126 to 150 of 238 Permanent Customer Insight Jobs

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs (traffic More ❯

Strategy & Execution Define long-term product strategy aligned with business objectives and translate vision into executable roadmaps, while leading cross-functional teams to deliver high-impact products that drive customer value and revenue growth. Customer-Centric Product Planning Own all elements of the product development lifecycle, from market discovery, client engagement and competitive analysis to requirements development, launch … and migration. Ensure all projects are grounded in deep customer insights and market needs. Product Marketing & Growth Lead the end-to-end marketing strategy across the full product portfolio, guiding the team in shaping market narratives, defining value propositions, and delivering messaging that resonates with target audiences. Set portfolio-wide pricing models and positioning strategies to maximise market penetration … to-date, and organised for both technical and non-technical teams. Stakeholder Engagement Work in collaboration with a variety of internal and external stakeholders, including professional services, partners, and customer success teams. You are a collaborator by nature, able to build consensus and influence cross-functional teams without direct authority. Job Qualifications Experience 5+ years of product and team More ❯

list across industries like automotive, manufacturing, logistics, and engineering Own the pitch: deliver demos, presentations, and technical deep-dives with clients Help shape the product by feeding back real customer insights Hunt down new opportunities in IoT and Industry 4.0 and close them Represent the company at trade shows and industry events What you’ll bring Background in technical More ❯

Duration: 6 Months Contract Rate: £550 to £575 a day Umbrella The Role: Adobe Analytics Manager Seeking a passionate Adobe Analytics Manager with expertise in Adobe Implementation, Analytics, and Customer Journey Analytics. The role involves configuring, implementing, and maintaining Adobe Analytics and Data Collection tools, delivering actionable insights, and driving data-informed decisions. Experience with Adobe Web SDK and … Customer Journey Analytics is highly desirable. Key responsibilities include managing tag implementations. Proficiency in JavaScript, familiarity with SDLC, and comfort with agile sprint teams are essential. Responsibilities: Tag Management: Implement and maintain internal and third-party tags for data capture across digital assets. Quality Assurance: Ensure data accuracy and integrity, troubleshoot discrepancies, and address tracking issues. Performance Measurement: Define … in complex environments using tag management systems. Strong analytical, problem-solving, and project management skills. Familiarity with data privacy regulations (GDPR, CCPA). Desirable: Working knowledge of WebSDK and Customer Journey Analytics Experience solving onsite problems using Analytics tools, including debuggers (Omnibug, Ghostery, etc.) Strategic thinker: Considers data, analytics, customer insights, and business aspects when making recommendations Knowledge More ❯

Online, SharePoint, Teams, Intune, and Defender. • Automate deployments and infrastructure using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates). • Leverage cloud-based AI tools for predictive analytics, customer insights, and operational automation. Cybersecurity • Implement and maintain security controls to protect customer data, payment systems, and business operations. • Conduct regular security audits, vulnerability assessments, and compliance checks … operations and supply chain, to align IT solutions with business needs. • Work closely with other IT team members. • Evaluate emerging technologies including AI, machine learning, and automation to enhance customer experience and operational efficiency. • Support Industry 4.0 initiatives such as smart warehousing, robotics, and real-time data analytics. Essential Requirements: A Bachelor’s degree in Computer Science or Information More ❯

the enterprise data strategy, ensuring data is a trusted, governed and value-creating asset across the business. This hybrid role combines responsibilities of a Head of Data (strategy, governance, insight enablement) with those of a Data Architect (designing scalable, secure, modern platforms and data models). Working closely with the C-Suite, data science, risk, finance and business stakeholders … Architecture & Design Own the enterprise data architecture, ensuring scalability, performance, resilience and cost efficiency. Design logical and physical data models that support loan origination, servicing, risk decisioning, finance and customer insights. Lead the migration of the legacy SQL Server data warehouse into a modernised, cloud-native architecture. Define integration patterns (APIs, ETL/ELT pipelines, streaming) across SaaS platforms More ❯

