Customer Success and Digital Engagement Executive Night Zookeeper is looking for a Customer Success and Digital Engagement Executive to join their team. The candidate should have exceptional written English skills, an interest in education technology, and digital products. They should also be technically proficient, able to troubleshoot technical problems, and feel comfortable using a range of … Supporting parents using nightzookeeper.com via email, CRM system, and across social media channels & other platforms *Identifying technical issues and working with the product team to resolve them *Identifying relevant customer insights to help the wider business * Content creation for Night Zookeeper using social media channels * Marketing Administration tasks across the business * Taking part in Night Zookeeper events This role … is heavy on written communication. Please bear this in mind before applying. Requirements: * An excellent standard of written English *An interest in customer success, marketing, technology, and children's brands * Be comfortable with a range of technologies *Proficiency in video creation * A degree-level education *1 year experience in a marketing or customer success role, or relevant internships More ❯
Customer Success and Digital Engagement Executive Night Zookeeper is looking for a Customer Success and Digital Engagement Executive to join their team. The candidate should have exceptional written English skills, an interest in education technology, and digital products. They should also be technically proficient, able to troubleshoot technical problems, and feel comfortable using a range of … Supporting parents using nightzookeeper.com via email, CRM system, and across social media channels & other platforms *Identifying technical issues and working with the product team to resolve them *Identifying relevant customer insights to help the wider business * Content creation for Night Zookeeper using social media channels * Marketing Administration tasks across the business * Taking part in Night Zookeeper events This role … is heavy on written communication. Please bear this in mind before applying. Requirements: * An excellent standard of written English *An interest in customer success, marketing, technology, and children's brands * Be comfortable with a range of technologies *Proficiency in video creation * A degree-level education *1 year experience in a marketing or customer success role, or relevant internships More ❯
CRM Marketing Executive Solihull – 2 days per week in office Up to £35,000 + excellent benefits Have you got experience of working within a CRM role that requires you to set up customer journeys and write workflows? Would you love to work for a business that is flexible, inclusive and committed to helping you reach your full … potential? If this sounds like you then read on! Pitch is supporting a fantastic financial services business in a period of growth as they look to recruit a CRM Executive into their team. As a data-led business, marketing is at the heart of what they do and, in this role, you’ll be responsible for owning the execution … of CRM campaigns across multiple channels to nurture and retain customers. Experience and skills needed to be successful: Previous experience in a CRM role. Knowledge of building customer journeys and hands on experience of writing workflows. Ideally, you will have used the Adobe tech stack, with Adobe Journey Optimiser being key. A strong commercial and data-focused approach is More ❯
Bedford, Bedfordshire, United Kingdom Hybrid / WFH Options
Advancing People
Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding client, within the technology sector is keen to hear from … you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however our client is also based within 5 minutes' walk of a train station. The role: After a thorough and well … concise career path set up for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so there is no need to More ❯
Job Description: Customer Success Executive Location: Remote Role Description Chaser is on a mission to transform how businesses manage credit control - helping them get paid faster without damaging customer relationships. We’re looking for a Customer Success Executive to be the first point of contact for our customers, delivering exceptional support across email, live chat … Help Centre, identifying ways to improve and scale our self-serve resources. As you grow in the role, you'll take on more proactive responsibilities across onboarding, feature adoption, customer retention, and more - helping customers unlock maximum value from Chaser. This role is crucial in driving customer retention and satisfaction, as well as improving the customer journey … through insightful feedback, documentation, and support process enhancements. Your work will directly impact how users experience Chaser - turning customers into long-term advocates. Key Responsibilities Customer Support: Provide first-class support to our users via email, live chat, and video call, resolving queries quickly, empathetically, and effectively. Onboarding & Relationship Management: Guide new customers through their Chaser set-up and More ❯
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most … your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations … and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio More ❯
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your customers trust your judgment to help them solve their most … your targets will be rewarded with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText helps maximize revenue, improve operations … and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and optimize operations. The OpenText Experience cloud is focused on selling an industry-leading portfolio More ❯
