101 to 125 of 238 Permanent Customer Insight Jobs

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll join a forward-thinking marketing function where creativity meets analytics, and where your ideas will directly influence how customers connect with the brand. The CRM Manager will lead customer relationship strategy across all lifecycle touchpoints, driving engagement, retention, and long-term growth through compelling, data-driven communications. Role Highlights: Own and deliver the full CRM strategy and content … to execution Collaborate with creative, product, and data teams to craft persuasive multi-channel campaigns Use A/B testing, segmentation, and automation to improve conversion and engagement Champion customer insight and feedback loops to evolve messaging and strategy Report on CRM performance, extracting insights that shape future campaigns You Will Need: Proven experience as a CRM Manager More ❯

ll mentor designers, tackle complex problems with clarity, and create products that feel smooth and enjoyable to use. You’ll work closely with product, engineering, and research teams, using insight and data to guide your decisions. This role suits a strong Senior Product Designer ready to step up, or an established Lead seeking a new challenge. A bit about … Designer Mentor, coach, and support individual growth Uphold and elevate visual + interaction design standards Own and evolve the design system across journeys Champion design best practice and consistent customer experiences Collaborate with cross-functional partners on priorities and product direction Use customer insight to shape design decisions Communicate concepts and rationale to senior stakeholders Lead design … and developing design capability Highly proficient in Figma Skilled with prototyping and design-to-engineering handoff Experience maintaining design systems and component libraries Confident running usability testing and synthesising insight More ❯

they’re scaling fast and looking for a Product Manager to help define what’s next. The Role: You’ll own the roadmap from early traction to scale — turning customer insights into elegant, data-driven product solutions. Working closely with engineering, AI, and GTM teams, you’ll design and ship AI-first features that shape the company’s next More ❯

Reddit) Improve landing pages and work with a web developer on implementation and CRO testing Lead SEO and content strategy (keyword research, backlink building, and optimization) Use data and customer insights to shape growth strategy and identify opportunities Growth, performance, or demand generation marketing for B2B SaaS products Experience with PLG and/or hybrid PLGPLS motions Working knowledge More ❯

possibility of becoming our CMO. Develop and execute marketing strategies & marketing campaigns across various channels, including digital, social media, email, and traditional advertising. . Conduct market research and analyse customer insights to identify target markets, trends, and opportunities for growth. Run marketing experiments. Develop and maintain the company's brand identity 2 - 4 years experience in Marketing, Branding and More ❯

proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota More ❯

proof-of-value programs Deliver high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Requirements 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups A history of exceeding quota More ❯

Manager (Digital CX) – Hybrid/Leeds – Upto £50K A growing UK-based consumer brand is looking for a hands-on Product Manager to help shape and improve their digital customer experience. This is a great opportunity for someone who’s been close to digital product work—whether as a Product Owner, Junior PM, UXer, or similar—and is ready … smoother and more enjoyable. What you’ll be doing: Talking to users and teams to understand how digital tools are working (or not) Shaping clear, actionable product ideas from customer insight and data Working with developers, UX and QA to deliver digital features and improvements Contributing ideas for digital growth and innovation across the platform What I'm … looking for: Experience working alongside development and UX teams Ability to turn feedback and insight into practical product decisions Data-aware, user-first mindset Based within commuting distance of Leeds (3 days per week in office) What’s on offer: Salary up to £45,000 Annual bonus scheme (post-probation) 33 days holiday (including bank holidays) Small, friendly business More ❯

retail clients, aligned with their business goals. Act as a strategic advisor to C-level executives, shaping digital and technology transformation agendas across commerce, supply chain, merchandising, marketing, and customer experience. Lead assessments of current state architectures and define future-state architectures leveraging modern digital, cloud-native, composable commerce, and AI technologies. Transformation Leadership Drive the execution of technology … teams within client environments. AI & Data-Driven Innovation Identify and lead opportunities to embed AI and machine learning into the retail value chain (e.g., demand forecasting, personalisation, pricing optimisation, customer insights). Shape AI-enabled commerce platforms, search and recommendation systems, and automation-led operational efficiencies. Stakeholder Management Build trusted relationships with client stakeholders across business and IT functions. … cloud-native architectures (AWS, Azure, GCP), microservices , APIs , DevOps , and data platforms . Familiarity with AI/ML use cases in retail and knowledge of GenAI advancements relevant to customer experience and operations. Strong understanding of agile delivery models , product management practices , and enterprise architecture. Excellent communication and stakeholder management skills, with the ability to engage and influence C More ❯