and Account Manager plays a strategic role in Cubc's Connected Services. This role will drive revenue growth by acquiring new clients, expanding existing relationships, and ensuring long-term customer satisfaction. This position combines strategic sales leadership , relationship management , and market insight to identify opportunities, close deals, and manage key accounts to achieve business objectives. Responsibilities Business Development … relationships with decision-makers and stakeholders to identify upsell and cross-sell opportunities. Manage account reviews, performance reports, and contract renewals. Resolve client issues promptly while maintaining a positive customer experience. Monitor account health metrics and proactively address risks or opportunities. Strategic & Analytical Analyse market trends, competitor activity, and customer insights to inform business strategy. Prepare regular forecasts … performance reports, and business plans. Provide feedback to leadership regarding customer needs and emerging market opportunities. Mentor junior team members and contribute to improving internal sales processes. Requirements Education & Experience Bachelor's degree in Business, Marketing, or a related field (MBA preferred). 10 years of experience in business development, sales, or account management, preferably in SaaS and ideally More ❯

to lead with vision, shape strategy, and deliver products that customers love and the business thrives on? Then this is your chance to drive Homedeal's product vision from insight to impact! About Skydreams & Homedeal At Skydreams, we build digital marketplaces to empower people making the right decisions for their homes & gardens. Homedeal is our brand and we are … who wants to build with us. About The Role As the Head of Product at Homedeal, you'll shape the overall product vision, strategy, and execution to drive both customer satisfaction and business growth. You'll lead the full product portfolio, collaborating closely with engineering, design, customer success and marketing. You'll combine strategic thinking with a hands … mindset to drive progress within squads and key projects. This role is perfect for an experienced, hands on the ball product manager who thrives in marketplace complexity and turns customer insights into meaningful solutions. We ask you to Define and execute the overall product vision and long term strategy, ensuring alignment with business objectives. Oversee the entire product development More ❯

Senior Reporting Analyst - Go-To-Market (GTM) & Customer Insights Are you passionate about transforming data into impactful insights? We're looking for a Senior Reporting Analyst to help guide key business decisions and drive strategic actions across our GTM, Product, and Customer teams. This high-visibility role will empower you to deliver intelligent, data-driven solutions that shape … business strategy and improve customer outcomes. As our Senior Reporting Analyst, you'll create and manage dashboards, investigate trends, and translate complex data into clear, actionable insights. You'll work closely with cross-functional teams to ensure our reports are reliable, accurate, and aligned with enterprise standards. This is an exciting opportunity to lead the shift from manual reporting … to AI-powered analytics within a dynamic, fast-growing organization. Key Responsibilities: Insight Delivery: Design and publish data dashboards using enterprise-level models. Transform operational data into meaningful performance insights and recommendations. Simplify complex metrics into clear stories for senior leaders to act on. Business Partnership: Serve as the primary reporting interface for GTM, Finance, and Customer teams. More ❯

and compliance outcomes. Role Overview As a Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance … discovery, driving proof-of-concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems, especially in financial services or … constraints of clients. Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements. Maintaining up More ❯

partnership with Engineering leadership. The Role in Detail Strategic Thinking & Thought Leadership Drive product vision and strategy across global accounting markets, staying ahead of regulatory changes, industry trends, and customer needs Lead AI transformation strategy for accounting workflows, positioning IRIS products at the forefront of AI evolution in bookkeeping, financial reporting, and compliance Serve as the authoritative voice on … markets, translating domain knowledge into product roadmaps Establish thought leadership through industry engagement, white papers, and strategic partnerships with accounting bodies on the future of AI in accounting Champion customer-centricity by understanding how AI will transform accounting professionals' work and translating insights into breakthrough innovations Product Leadership & Team Management Build and lead an exceptional product organization including Product … showing shared accountability for outcomes Strong technical acumen for architectural discussions and product-technology tradeoffs in AI implementations Track record of successful cross-functional leadership influencing Sales, Marketing, and Customer Success teams Additional Qualifications Private Equity environment experience including PE reporting, growth acceleration strategies, and acquisition integration timelines AI/ML product experience highly desirable International business experience navigating More ❯

