge platforms. The candidate will support business development by providing software product expertise, market positioning, technical narratives, customer requirement synthesis, and product strategy input. Commercial ownership, account ownership, deal negotiation, and pipeline management will remain with the relevant business development and sales ...

Senior Growth Marketing Manager is the campaign engine behind Blackboard’s new logo pipeline—and a critical connector between acquisition and the post-sale customer journey. Sitting within the Revenue Marketing org and reporting to the VP of Revenue Marketing, this role is responsible for translating GTM positioning … funnel — you’ll be accountable for the quality and conversion of what flows through it, and you’ll stay connected to the customer signals on the right side of the bow tie that inform where and how we show up. You will also own our physical and digital field ...

strong reputation within the technology sector. As a Business Development Representative/Sales Executive you will focus on lead generation, outbound prospecting, customer engagement and marketing lead follow-up activities. Working closely with experienced sales professionals, you will help create qualified opportunities and support business growth through proactive … potential business opportunities Support Sales Campaigns: Work closely with Account Managers and the Enterprise Account Manager to maximise pipeline generation Maintain CRM Records: Ensure customer interactions, activities and opportunities are accurately recorded Track Engagement Activity: Monitor prospect engagement and maintain strong pipeline hygiene Collaborate Across Teams: Work ...

prioritization and CISO perspective Understand which failure modes are the biggest problems and prioritise systematically what is most useful to solve for security buyers. Customer engagement and landscape awareness Join customer/prospect calls to understand security needs firsthand and map them onto the threat models … enterprises currently secure coding agents (or don’t), what tools they use (SIEM, DLP, CSPM), and how Watcher fits into their existing stack. Customer‐facing security artifacts Own security questionnaire responses, product security whitepapers, and support for customer pen‐tests. Own technical content of customer‐facing communications ...