1 to 25 of 104 Permanent Customer Insight Jobs

Customer Insight Lead £70,000-£90,000 + Bonus Greater Manchester (Hybrid – 2x Days a Week in Office) THE COMPANY A leading UK health and life insurer, known for its innovative, rewards-led model that incentivises healthier lifestyles, is seeking a Customer Insight Lead. The business … backed by a global financial services group and continues to operate at scale; they’re investing heavily in data, analytics, and customer insight, and doubling down on personalisation and customer-centricity, with insight at the core. THE ROLE Reporting into the Director of Customer Insight ...

Customer Insights Analyst £50,000 - £55,000 Darwen (3 days a week on-site) This is an exciting opportunity to join a data-led organisation where customer insight is central to driving commercial performance and improving customer experience. THE COMPANY They are a growing, customer … With a strong focus on personalisation and service quality, they use data to continuously improve engagement, retention, and lifetime value. THE ROLE As a Customer Insight Analyst you will play a key role in shaping how data informs decision making across marketing, operations, and customer strategy, with ...

Complaints Insight Analyst Up to £45,000 Nottingham - Hybrid (3 days onsite: Tues-Thurs) I'm hiring a Complaints Insight Specialist to join a leading financial services organisation, working at the heart of how the business understands and improves customer outcomes. This role sits within a Complaints … Process & Insight team , using customer complaints as a powerful tool to identify issues, uncover trends, and drive meaningful improvements across the organisation. The role This is a customer insight role in an operational environment , focused on: Analysing complaints data Identifying root causes of customer issues ...

hiring a Customer Insight Analyst to join a growing customer insights team within a well-established UK business that's rapidly scaling its data and analytics capability. This is a core role in the team , focused on unlocking value from customer data to drive smarter … over 500+ locations across the UK and Ireland . They've built a strong reputation in their sector and are now investing heavily in customer insight, CRM, and analytics to better understand and engage their customer base at scale. The role You'll sit within a growing ...

Role: Manager: Customer Insight Transformation Location: Any UK, within occasional commuting distance from London, Leeds or Manchester Why Join KPMG as a Manager: Customer Insight Transformation? This role sits in the Insight team, within the Customer & Ops pract i ce at KPMG. The team … responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions: - Voice ...

Customer Insight Analyst Hybrid - Blackburn, Lancashire Salary: up to £55,000 This is an opportunity to join a data-led organisation where customer insight sits at the heart of decision making. The role offers strong exposure to CRM, customer lifecycle strategy, and advanced analytics, with … chance to directly influence customer experience and commercial performance. The Company They are an established, customer-focused business operating across a large network of locations, with a strong emphasis on data-driven growth. The organisation is investing in its analytics capability to better understand customer behaviour ...

Complaints Insights Specialist £40,000 - £45,000 + bonus Hybrid - Nottingham (3x days per week) This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations … strategy, the role offers real exposure to senior stakeholders and the chance to shape how customer complaints insight is used across the organisation. The Company They are a large, dataled financial services organisation with a strong emphasis on innovation, customer experience and digital transformation. Data and insight ...

in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This … position is ideal for someone with strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will ...

customers operating in safety-critical environments. You will lead a team of Product Managers and domain specialists, ensuring product direction is driven by strong customer insight, market understanding and commercial priorities. • Define and lead the PaaS product strategy and roadmap across hardware, edge platforms and analytics capabilities • Lead … develop high-performing Product Managers and Product System & Domain Design teams • Build deep understanding of customer needs, market trends and competitive positioning to inform product direction • Identify, size and prioritise product opportunities using data, customer insight and commercial evaluation • Ensure product roadmaps are driven by validated customer ...

customers operating in safety-critical environments. You will lead a team of Product Managers and domain specialists, ensuring product direction is driven by strong customer insight, market understanding and commercial priorities. • Define and lead the PaaS product strategy and roadmap across hardware, edge platforms and analytics capabilities • Lead … develop high-performing Product Managers and Product System & Domain Design teams • Build deep understanding of customer needs, market trends and competitive positioning to inform product direction • Identify, size and prioritise product opportunities using data, customer insight and commercial evaluation • Ensure product roadmaps are driven by validated customer ...

sales role focused on growing an assigned portfolio of existing customers, dormant accounts and emerging growth accounts. The role exists to expand Xtravirt’s customer relationships, create and convert qualified opportunities, and deliver revenue growth across professional services, managed and lifecycle services, and relevant product opportunities. This role … expected to develop as Xtravirt continues to grow its customer base and mature its sales operating model. Objectives Grow existing, dormant and emerging customer accounts. Create and convert qualified opportunities through proactive account development. Deliver revenue across product, professional services and Xtravirt Managed Services. Build strong customer ...

leading Tech client are looking for a talented and motivated individual to own their end-to-end customer experience. You'll design and run customer insight and Voice of the Customer frameworks. You'll translate insights into root causes and recommendations that can be used across … organisation. You'll also deliver insight that supports customer loyalty, retention and Customer Lifetime Value, in order to ensure improvements are directly actionable. This is a newly created role in a growing business. A brilliant opportunity! The following skills/experience are essential: Previously worked ...

leading Tech client are looking for a talented and motivated individual to own their end-to-end customer experience. You'll design and run customer insight and Voice of the Customer frameworks. You'll translate insights into root causes and recommendations that can be used across … organisation. You'll also deliver insight that supports customer loyalty, retention and Customer Lifetime Value, in order to ensure improvements are directly actionable. This is a newly created role in a growing business. A brilliant opportunity! The following skills/experience are essential: Previously worked ...