across our digital channels through strategic site merchandising, content planning, and data analysis. Collaborating with cross-functional teams, you'll ensure products are accurately presented to deliver an exceptional customer experience and boost ecommerce performance. KEY RESPONSIBILITIES Performance Monitoring & Reporting Analyse data and optimise performance: Use analytics tools (e.g., Google Analytics, Excel) to track performance, identify trends, and implement … the E-commerce platform: Build and customise online store using Salesforce platform. Implement visual merchandising strategies: Optimise product placement, visual merchandising, and navigation to boost sales and enhance the customer journey. Develop and manage a product assortment strategy that aligns with global ecommerce goals for both .com and other digital platforms. Oversee product upload activities to ensure timely launches … and promotional tools Ensure accurate product categorization and merchandising to drive sales and improve user experience Manage and update product pages in line with sales strategy, launch calendar, and customer insights Monitor inventory and adjust merchandising in collaboration with warehouse, buying, and planning teams Oversee and improve the customer journey to boost conversion Lead development and integration of More ❯

Service Industries. Your leadership will be critical in realizing our innovative vision to deliver best-in-class AI-powered tools that reduce operational friction, optimise labour costs, and elevate customer and employee experience. As a key member of the team, you will work closely with other Product Managers who oversee the core systems, as well as delivery teams to … Product Manager to join our team. You'll own features end-to-end, from conception to delivery, and play a critical role in shaping user experience and delivering real customer value. You must be confident working cross-functionally, driving discovery and delivery, and designing high-quality solutions. The role is central to Bizimply's strategic ambition to remain the … validate solutions with real users. Own the full AI product lifecycle: discovery, prioritisation, solution design, execution, launch, and iteration. Deliver AI products that revolutionise Bizimply's existing portfolio, improving customer experience Use Figma to create wireframes, mockups, or high-fidelity flows for validation and development. Write clear PRDs, tickets, and product documentation. Use data, feedback, and intuition to continuously More ❯

Service Industries. Your leadership will be critical in realizing our innovative vision to deliver best-in-class AI-powered tools that reduce operational friction, optimise labour costs, and elevate customer and employee experience. As a key member of the team, you will work closely with other Product Managers who oversee the core systems, as well as delivery teams to … Product Manager to join our team. You'll own features end-to-end, from conception to delivery, and play a critical role in shaping user experience and delivering real customer value. You must be confident working cross-functionally, driving discovery and delivery, and designing high-quality solutions. The role is central to Bizimply's strategic ambition to remain the … validate solutions with real users. Own the full AI product lifecycle: discovery, prioritisation, solution design, execution, launch, and iteration. Deliver AI products that revolutionise Bizimply's existing portfolio, improving customer experience Use Figma to create wireframes, mockups, or high-fidelity flows for validation and development. Write clear PRDs, tickets, and product documentation. Use data, feedback, and intuition to continuously More ❯

Looking to advance your career in Product Management? About our Team Elsevier's Science, Technology, and Medical Journals (STMJ) division handles over 2,000 journals. Our Customer Experience & Innovation (CE&I) team combines strategic insights with innovative solutions to meet researchers' and clinicians' needs. We create best practices for trusted publishing and deliver a seamless customer experience. About … for tools to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main users … reliability in investigation workflows You'll grow trust and build alignment with stakeholders across Technology, Operations, and Publishing . You will help shape a product culture that embraces experimentation, customer insights, and data-informed decisions. You will contribute to delivering a trusted publishing experience and support millions of global researchers. Responsibilities Develop and implement tools for internal investigations in More ❯

Providers and Corporates Proven track record in product management, with experience in the payments industry or related sectors. Strong analytical skills, with the ability to interpret market data and customer insights to drive product decisions. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Strategic mindset with a focus on innovation, customer More ❯