retail clients, aligned with their business goals. Act as a strategic advisor to C-level executives, shaping digital and technology transformation agendas across commerce, supply chain, merchandising, marketing, and customer experience. Lead assessments of current state architectures and define future-state architectures leveraging modern digital, cloud-native, composable commerce, and AI technologies. Transformation Leadership Drive the execution of technology … teams within client environments. AI & Data-Driven Innovation Identify and lead opportunities to embed AI and machine learning into the retail value chain (e.g., demand forecasting, personalisation, pricing optimisation, customer insights). Shape AI-enabled commerce platforms, search and recommendation systems, and automation-led operational efficiencies. Stakeholder Management Build trusted relationships with client stakeholders across business and IT functions. … cloud-native architectures (AWS, Azure, GCP), microservices , APIs , DevOps , and data platforms . Familiarity with AI/ML use cases in retail and knowledge of GenAI advancements relevant to customer experience and operations. Strong understanding of agile delivery models , product management practices , and enterprise architecture. Excellent communication and stakeholder management skills, with the ability to engage and influence C More ❯

Audience Store is a customer insight and next-generation programmatic media activation partner for brands and agencies. We help brands understand consumer behaviour and purchasing motivations at a granular level. By applying these actionable insights, we fuel digital marketing for enhanced customer discovery, engagement and acquisition throughout the purchase journey. We are looking for a dynamic and … to stay up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast-growing More ❯

Audience Store is a customer insight and next-generation programmatic media activation partner for brands and agencies. We help brands understand consumer behaviour and purchasing motivations at a granular level. By applying these actionable insights, we fuel digital marketing for enhanced customer discovery, engagement and acquisition throughout the purchase journey. We are looking for a dynamic and … to stay up-to-date with industry trends, identify new opportunities, and effectively communicate our value proposition to potential clients. At our company, we value collaboration, innovation, and a customer-centric approach. We offer a supportive and friendly work environment, where your ideas and contributions are encouraged and recognized. This is an exciting opportunity to join a fast-growing More ❯

manage complex bids for a large IT consultancy. You will be responsible for developing and executing bid strategies, ensuring the successful delivery of high-quality proposals that align with customer requirements and business objectives. Responsibilities End-to-End Bid Management: Lead and manage the bid process from qualification to submission, ensuring compliance with governance frameworks. Defence-Focused Proposal Development … Work closely with technical, commercial, and legal teams to develop compelling, customer-focused proposals tailored to defense sector requirements. Stakeholder Engagement: Collaborate with internal teams, partners, and key stakeholders to define winning strategies, value propositions, and pricing structures. Risk & Compliance Management: Ensure all bids meet MOD, defense, and security standards, addressing any risks proactively. Customer Insight & Competitive … maximise win rates. Governance & Approvals: Oversee bid reviews, approvals, and compliance with internal governance processes, ensuring alignment with company objectives. Presentation & Negotiation: Support bid presentations, negotiations, and post-bid customer engagements. Essential Skills & Experience Defense Sector Expertise - Strong experience managing bids for defence clients (MOD, Defence Primes, NATO, etc.). Bid Management - Proven ability to manage high-value, complex More ❯

s corporate vision and goals. Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyse input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation reflects business goals and user … needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross-functional product teams and coordinate delivery across internal business teams and technical delivery squads. Mentor junior product managers and support their professional development. Chair … management, with exposure to both product development and product design. Experience building and maintaining product roadmaps aligned with business strategy. Knowledge of Scrum and/or Kanban methodologies. Strong customer focus and ability to translate customer insights into product improvements. Strong background working with UI and UX teams to deliver high-quality user experiences. Understanding of the software More ❯

