101 to 125 of 141 Permanent Customer Insight Jobs

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed … . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining ...

entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success … Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants ...

health, value realisation, and revenue forecasting Secure executive sponsorship and increase product adoption across projects Lead change management conversations within complex construction environments Translate customer insight into product and commercial feedback Support advocacy initiatives including case studies and market visibility About You Extensive experience in construction project management ...

closely with customers to deliver long-term value. This is a field-based position covering the Northwest and wider UK, with regular visits to customer sites and to our HQ for sales meetings and key events. About the Role You will take ownership of a portfolio of strategic customers … streams and supporting the wider sales strategy. Key responsibilities include: Building and executing partnership strategies with dedicated customers. Identifying new business opportunities through market insight and customer understanding. Developing innovative approaches to drive revenue growth. Acting as a trusted advisor, maintaining strong relationships with key stakeholders. Understanding customer ...

roadmap, from ideation and strategy to design, implementation, and continuous improvement Drive the implementation of new payment rails and features based on business data, customer insights, and company strategy Collaborate closely with Engineering and Design to build intuitive and compliant payment journeys Lead scoping and prioritization to deliver high … cultures Educational background in STEM, business, or economics; MBA, MS or equivalent is a plus Strong grasp of agile product development and delivery Traits: Customer-first thinking, even in platform work Strategic but hands-on, you can zoom out and execute Comfortable in ambiguity and complex ecosystems Curiosity ...

roadmap, from ideation and strategy to design, implementation, and continuous improvement Drive the implementation of new payment rails and features based on business data, customer insights, and company strategy Collaborate closely with Engineering and Design to build intuitive and compliant payment journeys Lead scoping and prioritization to deliver high … cultures Educational background in STEM, business, or economics; MBA, MS or equivalent is a plus Strong grasp of agile product development and delivery Traits: Customer-first thinking, even in platform work Strategic but hands-on, you can zoom out and execute Comfortable in ambiguity and complex ecosystems Curiosity ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

user who are looking to add a CRM Product Specialist to their business systems team. This role will be focused around enhancing the Customer Engagement platform and driving continuous improvement. Responsibilities Lead the product roadmap for D365 CRM, ensuring alignment with business goals and user needs. Act as primary … Strong experience working with Dynamics 365 CE in a Product owner, CRM Specialist or Functional Consultant role Solid understanding of CRM processes across Sales, Customer Service and Customer Insights modules. Proven ability to gather requirements, manage backlogs, and deliver enhancements in an Agile environment Excellent communication skills with ...

/to‐be processes Translate business needs into functional requirements, user stories, and acceptance criteria Provide functional expertise across Dynamics 365 CRM modules: Sales Customer Service Customer Insights/Marketing Field Service (where applicable) Define standards for: Business Process Flows Case management, SLAs, queues Forms, views, dashboards ...

systems. Key Responsibilities Define and own the product vision, strategy, and roadmap for a global SaaS logistics platform. Conduct in-depth market, competitor, and customer research to uncover unmet needs. Translate business and customer insights into actionable product requirements and prioritised roadmaps. Lead cross-functional teams through … from ideation to launch and optimisation. Manage regional localisation, ensuring the platform meets global compliance and integration standards . Collaborate with Sales, Marketing, and Customer Success to drive adoption and retention. Define and monitor key metrics such as usage, ARR growth, churn, and NPS to guide decisions. Foster ...

Role in Detail Strategic Thinking & Thought Leadership Drive product vision and strategy across global accounting markets, staying ahead of regulatory changes, industry trends, and customer needs Lead AI transformation strategy for accounting workflows, positioning IRIS products at the forefront of AI evolution in bookkeeping, financial reporting, and compliance Serve … product roadmaps Establish thought leadership through industry engagement, white papers, and strategic partnerships with accounting bodies on the future of AI in accounting Champion customer-centricity by understanding how AI will transform accounting professionals' work and translating insights into breakthrough innovations Product Leadership & Team Management Build and lead ...

delivery, quality assurance, and efficient provisioning. Implement governance processes and performance metrics for the wholesale/enterprise division. Manage risk, compliance, and regulatory issues. Customer Management Serve as a senior point of contact for key wholesale and enterprise customers. Lead contract negotiations, renewals, and major account reviews. Drive customer … driven, collaborative, solutions focused culture. Market Intelligence Monitor industry trends, competitor activity, and emerging technologies (5G, SD-WAN, cloud, edge). Use data and customer insights to shape product roadmap and strategic decisions. Experience 10+ years in wholesale, enterprise, or commercial leadership preferably within telecoms. Proven track record negotiating ...

initiatives that support the company’s next phase of ecommerce innovation. Partnering closely with engineering, data, and design teams, you’ll shape intelligent, frictionless customer journeys. As a strong customer advocate, you’ll balance insight-led decision-making with creative thinking to deliver mobile-first solutions that … mobile-first product initiatives. Work closely with data, engineering, and design partners to bring high-impact features from concept to launch. Use customer insights, behavioural data, and performance metrics to guide product decisions and continuous improvement. Make sharp prioritisation calls to maximise value for users while delivering meaningful commercial ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

forecasting, and strong CRM practices. Develop scalable outbound and inbound strategies tailored to a defined vertical market. Work closely with marketing to refine ideal customer profiles, messaging, and pipeline generation. Process & Enablement Implement structured sales processes, playbooks, and training programs to improve conversion and efficiency. Evaluate and optimise … sales technology stack, including CRM and engagement tools. Introduce best practices across outreach, qualification, demos, and negotiation. Cross-Functional Collaboration Partner with Customer Success to ensure smooth client handovers and support long-term growth. Share customer insights with product and leadership teams to influence roadmap ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

move fast. We build boldly. We execute with purpose. And we do it together. 💼 About the role Looking for your first role in Customer Success? This could be the role for you, as a Customer Success Representative , you'll own the day-to-day success, retention, and operational … customers engaged, supported, and confident in their use of our tool, so they stay and grow with us. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. You’ll guide ...

potential of the four superpowers of technology – cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create … www.brillio.com. Location: London, UK Reports To: Managing Director, BFSI Vertical The role : The Client Partner position is a key role within the Brillio Customer Success team for UK, responsible for driving sales and business development strategies, and executive relationships for one of our most strategic Banking clients ...

business goals into clear user stories and sprint deliverables. - Work closely with design, data, and engineering teams to launch new features. - Use analytics and customer insights to inform product improvements. - Keep up with eCommerce and customer experience trends. Requirements: - 2-4 years' experience in product, digital, or eCommerce ...

just selling software - you're helping companies to improve employee productivity, reduce absenteeism, and free up precious HR resource. Be the voice of the customer: You're the bridge between the market and the product team. You’re responsible for gathering valuable customer insights and sharing with … sharing resources to nurture and convert leads post-demo. Account management: You’ll continue post-sale relationship management to ensure that every new customer has a smooth onboarding experience. Tracking sales performance: You'll track and monitor your progress toward monthly and quarterly sales targets, calculating what you need ...

Title: Managing Consultant - Customer Data Analytics/Data Science Salary: £77,000-£88,000 + ~£8,000 bonus Location: Hybrid (UK-based) Type: Permanent About the Role We're partnering with a global consultancy at the intersection of data, AI, and design to appoint a Managing Consultant - Customer … ideal for a data leader who combines strong analytics expertise with the ability to inspire teams and shape client success. You'll lead customer analytics and Generative AI projects, develop people, and contribute to business growth while keeping hands-on involvement with advanced data solutions. What ...