Providers and Corporates Proven track record in product management, with experience in the payments industry or related sectors. Strong analytical skills, with the ability to interpret market data and customer insights to drive product decisions. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Strategic mindset with a focus on innovation, customer More ❯

public sector organisations. We're building on the open Matrix protocol-a decentralized standard developed by our team-to help organisations control their communication infrastructure. The Role As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. You'll be measured … by customer satisfaction, adoption, and retention, working across functions to help customers meet their business objectives while championing their needs within Element. You will collaborate closely with: Pre-Sales Team (Account Executives and Pre-Sales Engineers) to ensure a smooth handover into the post-sales lifecycle. Account Managers to support renewal and account growth. Technical Account Managers to resolve … technical barriers and drive adoption. Product Delivery teams to influence the roadmap and oversee customer-sponsored development projects. This is a high-impact role at the intersection of product, delivery, and customer engagement. Responsibilities Own the onboarding journey, including customer handover from Sales and the development of tailored onboarding plans. Deliver customer training sessions and workshops More ❯

the larger Comply356 group, we are currently looking for a product manager to help transform our product process from that of a small startup to one with a large customer base, and expanding team and responsibilities, while continuing to employ agile and lean principles to do so. This role will report into the SVP for the SafetyManager team. Responsibilities … of user problems through activities such as user interviews and, in consultation with design and engineering, formulate and prioritise pragmatic solutions which delight our customers. Develop and maintain the customer-facing product roadmap and internal engineering backlog, balancing the needs and desires of customers, internal business goals, technical feasibility and implementation cost. Communicate the product roadmap and set expectations … that solutions delivered meet user needs. Conduct market research to understand industry trends and the competitive landscape, in order to define strategic and market positioning. Work with Sales and Customer Success teams to develop product marketing strategies and assist in sales, deployment and customer support activities. Stream product and customer insights back into the product development process. More ❯

public sector organisations. We're building on the open Matrix protocol-a decentralized standard developed by our team-to help organisations control their communication infrastructure. The Role As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. You'll be measured … by customer satisfaction, adoption, and retention, working across functions to help customers meet their business objectives while championing their needs within Element. You will collaborate closely with: Duration: This is a 6-month fixed-term role to cover a period of leave, with the possibility of becoming permanent if it's a great fit and circumstances allow. Pre-Sales … sales lifecycle. Account Managers to support renewal and account growth. Technical Account Managers to resolve technical barriers and drive adoption. Product Delivery teams to influence the roadmap and oversee customer-sponsored development projects This is a high-impact role at the intersection of product, delivery, and customer engagement. Responsibilities Own the onboarding journey, including customer handover from More ❯

Job Title: Customer Marketing Campaign Manager Client Location: London - Hybrid Starting: Nov/Dec 2025 Pay: £205–£238 per day (LTD, inside IR35) Hours: Full-time Duration: 12 months Job Description: Partnering with Aquent, a globally recognized financial services organization is seeking a dynamic and innovative marketing professional to join their impactful team. This is an exceptional opportunity to … shape the future of customer engagement and retention on a global scale. If you are a proactive marketing manager who thrives in a fast-paced, high-visibility environment and enjoys collaborating with a diverse group of colleagues and clients, you will find a rewarding home here. You'll be instrumental in developing and delivering cutting-edge customer marketing … programs that directly accelerate business targets and drive significant customer value worldwide. This is a 12 month hybrid contract, offering £205–£238 per day (LTD, inside IR35). Due to the high volume of applications, we may be unable to respond to each applicant individually. If you have not received a response within 72 hours of submitting your application More ❯