Digital Experience The OpenText DX business is focused on selling an industry-leading portfolio of Customer Experience Management (CEM) products. The DX portfolio helps businesses unlock new revenue streams and bolster existing ones, attract and retain customers, and reach new segments-all while driving higher conversion and engagement. Our rich portfolio of Web Content Management, Digital Asset Management, Customer Communication Management, and Workforce Optimization solutions offer exciting and compelling ways to address customer needs. The Opportunity As an Account Executive at OpenText you help enable our customers to meet the demands of today's connected consumers in the digital world. You are part of a global team of highly skilled and entrepreneurial professionals who understand that … to the cloud and to become a digital enterprise. You will stop at nothing to help them find the right solution to positively impact their business and improve the customer experience. You are comfortable with complex sales cycles. Your track record of successful attainment of your targets will be rewarded with one of the most competitive compensation packages in More ❯
a highly commercial mindset with a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute a seamless experience for our More ❯
a highly commercial mindset with a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute a seamless experience for our More ❯
a highly commercial mindset with a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute a seamless experience for our More ❯
Are you a people person who thrives on delivering exceptional customer service? Do you enjoy solving problems and helping others? If so, we have a fantastic opportunity for you! We're recruiting on behalf of a leading telecommunications company who are seeking a vibrant, motivated individual to join their friendly and supportive team. This is a customer-facing … role where your positive attitude and willingness to go the extra mile will truly make a difference. What You'll Be Doing: Responding to customer enquiries via telephone and email in a professional, helpful manner Providing first-line technical support, such as guiding users to the appropriate teams or resources Logging and updating customer information accurately Working collaboratively … with internal departments to ensure excellent service delivery Being proactive in following up and ensuring customer satisfaction What We're Looking For: A self-starter with a strong work ethic – someone who takes pride in their work Excellent communication and interpersonal skills A genuine passion for providing outstanding customer service Confidence using computers and a willingness to learn More ❯
UK Security Clearance or be eligible to go through this clearance. This position will be 5 days a week on site in Chippenham. Your future duties and responsibilities: The Customer Relationship Executive is an integral part of the ITSM team reporting directly to the Operations Manager. A Customer facing role primarily responsible for the end-to-end More ❯
Senior Customer Success Executive ?? Leeds - 2 Days a Week Hybrid | ?? Competitive Salary + Excellent Benefits Ready to join one of the UK's fastest-growing tech companies? We're looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business. What you'll be More ❯
Working for an excellent company based in Heathfield, Newton Abbot this role is to provide customer service support while maintaining and managing company databases with accuracy and efficiency. The role requires a strong focus on customer satisfaction, data integrity, and operational support. This role is 6 months but working directly for an excellent organisation Key Responsibilities: Customer Service: Respond to customer inquiries via phone and email promptly and professionally. Resolve customer issues and complaints with empathy and efficiency. Document customer interactions, feedback, and issues accurately. Follow up with customers to ensure satisfaction and resolution of concerns. Collaborate with internal departments (e.g., sales, technical support) to resolve customer needs. Database Management: Enter, update … and maintain customer and operational data in the companys databases. Perform regular audits to ensure data accuracy and integrity. Generate reports and summaries for management based on database queries. Identify and correct data entry errors. Work with IT and other teams to improve database processes and customer service tools. Qualifications and Experience: Customer service Database experience Open More ❯
Graduate Customer Success Executive – Award-Winning Tech Company | Hybrid | West Yorkshire Looking to kickstart your career in tech or client services? Join a fast-growing, multi-award-winning technology company as a Graduate Customer Success Executive . This is an ideal opportunity for a confident, people-focused graduate who’s eager to learn, develop professionally, and … Spotting opportunities for clients to benefit from new tools and services Staying up to date with developments in financial regulation (full training provided) Helping maintain a high level of customer satisfaction and retention What We’re Looking For: A recent graduate or early-career professional with a strong interest in client-facing roles Great communication skills and a natural More ❯
About the Role: We are seeking a Clinical Customer Success Executive with a strong clinical and corporate background to join our team. This role leverages your medical expertise to drive client satisfaction and successful adoption of Hippocratic AI's solutions. This role will partner with and report to the Chief Medical Officer. While this is a remote role … physician teams and participate in in-office strategy discussions in Palo Alto. Qualifications Must-Have : Active Medical Doctor (MD) license 5 years minimum of clinical experience Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership. Strong background in project management. Strong communication and leadership skills. Ability to travel extensively Preferred: Experience with More ❯
Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more … than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when things need … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact • Provide 1st line technical, account, sales, and general support to customers across multiple channels, including telephone More ❯
London, England, United Kingdom Hybrid / WFH Options
Connect Fibre
Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. If you want to know about the requirements for this role, read on for all the relevant information. With broadband speeds … of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be … passionate about ensuring that every customer has an amazing experience with our service, even when things need fixing. As part of a growing team, you will provide customers with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: • Have a customerMore ❯
Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of GP. Career Growth: Clear progression paths and learning opportunities. Inclusive … tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/cross selling new features … and additional services tailored to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals from current customers to build your More ❯
Customer Support Executive – Guildford, Surrey £22,000 - £27,000 plus benefits Our client is a highly successful technology focused business, and they are looking to recruit a Customer Support Executive to join their team in Guildford. As the Customer Support Executive, you’ll be a key part of their team, helping to drive the … success of the company and ensuring every customer has a positive experience with them. This is an ideal entry-level opportunity for someone who is customer-focused, IT-savvy, and eager to learn all aspects of business operations. You’ll play a crucial role in supporting their sales function while gaining hands-on experience across warehouse operations, purchasing … quoting, and customer service. This role is perfect for someone who is enthusiastic about developing a career in business or sales and wants to build a strong foundation in a commercial environment. What’s On Offer Pension Scheme Free Parking Healthcare Schem e Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation More ❯
Senior Customer Success Executive 📍 Leeds –3 Days a Week Hybrid | 💰 Competitive Salary + Excellent Benefits Ready to join one of the UK’s fastest-growing tech companies? We're looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business. What you'll be More ❯
Customer Success Executive - Tech Scale-Up | Hybrid | West Yorkshire Are you a confident communicator who thrives on building strong client relationships? Would you like to be part of a growing tech company where your work genuinely helps businesses protect themselves from fraud? If so, this could be the perfect opportunity. A fast-growing RegTech company is looking for … a proactive and people-focused Customer Success Executive to join their dynamic team. You'll play a key role in supporting a portfolio of business clients, ensuring they get maximum value from a market-leading compliance platform. What You'll Be Doing: Developing trusted relationships with a varied client base across multiple sectors Acting as a key contact … Conducting regular account reviews and ensuring clients stay up to date with industry developments Contributing to a supportive and collaborative team environment What We're Looking For: Someone driven, customer-centric, and comfortable engaging with a wide range of stakeholders Excellent communication and problem-solving skills A willingness to learn - you'll receive full training on both the product More ❯
At Fanvue, creators are at the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our weekend support team. This is a part-time, remote position ideal for someone who loves helping people, communicates with empathy and precision, and … thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and processes. Escalate urgent or complex queries appropriately, following existing protocols. Maintain high levels of empathy … flag bugs, feedback, or trending support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1+ year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable working independently during weekends with More ❯
London, England, United Kingdom Hybrid / WFH Options
Fanvue
At Fanvue, creators are at the core of everything we do, and great support is a vital part of their experience. We’re looking for a passionate and proactive Customer Support Executive to join our weekend support team. This is a part-time, remote position ideal for someone who loves helping people, communicates with empathy and precision, and … thrives in a fast-moving environment. What you'll do: Respond to customer queries from creators and fans via live chat and email. Provide timely, thoughtful and solution-focused responses during weekend hours. Troubleshoot platform issues, payments, and content concerns using internal tools and processes. Escalate urgent or complex queries appropriately, following existing protocols. Maintain high levels of empathy … flag bugs, feedback, or trending support topics to the wider team. Contribute to internal documentation and user-facing help articles as needed. Who you are: 1 year in a customer support or service role, preferably in a digital, creator or tech platform. Excellent written communication skills with an empathetic, clear, and friendly tone. Comfortable working independently during weekends with More ❯