Customer Engagement Manager | Remote/Hybrid | £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers to help … sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (requirement to go into office at least x1 per month ...

Location : Leeds (Hybrid after probation) Salary : Competitive salary, depending on your experience Want to shape digital experiences that solve real customer problems? Enjoy turning customer insight into intuitive products and services that people love to use? Whether you're already an experienced UX Designer , Product Designer … developed strong user-centred design expertise within a digital product environment, this could be the perfect opportunity.We're looking for a talented and customer-focused UX Designer to join our Product team at InfoTrack. In this role, you'll help shape the future of our consumer-facing platform, designing ...

Reports to : Head of Customer Analytics About Us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party-political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability … additional brands echo the existing business ethos and allow for increased audiences and a further strategic diversification of revenue streams. Job Purpose As a Customer Data Analyst, you will support the Customer Analytics team by applying analytical thinking and data-led approaches to better understand customer behaviour. ...

looking for a Commercial Intelligence & Sales Manager to help drive the next phase of growth. This is not a traditional sales or customer success role. This is a unique opportunity to sit at the intersection of commercial strategy, data analytics, AI, and customer growth - owning revenue outcomes through … What you’ll be doing: You’ll own and grow a portfolio of insurer, broker, and MGA accounts while identifying new market opportunities, using insight, analytics, and technology to drive commercial success. Key areas of responsibility include: Revenue Intelligence & Forecasting Build and manage predictive revenue models (pipeline, churn, expansion ...

looking for a Commercial Intelligence & Sales Manager to help drive the next phase of growth. This is not a traditional sales or customer success role. This is a unique opportunity to sit at the intersection of commercial strategy, data analytics, AI, and customer growth - owning revenue outcomes through … What you’ll be doing: You’ll own and grow a portfolio of insurer, broker, and MGA accounts while identifying new market opportunities, using insight, analytics, and technology to drive commercial success. Key areas of responsibility include: Revenue Intelligence & Forecasting Build and manage predictive revenue models (pipeline, churn, expansion ...

people decision-making. The business has invested heavily in modernising its technology platform and is now entering an exciting phase focused on product simplification, customer experience, AI-enabled capabilities, and commercial growth. The underlying science and intellectual property are already world-class. The challenge now is making that value … easier to access, easier to adopt, and easier to scale. We're looking for a commercially-minded Senior Product Manager who can bridge strategy, customer needs, technology, and business outcomes. Someone who can create clarity from complexity, drive focus across multiple stakeholders, and ensure product investment delivers measurable value. ...

case creation, and launch execution Take full accountability for the performance of propositions in market, embedding a strong commercial and trading mindset Champion a customer-first approach, ensuring propositions are rooted in real customer needs and market insights Partner closely with Product teams to define requirements and ensure … delivery of capabilities that support proposition success Redesign and optimise the proposition development process, linking market opportunity and customer insight to commercially robust business cases Work cross-functionally with Pricing, GTM, and Commercial Marketing teams to bring propositions to market effectively Lead collaboration across Sales, Brand, Product ...

Senior Customer Data Strategy Consultant Remote, USA $150,000 - $175,000 + Benefits + Progression + Remote Working + International Travel Excellent opportunity for a Senior Customer Data Strategy Consultant with strong enterprise advisory experience to join a growing customer data technology business in a newly created … with global enterprise clients across financial services, healthcare, travel, retail, hospitality and insurance, helping them understand, activate and drive measurable value from first-party customer data. Their platform enables major organisations to turn behavioural data into clear customer insight, better journeys and stronger commercial outcomes. In this ...

Complaints Insight Specialist Up to £45,000 Nottingham (3 days a week on-site) This is an opportunity to join a highly data-driven team where customer insight directly shapes business decisions. Sitting at the intersection of analytics, operations, and strategy, this role offers strong visibility across … organisation and the chance to influence meaningful improvements to customer outcomes. THE COMPANY They are a well-established financial services organisation known for putting data at the heart of decision making. With a strong focus on customer experience and continuous improvement, they invest significantly in both technology ...

teams build confidence, capability and consistency when selling Data & AI solutions. You will also play a role in capturing and representing the voice of customer, ensuring market insight informs proposition evolution and sales strategy. This role is ideal for someone with deep Data/AI expertise, strong consultative … technical messaging, sharing best practice, real-world learnings and patterns seen across clients. Support continuous improvement of our Data & AI GTM motion by contributing insight from deal reviews, buyer behaviour and emerging Data/AI trends. Voice of Customer Capture and communicate customer insight, decision drivers ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Pressac is looking for a commercially minded and technically credible Account Manager to take ownership of an existing portfolio of B2B customer accounts. We are a UK manufacturer of smart sensor hardware used by solution providers, integrators and technology partners to support IoT, building management, energy monitoring, occupancy … provide clear visibility of account health, risks, opportunities and next steps. You will work closely with Sales, Marketing, Product Development and Engineering to support customer needs, progress opportunities and feed customer insight back into the business. Key responsibilities Manage and develop existing B2B customer accounts. Build ...