EMEA, define positioning and messaging, and lead go-to-market strategies. This role requires strong cross-functional collaboration with Marketing, Sales, and Services teams. Key Responsibilities: Market analysis and customer insights Positioning and value proposition development Multichannel GTM execution Sales enablement and marketing support Performance tracking and continuous improvement Requirements: 5+ years in product marketing, sales, or consulting Expertise More ❯

will: Build a healthy pipeline using Hubspot and other tools Help discover new verticals and markets Collaborate with marketing and product teams, providing feedback to refine message and share customer insights Use data, trends and insights to effectively identify accounts and improve conversion Own the full sales cycle from outbound prospecting > close Research and identify target accounts that fit More ❯

will: Build a healthy pipeline using Hubspot and other tools Help discover new verticals and markets Collaborate with marketing and product teams, providing feedback to refine message and share customer insights Use data, trends and insights to effectively identify accounts and improve conversion Own the full sales cycle from outbound prospecting > close Research and identify target accounts that fit More ❯

and analytics to drive the vision, strategy, and delivery of our data products. This is a high-impact role, leading cross-functional teams to translate strategic objectives into innovative, insight-driven solutions that deliver measurable value across the business. Main Duties and Responsibilities Product Direction & Roadmaps Develop and communicate a clear direction for our data products, aligned with our … goals. Translate strategy into actionable product roadmaps that provide clarity and focus for delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery of features and enhancements. Contribute … deeply understanding user needs, behaviours, and pain points. Ensure the product is built on a solid data foundation by bringing a strong technical, analytical, and data-driven mindset. Use insight and data to continuously refine the product experience and deliver measurable value. Collaboration with Design & Research Partner with the design team to incorporate customer insights and user research More ❯

and driving tangible commercial impact. What Will Be Your Role? As Divisional Head Digital Product Management Europe, you will guide the future of our digital platforms focusing on Collaboration, Customer Experience, and Commercial Impact. Digital Product Portfolio Management Manage and steer the Digital Product Portfolio across Commercial Europe Align Digital Initiatives with Business Strategy in close collaboration with IT … and Commercial Teams Oversee resources and timelines for successful delivery Customer Portal Ownership Take end to end responsibility for the Customer Portal as a commercial channel Drive net sales and profitability through new features and offers Customer Journey & Offer Development Use customer insights and behavioural data to shape new features, services, and improvements Launch initiatives that … enhance the customer experience and unlock new business opportunities Product Evolution & Innovation Propose and prioritize improvements that boost usage and satisfaction Collaborate with Sales, IT, Marketing, and Customer Care to execute innovation Team & Stakeholder Management Lead, coach and mentor a high impact team of passionate Product Owners to shape impactful digital solutions. Define priorities, coach talent, and align More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data and … team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll work closely with senior stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to … guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer lifecycle and behavior. Segmentation: Identify and develop marketing strategies based on customer More ❯

and appreciation in the workplace. This role will spearhead the development and execution of Wolverine Worldwide's enterprise-wide AI strategy, driving innovation in product development, supply chain optimization, customer engagement, and operational efficiency. The ideal candidate combines deep expertise in AI/ML with strategic vision and cross functional leadership to scale responsible, impactful AI adoption across all … business functions. Primary Duties This leadership role will drive AI driven innovations in product & supply chain optimization, customer insights, digital transformation, and operational efficiencies. The ideal candidate will have deep expertise in AI and machine learning, a strong understanding of product, marketing, and retail operations, combined with the leadership ability to scale AI adoption across the organization. Develop and … lead, mentor, and scale a cross functional collaborative team. Drive AI adoption across various business functions, including, but not limited to: Finance, Global Supply Chain, Product Development, Marketing, and Customer Service. Collaborate with Technology, Finance, Operations, and Leadership groups to ensure AI investments yield measurable business impact. Oversee design, development, deployment of AI/ML solutions to optimize key More ❯

secure, and ready for scale. Qualifications You've built and led high performing product teams that ship meaningful results. You think in systems, not features, connecting strategy, data, and customer insight into one clear direction. You've scaled products across markets or segments and know what it takes to balance ambition with focus. You can simplify complexity, tell More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