London, hybrid The Role As AI Reporting & Insights Lead you'll own the intelligence layer of our AI-powered platform—the dashboards, reports, prompts, and templates that transform raw customer data into clarity. This is a unique hybrid role combining AI expertise, analytical rigor, and customer-facing delivery. You'll define what "great AI-powered reporting" looks like … great dashboard (agent performance, app store trends, CSAT drivers, topic evolution, etc.) Optimize RAG pipelines: Design retrieval strategies and grounding approaches for report generation to ensure factual, relevant outputs Customer-Facing Analytics & Enablement (30%) Deliver bespoke insights: Partner with key accounts to understand analytical needs and build custom AI-powered reports and dashboards Simplify the complex: Translate sophisticated AI … can understand and act on Train & enable: Create playbooks and conduct workshops showing customers how to maximize value from Clarity's AI reporting features Close the feedback loop: Channel customer needs back to Product to shape the reporting roadmap Product Collaboration & Innovation (20%) Shape AI reporting features: Partner with Product and Data Science to spec new capabilities—structured output More ❯

London, hybrid The Role As AI Reporting & Insights Lead you'll own the intelligence layer of our AI-powered platform—the dashboards, reports, prompts, and templates that transform raw customer data into clarity. This is a unique hybrid role combining AI expertise, analytical rigor, and customer-facing delivery. You'll define what "great AI-powered reporting" looks like … great dashboard (agent performance, app store trends, CSAT drivers, topic evolution, etc.) Optimize RAG pipelines: Design retrieval strategies and grounding approaches for report generation to ensure factual, relevant outputs Customer-Facing Analytics & Enablement (30%) Deliver bespoke insights: Partner with key accounts to understand analytical needs and build custom AI-powered reports and dashboards Simplify the complex: Translate sophisticated AI … can understand and act on Train & enable: Create playbooks and conduct workshops showing customers how to maximize value from Clarity's AI reporting features Close the feedback loop: Channel customer needs back to Product to shape the reporting roadmap Product Collaboration & Innovation (20%) Shape AI reporting features: Partner with Product and Data Science to spec new capabilities—structured output More ❯

designed, automated, and targeted to maximise results. Key responsibilities include: CRM strategy and execution: Own the end-to-end CRM roadmap, building campaigns and automations that support the full customer lifecycle across B2B and B2C audiences. Data-driven optimisation: Use segmentation, customer insights, and testing to design effective user journeys, continuously improving campaign performance. CRM platform expertise: Manage … and optimise marketing automation tools, primarily HubSpot, and leverage technical capabilities to improve workflows and reporting. Cross-functional collaboration: Partner with product, sales, customer success, and marketing teams to understand their needs and translate them into CRM-driven processes and campaigns. Reporting and analytics: Monitor campaign performance, track KPIs, and provide insights to guide future strategy and optimisation. The … ideal candidate will have: 4+ years’ experience in CRM or marketing automation roles, with proven success designing and executing end-to-end customer journeys. Deep technical expertise with CRM platforms, preferably HubSpot. Strong analytical skills, including experience with Excel and data wrangling; SQL skills are a plus. A test-and-learn mindset, using data and insights to optimise workflows More ❯

Bridgepoint, we are rapidly scaling across the UK and EU. With over 1,200 clients, including major corporations, financial institutions, charities, and public sector bodies, we deliver actionable political insight through advanced monitoring platforms, data-driven analysis, and AI-powered tools. As we deliver on an ambitious and transformational product roadmap, we’re seeking a Product Marketing Manager to … in the market. You’ll translate complex innovations into clear, compelling value stories that resonate with our customers—driving awareness, engagement, and growth as we scale. Key Responsibilities Market Insight & Positioning Build a deep understanding of our market, customers, and competitors to inform positioning and messaging. Develop clear, differentiated value propositions tailored to key customer segments. Turn insights … enablement tools—including pitch decks, product sheets, FAQs, and competitor analysis to empower the commercial team. Align messaging across marketing and sales touchpoints to ensure consistent communication throughout the customer journey. Support the commercial team in identifying and executing opportunities to increase engagement and adoption. Collaboration & Communication Act as a bridge between Product and Marketing, ensuring that customer More ❯