101 to 125 of 261 Permanent Customer Insight Jobs

property tech startup empowers businesses to make smarter decisions by turning complex data into clear, actionable insights. Leveraging rich UK property data and advanced data science, they provide deep customer insights, predict behaviour, and enable hyper-targeted marketing. Responsibilities: Collaborate to develop data science solutions and outputs supporting the organisation’s product offerings Recognise opportunities to use data science More ❯

data science Responsibilities Support and manage projects involving new and current digital channels and innovations within the company Make tactical marketing recommendations to the business using digital data and customer insights Contributing to data management and analysis projects, ensuring that tasks are completed efficiently and accurately. Assisting with the design and implementation of data enablement strategies and solutions. Developing More ❯

difference. What You’ll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

difference. What You’ll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

difference. What You'll Be Doing Manage product backlogs across multiple squads, ensuring alignment with roadmap priorities Collaborate with sales, engineering and stakeholders to capture and refine requirements Use customer insights, usage data and feedback to inform product decisions Support squads through refinement and estimation sessions Define clear, user-focused stories and acceptance criteria Present team roadmaps to internal More ❯

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

platforms that empower maritime procurement professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a strategic, customer-facing role … ShipServ's solutions. You'll be the trusted advisor and advocate for your customers, driving value through proactive engagement, onboarding, training, and ongoing support. Your goal is to ensure customer satisfaction, retention, and account expansion. You will lead a team of specialists who support customer onboarding, manage system integration projects, and provide procurement advisory services. In this role … you will collaborate closely with the Buyer Sales and Technology teams to ensure seamless delivery and customer success. Account Management : Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ's solutions. Drive expansion opportunities by identifying customer needs and collaborating with Sales to deliver More ❯

part of delivering meaningful value to their users. We’re looking for a Senior Product Designer to shape the future of their digital products. You’ll work across our customer and operations platforms, driving user experience innovation from strategy to execution. Key Responsibilities Design Leadership: Set the design vision and strategy for our product experiences across web and mobile … and maintain our design system to ensure a consistent, accessible, and scalable visual language. Mentorship: Lead and mentor a growing team of designers, providing feedback, guidance, and career development. Customer Insight: Conduct user research and usability testing to inform design decisions and validate ideas. Business Impact: Understand business goals and metrics, and design solutions that drive measurable improvements … in conversion, retention, and customer satisfaction. Requirements 6+ years of experience in product design, with at least 2 years in a lead or senior role. A strong portfolio showcasing end-to-end product design work, ideally in e-commerce, retail, or B2C platforms. Mastery of design tools like Figma, Sketch, Adobe Creative Suite, or similar. Strong understanding of user More ❯

the partnerships strategy and offer roadmap; you will need to work closely with the Partnerships agency to deliver both long term strategic and short term offers. Using data and customer insight led models, maintain offer variety each month Define the VeryMe B2B and B2C Proposition, using Vodafone's brand power to secure contra and merchant funded deals with … Tier 1 brands; this includes leveraging Vodafone's existing assets and customer bases. Lead for ongoing negotiations and management of long term major Vodafone partners with multi-year, multi-million pound agreements. Maximise budget to secure best ROI and best commercial terms with all partners. Responsible for required budget requests against business objectives and building case for requirement and More ❯

more meaningful ways. A bit about the role: Manage personalisation rollouts across platforms, collaborating with UX, engineering, and QA teams to ensure high-quality, on-time delivery. Use data, customer insight, and business goals to make smart decisions about what to build - balancing customer impact with technical effort and ROI. Write clear user stories, define requirements, and … business to keep everyone aligned and moving in the right direction. Support daily stand-ups, sprint planning, retros, and ongoing improvements to the team’s processes and rituals. Use customer behaviour and performance insights to identify new opportunities, run experiments, and continuously improve the user journey. A bit about you Solid experience as a Product Owner in eCommerce or … DTC. Familiarity with personalisation tools and strategies. A strong sense of ownership and a genuine passion for creating customer-first experiences. Data-driven and curious - you love asking “why,” diving into numbers, and finding practical ways to improve what already exists. Comfortable in Agile environments, with a solid grasp of product development tools and processes. Positive, proactive, and always More ❯

more meaningful ways. A bit about the role: Manage personalisation rollouts across platforms, collaborating with UX, engineering, and QA teams to ensure high-quality, on-time delivery. Use data, customer insight, and business goals to make smart decisions about what to build - balancing customer impact with technical effort and ROI. Write clear user stories, define requirements, and … business to keep everyone aligned and moving in the right direction. Support daily stand-ups, sprint planning, retros, and ongoing improvements to the team’s processes and rituals. Use customer behaviour and performance insights to identify new opportunities, run experiments, and continuously improve the user journey. A bit about you Solid experience as a Product Owner in eCommerce or … DTC. Familiarity with personalisation tools and strategies. A strong sense of ownership and a genuine passion for creating customer-first experiences. Data-driven and curious - you love asking “why,” diving into numbers, and finding practical ways to improve what already exists. Comfortable in Agile environments, with a solid grasp of product development tools and processes. Positive, proactive, and always More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The … Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their More ❯

co-ordination with other stakeholders in the steam (e.g. engineering, design, professional services). Manage and mentor direct reports to achieve stream objectives and enhance their skills in derivatives. Customer Insight: Use data to create meaningful insights in to the future direction of the product. What We're Looking For: Strong knowledge of listed & OTC derivatives lifecycle from … for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a More ❯

co-ordination with other stakeholders in the steam (e.g. engineering, design, professional services). Manage and mentor direct reports to achieve stream objectives and enhance their skills in derivatives. Customer Insight: Use data to create meaningful insights in to the future direction of the product. What We're Looking For: Strong knowledge of listed & OTC derivatives lifecycle from … for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a More ❯

to predictive maintenance and sustainability modelling. Collaborating with data engineers, product teams, and energy specialists, you'll design and deploy machine learning models that enable smarter grid management, better customer insight, and greener energy solutions. What's in it for you? Hybrid working model with flexibility to suit your lifestyle Direct impact on critical infrastructure , energy sustainability, and More ❯

greater confidence in reporting, analytics, and the adoption of AI. Transformation: Support front and back-office transformation initiatives by improving data architecture to enhance pricing, claims automation, regulatory reporting, customer insights, and risk management. Lead delivery teams on complex change programs, from solution design to managing onshore and offshore technical delivery teams, fostering business insights, transformation, and innovation. AI More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